great customer service. addressed my issue quickly. I needed tires. Big O Tires does not stock the tire so they were ordered. They arrived the next day. They were quickly installed, and I was in and out within a couple hours. read more

I went in today for my complementary tire 5k miles rotation, cause they did replace my tires 6months ago. The service was superb. No long wait, they checked the overall safety requirements of my car and recommended something that needs to be fixed which is a great help for me. Mr. Garcia was a nice guy and easy to deal with, I chose them for my tire because they offered me the most affordable rate. read more

I had an excellent experience at Big O Tires in Irvine! I came in right at 7 AM with an emergency and they took care of me immediately, right on time. I got a great deal with their buy 3, get 1 free offer, and it made the visit even better. Garcia was awesome--friendly, efficient, and made the whole process smooth. Highly recommend Big O Tires for great service and great prices! Thank you! read more

Steve and garcia run this location of Big O tires like a well oiled machine. They are responsible, reliable, and honest. They do what they say, which is sometimes hard to find when it comes to anything automotive related. I have my whole family and friends now going to this location specifically. Would highly recommend them for all things tires related, as well as any other automotive thing that you would like looked into. They will be honest with their estimate. read more

Tires ordered day before, arrived and serviced as planned for 9am Staff very polite and helpful read more

Best service provided. Loved working with Garcia. Provided the best service and was extremely knowledgeable when it came to EV car tires. Garcia made a great recommendation and great price. Highly recommended. read more

Needed to take my car in for routine maintenance and breaks. I have previously used this location for tires and they have held up great, the customer service is always top notch so I have no prob going out of my way to drive to this location. I was able to get an appointment next day on a Friday after work. The front was so kind and helpful with my concerns, I never felt rushed or pressured. They took my car back fairly quickly and had all my maintenance done and even helped fix my key fob that I completely forgot about all for a very fair price! Not to mention it was all done in under 2hrs time and I was able to walk across the street to the shopping plaza and enjoy a beer at Whole Foods! Thank you STEVE and techs for always taking care of my RAV4! read more

Big O Tires exceeded my expectations! Johan, and Garcia was incredibly helpful, knowledgeable, and friendly throughout the whole visit. They offered the best price I found and the service was amazing -- fast, professional, and thorough. I'll definitely recommend Big O Tires to friends and family. Highly recommended! If I can rate it 100/10 I would. read more

Do not take your car anywhere else. Specifically Joe and Garcia were so upfront and made the process so easy. They were able to finish my car quickly and efficiently while providing an excellent price. I was on a time crunch and they made it happen for me. These are honest, good workers. read more

Bad service. Waited over 2 hours for a flat tire repair then found out the car had been ready for 1 hour. Didn't even bother to let me know, then took over half an hour to let me pay while the cashier bullshited with a friend . Do yourself a favor and go to americas tire because Big O tire is a shoddy business. read more

Fast, efficient, and very courteous service. Big O is the best for us. Always recommended.

fastest oil change I've ever received! Great team and great service overall! Def recommend

I had a flat and went into get it repaired. I had to wait, which was ok because they did have a couple of cars they were working on, but the service guy or manager had attitude like he would rather be somewhere else. He asked a million questions about the tire, I just said, if it can be repaired, let's do it and if the tire needs to be changed let's do it. I felt like it took longer to do the paperwork than to fix the flat. read more

I have been using this Big O Tire for not only tire bur also oil and brake services and suspencion for 3 of my cars including an EV. I find the staff friendly and knowledgable and work done in a timely manner with a reasonable cost. Highly recommended. read more

Thank you for all your help today. I do highly recommend you to everyone who needs their cars and tires repaired.

Excellent service , they always have good deal, very professional and well trained employees

I wish I had purchased my tires elsewhere. I only keep coming back because of the warranty deal I have with them. Every time I bring my car in for tire repairs, they heavily damage my wheels and try to claim it was there before they worked on it. I had my wheels refinished recently and now they look trashed. Don't come here if you value your car. read more

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I don't usually write reviews, but Aureliano Garcia at Big O Tires deserves his own holiday. This man didn't just sell me tires, he restored my faith in humanity. I pulled up on a spare tire looking like a sad Hot Wheels car, fully expecting to get robbed like every other tire shop tries to do. Instead, Aureliano greeted me like we've been homies since kindergarten. Man had angel level customer service. I swear a soft glow was coming from behind him. He hooked me up with FOUR brand-new tires at a price so good I had to ask him twice if it was real. I've spent more money at Taco Tuesday. And he did it FAST. By the time I grabbed a sip of water, dude was already torquing the last wheel like a NASCAR pit crew member on energy drinks. My car went from shaking like a shopping cart to gliding like I'm floating on clouds made of marshmallows and good decisions. If you need tires, do NOT play yourself. Go to Big O Tires and ask for Aureliano. He will treat you right, hook you up, and probably make you laugh while doing it. Man's a legend. Appreciate you, Aureliano. read more

Had a great experience with Aureliano Garcia at Big O Tire. Came in for an oil change and head light change/replacement, the service was quick and professional! Couldn't recommend this place more. read more

Was looking for a agrezzo tire which is on sale for 65.99. I spoke to Garcia and unfortunately didn't have that one in stock. He could order and have it next day but I needed it now. He said he had a different model agrezzo for 75.99. I declined and asked if a different big o had one he looked and there was one in Huntington Beach for 65.99 but my car wouldn't make it that far since I plugged a sidewalk leak. Anyways Garcia told me to come in and he would take care of me and discount me as if it was the tire that I wanted 65.99. He convinced me and he actually said what he told me he would do. Garcia does business with integrity and is compassionate to those who need it. Thank you Garcia read more

Big O Tires - Store front during business hours - Tires Near Me - Irvine, California

These guys always have my back. So informative and helpful and ensure my car is safe for my family. I appreciate Big O Tires team!

This Big O Tires is the best place. Steve is on top of everything and they call you when it is time to rotate your tires! Awesome customer service!!! read more

Joe was super helpful made my tire purchasing experience quick and easy. Went to discount tires but they didn't have my size and i would have to wait for them to order. If you want same day service come here read more

Arrived at Big O Tires near Irvine Spectrum at 8:30am to replace 2 tires for 2013 Lexus ES 350, 80k miles. Replaced tires and they were great, by all accounts. During the process, Steve Nabor, store manager, upsold me to install tire pressure sensors (1 yr warranty) for all 4 tires, out the door, $500. Pricy, but opted to go with it for safety- daughter is driving the car, and she starts college in the fall. 11:30am work is finished, but tire pressure is not visible on the instrument panel. I was initially gaslighted by Steve Nabor when I brought this to his attention. Eventually, he and mechanic Alfredo Herrera assured me tire pressure would be visible after I drove the car for 15 minutes. Unfortunately, this was not the case. Brought the car back @ 4pm, and tire pressure still not visible. Steve put two different mechanics on the job, and they indicated tire sensors were installed, but not programmed. They tried to program them and then drove the car (twice) hoping it would "kick in". Bummer, Steve Nabor indicated they installed the wrong sensors! Did not have the correct ones in stock, and called stores looking for replacements. 6:15pm new sensors arrive. 7pm sensors installed, but unable to program them. Store manager Steve Nabor went home and Andrew Phan and another mechanic, the lone bright spots in this ordeal, stayed late (store closes at 6pm) trying to make it work. Andrew apologized for lost time and refunded the cost of the tire pressure sensors. He also indicated to see him if we come back for a free oil change. read more

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This have been my go-to for a while now. People there are all friendly and welcoming. They have seats, free coffee, and wifi, so the wait doesn't feel that bad. read more

Great experience everytime I come in They help you every step of the way I've never had a problem with them the manager and his team always help me with my needs! Aureliano thank you so much ill never go anywhere else for my car repairs ! Super happy with the outcome read more

Very professional & kind staff! Service was quick and I appreciated Hector explaining to me the process and details of my car check. Highly recommend, my car is happy again! read more

Big O Tires - Car - Tires Near Me - Irvine, California

Excellent service. Didn't have to wait when I arrived at my appointment time. Offered me plenty of additional options, but there was no hard sell on anything I didn't want. Will definitely be back for tire replacement. read more

Another good experience and great price on the tires. They were able to get me in on a busy Friday night

Juan help me and was very helpful great service and very knowledgeable overall great experience would highly recommend coming here

Absolutely phenomenal, did the work with out a single hiccup, manager did his absolute best to give me the best quality for the absolute cheapest price possible I don't even think they made any profit n if they did they're magicians lol But highly recommended I live about an hour away from this location but I'd easily make that trip for the piece of mind knowing that I'm getting the work done by professionals that are doing their best work regardless on if I drive a Toyota or a Bentley. Thank u guys I'll be seeing u again soon read more

I was coming home to R Cuc from the beach, low pressure lite went on. I went to these guys and they took great care of me! They took a 3 inch screw out of my tire, no charge, very quick, nice people!!! read more

I have been coming to this store for many years now--several sets of tires. The team is always professional, friendly, and helpful, and I have received good prices. Highly recommend. read more

Long story short. I have been driving Toyotas since 1998. When you buy a new one, they give you Toyota Care for 2 years to cover oil changes ect. After that ends, the Toyota service department will falsely diagnosis you with a list of repairs with highly inflated costs. I was fed up after one diagnostic that instead of proceeding with it, I drove over to Big O and explained what Toyota had been doing and provided them with the list. Turns out, surprise, surprise, the repairs I needed was only about 30% the cost of what Toyota was insisting upon. After the work was completed, I told the excellent Team at Big O that I would give them all of my business as long as they are always honest with me. In the long run, this has been a lot of business because I put 35,000 miles per year on my car. I trust these guys 100% and have been able to avoid any long term major issues because they are upfront and proactive about addressing an issue before it gets big and expensive. They also only perform work that is needed as I feel I always receive an honest assessment from them. So yes, they are equipped to do it all , repairs, oil changes and of course tires. And the best thing about the tires is that they repair my punctures for free and I can roll in there at any time to get the pressure checked and filled if needed. 10/10 highly recommend Big O Irvine Center Drive. They are also very quick. Most of the time I bring my car in in the morning and its done by 1pm read more

This place was so helpful and did my tire patch I needed after finding a screw in it earlier. I went to 6 shops before this and all said they were too busy to do it and one wanted to charge $59.99 but Big O Tires charged us $39.99. There was cold water in the waiting room while they fixed it and the manager Aureliano was very professional and friendly and the associate who fixed it before he went home for the day. Thank you, Big-O-Tires. read more

great service from the crew....gave great info on tire needs..Fast IN Fast OUT...all good

Garcia was super helpful and very kind over the phone, and in person. As a female coming into a car mechanic, I often feel taken advantage of or talked to in a condescending way. I was met with eye contact, mutual respect, and attentiveness. This location will continue to have our business. read more

Visiting from out of town, picked up a screw, Rob at Big O Tires squeezed me in despite being very busy. Quickly took care of it within an hour and a half. Friendly and great service. read more

These guys rock! Aureliano Garcia was quick and helpful and super nice. No BS! highly recommend.

Big O Tired I got a flat tire near this BigTires location. I called them and spoke with Will, who efficiently checked their tire inventory after I provided my car details. I arrived with my spare tire, but eventually decided to get all 4 new tires. It would entail a roughly 2-hour wait due to have all the tires replaced, but they were able to get to my car early and finished about an hour before their original estimate which was great! However, shortly after leaving, I experienced another TWO FLAT TIRES within 10 minutes of driving down Highway 5. I was on a solo road trip and this immediately caused immense anxiety, due to the uncontrollable SWERVING that my car started to experience on the freeway, and several other cars had to DODGE me as I tried to exit the freeway. I called the Big O Tires back and told them about the issue and they told me to take it back to them. I first stopped at a nearby auto shop, and the technician there said the guys from Big O Tires had FORGOTTEN to close the valves on both right-side tires! Gratefully, the auto shop technician filled the tires with air and closed the valves at no charge. Big O Tires negligence endangered not only my safety but also that of other drivers, and such a dumb mistake on their part could have easily caused a multi-car wreck on the freeway. After returning to Big O Tires, I was disheartened by their lack of acknowledgment of fault. Instead of receiving empathy or accountability from the associate, I was dismissed and redirected to the manager, with a wait time of at least an hour. The manager gave me some crap about a nail in the tire causing it to go flat... I was so overwhelmed by the gravity of the situation, in addition to the inconvenience they put me through, I was frustrated and even emotional, whereas the Big O Tires staff had no recognition of the severity of their mistake. They also didn't offer any partial refund or discount. The best they could offer was a sensor payment that was $60 as compensation for all of the trouble related to my $797 service. Luckily I had the warrantee or else they would have charged me for the additional service!! If I had been in an accident, lawyers would definitely be involved and surely would have recognized Big O Tires was at fault. I hope this warns future customers about their negligence and to avoid doing business with them or at the very least be sure to have them double check their services.. read more

Big O Tires - After tire replacement. - Tires Near Me - Irvine, California

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