Went in today and got a quote on an appraisal. Gabe helped me was very thorough and professional. He spent about 35 Mintues with me and didn't make a dime. Was very through and appreciates his excellent service. If there on the market I think he would be the man to help. Thanks Gabe and Bill stasek for having such an asset to your team. read more

This was the email I received from the dealer representative. "Hi Brian my name is Danka, I'm with the Acquisition Team at Bill Stasek Chevrolet. We've received the details of the Kelley Blue Book® Offer for your 1997 FIREBIRD. Our next step is to coordinate a 15-20 minute dealer inspection, please let me know what time today works best for you. We are open from 9-8 weekdays and from 9-6 Saturdays." I arrived at the dealer at 3:25pm. And this is what happened. It was a colossal waste of time. How is that with your team clearly knowing the year make and model of the car, I pull up and immediately get told the car is too old for you to sell? Why drag me down to your location in the first place? read more

I brought our commercial vehicle into the body shop to repair damaged done to the drivers door. The damage was not much just cosmetic. I told them this was our only service vehicle, and we'd be shit down without it, so please turn it around asap. I made this appointment weeks earlier and dropped it off the afternoon prior to the appointment. After 3 days passed I called for an update...they hadn't started at all and it was just sitting outside days. THEY HADN'T DONE ANYTHING BUT RIP A MOLDING OFF! I had them stop and went to collect it immediately. They promised to call and make it better but a week later, just like my vehicle, absolutely nothings. So if you have no pressing concerns about when you get your vehicle back, I'd give them a call and thus be happy to get to it whenever the hell they feel like it. I don't understand companies that make appointments that don't mean anything. I could have drop it off at a later date if they got busy and I'd have really appreciated knowing they were too busy to work on my truck. No courtesy whatsoever. 4 days of a rental car wasted as well read more

Bill Stasek Chevrolet - Before Stasek - Car Dealers Near Me - Wheeling, Illinois

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Bobby was excellent to work with. Very responsive and resourceful throughout my experience. He helped me organize everything from the loan application, which rebate to choose, the best way to go about accessories, and even helped me understand the best ways to ship the vehicle to California. He was also very generous enough to video chat to show me the truck when it arrived and even took extensive photos/videos for me before being loaded. He even negotiated with the driver to put my vehicle right behind the cab, so it had less chance of getting hit by rocks or other debris. You would be crazy not to work with these folks. Midwestern hospitality at its finest! read more

I just come for oil change they not busy I had been waiting for three hours I'm still waiting also people came after me they gone!!! What's wrong?? No one come tell me updates what updates for my car!! Oil change for three hours waiting!!! Ridiculous!!!! read more

Several of my friends have purchased Corvette's from Bill Stasek. They told me about the new Stingray being on display at the dealer today. I drove 50 miles to the store to see the car. I had cash in hand to put down a deposit and place an order. When I arrived and went to the sales desk I was turned away and told the viewing was by invite only. I told them that my friends had received an invite and told me about the event, but that made no difference. Was this a smart business decision? Word of mouth was earning you a new customer. Now I will take my money and business elsewhere. Furthermore, when I posted this experience on their Facebook page, they deleted my comment and then blocked me from posting on their page or leaving a review for their business. I messaged them on Facebook inquiring about this. Kevin B. acknowledge my message and who I was, and then blocked me on messenger. I'm glad I didn't buy the car from here. I can only imagine how the rest of the ownership experience would have been down the road read more

Bill Stasek Chevrolet - Proof I was there. Neal chose to reply on the Google review I left and accused me of never actually coming to the store. - Car Dealers Near Me - Wheeling, Illinois

Buyer beware: they use two common scams on used car buyers (especially those paying up front): first they add a "VIN engraving" service to the bill. This is a completely unnecessary service, costs $400, and they insist on doing it even if you don't want it. They literally refused to sell us the car unless we allowed them to add a $400 service that provides nothing we want. Second, they try and hit you with a credit check to get a look at your finances, even if you're paying up front - this is unethical and unnecessary. Just say no. Finally, when you call them on this stuff, watch that friendly sales demeanor change and the pressure start. They actually told us we "better be ready to buy" if they got the manager to drop the bogus VIN engraving charge. (They didn't. We walked. They called back later and offered us HALF of the bogus charge removed but nope. This is scam city.) Long story short: maybe buying new is a better experience, but buying used here is swimming with sharks. read more

DO NOT TAKE YOUR VEHICLE HERE FOR SERVICE. Wait time is ridiculous. Liars from the service tech to the cashier. Jeremy Stasek is the biggest liar of them all. read more

My husband and I were looking for a new Traverse and just had a terrible experience at a dealership close to where we live. We decided to go to Stasek on the recommendation of my husband's boss - he's a long time client. It was like night and day! We got to Stasek and were immediately welcomed by Jeremy. He introduced us to Krystle and we worked with her to establish exactly what it was that we wanted. It was like chatting with a friend; pleasant, easy, no pressure, and she knows her stuff. We quickly figured out that we were smitten with the gorgeous black 2020 Redline Traverse that they had on the show floor. Once we had decided to purchase the car, an entire team of people came together to make the whole process happen as painlessly and as quickly as possible. Maximillien went over the protection packages with us (super nice!) and we sat with Mark to go over the financial stuff, and Krystle showed us around so we'd know where to go and who to talk to should we need maintenance done on the car etc. Absolutely top-notch service from start to finish! We're super thrilled about our new car and can't wait to drive it around town once the dealership is done installing some extra features we had requested (they'll deliver it to the house, how convenient is that?). Thanks to Jeremy, Krystle, Maximillien and Mark for making this purchase a pleasure, we're Stasek fans for life! read more

Bill Stasek Chevrolet - Car Dealers Near Me - Wheeling, Illinois

They said I'd get $7,000 for my trade, when it came to paperwork it was revealed that amount had changed, the payments rather than going down were kept high with a bunch of stuff I didn't really want, like some vehicle vin etching , a warranty which when I read the fine print doesn't even cover hybrids or electric cars, and they tried to push gap coverage and I wouldn't bend on that because my car insurance offers that. Needless to say not ONLY am I unhappy, I can't wait for that new car survey to come so GM knows how much this company is a Stealership! The Icing is they were supposed to pick up my vehicle to do the exterior & interior protection package. Stayed home all day to nothing. So this is basically the 6th lie in a week with this deal they've given me. Just remember if you buy an EV, you never need to see these guys again unless it's warranty or recall. They need wipers, tire rotations and cabin air filters. read more

They suck. My $140 "diagnostic" fee was $224 and they couldn't even tell me what caused the issue. Initially, I was told it would cost a lot more to determine the cause of the issue. My Chitty, sorry Chevy, Cruze's engine blew up out of nowhere. I'm still battling GM (but thats more of a GM complaint, not this particular dealership) Anyways, when I called back and said I'd pay to have them determine the cause. They said there was "absolutely no way they could determine the cause. " This is a Chevrolet dealership specializing in Chevrolet vehicles, folks. The guy named Mike on your block can probably do a better job assessing your issue. I can't wait to here their reply on here about this being my fault and me being a Sh%$ty owner cuz that's what they Initially alluded to. I wouldn't trust them with my '99 Buick Regal. Stay away. read more

Came in to browse and left with an suv Thanks Luis for helping me find the perfect one!!! Best customer service everyone is super friendly and they have fresh popcorn. Transaction was super smooth Definitely recommend to shop here did I mention they have free shuttle during your service And Luis Habla español for my Latino people #chevyfam read more

Bill Stasek Chevrolet - My Snowwhite - Car Dealers Near Me - Wheeling, Illinois

This is the most unresponsive dealership I have ever had the displeasure of dealing with. I'm in sales and customer service dealing with large capitol projects so I understand the relationship and responsiveness that it takes. They obviously don't care if they sell cars or not. Which if I'm not mistaken is what keeps them in business. After being on hold for 45 minutes, someone then took the phone off the receiver and just laid it on the desk. I got the message, so I hung up. I will admit I tried calling 5 minutes later, thinking there may have been a logical mistake. LOL No same process. As I was looking to buy a car I will now go to another dealership. It may not be a bad idea and just save yourself the headache and go somewhere else right from the start. read more

My husband, Ryan and I, were looking for a SUV. Ryan scheduled an appointment. When we came in Mike was the salesman that helped us out. We just moved to the area and didn't know where to start. Ryan wanted to look at a vehicle he found on their website. We both liked it but not practical for us. As we were walking around I found a white suv that looked amazing just from the Appeal. After pointing it out to Ryan he really liked it as well. We test drove it and Mike shared the details with us. We started talking about numbers. We actually got 1k dollars off for being Costco members, 500 off for a promotion they have going on. Besides the amount the already brought down. At the end of it everyone was great! Amazing service! I wish the car dealerships can figure out how to minimize the time you are there. It took us 3 hours to get everything figured out. read more

I visited this location with my husband after he saw an advertisement for his ideal truck on carguru.com. We drove to the location, was assisted by Memo, and was pleased with the truck's offering. We even did a test drive. Once inside to handle the business, Clarence showed the screen shot of the advertisement that brought him into the location. Basically, the price shown would not be honored. The explanation was that the truck had recently been received and had been taken from service or the mechanics in order for us to test drive it. The full inspection had not been completed. We could not agree on a price so we left. For me and my husband, it is the principle of the matter. That is not good business. But, I do want to thank Memo for his personal customer service. We'll continue to keep looking. read more

Sales person was okay but the finance guy, forgot his name but was he horrific!! Be prepared.

If you have any commercial needs at Stasek Chevy, Krystle Sonsedek is your salesperson! She is not only knowledgeable, professional, and kind, she will make sure that you are a happy customer. She was not pushy or "salesy" but made us feel comfortable and made sure she found us the truck that would best suit our needs. She made the purchase of an expensive work truck pleasurable and we will be using her for all of our needs. Do not hesitate to reach out to Krystle Sonsedek if you don't want to feel like a number but want to feel like a valued customer. read more

Bill Stasek Chevrolet - Car Dealers Near Me - Wheeling, Illinois

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Terrible service!!!! Irresponsible people working in the repair shop so stay away for your own good!!! This should be a no star rating if no star is an option! read more

They underpriced the vehicle online so I came in obviously thinking about the listed price. Ran multiple credit checks. Multiple. The finance office told me I HAD to purchase an additional warranty and later on I found out that is not true so I felt like I was taken advantage of completely which really stunk. Total Scam. When I called their office to let them know what had happened. They keep saying "what happened again?" and "I will have to call you back in 2 days this shouldn't have happened" but I NEVER hear back unless I call. read more

Make sure you do your research on any vehicle you are interested in looking at. If it was purchased at auction try and get the auction report as it will vary from carfax. They have to provide that info to you. Along with waiting for hours in an empty dealership for any help to will purposely make you wait for no reason, while salesmen and workers argue over god knows what. Total unprofessional and would never step foot back in dealership unless they purchased the lemon back we bought. read more

I just experienced pain free car purchase at Stasek Chevy in Wheeling. Steve Nedanovski greeted us at the door and I felt like he was genuinely glad to see us. We discussed our truck needs and Steve guided us through the product line to ultimately lease the vehicle that met our needs. Five star service. Give them a try. Thanks Steve! read more

Tom Boyer is absolutely everything wonderful. He is helpful, kind, caring, informative and provides ultimate!! service. Ive known Tom Boyer since 1996. He goes above and beyond always exceeding his level of excellence. I trust him 100% and much more! Im blessed to know him and have his help/service. I couldnt imagine servicing my vehicle without him around. Trust is everything and he is the very best of everything. read more

I Used to love this service dept. always took my truck there. This last time was the worst experience I've ever had at any dealership in my life. They flat out lied to my face and charged me for work Not agreed to. I come to find out it recently changed to new ownership. Explains everything. I will no longer be taking my truck to Stasek Chevrolet in Wheeling. YOU'VE BEEN WARNED. read more

Real bad experience. I went in there to purchase my first vehicle ever. Shopping with Bill Stasek was one of the worst experiences ever. I was looking for a vehicle they didn't have but promised me to get one transferred over from another dealership. After hours of negotiating and running my credit a total of 13 times (which I didn't known until after the fact.) we finally reached an agreement and finalized everything. After signing and paying my down payment I was told my vehicle would be there no later than 3 days. After a week of not hearing from my sales representative I decided to go in and find out what was going on because I was having a hard time reaching them by phone. They had me going around in circles. After finally reaching the salesperson I was told they were having trouble finding a vehicle that they already said the transfer was approved on. Their excuse was that they had a hard time finding a vehicle that met my needs because I "picked a color that was hard to get". I was super frustrated and asked for my down payment back when I was told i would have to come back during the weekday which I did. Which when I showed up I was also denied because my sales guy was off that day. It took a total of 2 weeks just to get my money back. They wasted my time and took my money knowing they weren't going to be able to get me the vehicle that they sold me. This dealership is unprofessional and I wouldn't recommend them at all. read more

Had an issue with my wiper blades - needed to be ordered - and Tom Boyer took care of it. No hassle just great professionalism and service!! Great place for buying AND servicing your car. read more

After a search on Autotrader and then on www.stasekchevrolet.com to verify the that the prices matched and to read the fine print I inquired about a brand new 2019 Camaro (STOCK #162777, VIN# 1G1FB1RS2K0149892) with an M.S.R.P. of $31,755 and a "Stasek Sales Price" of $23,988, which included a "Stasek Savings: Dealer Discount available to everyone" of -$5,767 and 2 conditional offers of $1,000 each for residency and financing through ALLY bank. Which brings us to the "Stasek Sales Price" of $23,988. When you call Stasek Chevy you do not directly talk to a salesperson, but rather a call center that then passes along your information to a salesperson to call you back. I placed my original call on Thursday October 17th 2019 and was told by the call center a salesperson would get back to me in 10 or 15 minutes. A few hours passed and no one called, so I called back and was told sorry, but sales is really, really busy today. I did not receive a call back until some time on Friday, but I was at work so I called back on Saturday a Steve that left me a voicemail. After establishing the car I was interested in (2019 Camaro, STOCK #162777, VIN# 1G1FB1RS2K0149892) upon asking the question that the $23,988 sale price is for everyone as I qualify for the residency and will finance through ALLY) I was immediately given the standard dealer jargon of oh no that is too good of a price as $3,000 of the discount is if you own a Mustang and another $500 is if you landed on the moon in the last week (or some such unattainable requirement). Now I cut and paste the fine print directly from Stasek Chevrolet's website for everyone reading this and I began reading it to Steven the Salesman: "Take It to Stasek !! *** You MAY Qualify for additional Rebates and Incentives that Make Our Low Price even Lower !! Beware, other dealers' Prices may include offers that not everyone will qualify for. Please contact us for more details *** This online price includes: $1,000 - GM Consumer Cash Program. Exp. 10/31/2019, $1,000 - Chevrolet Select Market Bonus Cash. Exp. 10/31/2019" Before I could finish I was told he knew what it said and that $3,000 of the discount is for Mustang owners only. However the Mustang Conquest Cash is listed as a conditional offer on the website and it is only $2,000 as Stasek's website wasn't updated as Chevrolet has recently upped it to $3,000. So how could a sale price listed on the internet include Conquest rebate that was $1,000 short? I stated to him that Stasek is no different, if not worse then other Chevrolet dealers for the bait and switch pricing and said they were better because he was laying out for me now on the phone instead of in the elevator up to the financing department. I said your worse, because you claim to not do these things and the only reason you told me was because I specifically asked. It is quite a ride for me to get to Stasek Chevy so I wanted clarity on the pricing before I wasted my time. I would advise anyone looking for a new Chevrolet to look elsewhere as the salesman basically admitted that they were just going to tack it on in the financing office and basically hope you didn't ask or wanted the car bad enough to not care. read more

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Very pushy salespeople. Literally will not stop calling my phone, Will not comprehend I am not interested. Be cautious putting your phone number in websites such as "truecar." Calling nearly every day is obnoxious and unprofessional. read more

Bill Stasek Chevrolet - Car Dealers Near Me - Wheeling, Illinois

My family has been buying our cars from Stasek for years.... and I've always been satisfied but never had anything stand out enough to write a review about. I mean buying a car is long boring chore- usually nothing to write home about. With our last car purchase we included the tire warranty (highly recommended) which we have used a number of times. As a woman I am used to walking into their service department and dealing with one of any series of men for every service task. And while this is not uncommon it is also not a representation of 2018. This time however, a young woman was my service consultant and it was SO REFRESHING. Natalia was very helpful and provided excellent service. Stasek- better late then never- I know who I'll be be requesting the next time my car is in for service; best communication & attitude I've ever had from your service department. read more

Buying a car from Bill Stasek is a fine experience. The issues I have is with their service department. The perks of discounted service, free car wash, etc. are not worth the wasted time of waiting on their service. I called ahead to ensure that there was no waiting for a simple oil change to which they replied there was not. After scheduling an appointment and getting to the dealership 20 minutes after my phone call I still had to wait over 2 hours for an OIL CHANGE. A simple 15 minute procedure took over 2 HOURS. Not once was I approached with an update of when the vehicle would be ready nor was I given an apology for the ridiculous time it took to complete the simplest form of car maintenance jobs. This is not the first time I've had this issue with their service department. Incredibly terrible customer service. I will be taking my vehicle service business elsewhere. read more

This is a solid dealership, but this review is for Natalia Rafalik and the service advisors at Bill Stasek. Natalia is the best service professional that I have ever worked with. On every occasion that I have brought my car in for service, she dedicates herself to making the experience nothing but positive. She takes the time to explain my options, introduces me to the technicians working on my car, and utilizes her years in the automotive business to provide the best solutions. She treats both myself and my car with respect. I trust her, and that's a word I don't take lightly. I am now brand loyal, and my next purchase will be from Bill Stasek, due in large part to Natalia. read more

Snakes Pull bait n switch .run multiple finance credit checks on a vehical that was way over priced and no one would finance a Chevy Silverado at 2× the blue book value Stay away from these guys this dealership has more 1* reviews than John Gacy construction co had and all the hard inquiries on credit will put you score 6' feet under too Wheeling Cobras read more

Where do I begin; talk about the ole "bait & switch" routine that dealerships do, they are no exception. I have been in contact with the sales team for a few days to look at a car and as I finally get there, the car "just sold" this morning. But you just opened and called me a few minutes before I arrived to see if I was on my way, I said yes, is the car still available I ask, yes sir it is. I walk in and it was sold. I should have known 2 days prior when the car was no longer on their website and the lady said they were having website issues. The day before I arrive, they call me to see if I am coming in, yes I am. Needless to say, they try and sell me on a car I had no desire in. What a shame dealerships are so hungry they stoop to tactics like this. read more

Update I made a review back when I brought my car here for service I was happy then and happy now!! I'm making one again today for my husband and I experience buying a car. Let me start by saying that Brent was awesome and worked with us and within our budget to get us at pretty much exactly where we needed to be with payments! He had patience and made it happen for us!! Galo our sales agent took great care of us and was nothing but respectful and kind and then Jeremy the owner came out to thank us along with Steve and Vince . All the way from the moment we walked in the door to the moment we checked out buying our new car in the fiance department with espresso Matt!! We were treated like family! Excellent service and a great group of people working here! Honestly because of how great we were treated I'm considering getting my new car here when my contract is up next year! Thank you again so much he loves his new Chevy!! See you soon!! Ciao read more

What do you expect from a car dealership? A guy to up talk you about buying a car you are already interested in. That was the case for me. They told me everything i needed to here about the car a pre-owned 2019 chevy impala for 20 thousand dollars. Payments are reasonable. First problem i had was the dealership did not guve me floor mats for the car. I tried calling the guy Scott Solomon to ask about it he never responded but didnt have a problem sending emails to let him know if theres any problems. The second problem was the fact they didnt give me my spare key fob. Had to travel to dealership for both and inquire in person since my phine calls were ignored. Then yesterday at 1030 am i called the dealership again because my car had a dead battery and i just bought the car in june 2020. They transferred me to finance where I spoke to this guy who basically told me sucks to be you, we got one over on ya (not in those words) he said if the battery was dead with in the first 30 days they would have changed it out of their expense. Im ok with having a bad battery but let it last at least 1 winter. I only had the car 6 months (4,000 milles) and the battery ccas were as low as 131 cca where it should've been around 565 cca as seen in my picture after testing the battery. I called again today 1/5/2021 at around 530pm and was transferred to service manager. Ofcourse he didnt pick up. He then called me at 557pm where i wasnt able to answer to leave a message saying to call him before 6pm because they are leaving. What sense did that make to call me 3 minutes before you clock out? Call me the next day at least. Anyways i would give this place 1 star but the car is dependable and scott was a good dealer. Just the little things that kill the experience of this place. read more

Bill Stasek Chevrolet - Battery test results after buying a brand new battery - Car Dealers Near Me - Wheeling, Illinois

Called me repeatedly about turning in my lease vehicle. I brought it in they made me an offer. When I went into the dealer to turn in the vehicle the deal changed Even after they assured me that the deal was valid. Watch out for their negotiating tactics, they are brutal. Not only did they lose the trade in they lost a new car sale. read more

Horrible serve and parts department. They never called back when they said they would. Told me a part would take one to two weeks to get in and it took over two months. When the part came in, they said they would take it to get painted. Two weeks later I called and the part had not been taken to get painted but instead was just sitting in the back somewhere. Then they told me it would take an hour and a half to install. After an hour and a half i returned and they said it was currently being run through the wash and would be done in 5 minutes. After 50 minutes of waiting, I checked and they said the car was currently going through the wash. Worst experience at a car dealership. Not returning anytime soon.. read more

I didn't end up buying my car from these guys, but if I was in the market for another Corvette, this is absolutely where I would get it from. They are absolutely the experts on Corvettes in Chicago and have a warehouse full of them, in addition to salespeople and mechanics trained specifically on the Corvette. I do use them for my routine maintenance and it has always been a trouble-free experience. No games with upsells, hidden charges, etc. This is almost an hour drive for me but I'm totally fine with that since they take care of me. read more

Went to place an order on the new C8 just when the option was available. The most arrogant salesman I've ever met. All they did was talk about how great they are and there the biggest corvette dealership around. He was so clueless he didn't even realize that he was talking himself out of a deal. They have so much pride of how great they are it's pathetic. He told be I would get a car until 2022. I walked out and a week later the guy had enough nerve to call to see if I wanted to order a C8. they promised my cousin he would get a car in the first rollout. He's still waiting. They need to come down to earth. There not the only Chevy dealership around. read more

So many things went wrong. First, we came in letting them know we already had financing and we would not be going through them. They told us that they needed to pull our credit to "verify" that we are who we say we are, it's company policy and no way around it. As soon as I questioned this his demeanor with us changed. We fought with them and told them there was no need to pull credit. After more fighting and the salesman, Mike Molloy, going to "talk to the manager" miraculously there is now a way around a credit pull. All of this was of course because they would try to convince us to go with one of their finance institutions. Second, our bank made the wire transfer, we showed a confirmation to them but now they couldn't give us the truck without their bank confirming the funds and this could take up to 24 hours or possibly Monday because it was Friday. This was a major problem because we came from 3 hours away for this truck. Of course, after more fighting with them and "talks to the manager" miraculously about 20 mins later the bank all of a sudden confirmed the wire transfer. We spent 5 hours in this dealership to buy a truck. With this crazy car market, the drive and our time spent, we didn't want to walk away. We ended up buying the car after so many headaches and fights. We recommend you use ANY other dealer. So many things went wrong. First, we came in letting them know we already had financing and we would not be going through them. They told us that they needed to pull our credit to "verify" that we are who we say we are, it's company policy and no way around it. As soon as I questioned this his demeanor with us changed. We fought with them and told them there was no need to pull credit. After more fighting and the salesman, Mike Molloy, going to "talk to the manager" miraculously there is now a way around a credit pull. All of this was of course because they would try to convince us to go with one of their finance institutions. Second, our bank made the wire transfer, we showed a confirmation to them but now they couldn't give us the truck without their bank confirming the funds and this could take up to 24 hours or possibly until Monday because it was Friday. This was a major problem because we came from 3 hours away for this truck. Of course, after more fighting with them and "talks to the manager" miraculously about 20 mins later the bank all of a sudden confirmed the wire transfer. We spent 5 hours in this dealership to buy a truck. With this crazy car market, the drive and our time spent, we didn't want to walk away. We next went to go sign all paperwork, the "finance guy" had 1 person ahead of us. We stood in front of his office waiting our turn, he made a bunch of calls and pretended to look busy, a sales rep brought someone else up and helped that person first and then took us after about 40 mins of waiting. Of course we knew that at this point with all of the fighting, these people were not happy with us. We recommend you use ANY other dealership. read more

Stasek Chevrolet stood behind us as our advocate when we had difficulty with GM. A big thank you to Stasek Chevrolet for valuing their relationship with customers not just selling vehicles! read more