Identified these issues: check engine light, headlight that keeps burning out (told them its not the bulb, its wiring), a rear window that will not roll down from the driver's controls, windshield sprayer broken (can see the broken sprayer nozzle on the hood). I was charged a couple hundred for electrical diagnostics, only for them to replace the bulb (which went out again in 4 days, as I said, its a wiring issue). They wanted another couple hundred to diagnose the sprayer issue, even though I told them the sprayer on the hood is broken and its visible. They fixed the check engine light from a faulty oil pressure switch. When I returned a week after my initial visit for the 2nd round on the headlight, I am now told its a TIPM which will cost ~$2k to replace. Window was never addressed. I will be doing both the sprayer and TIPM myself for $750, a $1200 savings. Refurbished/programmed TIPMs are available online for $700 read more

Very friendly, honest & helpful. I ended up not getting my car fixed here, because damage was too much, so I purchased a new car, but will definitely be back read more

I brought my van there for a diagnostic test. They called me to come back and get rid of the smell. I'm a mobile dog groomer, so my vehicle is going to smell. I thought they were a good company because they had high revues. I'm very disappointed. read more

Excellent Service, they are very transparent and are very communicative. They completed the repairs I asked for and did a comprehensive inspection on my car to let me know what was needed in the future. They even helped me prioritize. Its great to find a company that is honest and transparent about my car repairs. They are fairly priced and I will continue to bring my car here. read more

I submitted a review on 2/1/2023. The following is an update to that . Chris (the owner of Bills automotive) was away when my car was being serviced. Upon her return she was dismayed that things had gotten so far out of hand regarding my car. Long story short; she offered to give me a generous partial refund in order to make things right. I was both relieved & grateful for this of course& therefore would like to upgrade my rating of this establishment to 4 out of 5 stars. read more

My car was stolen while I was visiting Colorado. Once located, we found damage to the keyhole, door handle, ignition, interior + body. I can't thank this place enough for the work they did to fix it! They completed the mechanical repairs in great condition. They fought with my insurance company to have the correct materials included in the estimate, and they even offered me rides to and from the shop! This shop is owned by honest and hard-working experts. They care about quality and customer service -- and they always do right by the customer. Appreciate you guys! read more

Bill's Crestmoor Automotive - Missing keyhole on driver door handle - Auto Repair Near Me - Denver, Colorado

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I took my car here for diagnostics as I haven't had the time to keep up with it lately and it's been making lots of noises. They called me back within the same day of the appointment to tell me everything they found and go through it and they throughly explained what everything meant. They also told me the most important things to fix first and what can wait and also offered payment plan options. They were also so kind and friendly and didn't make me feel bad for not having the money to have everything fixed right away. Love love love this place. Highly recommend taking your vehicle here they will take care of your car and you!!! read more

i came in this past thursday for an inspection for the main reasons i specifically explained to the guy at the front desk what was going on with my carand only told them to only focus on that issue only to find out why my car is in reduced engine power and he said only two hours and he'll call three hours later he said that they ran out of time on diagnosing my issue so i had to keep it over night i was frustrated because you told me only two hours which turned into the whole day basically then i call them the next morning and he said they will know the issue within a hour 4 hours later i call and he said that i was third in line and basically lied to me and said that my car was actually getting worked on and it was just sitting there while they rack up more money then he calls me back hours later to only tell me that they still haven't got to my car yet but wanted me to pay 407 dollars because they went over the hours and it was they fault i was lied to again and he said that they will have a tech guy come in on their off day to finish diagnosing my car and he lied again and called back saying they won't be able to do anything until monday so i basically just paid for my car to fuckin sit at the shop for nothing at all they didn't even find the reason i came in there for instead they gave me a estimate of over 4000 dollars for a bunch of other shit i didnt even ask them to do i told them what exactly was tge problem and they charged me still and didnt even fix or locate the problem they ripped me off and lied to me numerous times to get me to pay them more for nothing at all i paid for nothing and they are going to get under the comments lying and saying they are going to resolve the issue they lying and told me when i bring it back i have to pay them all over again for a second diagnosis and they didn't even complete the first one on purpose my car sat there do not go go this shop i bet they rip off and pray on elders and to take our money without fixing the issue i will never go back there again and i will let everyone i know to avoid this location they are a big ass scam read more

These guys are the best. They are patient, knowledgeable, and work with integrity. If you want the job done right be sure to let Bill handle your auto care. read more

Outstanding service, second to none I mostly dealt with Eli he was very accommodating and told me what I needed done to my car right away and what could be held off on. Usually dealing with mechanics this is rare, I appreciate the honesty instead of just suggesting everything at once and charging A small yacht. All the staff I dealt with was very friendly i'm pretty sure this is A mom and pop shop so swing by and support A local business definitely will be back again in the future thanks guys! read more

Outstanding customer service! Eli was very attentive to what I needed and was quick to answer the phone. Very reasonably priced (full oil change on my truck, full inspection) for about $50 with pickup and drop off at my home included. Service was quick. I did not feel pressured into unnecessary services. Would highly recommend!!! read more

I was in the market for a new mechanic. The reviews really do hold up for this place, these guys are thorough and their customer service is beyond words. They're so wonderful that I let them take over my fridge! read more

Bill's Crestmoor Automotive - Auto Repair Near Me - Denver, Colorado

I took the car in because of a check engine light and they didn't try to up sell me, which I really appreciate. They were honest and upfront about what it needed and even gave me the diagnosis for free and fixed the check engine light. I will definitely be coming back. 5 stars all the way. read more

Moved into the area recently and my co-worker recommended Bills for a mechanic. Having two older cars sometimes it's hard to judge which repairs take priority and which can be ignored. Bill's will let you know what to get done first, they will let you know if it's worth it or not. They put the customer first, not the $$. Amazing customer service, Amazingly fast turn around time and it's local small family owned business. What more could you ask for? read more

They charged me for an extra diagnostic $179, that had nothing to do with my vsc light turning on and my car slowing down on me, and I paid because I thought that would be the reason for my vsc light. Then they gave me an estimate after the inspection they did; to replace my manifold gasket, spark plugs, drain plug, and pcv valve for over $3000! So I called the Lexus dealership to ask them their prices to get some more estimates and they quoted me around $1000 for labor and parts (everything). I called bills crestmoore that is not a dealership to ask them why their prices cost more than my cars (Lexus) dealership and they told me that's just what they charge. venessa harden the receptionist at (bills crestmoore automotive) said to me that they "had lower and more reasonable prices than most mechanic shops, after I asked her if she charged normal or higher prices. she said "that's what customers tell her". Complete lie and because I'm a woman they tried to rip me off, I'm glad I called the real Lexus dealership and asked them, Lexus does not do that to there customers. I own 2 businesses and I could never imagine ripping them off, and treating them stupid. I would advise to not go to bills crestmoore automotive, especially if you are a woman they tried rip me off by charging a high overly price way more than the Lexus dealership. I'm really disappointed like I said as a business owner I like to make sure I treat my clients like family, and always charging reasonable prices, I do not judge or upscale based on how someone looks or their gender, it's sad I had to deal with this. All in all, I got everything fixed and went to grease monkey they told me my vsc light turns on because my mass air flow sensor was damaged and needs to be replaced. As a woman go to a trustworthy who mechanic who will not rip you off and treat you like crap. Also call your dealership before agreeing to bills crestmoore automotive prices. read more

I am always hesitant going to any automotive shop because I am a female. However, the people at at this shop made me feel comfortable and confident that I had made a good choice. They were able to squeeze me in without an appointment, and got my oil change done quickly. They also did an assessment of my car and let me know or anything they thought would need to be done in the near future. They didn't do any extra work without my approval and weren't pushy about it either. They also followed up afterwards. read more

Cannot recommend these guys enough! The whole team is kind, patient, and genuine. They take my 10 calls a day in stride, are always willing to take the time to explain what repairs are and why they are needed (and even answer unrelated car questions!! They helped advise me through the car buying/selling process, help me plan for upcoming repairs/maintenance, etc.). Their prices are extremely fair, reasonable, and honest, and they do their work well and carefully. Even though I live 35 minutes away from them now, I will never take my car anywhere else. As someone w/ major car anxiety, I'm so grateful to have found them! read more

It can be scary to trust your car to an automotive shop, but I took a chance after my car broke down in my work parking lot. I had it towed to their shop on a Friday. I can't say enough great things about their customer service and my car is running fantastic. The next weekend my car was hesitant when driving it and I called and left a message on Sunday. Weston called me at 8:15am Monday morning and said the owners were on their way to pick up my car!?!?!?! After doing some detective work and diagnostics they found nothing and then Bill's wife Chris drove it back to me at home. Does anyone else know a shop that has that type of customer service? Chris then texted me a few days later to ask if everything was good!?!?!? I will forever trust my car to Bill's Crestmoor Automotive. I highly recommend them, give them a try. read more

I had my 2010 F150 towed to Bill's Crestmoor after the engine went into safe mode while driving. The engine had 100k miles on it. They diagnosed the issue as a blown timing chain and said it would cost $2500 for the repair. I ok'ed the work, and they required a $1000 deposit for parts to start the work. Originally they told me it would be 2-3 days to complete the work. I called after 3 days and was told they were having issues and said it would be another 1-2 days. I called 2 days later and Bill asked me to come down to the shop so he could show me the problems they are having. When I arrived, Bill started up the truck and rev'ed the engine. IT SOUNDED HORRIBLE! I asked him what it was. His explanation was the entire engine was blown and would need to be replaced. I was obviously dumfounded since he originally diagnosed the timing chain and charged me $1000 deposit. So I took the truck to another FORD only mechanic. He confirmed the engine was blown. He looked in the oil pan of the engine and found old parts from the timing chain. I shared with him everything I was told from Bill's Crestmoor. This Ford mechanic believes the timing chain was bad, but when it was replaced, old parts fell into the engine and then the engine was started which destroyed the engine. He believes they did not get all the broken timing chain parts out of the engine. The Ford mechanic said there are only two possibilities- 1) the timing chain was bad and while it was being replaced old broken parts from the original timing chain were left in the engine which destroyed the engine when it was started, or 2) The timing chain and engine were bad, but Bill's Crestmoor misdiagnosed the blown engine and charged me $1000 for installing a timing chain in a blown engine. Bill's explanation was they couldn't hear the blown engine until they replaced the timing chain, but the Ford mechanic said it was so loud when they got it that it would have been nearly impossible not to hear it. Conclusion- At the minimum, Bill's Crestmoor misdiagnosed the problem and charged me $1000 for their bad diagnosis. Worst case- They were careless when replacing the timing chain which destroyed the engine. read more

Had a great experience, didn't end up having anything wrong with my car and they didn't try to sell me anything. Signs of an honest business. And Westin was super helpful. Highly recommended read more

I've always been more than satisfied with Bill's Crestmore Auto. It's a great family-run business that gives you an honest answer and quality service. I grew up with my dad running his own auto repair shop and I truly appreciate it when I can find a local shop that shares the same values I admired in my dad's business. The place may not be fancy, but this is truly a place that I couldn't recommend more. read more

I started using this shop about 2 years ago due to the affordability and was pleased with the service. Earlier this year, my husband dropped his Mitsubishi off for several repairs and had to bring it back to them three times within the week because the problems were not getting fixed. More recently, I dropped my car off for an 8am appointment to get alternator replaced and fluids flushed. They didn't look at the car until 4:30pm that day and called me to confirm that they will be working on it the next morning. I got my car back around noon the next day and while the alternator had been replaced, none of the fluids were flushed. Bill was kind enough to take the car back a few days later and flush the fluids without charge. But then, another a week later, my battery light started flickering and I had to bring my car back once again. Turns out, the replacement alternator was faulty and needed to be swapped out again. Bill's team completed the job that same day so I could get my car back in time for the weekend. I do appreciate that the owner was willing to correct everything and I realize that sometimes these things just happen, but repeatedly taking a car into the shop to get repaired again and again is never what a customer hopes for! read more

I cannot say enough good things about Bill's Crestmoor Automotive! If I could give them 10 stars I would! They were kind, honest, knowledgeable, and professional, they were also very patient on the phone with me. When I got there,, they went out of their way to explain things to me so that I understood, checked all the associated systems with the problem at hand, and fix the (whole) problem properly. When they ran into a glitch, that only the dealer could bypass, they helped me find the right person/shop and we're happy to communicate with them what the problem was. They went out of their way to make sure that I was treated fairly, timely, and for a very reasonable price. I am a car geek, in that I delivered exotic cars cross country for over 30 years, and have personally owned as many as 10+ cars at a time. I would feel more than confident giving them any of my cars to work on... Including my Dodge Viper, three Mercedes, three porches, two Audis, and a Ford 350 truck. I purchased all of my vehicles new, and have kept them up meticulously!! Quite frankly, I have been looking for and auto/service shop like those for quite a while, and. In The future, ... I will be bringing all (!) of my vehicles to Bill's Crestmoor Automotive. I cannot say enough positive or glowing things about them! They treated me like part of the family, and kept me abreast of the situation at all times, never making me feel embarrassed about all of the questions I had, (wanting to clearly understand the problem at hand) m., and they made me feel very knowledgeable about my vehicles when I left. . Rarely do I find a business like this! - How refreshing!! I feel absolutely confident in bringing any of my vehicles to these people, whether for regular service, or for something big. ! If I were you, I wouldn't hesitate to give them your business. Check it out. There's a reason that every single review is five stars!!! Like I said, if I could give them 10 stars... I would! And I am not easily impressed. These guys have won me over as a "forever postmark", and I'm sure you will feel the same. Good luck. read more

NOTE: NEW ADDRESS: 1904 S. Holly St. Same phone number. Awesome mechanic. Reliable, honest, fair, reasonable, quick. It's really hard to find a mechanic you can trust - but your search is over! My family has been using him for decades, and we love him. I've sent all my friends to him. One note - they aren't always good about immediately checking phone messages and calling you back if they're busy. So don't assume that you'll get called back right away. They are very busy, so just keep calling until you reach someone. read more

These guys are amazing! Terrific customer service, thorough and detailed work, easy to schedule, and all for such affordable prices! I will be using their services for all my automotive needs from here on out. read more

Awesome. They rock. Nice people, fair priced, honest. Will share this good mechanic with all my friends.

stopped in without an appointment with a headlight issue. Chris and Bill were super friendly, dropped what they were doing, put my car on the lift and helped me out on the spot saving me who knows how many hours and frustration if I attempted it myself. Will definitely return, but hopefully not any time soon;) Thanks again! read more

We were at the light at Holly and Jewell on our way to pick up a rental car for a trip. I had my mom and 6 month old son in tow and it was hot. Just before the light changed I heard a loud bang that sounded as if it came from under my van. Immediate panic. Mom pointed out the small repair shop that we were literally right in front of so I pulled in in a hurry. We walked over and picked the part up out of the street and went in to see what we were in for. The part that fell out was the belt tensioner and it was done for along with the serpentine belt. We talked to them and explained we were headed out of town and they were very helpful and friendly. They were patient with the fact that we had a baby and had to sit in their waiting room/office area for over a half an hour waiting for our ride. When we got home The van was fixed and ready to go and we paid $220 after taxes. They only charged $60 in labor! The bill also listed other things that I need to fix when I am able. I'm pretty sure its family owned and run. We had a great experience and we will be going back soon to have more work done on my car and to have work done on my mom's truck. They day we broke down, the lot was so full you could barely get in out out but when I drove by this weekend there were maybe 3 cars. They have a lot of customers but they work fast and at fair prices. You never know who to trust in a big city but in my experience, You can trust them! read more

I own a 1999 Jeep Cherokee. I had it in to Bill's Crestmoor recently because it was flooding and would not start. Bill diagnosed a few problems and priced the repairs at about $600. I got it back, and the next morning it wouldn't start. I called Bill and, before I could get into the details, he said he would come to the house and get the car, take it back to the shop, and figure out what the problem was. Two days later, he called and explained the problem. He said it was fixed, there was no charge for the extra work, and he would drop it off at the house. Wow! A mechanic that makes house calls. I have been going to Bill's for many years, and will continue to do so in the future. Five stars! read more

Love Bill's shop! Bill and Frank worked on my Subbie for years!!! They did a great job and kept it running for years. They have also always gone out of their way to provide great service such as driving me home or to work (when they can) when I drop off my car. When I was a single lady they were the best (they still are, I just got married and bought a new car). I highly recommend them! read more

My truck broke down unexpectedly this morning. Not knowing any mechanics in the area, I searched Google for mechanics in the area close to where I was. Bill's Crestmoor Automotive had good reviews and was a block away so I decided to take a chance and I am glad I did. Bill was working the counter when I arrived and I told him the issues I was having and left the truck with him. I received a call from Chris about noon, which was only three hours after I left the truck explaining what the problems were. I said go ahead and fix it and they said it would be ready by the end of the day. I was shocked at the quick repair of the vehicle. Both Bill and Chris are awesome with there customer service and tell you what you need repaired at that moment and what you will need repaired in the future. It's hard to find honesty and people you can trust in the automotive repair business, but you don't have to worry about that here. Thanks Bill and Chris, you have gained a customer for life! read more

Great shop! I was referred by a friend, and everyone knows word of mouth is the best form of advertising. Well Bill lived up to the word, found, and fixed my issue on the same day I took it in! Not only is my Jeep fixed, but their customer service was the best I have received from any previous shop I have ever been in, in the 15 years I have been driving! Fair prices, great customer service, and quality work! Don't go to a dealership and instead come here! Thank me later. Thanks again Bill and Kris, I WILL be back!!! read more

Needed a mechanic to look over a car I was thinking about buying. The team at Bill's put the car up on the lift and found about $4,000 dollars worth of repairs the car would have needed. Dodged a lemon because of them! They were very friendly, knowledgeable and honest. For a guy who just pulled in off the street, they were amazing. Will definitely be going back there!!! read more

I am very skeptical of mechanics... to the point of pushing off services until they can wait no longer. I just took my car to Bill's for the first time on the recommendation of a friend. It was truly the best experience I've ever had with regards to car repair. I felt that they were thorough, explained everything to me in simple terms and did not push anything unnecessary on me. In the end I got my problems taken care of and the piece of mind that I needed about my regular maintenance. I will be returning for any and all future car needs! read more

My mother has taken her Nissan to Bill since before he moved - about 7 years. In the last year, service has been HORRIBLE. She took it in for an oil change, had to have two minor repairs and now the car won't run. She called Bill and was told "not our problem". To an 83 year old lady. DON'T USE BILL'S. read more

These guys really are incredible. They are honest, fair, reasonable, polite, easy to talk to, understanding...and anything else you can think of that's great. When things get complicated, they help you problem solve, they educate you on your options, they don't push any particular part or repair option. I had one of two things wrong with my car. They said they'd try one, and if that wasn't the problem they'd try the other option. They did not charge me for trying both options, only for the one that proved to be the problem. Integrity is the only word that comes close! There is a reason why you won't see a bad review of these guys! read more

rip off artists. marked up parts over 100%, when asked, said their mark up was 28% and auto parts stores charge them more than individual customers, not less?! charged for work we didn't ask for. charge premium. we will not be back with our other vehicles and will not be recommending them to friends or our business fleet! read more