These guys are awesome. My experience with Blade started with an ignition recall for my cobalt. That got replaced without an issue. A couple months later all the gauges would short out, go up and down the whole time I was driving. We took it in and had it diagnosed and they said it was a faulty cluster panel. So they got the part ordered and we got the new cluster panel put in. I go to pick up my car and as soon I start it, the same thing was happening. We were slightly frustrated at that point but Chris in the service department reassured they would figure out the issue. We had an appointment for a new windshield so we had to take the car back the next day and Chris hooked us up with a rental for free until they found the problem. Which was literally as soon as I drove home. Chris said come on back I'll explain when you get here. So we go sit in the car and he shows me a little phone charger piece that was plugged in. He unplugged it and the gauges went normal. Plugged it in and they went bonkers again. Unplugged and it was perfect. So we had a cheap piece of junk charger that was causing the problem. Saying I felt stupid is an understatement. We were upset that a 5 dollar piece of crap cost us a 400 dollar repair. Chris said he had already wrote us a refund and that he was paying professionals and they couldn't figure it out either. That meant the world to me and my fiance. Great integrity. We had been looking at buying a new vehicle for about a year wanting to get something bigger. Because of the great customer service we got with the cobalt we figured we would see what we could get from Blade. Zane helped us out and he was wonderful. Explained things thoroughly. We let him know what we could and couldn't do and Zane made it happen. We appreciate everything these guys did. We hope to keep the great relationship with Blade for future service and eventually when we get a different vehicle. Thanks guys. read more

My experience at this Dealership was totally awesome & fantastic. I appreciated the fact that there was no hounding Salesmen attacking me once I arrived. I had a very helpful, charming & talented Salesman "Dotan" greet me & we test drove the one & only vehicle that I was interested in. He explained everything in my language & never made me feel like I had to sign up & make a deal the same day, (all though I did cause I could not refuse) In my opinion - he is the best Salesman I have ever dealt with, so Thank You "Dotan" for going the extra mile & being so professional about it. I also respected Doug the Internet Director in replying to my inquiries when I was only "looking" for quite sometime on the internet for the best recommendations that were out there. No pressurized phone calls, just courteous responses to allow them to be of assistance to me, when & if interested. I also appreciated Eric, the Contract Financing, intelligent gentleman who helped me make the correct choices of warranty options & good explanations in all that paperwork, (what a job) & Especially when he told me if I was his " mom", those were the choices he would advise. I also appreciated the fact that I was told right away up front that this is a friendly family environment & that their goal was to keep this instilled in this dealership thru the generations. I also respected the fact that they were closed on Sunday's & you could still tour the parking lot instead. I would highly recommend this dealership "Blade Chevrolet" Thank you Sharon V. . read more

I am from Alaska and bought a 2016 3500 pickup on my way home from snow-birding in AZ. Blade expedited getting my box coated and putting on my accessories. They didn't charge me to take some accessories off my old truck and helped me take the camper off the old truck and put in on the new one. The camper exchange had problems. My jacks wouldn't go high enough to put it on the new truck. They had 3 of their employees and 2 fork lifts at my disposal to get the camper on and had to send someone to the local lumber yard to get materials to shim up the box. The sides on the new truck were higher than my old one and the camper wouldn't fit.. They didn't charge for the labor or materials. It was greatly appreciated. There was no way I could have done it myself. When I got home, I noticed they forgot to put an electrical outlet on as part of the camper package. Also,I had paid Blade for license and registration as part of the deal. When I tried to get temporary plates here in Alaska, I had to pay the fees over again to get them. It just took 1 phone call to Juan to get the two matters resolved. I took the truck to a local Chevy Dealer to get the electrical outlet in and Blade paid for it. A few days after the phone call a refund check showed up in the mail for the license plates. Their service was the best I have ever had when buying a new vehicle. BTW I am 62 and have bought quite a few vehicles over the years. read more

Overall I am happy with my salesmen Gene he was willing to help me out when I had to bring my car in to be fixed. I am also happy with Ron. I am very displeased that I had to bring my car in less then 6 months after buying it to have it fixed. Blades was going to charge me $500+ to fix it when other mechanics in the area quoted me under $300 including labor and parts. I also bought the extended warranty which tacked another $2000 on to my car loan. When I went to use warranty it did not cover anything that needed done to my car. I have since called Eric a few times to drop extended warranty and have yet to receive a call back. I left my stethoscope in my car and needed it for work. My boyfriend went to get it for me, he stopped at sales department to get my keys to unlock the car and was told that it was unlocked. Later that day I needed something else out of the car and it was still unlocked. My car sat in the back of their lot unlocked until I grabbed the other thing I needed out and locked it myself. Fortunately nothing was stolen in the 24+ hours that it sat in the back of their lot unlocked. Overall I am not happy with my experience at Blades and will not recommend any one to buy a vehicle from this business. read more

I am amazed at how great of a team Blade has. 13 years ago they sold me a great 2001 cavalier that was a great car for me. It was really hard to give it up when It came time to replace it. After three long days of research on the internet, getting overwhelmed with all the other used cars out there I went to Blade. I should have started there first, my last car from them was so great. When I finally made it, all my questions were answered. Kevin took the time to help me find a car that was right for me and in a price range I could afford and live with. He stayed over an hour late to finish paperwork, and since I just came from work my old car was full of cardboard I was taking to be recycled. He even recycled the cardboard for me there so I didn't have to make another stop on my way home. Way above and beyond. The next day when I stopped back by to drop off a second key for the cavalier I had traded in, I was helped by Juan who informed me, Alex was able to get a lower interest rate for me. These guys are the best team I've worked with even better than the first time I bought a car from them. I love my new car it's perfect for me. Thanks guys your awesome. read more

I recently visited Blade Chevy to take care of a warranty issue with my 2022 GMC Sierra 1500, and I have to say that the experience was excellent. From the moment I reached out, the staff handled everything with professionalism and courtesy, turning what could have been a stressful situation into a pleasant experience. I want to give a special mention to Shawna for her exceptional customer service. Shawna's attentiveness, friendly approach, and deep understanding of the process ensured that my concerns were addressed promptly. She consistently kept me in the loop, providing updates and addressing my questions with a reassuring attitude. The way Blade Chevy handled the my repair showcased their efficiency and expertise. The team's clear dedication to customer satisfaction was truly remarkable and very much appreciated. I absolutely recommend Blade Chevy for their excellent service and commend Shawna for her outstanding customer care. If you have any service needs, this is the place to go. Thanks to Shawna and the team at Blade Chevy, my experience was seamless. I appreciate them turning what could have been a hassle into a positive experience. read more

I went in several times over the course of about 3 weeks looking for a new car. I had done a lot of looking at a lot of car lots. Overall i felt like i got the best service at blade compared to any other lot. Everytime time I came in I was greeted quickly, but given as much space as I wanted to look at my own pace. One of the best parts of my experience was that I never felt pressured to buy like I felt at most other lots. In the end the salesman Josh was able to find the car that met all the requirements I had and a few fun things as well. He was very patient as i changed my mind and test drove several different cars. When i finally made my decision they were very good about helping me fit my budget. They not only beat my pre approved interest rate, but also sold the car under blue book pricing! I ended up buying a 2015 Chevy Cruze and I am extremely happy. I could have bought this car or one very similar at another dealership, but it was the service and effort that Josh provided that will make me go to blade first thing when i am looking for another vehicle. Thank You for helping me Josh! read more

I'm not sure why this place hasn't gotten better reviews so here is at least one based on my experience. My wife and I wanted to get a Truck and had company coming the same day. The entire experience was flawless from the greeting to getting the keys and driving off. I would recommend this dealer to anyone looking for a Chevy. I found the sales and finance teams to be professional and courteous. My wife and I had looked at a particular black z71 Sliverado 1500 LT. After looking at a few other options we decided to take that for a test drive. The entire experience was flawless from the greeting to getting the keys and driving off. My Sales person was Jacob who did a great job answering our questions and was very patient as we looked at a few different vehicles. Doug was our Finance person and he did an excellent job of going over the paperwork with us. I would definitely recommend this dealership to anyone looking for a Chevy. The best part? I was home with the new truck prior to our company arriving! I would buy from this dealership again. Thanks BLADE Chevy, John Braun read more

What a wonderful place to take my 2015 Silverado and folks, let me tell you that I didn't even buy my truck there but "they all" have gone way beyond my expectations. My first experience was when I had to have a slight mechanical issue worked on, they gave me a loaner and sent me on my way. During that time my truck was in for servicing they also fixed a recall and checked my truck throughly. I felt very confident that the issue was resolved. My last 2 recent dealings were with Trevor in collision, what an efficient and thorough guy he is. Again, I was given a loaner and they promptly had my truck fixed and back to me in just a few days. I really want to say "Thank You" all at Blade, from the awesome ladies in the service dept. to a very patient Trevor in the collision. If I ever decide to trade in my truck---that would take an awful lot as I love my 2015 Silverado, I would certainly feel comfortable and in good hands at Blade Chevrolet Thank you guys. read more

I recently purchased my second vehicle from Blade Chevrolet and again I was treated with the utmost respect by everyone I came into contact with. I am a widow and my husband was the one that took care of our automobile decisions in the past. I feel like this dealership has taken me under their wings and sincerely want what is best for me. The service department has always been a pleasure to deal with and they have a wonderful waiting room with complimentary TV, Wi-Fi, and coffee or tea, and if I don't want to wait, they have a wonderful driver in Joe who is willing to take me anywhere I want and pick me up again when service is finished. Eric Lootens in the Finance department is a joy to work with and explained everything to my satisfaction. Juan greets me by name and the sales personnel are very helpful and friendly. I would recommend them to all my friends and family if they were looking to buy a new vehicle or have work done on an old one. read more

Dotan Bershon is the salesman that helped my wife and I and he was excellent. Dotan was very helpful and patient with us as we tried to figure out which new car would suit our needs. We were looking for a car that we would be able to tow behind our motorhome with 4 wheels down, but would also have all the features we wanted in a car for everyday transportation throughout the rest of the year, and we found all of that in the 2016 Chevy Sonic LT. Dotan spent hours with us, was very knowledgeable, and was not the pushy type of car salesman we expected, instead he was very easy going, like a friend, and made us feel very comfortable which is why we ultimately purchased the Sonic from Blade Chevrolet. Another thing we appreciated is that Blade Chevy offers a free, full drive train warranty as long as we own the vehicle, which no other dealer offered. We will definately to do business with them again in the future. read more

We recently traded a Dodge truck for a diesel Silverado 2011 through Blade Chevrolet in Mt. Vernon. Gene Garcia was our sales person and treated us very well. The process was as easy as it could get in that our negotiations took much less time than we have experienced in buying an automobile before. Gene knew his trucks and we feel we purchased the right one. We also ordered the spray-in bed liner and a topper for the bed of the truck along with the deal. Trevor in the Service Department treated us very well and was very personable. Our only negative comment throughout this process is that we are not totally happy with the 8-foot box hard folding cover. It is very heavy and is in 3 folds, so is difficult to handle. We have been told that it does not come in 4 folds, however, perhaps a lighter material would be an answer. All in all, we are happy with our experience with Blade Chevrolet. Patsy C. read more

I went to Blade Chevrolet the week following Christmas 2017 to buy a new Equinox to replace a car that had been totaled in an accident. I initially selected Blade because they had a better selection than closer dealers of differing options on a diesel 2018 Equinox. Before I committed to the two hour trip to get to Blade, I asked in advance for confirmation of price flexibility. I received an assurance from sales rep Quentin Cobb, and after arriving to negotiate the purchase Blade was good to its word. I had only a limited amount of time to complete the transaction, and Quentin was very helpful in working quickly through the purchase process. He was also very adroit at setting up the IT systems and accounts for the car. And added bonus was the lifetime powertrain warranty purchased by Blade, which is of real value as I tend to keep my autos a long time. read more

Blade Chevrolet came highly recommended to us by a friend and we were not disappointed. Erik Adams was great to work with as was the manager and all others from Blade who were involved with our purchase. We had high expectations for both our trade-in value and the purchase and Erik and others exceeded our expectations and were more than fair and reasonable. There was no pressure and we spent a significant amount of time at the dealership to ensure we got what we wanted. Blade Chevrolet staff had to spend a significant amount locating a 2015 vehicle that was exactly what we wanted because we were buying in late December and 2015's were not easy to find. They went out of state to get us the truck we wanted. We will definitely return to Blade Chevrolet for our service and would highly recommend them for your next vehicle purchase. read more

Well honestly its a mixed bag. I had purchased the extended warranty which saved my ass it seems. I had purchased a 2010 Chevy Silverado with less than 60k miles on it. When in V4 mode I started getting audible vibrations at lower MPH. I took it in in which it took almost a month to get back but they had replaced the engine on it with one that had 10k miles on it... but it still has a a bad vibration when it going into V4 mode around 30MPH. Its going back tomorrow for a test drive for them to further pursue it. but overall a pretty good experience. original sales person was very friendly and the rental car got rear-ended and they give me another one immediately after-hours in which I damaged and they were friendly/understanding about it. I'l have to see how this turns out. Might have to trade the truck out. read more

I recently purchased a 2017 Chevrolet Silverado at Blade. I have nothing but good things to report about my experience. I visited many dealerships while shopping for this purchase and found Blade, and specifically Quentin, to be very professional and fun to do business with. They were very accommodating when I walked in an hour before closing before a holiday weekend and we appreciated their willingness to stay late to accommodate us. After stepping out to take a phone call I had to grin when I saw Quentin laughing as my 5 year old son showed him his "parkour moves". All in all I can't say enough good things and I have already recommended them to others. If you are looking for a vehicle give them a shot, as there is nothing to lose. read more

What a relief to find a good dealership with a wonderful salesman! After being jerked around at several other dealerships it was a breathe of fresh air to work with Gene- he answered all of my questions, was very knowledgable, wasn't pushy at all, and just genuinely friendly and helpful. Purchasing the car was easy and relatively simple (I mean, it IS still buying a car) Even the financial guy we worked with was friendly (without being condescending) and straightforward. An absolute pleasure to have worked with the people there- next time I buy a car, I'm going straight back there again! (Also my car is an absolute beauty and working out wonderfully!) read more

After doing an Internet search Blade Chevrolet had the car we were looking for and it had both the lowest mileage and the lowest price. Our purchase was handled in the most professional manner, the car was prepped for us to take, and after just a little negotiation we struck an agreement on our trade-in. We drove 254 miles round trip to buy our car and consider that a minor inconvenience. We'll definitely consider making our next purchase from Blade, even though it is way too far to go for service. I see why they have been in business for more than a century. Our salesman Rey couldn't have been more pleasant, courteous, and interesting to talk with. read more

We have trusted Blade Chevrolet for years with the repairs to our Roadtrek RV. Kara and Tim are the most professional, most helpful, and excellent repair team we've experienced. Earlier this year, my husband was diagnosed with ALS, and the very next day our rear axle gave out. Kara and Tim did miracles in finding the impossible to find parts and then putting our van back to tip top shape. They were calm and reassuring under this high-pressure situation and ensured we were taken care of in superior fashion. We drive hours out of our way so this team can help us when we have mechanical issues. Great job Kara and Tim! read more