We live in Georgia and have grandchildren (that we really miss) in California whenever we visit…read morethem we stay in a hotel for six to eight weeks. My son who is one of those people that can do all kinds of math in his head told us one day "you know you could have paid cash for a trailer with the amount of money you spent on hotels for the last three years!" Of course it is now time to start looking at travel trailers. Surprising to me now there is a thing called a destination trailer. This is perfect for what we need of course I want the one with the fireplace, air fryer, washer & dryer, two bedrooms and two bathrooms. Easy to find in the south not so easy to find in California. My son found one at the Camping World in Arizona. Mr. Axel was our salesman he is extremely easy to work with and called us back with answers for the many questions we had. He even gave us his phone number so that we could make a group text to contact him whenever we wanted to. The next person we met there was Joe. Mr. Joe made it extremely easy for us to get our insurance on the new trailer. All he did was extremely helpful and I really appreciate the information he shared. The next person we met was Mario. Mr. Mario gave us an orientation on the trailer. He was thorough, informative, friendly, and professional. He reminded us of our super smart son. The last person we met was Brad. Mr. Brad was the man that brought the trailer to us. He called us the night before he left and told us he would be there by 5 PM the next day, at 9:00, on day of delivery he called us and said he had an updated delivery time of 4:00, around 2:30 in the afternoon he sent us a text that said he would be there at 3:30 at 3:33. He rolled up right to our property took that long, long trailer and placed it where we needed it to be with no complaint. He was on time he was personable. He was fun to talk to. I wanna thank the Avondale Arizona Camping World for how easy they made this major purchase.

Slowest service ever. Terrible we took our motorhome there and it sat over 10…read moreDays before they even looked at it. Blue compass is much better.

Terrible place beware this place is horrible at everything they do. You get the run around and…read morenever an answer. They're pretty good at the shuffle sales farming techniques to lure you in for the for the Kill, Buyer Beware, Seller Beware.... This RV has been sold for months but they leave it to lure you in and BOOM, they got your information...

Saw some campers online but weren't on -site when went down. Walked around the lot and didn't see…read morea soul. When we walked to our truck, someone came out. Salesman said told us that we'll have a hard time finding a camper in our price range. Wasn't too interested in selling us a travel trailer in $30k range.

I highly recommend requesting Josh to help you find your diamond. He answered his phone at 6 am,…read moreand got me a great deal on a Travado 59G! I'm from TX and called them as soon as business opened and didnt realize the time difference, but Josh was awesome! He even responded while on vacation. David stepped in while Josh was on vacation and had everything prepared for an easy transaction as I had a trade in to swap for my new van. All was done but the signing of paperwork. He even had a welcome sign printed with our family name sitting in front of our new RV waiting for our picture to be taken. They sent me my starter kit via mail when I ran off and left it. These men went above and beyond the call of duty, and I am forever grateful. Thank you both so much!! We love this dream come true!

I purchased my new Entegra from La Mesa in Sacramento. While driving between Tucson and Phoenix a…read morepassing truck side swiped me taking off the slide awnings. The sevice department in Phoenix ordered my parts and fixed me up along with some warranty issues in a timely manner noting my "have to go by" dates. I also purchased a winch and had it installed while my motorhome was in the shop.

We stayed here for 3 nights on our way through town. We figured it had everything we needed to stay…read morefor a short time. It was a great RV park! Everyone was friendly and kind, it was clean, and it looked like there were plenty of activities going on while we were there. They had a happy hour and band playing at the pool the first night we were there, it was pretty packed with people singing, dancing, drinking and eating, looked like fun! We would totally stay there again.

Bought our first RV from them. Have to say I was extremely pleased with the way we were treated the…read morewhole way through. My wife and I never felt pressured, and they even told us several times they don't want to sell us something we don't want. They have a really good multi-step process that allows you plenty of time to inspect, and they will fix ANY little nit pick thing you can come up with. Not only did they fix our list, but went above and beyond when they found a couple of other things that we missed. I WILL buy from them again someday. 5-star experience all the way.

Chris couldn't be any nicer. He really jumped in to help me evaluate a pre-buy RV on a very hot…read moreday. He gave me a list of things he wanted to evaluate in the 1.5 hrs. before we were runoff by the Blue Compass Mafia. We determined it was a non-lemon and I could safely buy the unit and start camping next week! Yahoo. Chris went above and beyond-doing far more than he was paid for and having fun all along. He looked at the roof, frame, pIumbing, propane leaks, seals, fridge, AC, instant hot water heater and awning. The big important stuff. THANK YOU Chris.

From the owner: Love RVs? So do we! Assure RV Inspection & Services is your trusted partner for pre-purchase RV…read moreinspections. We provide thorough, NRVIA-compliant reports so you can buy with confidence. Get in touch today!

Shop out my hitch on wrong. Never attached safety break. Fifth wheel adjustment part fell off. Shop…read morecharged me 2495.00 for prep of trailer and didn't even have enough propane for one night.

Me and my husband applied and they offer us a deal after asking a down payment and all paperwork…read moredone they send us home. To call us the day after saying that they wanted more money down. We choose not to buy the RV and is been more that 3 months and they still haven't return our money or answer the phone. Be careful people out there, today was us tomorrow it can be you

My rental experience could not have been worse. Day 1: the engine light came on and customer…read moreservice said ignore it. Day 2: flat tire due to faulty valve stem. It took four hours to get someone there and repair it. The engine overheated because the cap wasn't tightened. Day 3: Another flat tire (different tire) same valve stem issue. I called customer service for a repair and had to call back 90 minutes later because ....crickets. They then said there wasn't someone within 100 miles who could help. i was driving across the country with my family and didn't even know where exactly I was but Google helped me find someone within 10 minutes. I paid over $4,000 dollars for this nightmare of an experience so when I sent in my formal complaint, I also asked for half of my money back. They acknowledged it's was their fault, offered me $119.00 refund (a single day's rental) and a $75 gift card for my next rental.... i'm not sure which is more ridiculous... their incredibly insincere offer or the thought that I would ever rent from them again.

STAY AWAY! The RV…read morewas a POS rattle machine. Side mirrors were unusable due to them rattling non-stop with wind on the freeway. Once we got to our destination, we discovered wires dangling on the ground under the RV. We took it to another cruise america nearby who confirmed the RV previously had a tire blow out and they didn't repair it appropriately. The other location was dumbfounded we were rented this unit. Ruined our first night. So many things on the interior were basically duct-taped back together. The list goes on and on. Then there was the bike rack... I asked upon picking this up if they rented bike racks, the guy who checked the RV out to me said yes. He was a nicer guy but miscommunicated that they rent them. He told me it was a $25 one time fee. When we got out to the RV and I asked, he said, oh no, we don't rent them I thought you meant unlocking the tow hitch to attach one. I told him we don't need this feature then and lets take it off. He said we can adjust it when I return the unit. He seemed nice enough, so went with it. Fast forward to the return. A different person at this location 'helped' us. In reality, this guy had absolutely no care about our experience what so ever. He didn't care about any of the issues and was hostile in his defense. He charged us for greywater when we emptied the tank and NEVER used it after. My assumption is they do this every time to every customer to rip them off. Before I could get the words out that we did not use the greywater and emptied it just prior to return, he had a video playing on his phone he claimed was 'proof' it was not empty. I have no way of knowing he didn't just turn the sink on before recording, because he took the RV back on his own. The guy flat out lied. That brings up another point. Soon as I arrived to return the RV I gave him the keys and followed him outside where I though we were going to look over the vehicle. When we were walking outside, he said nothing to me at all. He said nothing about hanging inside or what the next steps were, etc. He just jumped in the RV with me standing next to the driver door, shut the door and took off. 15 mins later he came back and charged my card without discussing any charges first. Since he was saying nothing to me, I jumped in that we needed to discuss the bike rack charge that should be reversed and other issues we had. Mr. Ego Trip this time said they don't rent bike rack, never have and don't rent boats (huh?!). He said I was 20 seconds too late and nothing could be done. Oh, and it's not $25 one time, it's $25 a day. It became crystal clear this guy was on a major authority kick, even though I was calm and collected. He constantly talked over me to the point I realized I better just work through corporate to have my complaints heard. I haven't had such hostile service anywhere, for anything. The guy clearly hates his job. That evening I received a call that my bike rake charges would be reversed or credited back to my account. To date, nothing has appeared in my bank. Two weeks ago I contacted customer relations for Cruise America via their website with a detailed list of every single issue. I heard nothing back. I followed back up a couple of days ago and still not a single response.