Very bad customer service. The cashier at the drive thru window did not greet us nor say thank you.

I love the chicken biscuits here!!! So good, and you can get the best sweet tea by the jugful for cheap. Nice and clean and friendly place. read more

I've been a fan of the Bo for many many years. The Cajun pintos with a biscuit are my favorite. The chicken is more moist with more flavor than KFC and Popeyes. If you want a dessert then get the cinnamon biscut. The only thing wrong is there isn't enough of them around. read more

Pretty decent for a fried chicken chain. Stopped here for lunch one day while working, and the employees were exceptional. The chicken & biscuits were pretty good too. read more

Bo stands out from the other chains for certain. The chicken is awesome with super flavor and the biscuits are delicious.

This has got to be the flagship store, these folks had it together. Fast, courteous, and super tasty food. I love a good biscuit, and they've got'em. Can't go wrong here. If its on one of those fluffy little beautiful biscuits, its gonna be good! read more

the chicken is just fine. but i hope the franchise owner take notes of this. there isn't a verity of option for me to choose. i always get chicken supreme combo for lunch, and there isn't anything else. read more

This place sucks the only reason they get one star is because after waiting for my food for ten minutes they gave me a free coupon but after waiting for my food and took it home to eat I got food poisoning and have been throwing up for the past two days this place sucks read more

This morning I pulled up at the drive-thru at just past 6:40am to order some breakfast. I used the terminology that they always use "Cajun Filet Biscuit", and I have a slight Southern accent so "Cajun" does not sound like "bacon". Nevertheless, Jessica J. was taking my order, and she mistook "Cajun" for "bacon" initially. I corrected her, and then I went over my order again: cajun filet/cheese/egg biscuit, a single piece of sausage with no biscuit, and a large Mountain Dew. Ultimately she got the order wrong, because she was so intent on up-selling me a combo meal or an extra Bo-Berry Biscuit. Wow- I know you have to upsell, but LISTEN TO YOUR CUSTOMERS. I'm 47 and was a manager at McDonald's when I was 17 years old, and we taught everyone in the drive-thru to listen, repeat the order, and then confirm the price. Jessica J did none of those. She didn't even give me a receipt for my food. She needs more training, but that is really on the manager on duty and the owner. They have to make sure employees know how to handle situations and how they can make sure customers are happy. I'm certainly not happy when an employee can't get but one of three things right with my order. She's not listening, which is her main job in the drive-thru. I like Bojangles, but I won't be back to this one. There are other ones nearer my house. read more

TERRIBLE EXPERIENCE. The staff was so unprofessional. The person on the speaker in the drive thru read our order back to us wrong and we told her it was wrong. When we got to the window to pay it was STILL wrong. We repeated the order to him like 5 times and then paid and looked at the receipt to see that it was still wrong. We told the girl at the next window that it was still wrong and she got an attitude with us. She turned to someone behind her and said "they clearly don't know what they ordered." It was so rude and unprofessional. At that point I'm just like give us a refund we don't want the food anymore. The manager comes to give us a refund and we tell her that the girl was rude and she defends her. She's like well that's why we make sure the order is right before you pay. She made it seem like it was our fault that they repeatedly screwed up our order. Terrible customer service and management. Will never go back. read more

Fried chicken is a Sunday ritual around our house, every Sunday we have had friend chicken for years. Then my husband the chef, went out of town on business for an extended time. Every Sunday I posted on Facebook on "Week 3 without Gary's friend chicken," "Week 5 without friend chicken," and so on. Then while on a trip I stopped in Marietta to fix a tire and saw Bojangles. Yeah so what, there are lots of chicken places and none of them as good as Gary's. Then I noticed there was a line of cars wrapped around the building. I mean like 20 cars. It was not lunch time and the place was packed inside. So I asked a few people in line about the chicken. It was like a Sunday revival, beside and Disneyland and Yellow Stone Park I had never heard such raves reviews. So I waited in line, like twenty minutes and it was well worth the wait. The Chicken, the Biscuit, so good. We sat in our car and ate that luscious chicken with the crispy breaded. Was it as good as my husbands? All I can say is my husband takes pride in making chicken that his wife loves and so does Bojangles. read more

The cashier, Jason R., was super helpful! He made sure my sandwich was made just right. Great customer service!

When I first moved to the South, one of the first fast food places I noticed was Bojangles. May be it was the funny name that first caught my attention, but what had my eyes wide open in horror was an ad for their fried baloney biscuit. Are you foreals people? You actually eat that stuff? Combine that with the all you can eat KFC ads I saw, I kinda wanted to throw up. I swore to myself I would never have Bojangles. But you know what? Never say never....(I guess). The Mr and I had a hankering for some fried chicken so at the advice of a friend we decided to be adventurous and try it. It wasn't as bad as I expected. The fried chicken had nice crispy skin and it wasn't greasy. But it wasn't as tasty as Popeye's. The real winner for us was their mashed potatoes and their BISCUITS. Good golly, miss molly, they're delicious. They're a nice generous size and fluffy, yuuuummmy! Don't know if I'll be back any time soon for the chicken, but if its for a biscuit sandwich I might....fried baloney biscuit anybody?... read more

When we go to this location we always get chicken biscuits and boberry biscuits. Normally we go on Saturday. The last few times we have tried this location biscuits have been dry and the chicken seems like it is from the day before. Very rubbery. We will not be back. One time I can understand, but after two weeks in a row we are done. read more