Drive thru service is AI ordering. Never a line. Very fast service. Except they forgot our Bo jangles sauce the last time we went. Chicken is very tasty. We enjoyed it. read more

This place needs to get it together. Drive through is all AI, food was terrible, charged me for wrong meal. Will not return or recommend

I went on the drive through and was greeted via ai voice. It was hard to communicate with it so I went to the first window. Then second window. And they were able to take my order. (Combo meal). They told me it was going to take a few mins so after I paid, I told them I'll go park and come inside. There were people behind me and I didn't want to hold people up. After parking and going inside. I didn't have my cup to get a drink yet so I was waiting at the front just... kind of watching the staff. I think two of the three, including the one who was at the window and took my order, must of been on break because they literally did not do much but stare back at me and the food/drink they were eating/drinking. The manger was running back and forth. After he gave me my bag, it was just the biscuit sandwich. So I asked "where was the side? " . He passed me the side, then I asked" where do I get a cup for drinks?" The manager didn't realize I never had the cup because he thought the staff member at the window gave me my cup. In the bag, there was no napkin or spoon for the side. Or maybe I just didn't see them next to the soda machine because I was getting annoyed at this point and just wanted to leave. As for the food, barely any icing. The chicken was mid. The meat has a reddish tint to it like it's supposed to be a spicy chicken ? It was confusing to look at. The biscuit was slightly sweet and crusty along the edges (the best part of this whole thing). Mac and cheese was mid. The whole combo was overall mid. Admittedly, tables and chairs are clean. Lots of space. They have an outdoor area too. They have a small window in the kitchen area where you can watch them make the dough. Free parking out front. I would take out the ai in the drive through. I did not like it at all. If I have to wait for a bit, it would be good if they have a spot I can go to while they take care of the customers behind me and I'm not holding up the line for 5 minutes. read more

Bojangles - Chicken Wings Near Me - Richmond, Texas

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Ordered 3 piece chicken tenders combo with buy one combo get another free on Tuesday. The associate was cordial and efficient, the ambiance was a bit rushy but accordingly. read more

Bojangles - No - Chicken Wings Near Me - Richmond, Texas

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They add new hidden charges to your order they should say on the menu or when they come up on the total, not surprised at the window read more

Bojangles - Chicken Wings Near Me - Richmond, Texas

First time trying , but definitely won't be the last. Customer service was 100% , friendly , courteous and fast. Ordered a lot of things from the menu and the came out fast and hot. Food was amazing ! I think my favorites were the Chicken biscuit with honey mustard & the dirty rice were stand outs. Mac and cheese was just ok , peach cobbler just needed more juice. Overall 9/10 read more

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I've never been to this place and wanted to try their iced coffee since it was early in the morning. I was a bit shocked to see that the drive through uses an AI voice rather than a human to take the order. I honestly don't really like the implementation of AI in a drive thru. I ordered a caramel iced coffee. It was a bit bitter despite ordering caramel flavor. Maybe it's just me, but I did have to add syrup and caramel at home. It's still very affordable for the price around $4.50! read more

Bojangles - Caramel Iced Coffee - Chicken Wings Near Me - Richmond, Texas

I finally got to try Bojangles today, and I really enjoy the meal! I was able to try the breakfast options, and we got the Bo's chicken biscuit meal with fries and iced tea, the Egg & cheese biscuit meal with the Bo-tato rounds with soda, and 4 strips with jalepeno sauce and buffalo sauce. The Bo's chicken biscuit meal was really good. The chicken was tasty, and the biscuit is ok. It is not my favorite but I have no complaints about it. The fries are seasoned really well, and although I don't like the size/ shape of the fries, it tastes really goods, The Bo-tato rounds were also really good. The chicken strips were juicy and delicious, and the jalepeno ranch sauce and buffalo sauce were yummy! Some of the things I thought could be better were the egg & cheese biscuit and the iced tea. The egg tasted different and overall along with biscuit and cheese, it didn't stand out for me. I was disappointed with the iced tea. I had gotten half sweet tea and half unsweetened, but I didn't really taste the sweetness and tea. I think the biscuit can be more flakey and soft, but I find it to be more rough. The cashier and staff were really friendly and patient. We dined in, and staff walked around and asked a few times if we are doing ok. Restaurant was clean and good number of tables were available. Perhaps it was still early. I need to go back and try Bo's sauce next time and of course get the strips, sauces, rounds, and fries again! read more

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I had a really positive experience here! Understanding the reviews prior and that they've only been open for a week. I loved their chicken tenders! And Bo's sauce! One sauce was good enough for just the tenders. If you add fries, may want to get an extra one Docking one point because it was hard to find a clean table. They'll get better though! read more

Bojangles - Chicken Wings Near Me - Richmond, Texas

After the wait for this location, the excitement, the hype of some good southern eats....it was a total disappointment. Accustomed to what other locations provide, this one only had tenders and a few sides to select from, unlike other locations. I tried their famous biscuits and fries and was taken back by them, not in a good way. The customer service was decent and welcoming. The fries were EXTREMELY SALTY!!!! I literately had to wipe them off(could only eat a few before my head started hurting) and the biscuits were dry and cold. Hopefully this isn't the standard of what's to be expected from this new location read more

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All I have to say is my food was cooked to order and honestly the quality was better than what i've received in NC read more

Bojangles - Chicken Wings Near Me - Richmond, Texas

Maybe it's just new. Service was subpar line at drive thru was slow. Had to park and go inside. Not very organized there was a discussion as to who was actually going to run the register after standing there for a couple minutes. Not short staffed at all. Not what I was hoping for after having been to other locations in Alabama. We don't need another canes, or zaxby's slinging tenders. Was hoping for southern fried chicken with bones like the older locations around the south . This probably won't last long. read more

When I was younger Bojangles was pretty ubiquitous. The building with the yellow sign that said Bojangles fried chicken. They boasted having flavorful and hot fried chicken as well as big buttery and fluffy biscuits. Growing up, we didn't eat at fast food fried chicken restaurants. My parents were pretty healthy conscious and both are wonderful cooks so when it was time out of all our healthy (but totally delicious and scrumptious, my parents always made the healthier version of everything and it was delicious!) meals and enjoy a cheat meal, my Mum made the best fried chicken in the world and always made perfect potato wedges and delicious green peas. Therefore, there was no need to go out for fried chicken My Mum's fried chicken is still my favorite. Fast forward until now. I come home after working a 12 hour shift at the hospital and I wanted to take a shower and find something to eat before I went to sleep. I was watching YouTube and happened to press a short with a gentlman that was raving about how good Bojangles chicken biscuits were as well as their "boberrries" glazed biscuits. I was intrigued. Now, I do love a nice Chik Fil A chicken minis meal with oj but decided to order the Bojangles chicken biscuit combo with oj and hash browns. I also got the "boberry" glazed biscuit. Now, the chicken biscuit is huge! The chicken breast they put on it is huge, meaty, seasoned very well, and delicious. I cut that in half and put the other half in foil for the next day. Also, the hash brown rounds were flavorful and had shredded onion in them, yum, but they were big too so I put half of those with the rest of the chicken biscuit I saved for the next day. The hash brown rounds are delicious and fried to perfection! Not greasy at all! Yumzies. Now, to this day I haven't Googled exactly what a "boberry" is. The biscuit is huge and buttery. You can smell the butter more than the berry component, which I don't like. The biscuit was smothered in this white glaze that was thin but a lot of it. My sweet tooth immediately gets deactivated. I pinch off a little piece with the "boberry" in it and was immediately disappointed. It just tasted like a too sweet butter biscuit and the glaze was annoying. No thanks to the "boberry." Will I get a chicken biscuit from here again? Yes, I absolutely will but no time soon. Those calories are not that friendly, lol. Alright, im off to Google what a "boberry" truly is. read more

I was very hopeful about this place, but it was more or less a disappointment. First off, their menu is pretty limited with their entree options being either chicken tenders or a chicken sandwich. I had the chicken sandwich and while it tasted ok, it wasn't the best I've ever had. At their prices (not cheap) I might as well go to Chick-fil-A across the street for tenders or a sandwich that tastes more flavorful and healthier. Also, I'd expect a newer restaurant to be kept a little cleaner inside, as the fountain drink station was not that pleasant. All that being said, Bojangles has the potential to be great. The location is great and the customer service was on point, but the food itself is just lacking value. read more

Bojangles - Bo's Chicken Sandwich - Chicken Wings Near Me - Richmond, Texas

Forget what everyone else says. This location hits hard! I go to Bojangles every time on the east coast (Atlanta, Virginia, and NC) and this houston location stands up right next to the originals! If not above in some aspects. The quality of the chicken I would say is a little higher and the crispiness of the Bo Rounds are above as well. I had a #1 and it blew me out the park with its tastiness (especially since other reviews were negative to this location). The service here was top notch an and the ambiance is clean and chill. You don't feel rushed at all and you are made to feel taken care of! read more

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Place was clean, the smells of chicken was amazing. You gotta get out here and try it. Best customer service Ever! There was a manager named Rob came out and asked us how we were doing and asked if we enjoyed the food . Great place read more

Bojangles - Front door! - Chicken Wings Near Me - Richmond, Texas

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The chicken strips are really good and flavorful. Has a spicy kick to it so I was unable to share them with my kids. The sides on the other hand were not good. The fries were super salty and the biscuit was mediocre. read more

I was so excited and then quickly disappointed! This is NOT the Bojangles like in the Carolinas and Georgia, hence the two stars. When I ordered the 3 piece combo ($13.29), I thought it was fried chicken. It turns out they're only chicken tenders, like Raising Canes. This location also only has 3 sides besides fries. When the cashier said, "We get that a lot. We're franchised, not corporate," I realized the mistake. I suppose that's my fault for thinking they're like the east coast, but then why even allow them to use the name? Add the fact that ordering with a virtual assistant is a bit mind-boggling, I probably won't be back often. I will admit the tenders are tastier and more crispy compared to Raising Canes, so I added a star (was going to only give one initially), but they're tiny. I'm not sure this is really worth $13 and will probably be hungry in an hour or two. I really wanted fried chicken and mashed potatoes like the real Bojangles! Also, the logistics need to be ironed. Instead of having customers go to the second window (no indication on first window to pull forward) and then pull to the side along the curb where an employee has to walk outside to deliver food, use the first window and then give food at the second window like most drive-thru places. The fact that the same employee at the cash register also has to walk outside to deliver food to the vehicle in front makes for an inefficient process! read more

Bojangles - 3 piece chicken combo - Chicken Wings Near Me - Richmond, Texas

My husband and I randomly decided to try this place. We went on a fly. We didn't know they only sold chicken tenders, and not chicken wings. Well we tried the chicken sandwich BLT, which was pretty good when paired with the jalapeño ranch. Fries got cold quick despite eating it immediately when they handed the food over to us. Dirty rice was good, but a little salty. Bo berry biscuit was okay. Place is overall pretty clean since it just opened . However , the floor by the drink station was wet with no wet sign. Also noted a soaked wet towel on the floor. It was a decent experience overall read more

Bojangles - Bo Berry Biscuit, fries , Bo's Chicken Sandwich Combo (BLT), dirty rice - Chicken Wings Near Me - Richmond, Texas

A famous fried chicken shack from the southeast United States landed in this neighborhood. I was running around in the area and decided to pick up lunch from this chicken shack to eat at home. I went with the 3 pieces chicken strip combo meal with dirty rice, biscuit, soda, and Buffalo chicken dipping sauce. The chicken strips were meaty with a nice chili kick. It tasted nice with the dipping sauce. The biscuit was buttery and soft, very good. The dirty rice was forgettable, very bland. My cost was $11.49 which was competitive with other chicken shacks in the area. I prefer Popeye's because Popeye's has better sides and the chicken suited my taste buds more. Counter help was friendly and efficient. read more

Bojangles - 3pc Bo's Chicken Tenders Combo meal with buffalo sauce, soda, biscuit, and dirty rice. $9.49 before tax. - Chicken Wings Near Me - Richmond, Texas

Absolutely trash they don't even sell chicken at all just chicken strips ‍ how tf you have a Bo jangles and not sell chicken

I am a man that is well-versed in Bojangles-ology. So when I found out they opened one not too far from where I live, I knew I had to get over there! I was so excited to get some chicken. But there's a biiiiiig big problem with this specific Bojangles... They don't serve regular chicken! It's more of a Chick-fil-A, they have chicken tenders and sandwiches. The whole reason I was excited to go there was because of the actual chicken! Thighs! Legs! Wings! I took extra time reading the menu because I couldn't see any regular chicken and I swore that I was reading it wrong. Finally, the employee in fact confirmed that there is no chicken on the menu and they don't plan on serving it. Long story short, I got food because I was already there. The food was good, tenders had flavor. But I took a whole star off because they don't have regular chicken. If they bring that, I will consider adding that star. Definitely try it, but that disappointed me so much read more

Food was really good. They served the largest large fry I've ever seen lol. Staff was really friendly and the dining area and bathrooms were very well kept. read more

Bojangles - Chicken sandwich and fries - Chicken Wings Near Me - Richmond, Texas

Very quiet and relaxing environment. The food was amazing yet simple. Definitely would come back. read more

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The newest chicken joint in town is the southern staple Bojangles. Unlike many locations in the South that offer fried chicken dinners, this location only has tenders and sandwiches. They are also known for their biscuits and ice tea. The tenders were large and crispy delicious but had a lot of breading. I paired my 3 piece dinner with their home made ranch dressing. For a side I had their dirty rice. The rice was good but not great. My husband had cole slaw which was, again, good, but not great. The biscuits were big and dense. We had to ask for butter to lather them up. We also had their peach cobbler that satisfied our sweet tooth. My husband enjoyed his sweet tea but I was not a fan of the unsweetened offering. The staff were extremely friendly and helpful. As you enter everyone says "Welcome to Bojangles" including the cooks hollering from the back. This location was clean and inviting. We went early evening on a Friday and they were not at all busy. We will definitely visit again when we are in the area. Unfortunately it is a bit of a drive from our house so it won't be high on our list. But it is a worthy place among the many options for chicken tenders in town. read more

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Don't understand why this place isn't busier. I got the strips and they were really good, big portion and not dry. Gravy was really good. Service was great too. Definitely planning on going back! read more

I have a Florida friend that has been telling me that Bojangles has the best chicken in the country. Pretty stout words from Robert, so when they finally moved into this part of the world, I knew I had to try it. I heard crazy things about the grand opening - traffic, lines, etc, so I knew better than to go that week. However, I couldn't wait past the 2nd week, so off we went. Traffic was still bad, but fortunately we were able to find a decent parking spot. Getting into the business required waiting, but the line moved pretty quickly. Menus were prominently available, and we made good use of them to make ordering easier and quicker. I have been on a quest for the best chicken sandwich and decided quickly to go with that and added buffalo sauce to spice it up. Since they are known for their breakfast, we also wanted to try the Bo-Berry Biscuits. Food was ready incredibly fast considering how busy they were. Finding a seat was an adventure, but we found an open table outside. So how was it? Overall, it was good. The Bo-Berry Biscuits were outstanding! My chicken sandwich was good, and my wife liked the chicken strips. However, as much as I liked it, I would not place the sandwich in my top 3. Good, but not the best. Will I return? Definitely when in that area of San Antonio. read more

Fast, friendly service... i've been looking forward to trying the new Bojangles in San Antonio. We tried several in Virginia, so we were excited to get some of those great tasting, buttery breakfast biscuits. We order the Steak, egg, cheese biscuit and sausage, egg and cheese biscuit. Very fresh, hot, buttery and tasted great! Staff was great and very eager to assist. I noticed they only have chicken tenders at this location. Looking forward to going back for some spicy chicken tenders with dirty rice. read more

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This review is merely based on the friendly service and their BoBerry Biscuits. The place is tiny. Not enough room for a family to share a meal unless you eat outside. The service was exceptional. We chose not to eat there tho because we don't really do strips and was wanting some of their actual chicken. They ONLY have chicken strips and sandwiches. Now for the BoBerry Biscuits. $18 a dozen. Delicious. Quite the unusual, yet pleasant treat. Worth going just for that! read more

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Would love to judge based on the food, but can't. Service is terrible. I stood at the front counter for a few minutes with a manager just wandering around the restaurant not taking any orders, so I left. read more

We went to try this new restaurant and it did not disappoint!!!! The service was excellent !! The food was sooooooo good!!! If you haven't tried it you should go see for yourself!!!! And I forgot to mention the fresh hot biscuits made fresh daily!!! You can actually see them roiling out the fresh biscuits !!! We absolutely LOVE BOJANGLES THE TAYLORS read more

Eh.. I wasn't overly impressed. I ordered the chicken sandwich and was given an option to choose from Deluxe (lettuce and tomato) or BLT(bacon, lettuce and tomato), I ordered the deluxe because I didn't feel like bacon that day.. well to my surprise, it came with bacon. I do have to say though, the chicken was beautifully flavored. Dirty rice was a disappointment unfortunately. It tasted more of the "Uncle Bens, microwaveable" packages. I'll probably try them again and stick with the tenders and biscuits. read more

Bojangles - Fresh baking - Chicken Wings Near Me - Richmond, Texas

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The place just opened a week ago. How are there reviews from a year ago? Interesting... Anyways, $12 for a 3 piece tender combo is crazy. Where is the bone-in chicken? We already have Canes and Layne's tenders. We don't need more tenders, especially at that price. Biscuits were ok & staff was friendly. read more

I really liked my meal from Bojangles. Only thing, they got our order wrong the first time, he ordered the rice and got macaroni (it was delish btw) and second time they gave my husband the wrong sauce. I mean, it happens! The chicken, in our opinion, has better flavor than some of the other area chicken joints, and that makes us happy. Haven't had the opportunity to go inside, but the drive thru is pretty quick. We'll go back, but for sure check our order before driving away. read more

Food was cold and cashier was a little on the rude side drive through was slow at taking the order

I tried Bojangles when they first opened up here in Dallas. Waited in that LONG LINE and when I got home. My order was Wrong! I tried calling but understood that they were so busy a phone call would not be answered. I then tasted the tenders and tried to figure out the hype. Tastless and simply not good. I said then I wasn't going back. I recently was offered lunch from Bojangles and sadly the feelings are the same. Minus the order being incorrect. The food was terrible. I don't get the desire to eat it. There are too many other places to go. 1/10 and only because it was freshly cooked. At least it wasn't old. read more

I came here after work because I love the food and wanted something fast to eat, When I got to the window I could recognize who's voice it was because this isn't my first time experiencing this at this location , with this individual but I never decided to write a review on it until now. He said hello in a very sassy tone and already sounded irritated even tho I hadn't even said a word to him yet. I was very respectful to him and called him sir and was being very polite with him and told him I have a pickup order. He told me to come to the window and when I got there he asked if I had the chicken sandwich and only that, which I replied yes and he handed it to me and I told him thank you and to have a good night but he didn't reply and just slammed the window I checked my food to make sure everything was right and noticed that the sandwich was cold even though this was a scheduled order and I arrived on time. so I came back through the drive thru to let him know and he told me he couldn't hear me and to come to the window. Once I got there I asked him if they had already cleaned everything up like the fryers, etc. because the sandwich was cold and I could understand them making it early and that's why it was cold. so they could begin closing the restaurant and clock out on time but he didn't answer and just told me that he had just made the sandwich and got it fresh from the fryer so I told him to feel it himself which he did, but then he repeated the same thing even tho the sandwich was cold. He then got irritated and told his coworker to "drop another patty" but he let out a sigh and had a lot of attitude and sassiness when he said it and slammed the sliding window on me. His coworker then brought out the food and I thanked him because he was polite and apologized for the inconvenience, and I asked him for the gentleman's name who was being rude and he called him over so I could talk to him which I then asked for his name because he was being very rude and that it wasn't his first time being rude to me for no reason and I explained how I felt like he had some type of animosity. But he said he's never seen me before and then finally gave me his name but in a very rude way because when I first asked for it I didn't hear clearly and then he repeated it in a loud and sassy tone and spelled it out for me. Which I then told him goodnight and he slammed the window again. Like I said this isn't the first time I have had this problem with him, but I let it slide the first two times because I understand people have bad days but when it happens 3 times in a row it's a personal thing. His name is Jaquaylious or jaqualeus, other then that the food is great here and mostly everyone else has great service. read more

I came when they 1st opened. I like the chicken strips they are a little spicy, and the biscuits are awesome. You can see while they mix the dough. It's clean the prices are like everywhere else. I will be coming back. Thank you for reading. read more

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OMG, my first time trying this place since it came to Houston and it was the worst meal ever. Everything was hard and dehydrated, even the coleslaw. The kids did not like it at all. I'm not sure what the hype is about this place but it was definitely not worth it nor what they charge you. read more

First time here. Was excited to try a new chicken place for the first time. The staff was very friendly. The drive-through was very efficient and the pricing seem to be very fair. I ordered their basic chicken sandwich and asked for it to be a BLT. My meal came out very quickly. The sandwich was very hot very thick, very juicy and had a good flavor to it. However, they forgot my bacon. I was already down the road so I was not able to go back in as the traffic on the street they are on is not always favorable. Their fries are very good steak fries lots of seasoning, very crispy, and a good portion. I also got the peach cobbler, which unfortunately does not match the size or the look of what is advertised on the drive-through menu. It was, however, very delicious, flaky and packed full of flavor while the size was very disappointing. I would recommend eating it quickly as I do not believe it would be very good reheated. Overall good atmosphere good customer service good flavoring on their food however, I don't know if it matches up to other chicken sandwiches offered by other fast food establishments not sure that this would be a go to place for chicken. It's not bad I don't want to give a false impression I'm just not sure that it's upper echelon compared to others on the market. read more