Terrible phone service. Called 5 times no answer. Never had this problem , love the food. Food Is really good. But they could at least answer the phone you never know if someone is running on time and needs to order ahead. read more

Went for the first time ordered a 10 piece half and half strip. Meal was great. Went back 3 days later ordered a 20 piece same meal. They gave me bagged processed chicken nuggets , I called to request a refund due to this not being what I ordered or what they advertise. Was told that's the kind of strips they carry at that location. Hard to believe since I was just there days ago. Lazy cooking , grimy money hungry business didn't want to admit to cheating me on a door dash order. Refund was only provided if I brought the chicken back... on a door dash order. Let that sink in. read more

Bonchon Natomas - Definitely from a bag. - Korean Near Me - Sacramento, California

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We had ordered food for pickup for a work meeting. We ordered spicy chicken, garlic chicken, rice, pickled radish and cole slaw. Absolutely delicious! It was a crowd pleaser and much better than the usual work meeting fare of sandwiches and salads! I can't wait to try the food in the restaurant next time. read more

I live in Natomas and hardly venture this way but we were shopping in the area and wanted to try something new. Hubs was craving wings and they had some. They are Korean based and reminded me very much of Vons Chicken. They also serve a few other Korean dishes like Bulgogi. We ordered 20 wings in Yumyang sauce with an order of seasoned fries to go. It came to $35 and I was not planning on spending that much for lunch but it is on par with eating out these days. We got home and it was still hot in the bag. The wings were much bigger than anticipated and full of flavor! If I had known, we could have gotten away with a smaller order. The fries were one of the best I have had. They were crispy with a ton of seasoning! Suffice to say, I was pleasantly surprised. It will be my go to when craving wings again. read more

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BEST PLACE FOR WINGS I have been to 3 different Bonchon locations around Sacramento and this one is my favorite! (#2 Elk Grove #3 Arden). This location is the largest inside and has more of a sit down restaurant vibe with a nice size bar & bar seating. Also there is a playground right outside and I was able to sit by the window and watch my kids play while we waited for our food! (Note: The slide is currently broken and blocked off securely). Our server was friendly and the host who sat us checked on us a couple of times too. This is a wings spot so the food takes a little time to cook but the wait is never bad. This time when I went to eat it was lunchtime and I was pleased to find out that they had lunch specials! I got the boneless wings (1/2 spicy 1/2 garlic) with fries and it was a 5/5 for the combo! Even my kids loved the plain fries and devoured them. I also got my favorite starter the Bulgogi Fries 5/5 every time! The flavor is so good and unlike any flavored fries I have ever had. My 5 year old son also got a side of the plain white rice and he ate the whole thing. Previously at other locations I have also tried the Bone-In wings 5/5, Korean Tacos 3/5 (the fries are better), the Crispy Chicken Sliders 4/5, the Coleslaw 4/5 (side), and the Seasoned Fries 5/5. read more

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Great service, clean and yummy crispy flavorful chicken! Happy knew about this place!

The chicken strips were not what I was expecting. They looked like cheap Tyson brand strips you'd find at a grocery store... the kimchi was too sweet and also seemed like a cheap store-bought version. Understaffed. The poor server was sweating like crazy, running around everywhere. They accidentally gave us an extra order of fries, but we didn't order it so I brought it up to their attention and they took it away. Go to the Bonchon in Elk Grove. They've never let me down like this. read more

Bonchon Natomas - The "chicken strips" - Korean Near Me - Sacramento, California

It wasn't anything special. Overpriced food with average service. I doubt I would be back but if you like expensive Korean fast food, this is for you. read more

Came in for dinner with my family and we all enjoyed our visit. We got both the spicy chicken and the garlic soy flavored chicken. As a person who loves spicy food, I prefer the spicy flavored more. Tried their bibimbap, tteokbokki, and bulgogi too. Everything was good and a must try when you visit. The service was excellent and multiple servers came and asked what we needed during the whole duration of our stay. The only thing I didn't like was how small their plates were. (But, we could've asked more a bigger one. Maybe next time we will). read more

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I don't believe it's the customer's responsibility to count or return extra chicken if more is given than what was ordered. I enjoyed my food, but I ordered a small and was given and charged for a medium instead. Repeating the order back to the customer could help prevent mistakes like this. I'll still come back, but I didn't expect to spend $40 for lunch, and the issue wasn't handled fairly, I was simply charged for the mistake. I left the extra chicken because I was upset that this was not fixed. read more

DO NOT order the boneless wings or chicken strips at this location. They're disgusting frozen isle chicken balls/strips with spongy meat and the sauce slapped on it. They are not breaded and fried in the kitchen like the wings. This used to not be the case so this is very disappointing. read more

I'm a huge Bonchon fan and have eaten at many locations in different states, always with great experiences. Unfortunately, this location was a major disappointment because of the manager. When picking up a phone order, I casually mentioned that the coleslaw tasted different. I know this because I order dozens of coleslaws weekly. The manager immediately became defensive and spoke to me in a condescending way, as if I had no idea what I was talking about. Only after ringing up my order and seeing the large quantity did his attitude suddenly change and he said he'd "mention it to the kitchen." had a second interaction with the same manager and he was just as rude. When called out, he gave the classic non-apology: "I'm sorry you feel that way," instead of taking responsibility. The food itself is fine, but management like this can easily ruin a location. I expect better from a Bonchon. read more

Came in on Easter, food was amazing, service were friendly and fast like always :) The seoul sampler is great read more

(This review is for the food, and the food only!! The service was so bad and there was only one other table in the restaurant while multiple workers stood by the computer watching videos on their phones and having loud conversations completely ignoring the guests in the restaurant) So let's get to the food! I came in during lunch and ordered the 6 piece wings (1/2 Korean bbq & 1/2 spicy) with the upgraded seasoned fries and the Spicy Chicken Korean Tacos. As you can see in the photo, we didn't get only wings, our server decided to give us the mix of drums and wings. The flavors were both extremely delicious and it reminds me of Fire Wings, but with less breading which is nice! The only let down was the fries. I don't think it was worth an upgrade because they were very bland and I had to douse it in ranch to get some enjoyment out of eating them. I don't know where to begin with the Korean tacos.. they were absolutely amazing! Every bite was full of flavor and the perfect amount of spice. It did get a little messy because there's a lot of sauce on it (which was so yummy!) but it was worth it! If you're wanting to give this place a try, come in during lunch. They have a lot of good deals, just don't expect great service, you'll be left alone your entire meal until it's time to pay. The food is definitely worth a visit though! read more

Bonchon Natomas - Wings (not all wings like we wanted) and fries - Korean Near Me - Sacramento, California

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We've been coming here since it opened. Over the last two years the service and quality has gone downhill. The last two times we've ordered to go, we've had items missing. We arrived and waited. We arrived 10 minutes before the order was supposed to be ready. 20 minutes after the time to be ready, it was. We checked and all the boxes and the math added up. Drove the 15 minutes home and the $14 meal that includes a donut is missing the donut. It was the youngest kids turn to pick. And it was her meal. So I called and was transferred to the "manager" who apologized while telling me to get over it. It's just a donut. I can drive back or move on. But, it's busy so it isn't their fault and they aren't dealing with me tonight. Just a heads up, a little bit of customer service goes a long way. A sincere apology. An offer to replace it next time without telling me it was my fault for ordering it. The rest of the food was meh. I'd include the managers name, but he told me he was too busy to tell me and hung up. read more

My daughter ran over to get the new featured item when she saw they now offered pork belly. Got home and there was absolutely no pork belly. I called and they told me the bacon is pork belly and sorry there was a misunderstanding. No, there's not a misunderstanding. The advertisement is fraudulent. I told her the picture clearly shows two different kinds of meat, bacon AND cubes of pork belly. The actual description on their own website list two different meats. She still said only bacon, no actual pork belly. That's not fair to advertise falsely. Below is their actual ingredient listing: The new featured item of bacon kimchi: Bacon, pork belly, kimchi, and onions sautéed in Soy Garlic and Spicy sauce, served over steamed rice. Topped with a fried egg and scallions. read more

The app kept saying my order was on the way. I never got a phone call or text update. My order was placed outside the apartment and I was never notified! read more

Its probably the best chicken in Natomas for sure, its always fresh cooked if you get it to-go btw. There's nothing worse than getting home to rock hard cold chicken. All the sides taste good also and the price isn't too bad either. read more

What took us so long to try this place? The staff was really attentive, the place was clean and the vibe comforting. But what about the food you say? Delicious. Flavorful chicken wings and drumsticks that make my mouth water as I type. The bulgogi fries were on point, thanks to the solid bed of fries that sustains all those delicious toppings. If you are questioning whether or not to give them a try, the answer is yes. Try them out and have the same experience we had. read more

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Love Bonchon!!! Ordered to go and ate inside, the service was fast and the guy who runs the register is super sweet, the inside interior was modern it had a nice atmosphere they have a full bar and plenty of televisions to watch the games on, been here 4 times and still counting, their chicken is delicious!!! They have two options of chicken flavors soy garlic or spicy they are both delicious, if you're into heat the spicy chicken will satisfy your spicy needs they also have rice and fries regular and seasoned so good, i also tried their bulgogi fries omg so much flavor!!! They have so many dishes I haven't even tried all of them can't wait to go back the prices are fair and you will be happy you ate here give it a try you will not be disappointed. read more

Bonchon Natomas - Bulgogi fries - Korean Near Me - Sacramento, California

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Is it the best Korean Fried Chicken I've had? No, but it's solid, and that's to be expected with a chain like Bonchon. It made the tongue tingle with the spicier flavors, which I appreciated. One of my pet peeves is when they make the flavors more subtle to appeal to a wider range of flavor enthusiasts, but they genuinely have something for everyone when it comes to spice tolerance. The kimchi was just alright, as were the fries that were ordered as sides to accompany the wings. The people working were pleasant, and did their best to serve us in a timely manner. They topped off the fountain drinks quickly, which I appreciated, as I tend to drink a lot. Without asking, the staff magically appeared with more to quench my thirst. Can't ask for more than that. Granted, came in an hour that wasn't the busiest, but still greatly appreciated. If you're in the neighborhood and have a serious hankering for Korean Fried Chicken, this would be an ok spot to fulfill that craving. It won't be the best you've had, but will suffice until you have time to hit up a premium place for it. read more

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Loaded bulgogi fries tasted pretty good but should've been a bit more "loaded" with a tad bit more bulgogi meat, rather than sauces and cheese. Japchae was very plain-tasting, bland and not enough flavor. Spicy Korean bbq wings were pretty dang spicy but not enough sauce and texture of meat was a bit on the dry side. The radish cubes were delicious but it was a very small portion and they don't offer free refill on your side when most authentic Korean places offer unlimited banchan refills. Surprisingly, when we reheated it up at home the next day, the food was actually overall a little better tasting than when we had it in the restaurant. An extra star for the nice server who helped us make the right decision when we couldn't decide between 10 or 20 wings haha...thanks for looking out. We saved money and 10 was more than enough. read more

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We came in on a windy day, which caused the lights to go off. Which made there POS system turn off. There was table that needed to pay, this young worker kept saying they could write down their card number. I work at credit union, that's a lawsuit nowa days even if the customer authorized it. There's other forms of payment. Staff wasn't as great, besides the one on the register. She was very nice and patient with us so we appreciate that. As for food, still good as always. We had the new flavors and they were pretty good. Chicken is still crunchy. We normally get the family xl but that promo was over. So we ended up getting the k meal which came with two sides. read more

Bonchon is a good Korean fried chicken chain. This location in particular is very good. I've tried the wings, sliders, fries, onion rings, tacos and a few other items in the couple times I have went. The food doesn't disappoint. The staff there is friendly but can take some time to get your food out. But regardless it's all worth it in the end. If you like fried chicken, this spot is definitely one to try out. read more

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Yes it's a chain that spans from SoCal to NorCal and it's consistently good! They didn't shrink their wings like other chains through the pandemic and inflation, they're full-sized yumminess!! Wings are always a must for me as well as the bulgogi tacos! Bulgogi is my weakness! Sweet and savory, Mmmmm!! Their Bulgogi japchae is yummy too. #BulgogiAllAround Online ordering is easy and efficient. #FlyBy read more

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We were in the area and craving Korean fried chicken and found Bonchon on yelp. The fried chicken was crunchy and flavorful. We ordered pickled daikon on the side and it paIred well with the chicken. The daikon was delicious. We also ordered the bulgogi tacos and it was good too. The bimbap was great! We enjoyed everything! The ambiance was very chill and inviting. The staff were friendly and attentive. read more

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1. Good chicken. Or I should say, good chicken sauces and breading. When you get past that, to the actual chicken, it's very, very bland. They don't seem to season their wings BEFORE the breading and saucing. So, you get a crunchy, saucy experience, but once you get past that, it's nothing to write home about. 2. Good portions. The wings are big and meaty. The meaty part would be awesome if you got more seasoning INSIDE their wings. 3. Decent prices. Not cheap, but not outrageous either for what you get. 4. Service was fine. Been there a couple of time and there was no one at the counter, and for a sort of sit down restaurant, it's sort of slow. But if you pick up your food, you'll be fine. read more

Oh my goodness, what a great surprise. A perfect blend of Korean taste profiles with American grub. I ordered the wings with half Korean spicy and half soy garlic. Both were truly fantastic. Talk about great wings! I'm not sure if they're quick fried or air fried, but they're beautifully crispy Filled with perfect chicken flavor and just the right amount of seasoning in the sauce. Be sure, be totally sure to try the kimchi coleslaw. It is absolutely fabulous. The french fries were really delicious served with their own kinda chunky style ketchup? Not sure how to describe it, but it was wonderful. The service was first rate, they actually had Asahi beer on draft which was perfect with my meal and the prices are right too. What a great place. I'll be sure to come back. Nice decor too. Can you tell I really like this place? read more

Bonchon Natomas - I decided to sit at the bar because it was just me today - Korean Near Me - Sacramento, California

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Bonchon has a variety of locations around the area and while Korean fried chicken has always appealed to me, I've never ended up making it out to one of their spots. Yesterday, I hit their Natomas location (the one closest by) during my lunch break as I had an hour for lunch and I saw they had some great lunch specials. Parking was a bit of an issue, as none of the spots directly by Bonchon were available and for some reason no one in the parking lot seemed to know how to drive while I was coming in. Not Bonchon's issue at all, but a bit of a warning. This parking lot is a little chaotic around lunch time! I parked a few rows away and walked over, avoiding the busiest part of the parking lot. Upon entry, I noticed a few tables occupied, but an otherwise fairly empty restaurant. Not sure which of the places all the other cars were visiting! I was greeted immediately and was asked if my order was for there or to go by the employee behind the bar. I said for here and another employee immediately walked over with a menu and sat me down at the table. From there, I was attended to by a few employees who were quick and attentive while also giving me my space. The employee who led me over took my drink order and I went with a Diet Coke. They brought it back swiftly as I looked at the menu, and after looking through their lunch specials, I decided to go with the ten piece boneless wings with both of their sauces. I'm a sucker for boneless wings! I also decided to upgrade to seasoned fries. Within a few moments, the meal was out. Both sauces were good but I ended up enjoying the soy-based boneless wings a little more. The hot wings were good but maybe a little less flavorful and mostly just hot. Which isn't bad, but it's good to have some flavor with your heat. Fries were nice and crispy and were a good portion size, though the seasoning was also lacking a bit. I think it was garlic and parsley? Not bad but they needed a little extra something. But over all fine for the price! During my lunch, another employee came around with a carafe to fill up my soda. Really great service here! Within a few minutes of finishing, they offered to take my plates and brought me my check. I put my card in the check holder and they took it and were back again just as quickly. Really appreciated the fast service with multiple employees pitching in here. I'd definitely come back but I think the boneless wings weren't the way to go. As they specialize in fried chicken, I should have gone with a more classic, bone-in option and will definitely do that whenever I visit again. read more

Bonchon Natomas - 10 pc Boneless Mixed Lunch Special with Seasoned French Fries - Korean Near Me - Sacramento, California

I ordered french fries and rice. The rice is old with brown stuff in it and it's hard. I did not pay my money to receive food like this. read more

Bonchon Natomas - The rice is old and have brown stuff in the rice steam rice at that - Korean Near Me - Sacramento, California

Amazing! Their udon soup had great umami flavor. And their soy garlic wings are always the crispiest! I personally preferred the wings over the drumsticks. Also their seasoned fries were phenomenal! All in all, awesome restaurant read more

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My sister and her family picked up food from here. They liked the wings but she said the bulgogi was lacking in flavor. I tried the leftovers and agreed that it was lacking in flavor. I also was surprised by a little friend in the bulgogi. I'm sure this happens to a lot of other restaurants but damn :'( don't think I'll ever wanna get anything else other than their wings. read more

Bonchon Natomas - Korean Near Me - Sacramento, California

The food was tasty. The ambiance was nice. We ate inside and it took awhile for us to be greeted but the food came out quick. I like the location of this place close to other restaurants and stores. They did come around and fill our water often. We will be back and try something new. read more

Bonchon Natomas - Bibimbap - Korean Near Me - Sacramento, California

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If you are in the mood for good fried chicken I highly recommend giving Bonchon a try. Bonchon remains a favorite for Korean Bbq for my family and I. The service is very fast you may order in advance for pick up also. We ordered the fried chicken with split flavors: soy garlic and Korean bbq. An order of fries, an order of the bulgogi sliders which included a small side of coleslaw. Delicious everything taste very fresh and the chicken is perfection. On a scale of 1-10 we give it an 11. A bit pricey but very well worth it you will not be disappointed with the amazing flavors. In the past we've also tried bulgogi and japchae. Both also amazing. The flavors are right on the money. The times we've dined in the ambiance is pretty chill. Our servers are very friendly and we never feel rushed. If you're a fan of Korean Bbq I highly recommend. read more

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The chicken is amazing! My son brought home some chicken and rice and it was soooo good!!! The chicken was sweet and crunchy and amazing. I can't wait to have more. read more

I absolutely love this place which is new to me, but has been in business awhile now. They have the best fried chicken!!! I love how clean, juicy and flavorful it is. My favorite part is that crunch! They have four flavors of plain, soy garlic, Korean bbq, and spicy . My favorites are the plain and soy garlic. Other items are delicious, as well. But, I can't say enough positive things about their very good chicken. read more

First time here with coworkers. Very clean and ambiance is nice. Chicken Wings are really crispy and flavorful. Their drumsticks are pretty big too. I would come here again. Service is good as well. read more

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Makes you have the same flavor for all chicken in order and won't give you the other sauces on the side. Willing to pay for extra sauce and still no. read more

Shared parking lot. Moderately busy in the afternoon on a weekday. Plenty of seating and popular for couples and large groups. Clean interior. Most of the staff do not wear masks, but multiple hand sanitizer dispensers are posted by the entrances and near the restrooms. The service is great for the most part - the staff are friendly and check on you often. Someone came by to refill our waters twice. The food comes out relatively quickly. They quote a 30 minute wait for fried chicken on their menu, so that's something to keep in mind if you're short on time. I only realized it way after the fact, but we were charged full price for seasoned fries even though we came (and left) during happy hour, when it should have been discounted. The popcorn shrimp came out hot but had a slightly fishy aftertaste. The spicy mayo was okay, though not the best I've had. The seasoned French fries were good, crispy on the outside and soft on the inside. They came out hot and retained heat well. read more

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First time trying this place today. Was recommended to try by my fiancée as he has enjoyed the one and only thing he has got from there which was the chicken katsu plate (chicken & white rice.) Today we wanted to try a lot of different things. We tried the popcorn shrimp - not good at all, it had a metal taste to it, four us tried & all did not like. I got their chicken "strips" but in reality they are chicken tenders... huge difference! Look at picture. Not happy with the false advertisement. Tenders were good but was definitely expecting the crispy chicken strips. Also came with fries & I chose the plain fries which I regret, the fries were good but I have tried their seasoned fries definitely recommended seasoned friesalways! My son got the 12 piece boneless chicken nuggets plain, they were super flavorless and dry, you're better off getting their chicken "strips" (chicken tenders) those had at least more flavor. Maybe if we didn't get plain they would taste better? My fiancée decided to try the bone-in wings & drums, he got the bone-in wings plain which he strongly regrets because they are flavorless, just tasted like pure batter. With sauce gave it some flavor of course. The drums were nice & crispy but same thing he got them plain, which again he strongly regrets tasted like pure batter but the chicken inside was nice & soft but still pretty flavorless. Customer service - we placed order online, smooth & easy process. Once we arrived we checked in & waited for our name to be called. I saw a lot of bags kept being placed but no names were being called so figured I already checked in they will tell me once my order comes out, never happened, after waiting patiently for 20 minutes I checked in again & my bag was sitting there for a while, that really upset me. They definitely need to be on top of calling out names for every bag that keeps coming out, especially when 6-7 people on average are waiting for their orders. Definitely need to improve their pick up customer service. Ambiance - nice inside, and clean. Thought it would smell strong in there but it does not. Great music too. So overall, we were disappointed with their plain options as all were flavorless. Will say everything was nice & crispy, & nicely packaged. Employees were friendly. We definitely want to try their wings, & chicken again but this time we will be choosing an actual flavor & never plain again, definitely want to give these items another shot. read more

Bonchon Natomas - Their "chicken strip" which is really a chicken tender... false advertisement - Korean Near Me - Sacramento, California