I made my initial order on May 21st, totally dissatisfied with quality; return with full salad on May 22nd requesting refund. No yelling, no screaming, no hysteria; dissatisfied that my cold sandwich was made on sliced bread, not a baguette. Dissatisfied that my salad was devoid of flavor both in dressing and black of croutons shaving of cheese. Called to.follow up May 23rd, advised Emma (Manager) sent an email, refund full amount; you see it in 7 to 10. Called corporate 877-988-1849 May 28th at 336pm and spoke with a Kristen, whom states Devin (ActualManager) would be refunding 20.06. Today is the 29th, and I have had to I initiate all calls, and still nothing. I'm literally going to chalk it up to a donation; my LAST!! ENJOY! read more

I ordered from this boudin for uber eats ans they completely f***d us over. Forgot my wifes entire order, and didnt make a single bit of effort to accommodate the substitutions we ordered. All i asked was for a burger bun to switch to BOUDIN SOURDOUGH (ya know the thing theyre famous for) and they couldnt even do that right. Ive seen better service AT MCDONALDS read more

My all time favorite soup is the butternut squash. I come once per week for lunch, just for the warm, yummy soup in the fresh bread bowl. My only complaint is that often the tables are left with dirty dishes and it is difficult to find a clean table to sit down and eat(thus the 4. I have not tried any other items, but the butternut squash is a must have. A great go to for soup, salad or sandwich and better than most other chains. 11/14 update: great butternut squash soup and spring salad, generous portions...many clean tables available today, too. read more

Boudin - Butternut Squash Soup - Bakeries Near Me - San Jose, California

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I went in to purchase a loaf of bread. Sounds simple right. Well the incompetent young man behind the counter couldn't slide the bread properly nor could he put it in the bag because he had the bag opened on the wrong side & the bread couldn't slide in. He then took the slices from the ends off to try to fit in the bag. He handed me a mess with bread all loose in the bag and missing slices. It was the last loaf so I couldn't get another one. I told him to give me the six slices he took off & left on the slicer, & his response was "you want that too?" It's part of the loaf you destroyed so yes I want the full loaf of bread I paid for. I'm so disgusted! read more

For lunch I decided to get the half soup / half salad combo . I had the clam chowder bread bowl with a Cesar salad . I'm not sure what herb they put on the top of the chowder but it was disgusting. The clam chowder was mediocre and the herb gave me a bad taste in my mouth . Other than that I wouldn't come back again for lunch. read more

Boudin - Clam chowder soup w/ Cesar salad - Bakeries Near Me - San Jose, California

Just visit here. Ordered 3 items to go. Just gave one sandwitch order only. Had to tell 2 more item is missing. Don't feel good. Seems like the worker doesn't care . read more

I have been a long time costumer with this chain of restaurants. For most part their food is delicious and fresh. However, on my last visit I received a bread bowl that was bad. I made several attempts to contact costumer service and the store manager. However, no success. I received bad bread with the order I placed. Attempting to contact someone regarding this situation has truly been a chore. A disappointing chore. At this point it's not even about the bread and the cost it's about the lack of costumer service this company has . I'm so disappointed that a company this big has such poor costumer service approaches other than an email which most likely be disregarded. Beat to check your food before you leave... read more

Something is clearly happening at this location. We've eaten at this specific location countless times, but in the past three visits in 4 months, they get worse and worse. Today was officially my last visit. The salad had teeny-tiny dressing cups. The bacon was not well cooked at all it really felt raw. The sandwich chicken was so disgusting when I bit into it, I had to spit it out. I never-ever do this, but I actually asked for a refund. It was that bad. I couldn't help but wonder if the people in the front and in the back weren't laughing and laughing maybe the meal would be slightly better? The cook was REALLY busy laughing it up with the front staff. Which is fine, whatever I don't really care except when the food is awful. It's quite possibly not even their fault. Maybe their food is just not as good as was. Either way, we will absolutely not be back. Three terrible visits in a row did it for us. Management- You have a problem with this location, or you changed your quality of the food. Either way, you lost us. read more

Excellent chowder when we finally got the complete order. Wait staff forgot about second half of our order. Had to wait additional 7 minutes. Also had to send French fries as the were cold. Replacement order was luckwarm Not coming back read more

I love this place! Went with a friend today for lunch and it was delicious! The outside seating was perfect and pleasant in the shade. I had the Cobb salad and it was huge! I had to take half of it home! The salad was really good with romaine lettuce, tomato, cheese and lots of bacon. The lemon bars are so good! Just the right amount of tartness from the lemon. The staff was very friendly and helpful. Will be back here again! read more

I used to love this place, clean and fast. But I think they need help. I came here for a salad and soup combo on a Friday for a quick lunch, and it took them 50min to get my order ready (I ordered online even though I was gonna eat there). They need help to sort out their logistics... please... read more

Restaurant was nearly empty when we came in, but every table was a mess...dishes, food crumbs, napkins left everywhere. Tables outside weren't any better. Had we noticed this before we ordered, we would've left. We had to find the least dirty table and clean it ourselves. Food also took a really long time to be prepared. So disappointing for Boudin. read more

How far ahead of time do they make the grilled cheese sandwiches? My sandwich was hard, the cheese was dried onto the bread and was no where near warm. It tasted like it was a couple days old and left on the counter. I used to think Boudin was so good, but today it was awful read more

Boudin - Bakeries Near Me - San Jose, California

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This is a review from my 8-year-old daughter: The grilled cheese sandwich is great, especially with tomato soup! The bread is perfect in every way. The cheese is perfectly melted. the soup is steamy and perfect. I think my family agrees. Boudin also has great lemonade. It's one of my favorite restaurants. read more

The first time I ordered Pizza & Salad & Sour Dough bread loaf. The pizza smelled wonderful however a plastic clip for a Bread Bag was right on top in plain view. The Staff members are so busy and inconsiderate that they cannot provide a little quality control. It was i plain sight. I did not open the Pizza until we got home. Another poor quality restaurant in the BlossomHill Area. It seems all the food places around this area SUCK!! Everybody wants the minimum wage to be raised but I have to agree with the business owners. Pay them what they are worth. And then they want a Tip of 15 20 or 25% For sh**t service, give me a break. The help today can't even count change the computer has to do it for them. What the Hell are they learning in school or College ( PRETTY SAD)!! read more

The food here is quite good. In our experience, it beats out Panera, both in terms of value (portion) and quality. The atmosphere is also quite pleasant. The rewards ("loyalty") program is quite good. You get a free loaf of bread or baguette every month after a minimum purchase. You also accumulate points with a dollar value that can be redeemed with a purchase. We have consistently noticed, however, that the staff here is clearly unhappy. This affects the quality of service and the customer experience. We don't know why they're unhappy but maybe something could be done to improve the situation. If this were done, we would patronize Boudin more frequently. read more

The location is great, but it's always so hard to find parking especially on a weekend. I ordered one of their combos: Soup + Sandwich or Soup + Salad. I got the Clam Chowder Soup with Tuna Sandwich combo and Ice Tea for about $12. They have a lot of sandwiches, soup, and salads to choose from, but I recommend for you to get their Clam Chowder. The place (including the bathroom) is clean and organized, but some of the workers look so grumpy. But other than that, it's good and I'll come back. read more

Boudin - Clam Chowder and Tuna Sandwich - Bakeries Near Me - San Jose, California

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I can say that the turkey sandwich can best be described as 'delicious soft french bread with notes of turkey and cheese' Paltry amounts for a $10 sandwich. Let's fix this, Boudin team! read more

I came today to order a lunch for my company as we get a treat every time we achieved our goals on sales I arrived at this place to order 25 burgers for my event and the manager Elisa she told me her crew is not ready for and big order that I needed to let her know ahead of time very rude manager poor customer service and she also said , she didn't care if I was upset about it . She said she can call corporate I won't get in trouble it's hard getting staff . Wow just horrible customer service. I won't recommend this place to anyone I will definitely tell my family and friends about my horrible experience ... read more

Tables are not cleaned very often. We had to bus our own table and clean it. The one in Sunnyvale is much cleaner.

Let me preface by saying, I am not fond of sandwiches or cafes. I'm a Boba and Asian cuisine connoisseur! But when I say Boudin Cafe blew my freaking mind, it is the bomb diggity dot com. Everything was wonderful - from the food quality, quantity, prices, ambiance, and service. I hope Boudin is here to stay in our suburban valley!... I will also tell you why Boudin rocks a 100x over Le Boulanger. BACK STORY- On Saturday, my mother and I picked up my brother and we had an hour's worth of time to catch a quick lunch. We opted to try something in the Almaden Plaza and we all had diverse food tastes. I abhor House of Pho but my mom isn't adventurous enough to try Wingstop or Five Guys. We remembered that Blaze and Boudin recently opened this year and settled for Boudin. Sandwiches, salads, and soups seemed like a solid neutral lunch. 5/5 INTERIOR/AMBIANCE- For non-natives or young bloods, Blaze and Boudin took up the ol' spot of Fresh Choice (RIP). The two restaurants divided up the space and Boudin got the bigger cut. Entering Boudin brought back nostalgic memories, the layout has slightly changed but not by much. The drink station is still at the original spots and many of the seating arrangements remained the same. The interior is spacious, bright, and gorgeous, and a rustic classy SF vibe gives you a sense of wonderment and awe. Boudin is an alluring sight to behold. You enter and walk straight to the cashier/front area to place your order. Their menu is extensive including sandwiches, soups, salads, etc. including seasonal foods like the Philly and Ham 'n Brie. 4.5/5 FOODS- I opted for the half sandwich/half salad (chicken pesto and spring salad) and my brother ordered the half sandwich/half soup (tuna salad and clam chowder in bread bowl). Both meals were $8.29 each, fairly reasonable! The meal was hearty but I always wished there was more :) The Chicken Pesto sandwich (all natural chicken breast, tomatoes, arugula, pesto mayo, balsamic vinaigrette, sourdough baguette) was PERFECT. Let's say it again, PERFECT. The chicken was juicy, moist, and cut generously (it was existent in my sandwich unlike at Boulanger); arugula and greens complimented the fowl well; the pesto mayo was to-die-for and I ordered an extra side of it as well; and lastly the sourdough baguette was crispy and toasty (not burnt, thanks Le Boulanger). I was also thoroughly impressed by the Spring Salad. The greens were fresh and cranberry and walnuts were added too. Loved it! Of course their clam chowder in bread bowl is ON FLEEK-- creamy, smooth, hearty, and saporific mm soupy heaven. 5/5 CONCLUSION- The service was also splendiferous! There were many attentive employees running around and also gave us what we needed :) Prices are reasonable as well for the quantity/portions with an awesome loyalty rewards program. I love this cafe and will definitely be back! Thanks Boudin for a perfect experience. read more

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Came here for lunch and the place is super clean and well lit. Had the clam Chowder Bread Bowl with my gf and it was really good. Service was really good and people at the counter were friendly. They even have breads shaped like crab, turtles, and snow men. Definitely coming back, make sure to tip if you can. read more

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Their clam chowder in a San Francisco bread bowl is a must every time I find myself at Fisherman's Wharf! read more

Boudin - Bakeries Near Me - San Jose, California

I'm not sure why people complain about the prices; businesses have to make profit somehow. ~$7 for clam chowder in a bread bowl is relative to any lunch/ meal that you're about to eat out. It's a luxury cost not a necessity so don't complain about prices but reflect on your experience and taste of the food. Moving on, I've been here four times now and the staffs/services were consistently amazing. From the top down- managers to cleaning staffs, they were all friendly; coming by to see if we needed anything else. Their customer experience is on par with fine dining restaurants. I came in once without buying anything bc I received an email for free bread costing $3.99 or under, anything higher, I'd pay the different. Anyhow, the cashier swiped my loyalty card, and the bread offer didn't show up. I was bummer but she went ahead and gave me loaf of sourdough anyway since I went to the trouble of driving there. Way to brighten my day! Thank you! read more

In addition to clean and spacious interior seating, service is also pretty good as the waitstaff brings you your orders and cleans your plates. Bonus points for not even asking for tip when you give your order to the cashier. I find it funny that many places ask for tip when they don't bring you your order and/or bus your table like this place does. The clam chowder soup in a bread bowl was pretty decent. The sourdough bread is toasted very well as you can see the crisp golden brown markings at top section of the bread that is cut out to make the bowl. For a little over 7 bucks, I think bread bowl is pretty expensive as it's like 70% carbs and 30% soup. SOooo much carbs. The sourdough bread itself didn't come out warm so it didn't feel very fresh. The soup itself was also pretty standard for clam chowder. Nothing that stands out or special; I would have liked to see more clams and more bold flavors and stronger seasoning as you have the sourdough to balance out the flavors of the soup read more

Boudin - Bakeries Near Me - San Jose, California

Became a big fan. Came here for dinner and breakfast/brunch. Avocado toast. Purist and pesto. Very good and new to the menu. The great grilled sandwich - the best I've ever had. Trust me. OMG the cheese. The bread. Simple and enjoyed every single bite. Egg scramble. Standard but was great. Veggies we're fresh and flavor was just great. read more

Boudin - Good feel place. - Bakeries Near Me - San Jose, California

I ordered an ahi tuna salad and it was absent upon delivery. In top of that, they subst a tiny bowl of tomato soup and only refunded me $1.92 when the ahi salad costed over $18.00! I'm very upset because I was hungry and was going to eat the salad for dinner. When I called the store at 745 pm, no one picked up, and they close at 8 pm! read more

I ordered the scrambled egg breakfast sandwich with bacon and cheese; to go. I received it with in five minutes, just in time to make it to work. The service is prompt efficient and friendly. The food is great. read more

The Classic Burger was the worst hamburger I have ever had. There was no sauce, absolutely dry, and the well-done meat had been frozen, was so rubbery and dry that I only took two bites. The clam chowder was too thick, very few clams. I will not be back! read more

Wish they would wear hair nets. Isn't it a law??? Food is so so, rolls shaped like animals are too hard to eat, just use for decoration. Appreciate the management replying, but prefer not to have phone conversation. May e mail me at letomidoit@gmail.com for reply. read more

This review is not for the food its for the service and hours. The sign says they close at 9pm. My family and I drove across town and got to the restaurant at 8:40pm on a Saturday and the door was looked. We look at the sign and the employees are walking around inside. They noticed us cause one employee yelled we are closed and did some hand gestures. So I took out my phone and took a photo of the sign. As we were walking away with disappointment a lady opens the door and says sorry we need to lock up to clean the floors. Okay! My question is are you open or closed. She said open, so we walk inside and proceed to order. We asked for 6 different things and they were out of all of them. So we just left. read more

Boudin - Hours - Bakeries Near Me - San Jose, California

Ordered Mixed green salad, it was very good and tasty. Nice and big portion Also got vegetarian chili, it was tasty and seemed nutritious A small bowl of tomato soup, was pretty good as well Good service Good experience, will come ba k read more

Dropped in with my daughter for a quick lunch. We both had a bowl of clam chowder in bread bowl and half a chicken salad sandwich. I love Boudin clam chowder it is thick and creamy with lots of clams. Their sourdough bread bowl just takes this chowder over the top! One of the best clam chowders in the area. The atmosphere is light and warm. Not loud or feeling crowded. Our service was great and friendly. We would definitely come back! read more

Boudin - Bakeries Near Me - San Jose, California

Yesterday was bizarre! The good news is the food was great when we finally got it and as always the fresh brewed iced tea was good too. We tried the burgers for the first one and they were so good! They had 3 people working and the chef walked off the job. My husband heard her yelling there were too many orders. After almost an hour I inquired about my order. I let the guy know if it was much longer we'd have to leave. He said he'd find out. He didn't. After another 20 minutes he said he was going to give me a refund when they had time and I could go. I held my cool but I was livid. He said I asked for a refund which was NOT case. Apparently my order was being cooked by the chef that left and didn't get brought to us. They went on with other orders without cancelling ours out and delivering it to us. In fact he was annoyed about it. We were so hungry and the woman that stepped up agreed to make our order. She was working so hard to correct this and I give her credit. She also refunded part of our order back which was nice. The other thing was, and it's a repeated issue here is there was not one clean table in place and we got there at about 3ish. We looked all over for one and had to ask the guy to clean one. Yes, we'll be back for the food and bread but this location always seems to be disorganized. My message to the chef that left was what she did was so wrong in so many ways but worse was going out to patio and complaining to the patrons out there. She left customers and coworkers in a spot, they were cleaning up your mess. She should have just left! read more

Sadly going downhill... We've been visiting almost every other week, since the restaurant opened. The food is great, but the service is severely understaffed. It is noticeable how many less people they have working. During the lunch rush, there was 1 person at the cashier counter, and we waited 20min to order. Once ordered (as measured by the time on the receipt), we waited 25min for our food to arrive! We didn't get an acknowledgement or apology for the delay. As others have noted, there are plenty of empty seats, but most of the tables are piled high with dirty dishes and no one is clearing them. The people that are working are clearly hustling, but they just don't have enough people working. This isn't a one time occurrence, but something steadily getting worse over the past few months. We're going to be taking a break from visiting, in hopes they can get things sorted while we visit different places. read more

The food is good, but the service is super poor. The last few times I ordered, I had to ask them after 15 minutes to remember my order because for some reason they never bring it. Every time I order the same thing, and in all honesty they have never gotten it right. The only think I order is the butternut squash soup with no cranberries and extra butter with the roll. I come every Saturday and not once have they brought the correct order. They obviously have staffing issues, but I would caution anyone going there not to expect a quick, nor accurate, meal. read more

It shouldn't take 20 minutes to make and deliver a cold sandwich and salad, not at a fast-service place like Boudin. By the time I got my order, I had to bolt it and run, so I have no idea how it tasted. The cookie was delicious. I wish I hadn't had to eat it before the meal arrived. read more

I like the food here, but I find it a little bit expensive for what you get, and the service often misses the mark. Tonight I ordered the seasonal beef stew in a bread bowl. It came to about $12. When my food arrived the bowl was only filled about 2/3 and they refused to top up my bowl. $12 bucks for a few ounces of stew and recalcitrant service? No thanks read more

Boudin - Beef stew in an underfilled bread bowl. - Bakeries Near Me - San Jose, California

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Team at this location was super friendly and helpful. Helped us navigate the app (yay free loaf of bread) and the burger, chili bread bowl and other items were all great! Thank you for the great service (visited on 11/6) read more

Came in on a Wednesday evening. Ordered the turkey cranberry sandwhich with a clam chowder & also a salad. Business seemed kind of slow, not that many people coming in. Service was good, nothing to complain about. Food was good, the clam chowder seemed like it was missing something but other than that it wasn't too bad. read more

Boudin - Side of clam chowder - Bakeries Near Me - San Jose, California

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