Been here a few times. They do good work. Mike and Nick at the front desk were amazing. Gave me a…read moresweet calendar too. There's another employee (don't know his name) but he's always in the room off to the side looking at the computer. Big fella. I got attitude from him on 2 different occasions after asking questions about my vehicle. Normally I wouldn't write a review but it happened more than once. Everyone I've dealt with there has a great attitude. Minus that guy.

Was a great shop before being bought out, honest and didn't try and rip you off. Now they're…read morecharging me $223 to tell me something I already know and trying to charge an additional $400 for a 10 minute fix with a $40 part. Needless to say I will be doing the repair myself and going elsewhere from here on. Don't waste your time at this soulless shell of what used to be a great locally owned business.

I started going to Zak's with my used car back in 2017 on a recommendation from another woman. They…read morehave always been 100% aboveboard with me, even noting when a tire place tried to scam me. They let me know when something might be coming up for repair or replacement later in the year so I can budget (like clutch or brake pads), and they even helped me install my new license plate when the screws were rusted too tight for me to manage. NOTE: They are currently open SOME Fridays, but not all, so be sure to ask.

Zak's has been servicing my pickup truck for many years. I totally trust the crew at Zak's…read more They're nice guys, and they do excellent work. They're all very knowledgable. I try to avoid going to a dealer for mechanical work and am glad we have Zak's, an excellent independent garage. It's a great asset to our community.

They have serviced our two vehicles on three occasions. Friendly. Get to the point ballpark…read morequotes that are around what they charge. No curve balls. Clean waiting area. Efficient service. They call me at work to give updates on repairs & to get approval on anticipated costs before doing labor with no "by the way we found something unexpected" lines. I've been happy with the results, felt the prices were reasonable and will return when needed. Reliable loaner cars ($20/day) are a huge bonus. I can drop my vehicles off & get off quickly to work without additional paperwork. If you coordinate well & speak with them before arrival, then you can drop your vehicle off and literally be in & out within 5 minutes in a loaner car. Very nice.

Absolute worst experience with a repair shop. They lie,…read morethey overcharge, they fix the same issue multiple times, they cheat and steal. They replaced a battery that was 5days old and hadn't been driven more than 10 miles. Falsifying the battery reading. They replaced the front arm control twice in the same car less than a year apart- why you ask? Because they rip little old ladies off. That adventure was upwards of $5k. Had a check engine light go on and Norms couldn't figure it out- "some electrical code" they said and "we don't really do electrical stuff" so they cleared the code, charged $120 and sent me on my way. You'll be shocked to hear, the check engine light returned. Took it to the dealer, they figured it out of course. Any shop that says they don't do electrical stuff in this day and age is a red flag- most cars are essentially computers now. Save yourself the money and headache of getting absolutely ripped off by the criminals of Norms. Never again! ZERO STARS

Out from Utah when my power steering pump went out. Mark got me in, next day, to have his amazing…read moreTech Bill complete the job. Honestly I couldn't be happier with their professionalism and service. HIGE fan of Steve's Tire & Auto.

I started coming here a few years back and have been really happy. The techs are nice and explain…read moreeverything that needs to be done and why and the value/cost of the work being done is exceptionally reasonable.

Proceed with CAUTION Under new ownership…read more... This is no longer the family owned customer first Skips auto that your friends may have told you about. This business has now been purchased by Golden Valkey Tire. I brought my personal vehicle here right after the transition, before I realized what was different. I had a fine experience and got quoted slightly above competitors for some repairs. The experience was reasonable overall, although I did feel like everyone behind the front desk was really judging me for not wanting to proceed with some repair options that I were presented to me. I came back a few weeks later with company vehicles since my employer had used this place in the past, and the vibe had deteriorated so much more. This truly is a Golden Valley Tire owned operation and it's not good. Things went wrong from the scheduling of the appointment. The person on the other end of the line was completely fumbling through the system and muttering to himself. He couldn't figure out how to get things to save even. Of course he didn't tell me that though, so when I showed up there was no appointment. I gave them the simple instruction to give the vehicle an oil change so that it would be ready to pick up later. They emailed me a full inspection report which was thorough and detailed, but guess what? They didn't do the oil change. I guess they wanted some sort of approval, but it was a busy work day and if I tell them it's the only reason for my visit I expect it to get done and the vehicle to be ready when I come to pick it up. This place is a mess right now. I hope they can find a way to improve, I understand transitions can be hard, but...proceed with caution if you're considering being a customer here.

Extremely dangerous oversight. I brought my car here for brake service, and the mechanic forgot to…read moreinstall the cotter pin on the brake caliper. Because of this, the caliper pin backed out while driving, got severely bent, and ground heavily against my wheel and wheel skin. This could have caused a catastrophic brake failure or locked up my wheel at high speed. A mistake like this is a massive safety violation.

Lisa helped me out on short notice to repair my Camry. I am so impressed with their willingness get…read moreme back on the road. I would recommend that they would be your first contact for your auto needs. Thank You!

I have intermittently come to Hopkins T&A for various issues when I need a repair service nearby…read morethat won't charge an arm and a leg for basic maintenance issues. I am from south central MN and have a family mechanic and tow insurance for the distance there for larger issues, but for smaller issues I would like to not have to drive an hour and drop off my car and borrow one and the whole rigamarole. It's nice to have somewhere nearby. In my experience, I remember the service to be timely, not too costly, and well done. I get a solid, uncomplicated description of the issues otherwise existing in my vehicle as a person without car background, past what I've picked up as a regular commuter, some of what was described to me being more or less what I'd anticipated with a used $3k Toyota Corolla that I've had for a few years now. I appreciate being able to text Lisa regarding issues that come up and negotiate time to come by to get it looked at, so I can pass along accurate written information at my convenience, versus some other auto places in the area I've tried to go through that were phone call only. I plan to go in soon for what I suspect is a spark plug needing replacement. Thanks for being a worthy auto repair recommendation :)

My go-to shop when I'm in this neck of da woods. I'm a real paranoid maniac when it comes to…read morecars--I always think there's something wrong, and because of that I'm super easy to take advantage of. These guys have told me "nah, you don't need that" on more than one occasion. And when I DO need that, they've always found a reasonably cheap way to do it. Case in point: when my muffler started falling off, I thought for sure I'd need a new one. They were all like "nah bro" and just soldered some shit together. And it lasted until my car died three years later!

I hate to say it, but Steph's garage definitely does try to upsell. I left my car overnight one…read moreday to get a specific repair, and the the next day they called me while I was at work to tell me there were more issues with the car and wanted me to okay an additional job without me coming to the shop to see the issue myself. It's hard to tell if a car mechanic is trustworthy, and at Steph's you really get a dishonest vibe from at least some of the people who work there.

Youngstedts had the simple task of changing the oil on my BMW x5. The mechanic who was incompetent…read moreand not ASC certified didn't put the oil cage back in the filter housing!!!! Now the car is at BMW in Madison and they are saying the engine is possibly ruined!!!! Either was it have been permanently depreciated because of their negligence. Don't ever go there , I have documented the entire process. They refuse to compensate for damaging the vehicle and are blaming the car for the problem.... Save your money and car and NEVER go to their shop! I've worked on German cars for over 5 0 years and they are clueless!! Go at your own demise!!!

I was recommended Youngstedts due to their trustworthiness. I came in for a second opinion on a…read moretire patch after being told by Tires Plus on Wayzata Blvd that it was non-repairable. Mark had my tire repaired in under an hour. Grateful that those at Youngstedts did not try to take advantage of me as a client.