The food was excellent. The Korean steak dumplings were, as we say in Korea, "fantastic!" I particularly enjoyed the buffalo chicken dumplings, too. Service was friendly and quick. I'm definitely heading back to Brooklyn Dumpling Shop to get my dumpling fix and try some new flavors. read more

Wrong closing time listed on the internet. Arrived 45mins before listed closed time and the store was closed already. The worker confirmed the wrong time is listed and that others have fines the same thing. He stated the Manger has been told but nothing has changed. The hours are not even posted on the storefront. I wasted 25mins and gas coming for nothing. Dumplings are good. The soup is mid I came for the chicken bao buns. They are good and hard to find non pork buns. read more

Great food and the staff is helpful and polite. Coming back for sure. Must try the bao buns the shrimp ones were really good. Also has the sesame ginger slaw was dressed well and delicious. read more

I had an InKind credit that I wanted to use so I went here and while the food was really delicious and the concept is different we had to wait a really long time for the food on a weeknight. I would go back but on weekends only. I'm not from the area, I was running late and I had an early morning the next day read more

See all

We love this spot! The variety of dumplings is great! The wagyu dumplings are fantastic! The mango lychee lemonade is my favorite drink. Cant wait to eat our way through the menu!! read more

I'm torn about what rating to give. When they first opened up it was more bang for your buck. It seems like nowadays you get less for more money when it comes down to the dumplings. I think maybe nothing has really changed except for the presentation. You get 5 small dumpings in a box large enough to hold 15 dumplings. The lemonades and handcrafted drinks are a gem though, they taste great and use real ingredients and they're a fraction of the cost of a bubble tea from next door. The tables are all always sticky. I think they should have someone frequently clean the tables after each person or party of people finishes their meal. I haven't been to the loo there but I presume it's towards the back right of the space. One has the option to order at the kiosk or at the front desk. Immediately behind the front desk is the kitchen and staff. Ordering is easy unless you want to change things up, it's better to order at the front desk. There's no option for 0% sugar (for example) with the handcrafted drinks and mine was way too sweet with 25% sugar. The dumplings order allows you to select a sauce to go with them too. It's impossible to use the whole sauce cup for all 5 dumplings. I would recommend using even smaller cups to cut back on waste. They have these cool pods for keeping orders heated until you're ready to snag it. Be sure to keep your receipt handy as it will have the order number which you need ! The chairs/stools are very uncomfortable, but every time I've gone there have been 0-3 persons at a time and never at full capacity. At the right wall seating they have phone chargers built in which is really nice when one's phone needs a little extra juice. Happy eats! read more

Brooklyn Dumpling Shop - Chili sauce and ginger and bok choy dumplings with a green tea and ginger handcrafted drink. - Dim Sum Near Me - Garden City, New York

Noods and Dumps! This isn't Cleveland, it's New York and these dumplings and noodles were up there with some of the best I've had. BDS MMMMMM! (Please steal that and make shirts). Ordering was a breeze with their touch screen kiosk. I'm assuming there's an app with similar ordering too, but as an out-of-towner, I wasn't going through all that. I tried the sampler with 3 different types of dumplings (4 of each choice). I ordered a Wagyu, Chicken and Scallion and the Kung Pao. All were good but I enjoyed the chicken one the most. I had a side of Kung Pao sauce and Orange Ginger sauce for dipping and they paired well with all the dumplings and on the noods too. If you like tasteful noods, then this place is for you. The Side of Hibachi Noodles was so flavorful and better than any noodle dish I've had, and I've been to Panda Express! That $4 side was worth every Abe Lincoln penny! I need carbs like I need a hole in the head, but I'd gladly just eat a larger order of those. The staff was awesome too. They kept poking their heads out of the little window making sure I was ok with the ordering and if I had any questions, then checked to make sure I liked everything. I felt they genuinely cared and were appreciative of the compliments I gave them on the quality and taste of the food. I'd go back again if I'm in the area or saw another location somewhere else in the city (or country if they expand). It must be the water in NYC because bagels, pizza, pasta and now dumplings are just so much better! read more

See all

Great atmosphere. Food was delicious! Everyone was very attentive, service was great. read more

Brooklyn Dumpling Shop - Dim Sum Near Me - Garden City, New York

I love the food here and recommend it highly, but with the new ways of self-serve ordering (which I love so don't be mistaken) I am more than a little perturbed. Namely the fact that I used the (convenient FOR THE BUSINESS) kiosk system of ordering and paying and was surprised to be hit with a surcharge and then a 20 percent automatic gratuity on my order; which was slipped in solely on the confirmation screen. Really not cool people. I will be back, but might have left a less than good taste in my mouth. I tip, but let me decide to do it. read more

The service is very fast and the guy bringing it out seems nice. The portion sizes are also decent so you do feel like you're getting your money's worth. That's where the positives ended for me. The peanut noodles smelled better than they tasted. Not much peanut flavor at all even with peanuts on it. The dumplings are doughy and crispy at the same time which is an interesting choice. The burger was great. Get that. Also they WILL charge gratuity without prompting. read more

See all

Gotta be honest I've had better frozen dumplings.We ordered the teriyaki chicken and pork chive fried and steamed. I wasn't impressed. The Lo mien had a good taste. The fried teriyaki chicken had way too much soy sauce in it. read more

See all

Had the Firecracker Bowl and cucumber salad and it was delicious...I have been back once a week since I tried it the first time 3 weeks ago. Staff was so nice and friendly definitely recommend this place. read more

I ordered delivery from this place and ordered the following: Korean BBQ beef seared dumplings 5/5 - the most juiciest packed with so much flavor. Chicken teriyaki potstickers 4.5/5 - good flavorful Protein bowl : grilled chicken w sautéed vegetables in teriyaki sauce 4/5 - the chicken was chewy but edible Golden bites: chicken w peanut sauce 3.5/5 - the only reason I gave it a low score is because the sauce had cheese...? And I'm not a fan of cheese. Bleh. I can't comment on the ambiance bc I ordered delivery. But the delivery service was quick. Will be back to try other things from the menu. And def recommend the Korean BBQ beef dumplings. Yum! read more

The ambiance outside was first attracted me to stop here. Inside there are numerous tables to dine-in. I liked the touch of the neon signs and decorations. The food is Asian fushion with a New York twist to dumplings. The prices are decent. I ordered the chop-chop combo which includes a bowl and a drink. For the chop chop bowl you get a choice of starch either white rice, salad or chow mein noodles. Then you get the choice of protein which includes chicken, shrimp, plant-based, etc. lastly, you have the option of the sauces. I chose the famous peanut sauce. The bowl was delicious. I also ordered pork and cabbage potstickers for my husband. For a light and fluffy meal choice. He enjoyed them as well. The service was quick. Once you order your will see your order on the queue board and once your order is ready it is placed in a see-through lock box that unlocks when you scan your receipt. I thought that was really cool. read more

See all

So I really really wanted to like this place. I think the design is innovative, the colors and the idea is invigorating...but that's where it stops. The food is just not great. The lamb gyro dumplings was oily and tiny. The other order were chives and that had no aroma that you would expect from a chive dumpling. The skin is too thick and over fried to the point it was dry and hard. The fries were lukewarm which was shocking since the orders were supposed to be made to order. Soda machine wasn't working and just soda in the can at the moment. Not an automat where there is food ready for you to buy and open and leave. So you would order on the kiosk and then wait for your order number to show up and then you would scan your receipt or bar code off your text message and it will direct you to open which door. Sorry but the dumpling-quality has to improve. This won't work when you can go to HMart and spend 1/3 of the money and get a whole bag of dumplings. Lastly, no sauce for the dumplings offered as option on the kiosk and music was just so loud you couldn't even hear yourself think. I would not recommend this as place at this time read more

Brooklyn Dumpling Shop - Dim Sum Near Me - Garden City, New York

New restaurant with an interesting concept. It's basically fast food as there are very few tables you order your food from a kiosk and after it's cooked it comes out through a window. They're in a strip mall so there's plenty of parking. They have many different kinds of dumplings, some bowls, and several sides. The onion rings were excellent. We tried the breakfast, egg, cheese and bacon dumpling and we were not overly impressed. It's not bacon, it's bacon bits. My granddaughter ordered the mac & cheese dumplings and they were OK. We tried the cheesesteak, and it was very good. The apple cinnamon dessert dumplings were delicious. They have many more flavors to try but unfortunately we were here during their soft opening and they were out of many of their products. As they were in their soft opening, Anthony was at the kiosk helping people place orders and telling everyone what they no longer had. He was very nice and helpful. Worth a try. read more

Brooklyn Dumpling Shop - Windows where your food comes out - Dim Sum Near Me - Garden City, New York

Honestly everytime I come the food is fresh. I like the innovative way the place lets you get your food. Ive been here about three times and im obsessed with their protein options . The service is great too once you walk in you are greeted by a gentleman who is ready to help you immediately. The location is clean open space that you can just post up and chat with a friend. read more

See all

First time trying this place and Dani was very helpful. He helped me out choosing the right food for me and my wife and we left very satisfied!! read more

I have been wanting to come to Brooklyn dumpling shop since they opened a location in Brooklyn but never got the chance once I heard about the garden city location I knew I had no excuses and had to go since it is closer and I ended up there along with my daughter. There is a private parking lot which is cool the location is a fair size & everything is done on a kiosk. I placed my order & waited my daughter and I love the locker idea when you scan you receipt the locker with your food opens there is literally no person to person contact. As for dumplings we picked the Curry veggie dumplings which do not have a very strong curry taste. I am not a curry person but wanted to give this a try and we both enjoyed it very much. Mac & cheese dumpling which was ok but it did lack some flavor. I wanted us to be able to try the noodles and the rice so we got the vegan teriyaki chick'n in rice bowl which was good I did need more sauce but together it was definitely a good bowl. Crispy chicken noodle bowl which taste very much so like an Alfredo sauce my daughter did think it was good and would order again. We would love some more veggie / seafood options for the dumplings when we return. read more

This was certainly a new and different experience for me. Touch screen ordering always gets me a bit confused so I ordered and paid online before going in. I had seen a couple of videos about this chain of eateries so I had an idea about how the place worked. This is a small very neat establishment. There is a wall of food delivery lockers located straight ahead from the entry, and two large tables with seating in the center, plus there is seating along the wall. There is a display of merchandise for sale, a drink refrigerator, and a deep freezer of other items for sale. The afore mentioned touchscreen guides you as you make your selections. Dumplings with a variety of fillings, prepared and presented in a variety of ways can be purchased. There was someone working here but I did not see him when I went in to pick up my order. Retrieving my order was easy. Although I did erroneously go to the order kiosk at first, I realized my error and then correctly entered my name on the center screen located on the back wall by the retrieval lockers. Once entered, the screen gives the number lockers where the purchase can be found in nicely bagged packaging, together with a pair of chopsticks, napkins, and a spoon. I ordered two items: bacon cheeseburger dumplings and apple pie dessert dumplings with vanilla ice cream. Unfortunately, the apple pie dumplings were not available and someone, I'll assume the fellow working, called a few minutes after I placed my order, and suggested I substitute the brownie dumplings, which I did. The bacon cheeseburger dumplings were scrumptious. I devoured them in record time. (I did not use or need dipping sauce). The brownie dumplings, however, were a big disappointment, the filling was far too mushy and flavorless. The vanilla ice cream, on the other hand, was a good quality and very tasty. I look forward to returning to try some of the other dumplings, especially the pb&j one, which they did not have at this location during this visit. read more

See all

Solid 3. This is an automated shop. Pay via card only. Online ordering is not a thing yet for this particular location. When you 1st walk in its busy but super chaotic. The music is obnoxiously loud for a mid weekday lunch, it felt like i was in club. You're literally yelling just to hear the person next to you. So if you're looking for a relaxing lunch this is not it. Plus there's limited seating. The one worker upfront is a bit too overly pressing on showing how to pick your order that it's not an enjoyable experience. I felt rushed and didn't get a real look through of the offerings. My receipt didn't print and you need the receipt in order to retrieve your order from the automate. You will scan the receipt in order for your window to open, to retrieve your food. So i was left standing clueless as i didn't even have an order number to reference to. I told the girl and she took the blank receipt and told me she'd fix it. She didn't. Lucky after waiting and waiting i got a text and thankfully it sent me a barcode, because if i had to wait, I'd be there longer than i was already. They require tipping, even though, you make the order yourself, and retrieve it yourself, so if you're one of those people who believe tipping is reserved for actual service, it may upset you, like it did a few standing around me. You have to take into consideration the type of clients coming here from the surronding area. Alot of old school people. So i can understand the frustration. For a bowl of sweet n sour chicken and noodles combo, it cost me nearly $25 after forced tip. You're getting sit down restaurant prices for food court quality fast food. Not worth it the price. For those who are not cilantro fans, id pass on the bowls. I like cilantro but this was an over abundant use of it, that you couldn't taste anything but cilantro. And i bite into a raw piece of chicken too. This place has a large learning curve ahead. I'd wait a bit to go try it again to be fair and hopefully get a better, more organized experience with better quality food. read more

See all

All self serve - you order and pay on kiosk, wait for your number to be displayed - and use your receipt bar code to unlock the door for your food. There are some seats for dine in also. The Buffalo chicken dumplings were my favorite - the lo mein just ok read more

See all

Very easy accessible to get to the things you need Atmosphere is on point Service was very nice to me In the food yum yum read more

See all

I was so excited to try this place. The automat concept has always been a thing I saw in movies, but not in life. Ordering on the kiosk was super easy. The screen tells you when your order is ready, and then you scan your receipt to get your food from the window. There was a nice young man helping everyone navigate the process. The food was a fusion of different cuisines and pretty good. My friends got the bowls, and they enjoyed theirs. I would definitely go back. There are a few tables and seating along the wall. Lots of parking. read more

See all

We've been wanting to try this new place for a while. It was early on a Friday night so it wasn't busy yet. They have a staff member out front helping the new patrons. You order on the screen and food pops out of the wall. We ordered some specialty dumplings and sweet and sour chicken. The dumplings we got were Mac & cheese which was really good. Very flavorful and full of cheese!! The others were cheese steak and chicken parm. They both tasted good. The chicken parm was more like a pizza roll. More fun than delicious. It wasn't bad but I'd try the more traditional dumplings next time. The sweet and sour chicken was full of veggies and chicken with a sweet sauce that had a little kick. The downside was it had cilantro in it. I never would have thought it would have cilantro. My GF hates it. If she thinks it's cilantro it ruins it for her. She ate the chicken and I dug out some rice from the bottom. I happened to think it was freaking amazing!!! I love cilantro!!! It was even better the next day when I heated it up!!! It's definitely a a must try simply for the experience of it. I think they are training some new young cooks so I feel it's worth supporting. It was a fun experience and the food was good!!! I think over time it will get even better!!! read more

See all

Great food and Great service! Had the hibachi noodles full of flavor and super delicious. Edamame was delicious! Will def come back

I finally got to try Brooklyn Dumpling shop. My nephew got the chicken Parm & I got the Korean Bbq they both were good and tasty. The process is cute that's what they liked so I let them get the food. The service was good, it's mostly done thru kiosk and you scan your receipt or phone to get your meal from the lockers. read more

This is very different restaurant compared to everything in the area. It's automated so you go in, order on a screen, pay by debit/credit and wait for the food to come out of a drawer. This is an Introvert's dream come true! Personally, I think it's a little off putting to only be able to pay with a card. But in talking with the owner it sounds like there are options. Tried 4 different dumplings. And the crispy cheesesteak and the apple cinnamon dumplings are what gave this place 4 stars. If I'd only had those, two stars. The Mac and cheese ones and the bacon eggs and cheese are eh at best. But of course my 6 year old absolutely loves the Mac and cheese one so it makes sense to have it. Because they're basically still in their soft opening phrase, a lot of different ones were sold out. I would've absolutely love to try their soup dumplings, but did not get the opportunity to. There are the rings were very good didn't get to try the waffle fries cause again sold out. I guess I will have to come back sometime because there are a bunch of sound really good. He has a matzo ball dumpling coming out closer to the holidays that I really want to try! If you get any of dessert dumplings make sure you get the ice cream with it! The young man who is the greeter is absolutely fantastic. He's friendly and helpful and just comes across as a great young man. The business did good hiring him. read more

See all

I was so excited that the Brooklyn Dumpling Shop was open in Long Island since I've been dying to go there it when their first shop was in the city. The food was alright. The dumplings definitely need a sauce to make it taste better. I wish it wasn't a separate charge. I ordered the peanut sauce noodles with chicken, 3 mix dumplings - pizza, Mac n cheese and something else, waffle fries, vegetable dumplings, kale and edamame dumplings. I wish the lockers worked but hey, probably working out the kinks. The dessert dumplings are ok. It's little soup dumplings stuffed with either a brownie or apple. read more

See all

We door dashed these from our hotel, and the food arrived hot! What a great start. I loved that there are so many untraditional options. I had the reuben. The fry portion was HUGE. The dumplings were approaching becoming empandas . Greasy, but delicious. My boyfriend tried the crispy chicken bites and then pork potstickers. It was exactly what we needed after a long day of flying. We don't live in NY, but if we did this would certainly be a guilty pleasure that we'd return to at least again and again to try all of their offerings. read more

Brooklyn Dumpling Shop - Crispy Bites Traditional Dumplings - Dim Sum Near Me - Garden City, New York

I was very surprised by the ratings here. I have been to this location for lunch twice. The first time I had the dumpling combo, and today I had the pot stickers in soup with Asian Slaw. Both times the food was incredible, affordable and the service was great. I love the ease of ordering and how quickly the food is brought out to us. Today we had the seasonal pumpkin dumpling dessert with Ice cream and it was out of this world. read more

Came here today for a quick taste, we weren't very hungry but wanted to try it out since we heard good things and are always up for something new. It's self service when it comes to ordering, you just step up to the Kiosk, order your food and pay. No waitstaff or someone at the counter to help or give advice. Once you order the status of your order is displayed on the screen above the lockers. Yeah the lockers. Once your food is ready you scan your QR code from you phone and a locker opens up with your food. You can eat-in or takeout. We took out and ate on the go. Waffle fries were crispy and good. The fried shrimp was not very good. Didn't try the dumplings, definitely should have so we will be back for those. read more

Fast service,delicious food, kung pao burger had some heat too which I love. Korean bbq dumplings had flavor. Really enjoyed this quick bite

It seem like a very clean place, they have 2 tables with high bar stools. The guy that works there was very nice. Not a very big place. You place your order on their device and once you pay the receive comes out and its use to get your order from one of the boxes. The food was ok, nothing crazy at all. Its a bit over price I think for what you get. read more

See all

The food was horrible. I ordered. Chicken bowl with noodles. It was alot of no flavor food. I would not be going here again.

Had the Ruben fried dumplings. Amazing! Friendly owner (I assume) Cool, clean, futuristic interior where you can pick up your order without even speaking to anyone! New shop, wishing them best of luck! We will be back! read more

Brooklyn Dumpling Shop - Dim Sum Near Me - Garden City, New York

See all

Innovative and delicious. We tried the broth combo and the mix and match. Order at the kiosk's giant iPad. My grievance is that they don't take cash. The dumplings in the broth were yummy but the broth was meh. Both Asian inspired and Americanized dumplings. Desserts too although we didn't have any read more

First time and I was very impressed. The chicken and shrimp dumplings in broth was excellent! The music is very pleasing. Automat! The automat serving brought back memories of the Automats in Manhattan. And can't leave the staff out. They were so helpful showing you how everything worked. I will be back read more

Brooklyn Dumpling Shop - Dim Sum Near Me - Garden City, New York

See all

The worst service possible 39 min for an order of dumplings. It's ridiculous. And to top it all off when I asked for refund the employee said he could not do it, he had to text his boss. I'll just dispute the charge on card read more

The food was interesting. The Mac and cheese were easily the best and the bacon cheeseburger DIDNT TASTE LIKE A BACON CHEESBURGER. And the chicken parm was pretty mediocre it's was just chicken in red sauce. Lomain was one of my favorites with a tangy sauce deffenetly reccomend. The service was pretty good but the guy kept checking in on us it was weird so 1 star removed and then 2 others for food. Ambiance was amazing it was super modern and gave a really good vibe but also another star removed because there menu was all messsed up with no Burger and the lockers didn't work so it wasn't a good feeling that was kinda the reason why we came. So yeah don't recommend if you are looking for good Chinese food. read more