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    Brownsburg Imports Service

    5.0 (1 review)
    Closed Closed
    Updated 2 months ago

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    Services - Brownsburg Imports Service

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    17 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Routine automotive maintenance

    Transmission leak inspection

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    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

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    I tend to be a fan of the Valvoline Instant Oil Change chain. While I live in Lawrence, I've been…read morespending a lot of time on the west part of Central Indiana due to my father's being in hospice and his passing this week. On my way to his house to work on some pre-funeral things, I noticed the car was driving a bit weirdly. While it was a bit early for my oil change, my car is getting older and I've lately had to get my oil change earlier. Avon is right on the way. So, on the way home from a day of processing belongings and dealing with paperwork I opted to stop in for an oil change. I pulled in behind a car that was already in the bay. This is a two-bay center. To be honest, we were initially looking at a 4-star review. I wasn't initially greeted upon arrival and waited a few minutes. After the car in front was finished, I was motioned in. However, as my visit continued it began to improve quite a bit. I dealt with two employees - not sure of names - a young female (Trinity is on the receipt) and a male. Both were quite friendly and professional. I got the conventional oil change. I had a coupon. I also ended up getting the cabin air filter replaced and two tag lights. I didn't feel pressured. In fact, while a serpentine belt was recommended they didn't have a certified tech for that when I arrived. The visit took longer than usual. They were thorough and had difficulty putting the tag lights back as the bolts had rusted a bit. They also were attempting to reset my oil service light (receipt says this was complete; it wasn't. They couldn't actually figure it out as my 2012 Kia is rather unique. However, I was impressed with how much effort they put into it.). The level of service convinces me to up this to a 5-star review. Yes, there were minor issues. However, I feel these were overcome with quality service, fair pricing (including discounts), and a car that was running much better when I left than when I got there. Ultimately, I was pleased. While I do prefer to get a greeting when I arrive, once the service started everything was stellar and I'm sticking with a 5-star review.

    I've been going to Valvoline for a while and have always had good experiences, but my last visit…read moreleft me disappointed. I drive a Kia Carnival and have always brought my own oil filters since I know they don't stock them. They've been doing my oil changes for the past year without an issue. When I went in on Monday around 5 PM, there was no one in the bay, but the person in charge told me they couldn't do the oil change because it was "too hard" and might take 30 minutes. I've never had a problem before, so this was surprising. Honestly, it came across as a lazy mindset rather than a real issue. Unfortunately, I won't be returning.

    Big O Tires

    Big O Tires

    4.3
    (28 reviews)

    Big O was great! I had a very bad experience where three tires blew all at different times on my…read moretravel trailer during a trip to Tennessee. I was totally ripped off by a couple of companies that took advantage of my situation of being stuck along interstate 75. It took $1400 but I got 4 new tires and finally made it home after spending 8 hours stranded 3 feet off the interstate. However, after a couple days sitting at my storage place, I discovered that one of the new tires was leaking air. I called Big O and they quickly worked me in. When they checked my tires, they discovered that the previous people had installed 3 passenger car tires rather than trailer tires. Mike the owner of Big O showed me the difference in the strength of the sidewalls and said I was lucky that those passenger tires didn't blow out too! He sold me 3 new TRAILER tires at only $110 each. He and the other employee that I dealt with, Andrew, were very kind and compassionate. This was a big difference that the guy i had dealt with in Tennessee that lied to my wife and I, deceived us, and put us at more risk. Mike and his employees are Christians and their values and morals are high. You can trust them! They will do the right thing and they do truly value customer satisfaction. Feel confident in taking your vehicles to Big O in Brownsburg.

    Last night could have been a really stressful experience, but thanks to this team, it turned into a…read morehappy memory! On our drive home, we got a flat tire on the highway. I had my five-year-old with me, and unexpected situations like that can be especially overwhelming for him. After his first-ever tow truck ride, we left our van at Big o Tires to be repaired. When we came back this morning, not only was the tire fixed quickly and professionally, but the kindness we experienced really stood out. The boss went out of his way to give my son a hat, which absolutely made his day. What could have been a scary situation has turned into something he keeps replaying in a positive way! He's been reenacting the whole experience with his Hot Wheels. I'm really grateful for the efficiency, professionalism, and especially the compassion shown to my family. We'll be back!

    Brownsburg Imports Service - autorepair - Updated June 2026

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