We had the pleasure of being served by Kaitlyn and she is everything a server should be. Attentive, friendly, helpful, polite, and so much more. She prioritized us by informing us of two large parties that were getting ready to order. She knew if we wanted to get our food quickly we would need to order soon. She also told us about the app which gave us a free burger. The food was delicious but she made the experience very enjoyable. Thank you Kaitlyn. read more

Buffalo Wild Wings - American Near Me - Strongsville, Ohio

Stopped by for lunch on a week day, not too busy but only one person working tables. Tried the sampler wings were nice size and done perfect, quite tasty. Motz sticks were ok, eat them quick, when they got cold they got a funky texture. Fried pickles and onion rings were as expected. Beer prices are still too high although they do have a special on Wednesdays but I won't make it a hang out place. All in all typical BWs. read more

Buffalo Wild Wings - Sample platter. - American Near Me - Strongsville, Ohio

I frequent this place a lot, me and my daughter came here to eat before the Michael Jackson movie. We ordered burgers. I never had an issue until then. We ordered food came out and the burgers were horrible. My daughter didn't eat all of hers but they were so greasy you couldn't even taste it.... Gotta drain the grease off to the patties!!! read more

Overall, I like Buffalo Wild Wings. However, this visit was just ok. The food is good, but overpriced. The appearance of the restaurant was ok. Our waitress was nice, but really never took the time to check on us. I understand if they were busy, but they weren't. Took a long time to get the check and a couple of boxes, then had to wait again because the check was wrong. Unfortunately, my order was completely wrong and I had to wait for my order while everyone else ate. Menu said chips and salsa with my wrap and fries were given instead, pretty sure they just made the wrap and threw the fries from the incorrect order on the plate. Napkins and silverware were not given. We had to ask. Overall, the food is good and I would probably just visit another location in the future. read more

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Placed a large online order on a busy night, and after waiting there 15 minutes past the time it said to come pick up the order, when I got home I discovered they left out my order of fries. Submitted a complaint through their feedback channel on the website asking for reimbursement, and it says they are supposed to get back to you within 48 hours...2 weeks later and crickets read more

If you are Hispanic they wont serve you. We walked in hopping to dine in.... Nothing! Not busy at all, two waitresses just stared at us from far a hand full of times, we waited longer but nothing happened, how sad! Maybe in another life we can try this location again, who knows maybe not? We ended up just walking out, Burger King down the road took our order right away and it was very busy. Anyways thank you for the amazing experience Buffalo Wild Wings. read more

My family (husband, 3yo,9yo) and I stopped here on our way to our motel. I had to use the restroom so my family got seated, my drink was waiting when I got there. We sat for a good 12 minutes before our server came back for our order. We ordered a kids burger, kids boneless, order of traditional wings, patty melt with fries and a side of tater tots. It took 40 minutes to get our food. Our server had stopped mid-wait and said she was waiting on the patty melt, I told her she could bring the rest of the food if that's all that was waiting. She then said no, she was waiting for the kids burger. So all the fried food died in the window because they she was waiting on the grilled food. My fries were cold, tater tots cold, boneless cold. When she finally checked on us and asked how things were I told her the tater tots were cold, she then promptly brought out another order. The atmosphere was stale, it was a slow Friday night and as we were sitting there we witnessed a family of four walk out because they never got greeted or acknowledged by anyone else. Our server seemed irritated when I had asked for napkins because the drinks were sweating and then asked for coloring sheets for the two kids because they didn't offer them at the hostess stand when we were getting seated. Being a server for many years I could point out everything I noticed going wrong in this restaurant and lack of servers having any sort of decent serving experience. My husband still left a decent tip because servers only make $5 something an hour here in Ohio; so many depend solely on their tips. The server provided mediocre service and food was sub par. My patty melt was hot though. Note to server* don't let hot food die in the window because you're waiting on the grill- bring hot food out hot and apologize for the wait. I can guarantee your table will understand and be happy you didn't let the rest of the food get cold. read more

Crystal at the bar was an angel sent from above. She listened compassionately and patiently as I told her about my previous week (the worst week of my life in 53 years!) she gave me the advice that I needed to hear like a seasoned friend. She even sent me away with a meal for my dog! Oh, and my food was great also! Thank you Crystal......and BWW. I am blessed and grateful. read more

Make sure you count your wings before you leave. Picked up an order of 30 wings when I got home and open the container, there was only 20. Asked for a mix received all drums, I'll make sure to never go back!!!! Hey Sara Graham (the GM) it would be nice if you taught your staff how to count! read more

I placed a take out order. Picked my order up. Looked in the bag. Only to find my fries were old and my chicken were crispy hard all flats. It was late in the night so I called back the next day to speak with the manager on duty. Manager Sara graham told me because it was the night before there was nothing she can do. I let her know that I didn't eat it and still have the order in the refrigerator. She still told me there was nothing she can do. I was so disappointed. Customer service doesn't exist anymore. read more

Buffalo Wild Wings - American Near Me - Strongsville, Ohio

Got a take out order - when I came to pick it up a manager was the one getting it ready and packed up. My chicken tenders were old and my sauce was spilled all over. Cheese curds were burnt and hard. Fried pickles were soggy and did not get the celery or carrots. So if this is the way the manager executes a to go order then I will definitely not be back. read more

Came in during the playoff football games. Not super busy but super slow service. Had the nachos which left plenty to be desired. Got tired of waiting for them to come back for another entre and walked up to the bar to close out. read more

Pulled into the parking lot, no cars in the parking lot...uh oh! Ordered food at the bar wings and wedges. Wings showed up but no wedges. Bartender busy being busy hasn't checked on anyone at the bar in over 10 minutes. The empty parking lot speaks volumes...don't stop here. read more

Something has changed since my last visit here. Picked up takeout wings and chicken wrap with fries and everything was room temperature and dry when I got home. Chose a 5:50 pick up and was there 10 min early, drove a half mile home only to find our dinner was not at all appealing and mostly inedible. And on top of it all when checking out online they asked if I wanted to leave a tip in addition to the $.99 take out fee. Ha! Extremely disappointed and waist of time. read more

Ordered online to make it easy. Was not greeted as we walked in. Manager completely ignored us. Felt that something was wrong with our order but unfortunately did not double check. Ordered traditional and received boneless. Called to complain and was told to come back or tell them about it the next time I come in for a credit on the traditional wings. I'll pass. This place is a joke. Not my circus, not my monkeys but I do recognize some of the clowns. read more

One of the better bdubs but service and food makes it 3 stars. They host the fights so it's worth 4

This app sucks. I ordered 20 wings got 12 for 37.79$ cold nor fort bell ring. Grrr won't order again.

Went yesterday. Terrible service. Totally screwed our entire order up. Ask for the manager. She was extremely rude. We left and had to have dinner somewhere else. Will never ever fo back. read more

Great food, fast and friendly service! Take out or dining in we have always had a positive experience. read more

Ordered online, food was ready when they said it would be and the quality was good. Will be ordering from here again.

Service was great. The food was good and came out quick. Tuesday is Buy 1 Get 1 50% wings and Thursday is Buy 1 Get 1 Free boneless wings. I came here around 9pm and there were barely any customers which could be why service was quick. Either way I'd still recommend eating here or getting takeout. read more

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Ordered online, said it would take 14 minutes to be ready and ended up taking 50. All I ordered was chicken tenders and fries. Would check up to see how my food is doing and was constantly told "5 more minutes". Then when I did receive my food I was missing the fries I ordered. Terrible customer service. read more

Gross-I ordered three chop salads and ultimate nachos and I couldn't believe what came. Some cold chicken that tastes like it's canned chicken and the salad was definitely not as described in the menu. The ultimate nachos tastes like stale chips and the cheese sauce doesn't taste like queso or cheese. So disappointed. I can't even eat it. read more

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This was the worst experience of my life. I'm moving across the country in 3 days and wanted to have a nice last meal with my family. Not only did they mess up nearly every single order, they also forgot to give us half of our order. We had to go back to get the rest of our food, and they did not offer any sort of reimbursement. To top it all off, the quality of the food was TRASH. PS - my sis-in-law nearly chipped her tooth on a fry that felt like it was fried in 2018. PPS - don't you DARE expect celery with your wings. This joint hasn't seen a vegetable in years. read more

terrible terrible terrible. the manager at the strongsville buffalos wild wings is terrible. I will never go here again. she overcharged my friends and I and we asked for an explanation and she got very mad and stormed off. I cannot stress enough the importance of not going here, they do not deserve the business. read more

Would give zero stars if I could. Came and waited over an hour for two meals. When the good finally arrived it was ice cold and very unappealing. Couldn't find our waitress, never even got refills after asking multiple times. Manager didn't seem to care. read more

Horrendous service, messed up our entire order getting only 2 out of our 6 things correct and even then they screwed up sauces, types of chicken wing and number of wings. Extremely disappointed read more

Our server was Maggie and the service was terrible. Super slow and we were barely helped. Needed water refills but never received them. Food was room temperature. Multiple other tables around us never even got waters. It was barely busy at all so that couldn't even be an excuse. A bunch of drunk older men were at the bar yelling and got kicked out. I was here with my 2 friends from school and we felt really uncomfortable. If i could give zero stars I would. Never coming here again. read more

I order brisket tacos the beef is terribly burnt we were unable to eat that, im feel so disappointed because i have to throw it away

2 stars, one its a chain, two the service wasn't all that attentive to it's patrons. There was a lot of waiting and looking for the server. I was there with my family for a fundraiser for the Vet Tech Program at Tri-C and I'm not even sure if that was recognized at all. Food and drink was good as usual. But the service needs an upgrade..... read more

Buffalo Wild Wings - American Near Me - Strongsville, Ohio

Absolutely horrible service. We had several cocktails and ordered nachos while waiting for online order. Nachos had to be replaced THREE times. Cold queso. Skimpy food. Manager MIA. We were told the nachos would be removed from our check. They were not. Online order 15 minutes late. Do NOT waste your time or money here. Disappointing. Will not be back. My patronage is not valued here. read more

Customer service here SUCKS. Very slow and I MEAN slow. I normally don't even eat here anymore because over the years...the food got worse...and barely cooked. Also- learn more about 'what diversity is'.... I won't give my busines at this location further. PS: the girl with the short hair- piercings on her face-...I suggest she watch a customer service video if she plans on working here...HORRID ...customer service. Also- couldn't even answer questions being asked ....Suggestion: listen before TALKING. read more

45 minutes for a burger and 6 wings is flat out unacceptable. I was warned about this place but thought it's just a burger and wings. Finally my wings and burger came and of course my wings were cold, couldn't even say anything cuz that'd be another 30 minute ordeal. First & last time I'll ever be there ! read more

Nice place to watch sport events but the food was not good. The skin on the wings felt like I was eating the gristle in a steak. Checks where brought out to us without requesting them and music started blasting so we took that as our hint to leave. read more

Where do I start..... Great winds and great beers.. The atmosphere here is always fantastic.... Live sports are on, place is usually packed with people.... Honey bbq traditional wings are a must here, one of the best flavors they have, you can also purchase most of the sauces to take home and try it your self. Which I've done in the past. Great beers on tap, I like the different varieties they have.... They have Wings on promotion for $.69 on Tuesdays, can't beat that deal..... Eat up and enjoy. read more

Great service, average wings. My toilet might not enjoy it too much. However it is a frequent spot of mine. The toilet I'm talking about not the restaurant. read more

Buffalo Wild Wings - American Near Me - Strongsville, Ohio

Yes, here I am again and those of you who know me know I dine out 3-5 times a week. Now I asked myself, WHY choose this place? I don't eat wings. I don't do sports bars but after a long shopping day at Walmart it was right in front of Walmart so I pulled in to may be six cars in lot and it was one o'clock? So much to my shockingly surprised look I found a menu with chicken alternatives, sandwiches and burgers with good # of sides and of course tons and tons of TVs and tons and tons of beers. I was seated right away; server came over in about 5-6 minutes, I chose between two things and asked her opinion and she picked --what a pleasant surprise, the yummiest... I opted for the luncheon special that had three street tacos, a drink, and a side. The street tacos were the mini soft ones and that was plenty of delicious!!! The onion rings and whatever sauce they gave me to dip them in was to die for. you know how you order onion rings and you expect those extra crispy kind--YUGG. these were just the other side of done, just a regular crisp, easy to eat, sweet onions, and the bestest dipping sauce I've ever had. The waitress who is not going to remain nameless Alysen stood on a star to take care of this table for one and there were maybe 7 to 8 other tables and I don't recall seeing a second waitress --I could be wrong. The diet pop was regular and I can't drink sugared soda so she replaced it with unsweetened tea with a smile and apology!! Who does that these days?? Checked on me often to see how I was doing. Of course I had to gush because a person who doesn't eat wings doesn't go to a wild wing restaurant --she didn't rush me at all and asked if I wanted to hang out some like I could've stayed the next half hour or hour and gave me a full refill of iced tea. My bill for all of this was exactly $14 --best money I've spent in a few months, delicious food, attentive server and just a great place to relax and dine at your leisure and be well taken care of. The only drawback is that the 37 televisions that were hanging every 3 inches were way too loud but other than that give this one a definite drive in, not a drive-by. read more

Okay so the food is fine, I'm happy w it. It's a little too much sauce but some people may like that so I'm not gonna complain. But for the love of god PLEASE CHANGE THE MUSIC! The music they play ruins the whole experience. Every time we sit down I can't wait to get out because the music is depressing. It would be one thing if it just wasn't my preference, but it's another for all of it to be just so depressing. I hate coming to eat in because the music is truly and honestly that unbearable. Most businesses choose to play music that's inviting and creates an environment where people want to stay and spend money, but this certainly isn't it. Please just change the music. I'm begging. read more

Great place to go if you want to watch a game. Wings here are not my favorite, but they do have a great burger! Huge, and great tasting. If they want to up their game add some better craft beer selections. read more

I was invited back and they really went out of their way to make things right. It was a much more enjoyable experience. They really do care for their guests! Glad I gave them another chance. read more

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