Thanks to the family that runs Burger Factory for their yummy diner/burger stand food. Their burgers are amazing! Fries, breakfasts, and other items on their menu. The prices are affordable during these times. The young lady (I think the daughter) is super cool and always pleasant. If you're in the plaza or live nearby, this is a good spot for burgers. I usually stop in after I drop off at the dog groomers next door. read more

Burger Factory - French toast plate was $7.99. Epic and worth it! - Mexican Near Me - Los Angeles, California

Ordered a burger special comes w/fries & a drink. Hamburger is delicious. Can't go wrong w/a burger special. Service was fast as I took it to go. read more

Menudo disgusting asked if I can get my money back . She said no and offered it in food if that's gross and no taste I had to add for salt 5 small packets and still couldn't eat it! $19 for this bowl with a Pepsi. Don't mi d the price if it's good but very disgusting! . . Not ever going back. read more

Burger Factory - Menudo - Mexican Near Me - Los Angeles, California

The best burgers, burritos, sandwiches, and much more. The food is delicious; I highly recommend it for eating at any time. read more

Burger Factory - Best burger ever - Mexican Near Me - Los Angeles, California

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The bacon cheese burger I had was so hearty and delicious. Idk how to describe it but just tasted like it was home made with love lol. Super satisfying. Having a late night craving for them, wish they were open later. Def give them a try! read more

Staff is friendly and food is bomb! Give it a chance you won't regret it also family friendly, ambience is great. read more

Burger Factory - Menu - Mexican Near Me - Los Angeles, California

i will say this before I say anything else about this place. very good food and fast service depending on who's taking and cooking the orders. The young girl who works in the day time is always nice and the food is always right. Whether she works night or day shift. Now the older Hispanic lady blonde and orange tone hair , always smells of liquor and always has a bad attitude. Either the order isn't correct or she forgets your even there. And tries to compensate by throwing you tortilla chips. She will bluntly cut you off in the middle of your order to say that the price change everyday or Everytime you order. When I literally live on the same block and come often enough to know, she's playing a game and stealing money. I've seen her do it twice and proceed to take the money out to the car. have a drink and then come back in to work like nothing has happened. Instead of management actually holding her accountable he just loves her from night to day until you're no longer speaking about it. She threaten to call the cops and said she has cameras. insinuating I hit her, when the cook then confirmed I didn't hit her or even touch her just yelled at her through the window. It was I don't care I call the cops anyway. Like what ?! Coming from a place that take your EBT CARD NUMBER OVER THE PHONE ; for delivery and pick up. You'd think they'd try and have some decorum. it's always her never anybody else. Crazy part you can look at the menu and price and she stanch it and say oh those aren't the prices. so confused on how she's even still working there. Very rude distasteful lady. Bad for business and customers. I wouldn't give it any stars by to submit it I had to give it one star read more

Everything is amazing about the burger factory the foods amazing can't go wrong ordering anything off the menu. The staff and ambiance is peaceful. Get the tort-a supreme sandwich or burgers and fries. All good munchies. Thank you!! Check it out highly recommended. read more

Cashier doesn't listen to orders she hears what she wants. I ordered a egg ham and sausage sandwich. She just gave me an egg sandwich, but charge me for the sausage and ham when I called to speak with her. She said she didn't hear what I said but you yet charged me for those items read more

Happy to see Burger Factory re-open! Great family owned business with tasty burgers, tortas, burritos and even a yummy selection of breakfast offerings. Don't sleep on the chili cheese fries. Pricing is reasonable and affordable and the team is friendly and welcoming. read more

Breakfast burrito was bomb the salsa that they have that comes with it makes it super delicious. Affordable place too. There used to be claws a few months ago. I guess they decided to open up again Glad They opened up best breakfast burrito in town. read more

great burgers and great carna asada fries with great portions for a reasonable price.

We went in here on a whim and are so happy we did! They had the best burgers. Perfectly cooked with all of the trimmings. Great service too. read more

Burger Factory - Bacon cheese burger. - Mexican Near Me - Los Angeles, California

Look for the inviting wood panel door. BF is located east end of a very lengthy grey strip mall ,corner of SM BLVD & Van Ness. It's very basic working class spot to me, very comfortable & anti chic... I ordered avocado burger. It was almost $8.00 but big burger. good amount of Avo. I gave BF a 4 star, it could have more flavor (salt, garlic salt?).overall, a chill clean working poor spot. read more

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Yummy yummy food for a very good price, I ordered the pancake special and was very pleased. Delivery was free and my order was handled with care by the awesome delivery guy :). Overall very good experience! read more

We would come in super early to avoid any big crowds of people. However, we stopped coming here because the food was never consistent. Sometimes, it would be the most amazing, savory delicious breakfast platter my taste buds ever had to graze them, but then there were the other times where it was like, WHAT THE HECK HAPPENED BACK THERE? How in the world could you mess up an egg? Location: in a shopping mall next to Little Cesar's pizza and Sally's Beauty Supply Food: toss-up; depends on who is back there; if you hear some loud music and a cook singing his heart out, then chances are that your food will be good. Customer service: I noticed that the service is pretty top-notch if you are a "regular" customer. One of the ladies at the register is sweet and attentive. There is another one, usually on the weekends is polite, but that's about it. Parking: if you're there before other businesses open up, you will get a great parking spot. read more

Burger Factory - Front of restaurant - Mexican Near Me - Los Angeles, California

First time, and I did not plan it. The first impression is knowing it in the heart of Hollywood, "Just Ok." The parking lot is a bit difficult due to one-way access.l. So I parked on Van Ness and walked over. It was a late lunch, and I just made a fast discussion with a combo. Figured that if it was good, I could come back again. Burger was decent, nothing special. It was at least served hot. s also were mediocre at best. The cost was $11.50. I would say overall score 6.5. Ketchup tasted a little sour. I'm generally not too critical with these little dive places if priced according to size, which this was. I would come back and maybe try one of their Mexican plates. The Tortha looked decent. Next time read more

Burger Factory - Cheeseburger combo - Mexican Near Me - Los Angeles, California

Disappointed because I was craving this normally I enjoy the Turkey burger special but after today I want be returning my burger was just slopped together the patty was all falling apart I ordered cheese no cheese was on my burger half bag of fries super big pieces of lettuce literally just one tomato & 2 small pickles they didn't even put onions it was just made with no care when normally my food is made w/ better care to be paying almost $15 I'm very disappointed read more

Really enjoy their food and the speed with which they get it done. I suggest calling in so the wait is less. good parking and a little patio to eat if you want to sit down. I've had numerous breakfast items, burger specials, and chili cheese fries. All of the items are consistently good. Great place to get your comfort food fix. read more

The food is good. The service however is horrible. They need a better system for distributing their food. We arrived before these group of kids and they got their food before us. we went to ask and one worker gave us our food but turned around to get us our drink. Another worker came out and took the food from in front of us and gave it to the kids. The worker helping us brought the drink and asked us what had happened to our food. I told him that the other worker came and handed it to someone else. They started a new order for us. Once our food came out another customer asked for her food. a customer that had ordered after us. It turned out the kids had taken our food and the other customer's food. I left and had to come back because my order had also been made with everything I asked them not to put in. A number system may help them improve their customer service. read more

Solid spot. On a shopping center with lots of free parking. The woman that was working the register was super nice and the food came out fast and fresh which is the goal. I had my headphones on and the person at the counter brought it to my table. Oh, they have inside seating, like 8 tables. Also I appreciated that the fries were seasoned but NOT salty. Thanks! read more

Burger Factory - Burger and fries - Mexican Near Me - Los Angeles, California

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The service was ok, but the cheeseburger combo I got was disgusting. I'm not even sure if it was real beef. I felt sick after eating some of the burger. Something wasn't fresh on the burger. I won't go back. read more

I have been a customer of this place since before the pandemic. Their customer service and food were excellent indoors and their delivery service used to be courteous and convenient----Today that all changed when the older man delivering the food refused to bring the food to my apartment on the third floor, after management opening the door for him. He stood in the doorway, claiming there was no place to park. The walk down took five minutes for me to get dressed and take the elevator down. The conversation in the doorway took another five minutes. Ten minutes was wasted that could have been used to deliver my food---The fries were soggy, and the bag was saturated with grease, and the food was cold. I spent $34.37. I will spend my money somewhere else where they deliver without hassle and the food is hot and not saturated with grease. The Lord has opened my eyes. read more

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Love this place. I hope it stays open forever. Great burger and chili cheese fries every time!

I always order the Carne Asada fries with double meat. I get it delivered and it's always amazing!

Glad to see a local business support AMERICA!!! Food is excellent, customer service is excellent, and their values align with American values. Nice to see patriotism in this day of b/s "woke businesses" read more

Burger Factory - Very good service, excellent food! - Mexican Near Me - Los Angeles, California

Excellent service and food. The kind lady at the front assisted me and brought the food to us. She gave me a menu to take home. I noticed on the menu they offer free delivery if you're local. I will come back. Thank you! read more

I first doordashed an order today, I love lowkey spots. This was right next the little ceasars! It's definitely a hidden gem. I recommend eating there, everything is fresh!! Made to order so yummy and cheap 14$ meal that is filling! read more

Burger Factory - Bacon cheeseburger fries and drink 13.50! - Mexican Near Me - Los Angeles, California

This place is a little gem. The perfect local spot to grab good food. Recommend anything with carne asada. The burrito and wet burrito are good. Carne asada fries are amazing. read more

The staff was nice, but the burgers weren't impressive. I found a decomposed dead cockroach in the bottom of my soda. I will not be going back. read more

Found this after a search for a quick burger after a long hike. It hit the spot, large portion and the meat was cooked perfectly. Good quality ingredients. I had the chili burger with grilled onions and a side of fries. Can't wait to try the rest of the menu. read more

Burger Factory - Chili burger and fries - Mexican Near Me - Los Angeles, California

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I ordered a chorizo breakfast burrito and a al pastor taco. Both were just average. The chorizo was not spiced very well - it was just bland. The taco was better, the al pastor was good, but nothing spectacular. What did stand out was their homemade salsa. The salsa was really flavorful and had lots of flavor, although not spicy hot at all. Adding the salsa to the burrito made the burrito tolerable and gave some life to the burrito because on it's own, it was dead. read more

Burger Factory - Al Pastor Taco - Mexican Near Me - Los Angeles, California

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Burger Factory has great food with an excellent variety of Burgers, Sandwiches, Breakfasts, Mexican Dishes, Fried Chicken, Fish & Chips, Shrimp & Chips, even Teriyaki Bowls, Fountain Drinks, Coffee, Mochaccinos & more. They also have great service, Take-Out & Delivery right now. Not to mention, they are a great group of people - very nice! Of course, they practice safe distancing, masks... Very thoughtful always, but especially during this awful CoVid 19 time. I have & will continue to recommend them to anybody! Sincerely, Leslie - Brier Oak I give them 5 Stars! read more

This place is pretty good for it's Price. they have a wide variety of food to pick from. Service was nice and Friendly. the only bad thing i don't like is the fact that they are moving to a new location on Santa Monica Blvd in about 2 weeks -_- so i got 2 weeks to try out some of the other food they serve before they move. ^_^ read more

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Today I had one of thee best chicken quesadillas that I have had in a LONG time... it almost tasted like a hoagie. I was surprised to see lettuce and salsa inside the quesadilla, but their presence was WONDERFUL (even if the second half was a little soggy from salsa juice). My family and I frequent this place... the staff are always nice and welcoming. You cannot go wrong with with anything with pastrami on it from the breakfast burrito to pastrami fries to their pastrami cheeseburgers. New location has more parking options, and food is still good. Can't say I have ever been disappointed. But my dude does not recommend the chili because he said it tastes mostly like ketchup (had it on the pastrami chili cheese fries). Prices are pretty good too and food prep does not take forever. Would definitely recommend. read more

Been ordering their food since I was a kid the burgers are always on point I think people should try their chili cheese fries thats my most favorite thing they serve I do kinda miss when they were at the hollywood location because of how close it was but honestly it ain't a big deal their food quality hasn't changed and its been over 15 years of me eating their food read more

I couldn't believe my eyes. A burger joint that delivers outside of Grubhub, Postmates, etc. This is the way delivery is meant to be! Straight from the restaurant, no BS delivery fees. As long as they're open, I'm buying. read more

I had gone to many various burger joints around my neighborhood before, But this place is by far the best. I got a bacon cheeseburger w/ grilled onions. it was so good and tasty. Definetely my new favorite go to spot. read more

Me and my coworker ordered the french toast and other breakfast items. The food here was amazing, the staff were extremely friendly and helpful. I can't say enough good things about this place. read more

I walked past this place on my way home from a yoga class. I had the bacon cheeseburger for $5.50 and it was great for that price. Totally did the trick, ingredients were clean and delicious. You could tell they don't cut corners like other diners do. read more