It is really upsetting to pay $15 for a hamburger and it is prepared incorrectly. I asked for a toasted bun and they did not do it. I returned it to have them toast the bun as I carefully requested. It comes back the bun is still not toasted, but falling apart and the hamburger was way overcooked. I had to eat and leave to make an appointment. It was the worst hamburger I ever had.. Shame on them. Not the first time either. read more

I got a burger and milkshake there the other day. They forgot the fries. The burger looked and tasted like wet cardboard. I went there when it first opened and the burger was great. Young employees who need training. read more

I love the blue cheese burger they have, it's so good! I also love their onion rings. The only reason I didn't give them a 5 is because they're high price's. read more

I went here to try their new plant based burger with Sweet Earth Foods - the "Flora Lounge Burger" with Plant-Based Protein to see what the hype was about. Since going plant based I am always eager to try new menu items like this one at my favorite spots...this burger was great. It tasted like my favorite burgers from Burger Lounge and I love that you couldn't tell it wasn't beef. I highly recommend the burger and can't wait to come back. read more

Burger Lounge - Plant based Flora Lounge Burger Meal - Burgers Near Me - Del Mar, California

Many of us appreciate a great burger after a long day of fun in the sun. However, given the amount of information that is readily available to consumers, we have strived to find healthy alternatives. Burger Lounge focuses on your health as well as the over all well-being of the animals whose meat is served at their restaurant. Health conscious individuals will appreciate the organic meats that are on the menu. Burger Lounge itself is quite small and ideal for a group of 3 to 4 people per table to enjoy a meal. There is patio seating available and they'll even bring your dog a bowl of water if needed. When you walk inside, you'll noticed the exposed piping across the ceiling as well as a lot of colorful modern chic decor. The menu has something for both meat eaters and vegetarians! They offer free range beef burgers with all of the traditional toppings. Turkey burgers, chicken patties, and quinoa burgers are also nice healthy alternatives that are quite popular among patrons. If you're not in the mood for a heavy meal, you can opt for a low carb salad. Their soda selection isn't store bought, it's batch craft soda which doesn't contain heavy corn syrup etc. I ordered their organic turkey burger and requested that it would be well-cooked. It was served with a side of French fries cooked in sunflower oil. The presentation was lovely! I took my first bite of my turkey burger and was pleased with the flavor and consistency of the meat. I was however taken aback because some of the meat was still pink. When I spoke the employees at Burger Lounge about this, they explained that it was fully cooked and all meats are cooked at a specific temperature for a certain amount of time. I was reassured that my meal was fine and that this was how the turkey meat is always served. Soon after, I moved on to the French fries which were light, crispy, and full of flavor. To top off my meal, I ordered their "Hostess Style Lounge Dong" which is similar to a chocolate Hostess cupcake. These are made within Burger Lounge and not store bought. It was actually a little heavy and more satisfying than its Hostess competitor. You could definitely taste the difference as the chocolate was a bit rich. Overall, I was really impressed with Burger Lounge. It's nice to have healthy options when trying to find a quick meal to satisfy your hunger. Everyone is friendly and knowledgeable about the food that is served here. I wouldn't hesitate to come back when we're in the area for our monthly visit to the San Diego area! read more

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This is probably the most gourmet of the fast-food style burger joints. The grass fed meat definitely makes a difference. But it's still fast-food, with some of the drawbacks. I have eaten here numerous times over the past few years. Salads, burgers, frings, you name it. I really enjoy the seasonal burgers that they offer on a rotating 2-month schedule. This month was lamb, not my favorite burger. I love lamb, but the cut used for grind is from the stronger end, with a slightly gamey flavor. The salads are really good, and very fresh and interesting. You don't see sunflower sprouts on many salads. The onion rings are amazing, and the ranch that comes with them is great, very Herby. I like the lounge burger, and the fun choices like Elk or Boar, when they have them. The alternative meats have caused an issue before, with the cook having a problem with the difference between rare & raw (and yelling about it very loudly when I sent it back). I also had a problem with something in my salad that shouldn't have been there, nuff said. The other drawback is the small size. Don't come here at super peak times unless it's to do takeaway, and then you should call ahead. There is limited seating, and the mall parking gets to be a fight too. read more

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My husband loves this place! We stopped by on a Thursday night at around 8pm and it was busy- this means that people really love Burger Lounge. I can see why people love this place because the burger was delicious and the beef really tasted like fresh beef. The sauces are also homemade and the thousand island on the Lounge Burger is amazingly delicious! The burgers are a little pricier than average but they are definitely worth it! You can taste the difference. I highly recommend! read more

One thing that you need to remember is that not only does the Burger Lounge make great burgers, but they also make fantastic salads. To make it even better, you can order a patty and have it with your salad. That is exactly what I did. I ordered the half garden salad with ranch dressing and a turkey patty. (http://www.yelp.com/biz_photos/burger-lounge-del-mar?select=pG4U9oiVq7uBuWZ9XWphOA#pG4U9oiVq7uBuWZ9XWphOA) The salad was a perfect lunch portion filled with fresh Romaine, Spinach, Arugula, Tomatoes, Roasted Corn Nib-lets, Cucumbers, Red Onions, Jicama, Ricotta Cheese, and of course Buttermilk Ranch which cost $5.95 (http://www.yelp.com/biz_photos/burger-lounge-del-mar?select=pG4U9oiVq7uBuWZ9XWphOA#USlG5Ds03KorHXVch3hK8w) The turkey patty, $3.95, was tender and had mild flavor. The basil in the patty was a nice touch. (http://www.yelp.com/biz_photos/burger-lounge-del-mar?select=pG4U9oiVq7uBuWZ9XWphOA#JTxEj_vQBHRX2sd4PazsVA) All I can say, was that the turkey patty, was a perfect match for the garden salad. (http://www.yelp.com/biz_photos/burger-lounge-del-mar?select=pG4U9oiVq7uBuWZ9XWphOA#DzSVQQdMnO6GGMFKrqeWqA) The service I received was top notch. The employee at the counter was very friendly, and the employee who brought me my food was even more friendly and participated in small talk. Also, the manager also came over a few times, once to ask how my food was, and then to inform me of some knew items coming up; such as, a tuna teak burger that suppose to be outstanding. I will be looking out for that... read more

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This is by far the best Burger Lounge location I have ever been to. I mean, this mini chain actually provides some delicious eats all over, but this location in particular is the freshest, friendliest and cleanest one I have been to. Have been here twice now, the food was delicious and the service was truly above and beyond the norm. Overall, I would highly recommend this Burger Lounge to anyone looking for a high quality delicious burger and some awesome servers. Pros- Taste Burgers Service Location Outdoor seating Size Freshness Cleanliness Cons- Parking stinks read more

Burger Lounge - Double w/fries - Burgers Near Me - Del Mar, California

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I can't visit one of best friends in SF b/c I didn't have the time or discretionary funds to do so this month. But I need a vacation so bad. So I busted open my wallet, peeked inside, and declared I was rich when I saw $25 (note sarcasm here). I'd like to say to that I'm booking my flight to Bora Bora right now. And I'm staying in one of those luxury tiki homes over the water and having a monkey (a nice, friendly monkey...not like the rabid monkey from Outbreak) fetch me a coconut from a nearby tree. But no. I decided to give myself an Afternoon-cay (Afternoon + Vacation = Afternooncay). I decided that The Promenade in Flower Hill would have to suffice as my Bora Bora (for now). I visited about 8 shops at the Promenade that Afternooncay and Burger Lounge was my stop for lunch. I was getting hungry after the 4th stop. I'm not a big burger person and when I do crave a burger, In-n-Out more than suffices. Sis always raves about Smashburger but she's never been to Burger Lounge. So I thought I'd try this place out and rub it in her face. You go up to cashier, place your order, pay, and they give you a number to place on your table. I ordered: - The Lounge Burger $7.95 : Served "Lounge Style:" Lounge Bun | Organic Cheese - White Cheddar or American | Fresh or Grilled Onion | Crisp Lettuce | Fresh Tomato | House-Made 1000 Island They verbally tell you that the patty is prepared crispy on the outside but pink on the inside. I asked if I can have mine prepared medium rare which the nice cashier boy noted and said yes. But as you can see, the patty was prepared well done. It still tasted alright - not too dry. a yelp friend, Cindy, came here some time ago and said she found the burgers to be too greasy. I may have to agree with her on that but I found the grease alright in this burger (the grease helped w/ the moisture of the well done patty). Take a closer look at the last pic. The bottom of the bun was beautifully shiny. And I think that shine came from the grease. Yum yum gimme some right...it wasn't too bad though. The buns were toasted quite nicely but did get soggy quickly. - Onion Rings $3.99 (small): The onion rings come in the most adorable baby paper bag with a side of ketchup. They kindly brought me a side of ranch as well. The rings were indeed crispy but they mostly tasted of the crunchy batter. If you look at the second photo, you can barely see the super thin slice of onion. It's honestly all batter (which is awesome if you like just straight up crunch). Would I come back? Maybe - if I was in the area and if they can make the burger more medium rare than well done. It's a cute location and the service was alright. Hope they succeed as I've heard The Counter has been closing down their own burger joints left and right (sis and I researched it the other week). Give them a shot if you can - read more

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Always great food!! Maddie is fantastic. She always gives the best service, an absolute professional. My wife says she's one of the reasons why we always go back. read more

Wife and I were in the area to meet with a friend at the Del Mar fairgrounds, but we were early and hungry, so we dropped into the Burger Lounge. Parking is really the only con I could see for this establishment, but it is Del Mar so it is to be expected, IMHO. We checked out the menu and ordered, asking a few questions of the patient cashier. She was very nice and let me sample their two flavors of lemonade. I ordered the Lounge Burger and my wife had a Classic. For a side, we chose the 1/2 and 1/2 - one part fries and one part onion rings. Timely service and well-prepared food. Great outdoor seating area. We took a knife and split our burgers so we could enjoy two choices from the menu. Both were excellent. If this is what all grass-fed beef tastes like - sign me up. Great flavor !! The 1/2 and 1/2 was a perfect choice - serves two, and it is a healthy serving of each. Our server checked on us a couple of times and even asked if our onion rings were okay because they were a bit on the crispy side. They were fine with us, but we definitely appreciated the question and felt that had we said they weren't just right she would have taken them back and gotten us a freshly cooked batch. We were given drink refills while we dined and right before we left we were asked if we would like drinks to go. Based on the food and service, I would highly recommend Burger Lounge and will stop back the next time we are in the area. Very nice experience. read more

Burger Lounge - Lounge Burger, Classic, and a 1/2 and 1/2. Tea and Hibiscus Lemonade. - Burgers Near Me - Del Mar, California

I know I'm going to take heat for writing this, but I'm not sure Burger Lounge really lives up to all the hype. Don't get me wrong - I'm pleased that Burger Lounge opened in our neighborhood, but head to head I personally prefer some of the other local burger options. I will acknowledge and embrace, however, that Burger Lounge has a great brand. They stand for quality, sustainability and natural ingredients - and I do think you can taste all three in their food. Service is also a high point. From the folks behind the counter to the people patrolling in the dining area, everyone was genuinely helpful and enthusiastic about their restaurant. That's awesome. What I didn't like as much was my "smashed" burger. The guy taking my order told me my burger would come out "crisp on the outside with a little pink in the middle". Sounds good, right? My burger was squished flat with gray (not pink) on the inside. It tasted fine but I'm not sure it lived up to its price point and brand. My little side salad was good (loved the corn) but it wasn't what I might have expected for its price. My buddy's fries were very crispy and exceptionally delicious. Next time I'll get fries. I also didn't love the buildout. The space is too small, and what they have is in my opinion inefficiently laid out. I feel like they could have added 30 percent more seats without the place feeling cramped at all. As it is now three of us were crammed around a two-top when there was so much room between tables and four-tops could have been fit all around. I also don't love the line going straight out the door. I think it makes the place look busier than it should. It is so tough to park that potential diners could see the line and unnecessarily turn right around. Great concept with good food. I think Burger Lounge is a nice complement to Whole Foods and is another good food option in the greater Del Mar area. read more

Burger Lounge - The Lounge Burger (without onions, with American cheese) with the little side salad - Burgers Near Me - Del Mar, California

Amazing burgers! Super friendly staff! would recommend to anyone in the Del Mar area to come and experience!

This is my second experience with the Del Mar closing shift being checked out way before 9 pm within a 2 month period. They seem to close when they are tired. The first time, it was 8:20 pm and the guy taking our order seemed annoyed and not interested in taking our order. Mentioned something about closing while another guy was sitting, half falling off the corner bench. That time, they took our order wrong. On Sunday 4/14, I called at 8 to verify their closing time which they said was 9 pm. At 8:25 the girl taking our order said we had to take our order to go because they were closing. I asked if we could eat outside, she said no but one of the guys said we could. They were also out of onion rings and anything with crispy chicken. Please change your advertised closing hours or just shut the doors by 8 and let customers know when they call. read more

If you're looking for a quick burger and a very casual experience, Burger Lounge is the place. Ordered the classic burger with grilled onions and bacon and a half and half side of French fries and onion rings. This night was really busy and we beat the rush thank goodness. I will say if you guys have the chance to call it in, I would because some people were waiting a pretty long time for their food including us. Although we were in no rush, so we didn't mind waiting. Also if you are gluten free they do not make their burgers with any type of bread crumbs and they also have a gluten free bun that is really good. Just an FYI Once our food did come out though I found a hair in my burger and my girlfriends burger was a undercooked. Although the server came back and took my burger and made a new one and the manager came back and also refunded our dinners. I wasn't expecting the refund And I appreciated the gesture. After all of that though I will say the food was delicious and we have eaten here a lot and it never disappoints. I will definitely be returning and appreciate the great customer service that I experience from this place. read more

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Great burgers: charred on the outside, pink on the inside. They do not ask you how you want it cooked, so am assuming this is just their standard way of doing it. I only wish the meat were less lean, since fattier ground beef tends to be more flavorful, but oh well, this is California after all, and health myths ("eating fatty food makes you fat") die hard. Fries and onion rings combo was also excellent. Prices reasonable for the area. Nice outside patio dining area. So why the 3 stars? Well, we waited almost 30 minutes for our damned burgers! Which is ridiculous, should be no more than 10-15 minutes...the place was busy but not packed or anything. One of the staff did apologize for it, but made no attempt at giving a free soda or something like that to make it more meaningful for our aggravation, which is what a smarter establishment would have done. The cashier who took our order on the other hand was aloof and cold, he might have been the manager/owner perhaps. I hope this was just an aberration and not the standard dining experience here. I'll come back when in a pinch, but not as a first choice as a result. read more

Late night dinner. Place was mostly empty but a lot of take out orders. We all got Lounge burgers and one chicken burger. Nothing to complain about. They tasted fresh and cooked to order. Onion rings were crispy and great as well. The only complaints would be the price (hey it's Del Mar and it's grass fed ((hopefully grass finished as well)) but it's not ridiculously priced either; and you had to ask for refill on drink vs self served. Would eat here again. read more

Had the friend chicken sandwich. The description leads you to think it's going to be flavor packed..... it was bland. The turkey burger had an odd herb that we couldn't quite pin point.... it was odd The classic burger (or whatever it's called) bland. The milkshake was delish!!! The half and half is actually an order of fries and 4 onion rings. The bbq sauce almost tastes like it has a tamarind undertone. The ranch is reminiscent to a taziki sauce. I heard the cashier speaking to the young man running the food out to the table... she thought no one was around and she was horrible to him. The other cashier spoke directly to the cook staff pretty rudely when I said I found hair in my half and half. I was very discreet when I told her but she blasted them in front of me. The main reason for the one star. Service, weird flavor profiles for the food but also....... wait for it.... There was hair in my half and half.... and my burger AAANNNNDDD MY effing chicken sandwich! It was different hairs too... they looked different! I feel like I could have licked the floor and would have had a more sanitary experience!!!! DISGUSTING!!!! read more

Burger Lounge - Not a half and half. Also HAIR in my fries!!! - Burgers Near Me - Del Mar, California

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I have not been to burger lounge for 6 months as I split my time between north Cal and SD. Was totally disappointed. Their burger now is not better than Macdonald and in-and-out. read more

I want to love this place... But this location needs more hands on deck on all fronts. It took 30 minutes to receive my crispy chicken sandwich while seated, which brings up a few questions: - Is this fast food? Or a regular sit-down restaurant? Both would have delivered my meal by then. - Do they have enough people in the back of the house to handle daily "rushes?" -If waiting for 30 minutes for a meal and your order is wrong/missing ingredients (tomatoes, mayo), is it even worth sending back, despite spending almost $9 for something you could make for $$ less? -Is it all worth it? =/ The sandwich and fries were great. But by the time they arrived, I was surprisingly hangry. I felt like one of Pavlov's dogs at the sight at anyone's food during the 30 minute wait... The seasoning on the fries. Soooo heavenly. I'd honestly just order those to go, and split. read more

Thank you Sirena for addressing my concerns in a timely manner - much appreciated! Happy to get the refund for the items and hoping their phone line gets resolved. read more

Burger Lounge is consistently good and they will walk your food out to your car during this hectic time. I ordered a large Half and Half (Fries and Onion Rings) and a Husky and it was delicious. This is currently my favorite hamburger and can't wait to go again! read more

Love this place! The burgers are amazing, all of them. And the fries and onion rings are crave worthy! The soda is delicious as well as the shakes. Can not get enough of this place! The staff here lead by Jason is top notch. Super friendly and always making sure customers are happy. Ambiance is fairly relaxed. Quick update: again, Burger Lounge kills it! Thank you Jason for looking out. read more

Burger Lounge - Burgers Near Me - Del Mar, California

The worse burger lounge ever eaten at. Buns on my burger where completely soggy & found a long hair in the burger. Fries looked like left over & stale & food was cold. Never again! read more

Burger lounge is so TASTY! You can tell they use great quality ingredients. I always go there for the Lounge Burger with bacon and extra pickles. I did not used to like or even eat burgers. Many times my coworkers wanted to go there and originally I would order the salad or the keto burger. After trying my friend's burger I was the one asking to go there the next times. Their fried chicken is also really really good. On top of the quality food, the people working there are really customer driven and will go out of their way for a great experience. Extra thumbs up for this location in SD and its hard workers. HIGHLY RECOMMEND. read more

Ugh. We've been to Burger Lounge in Kensington many times, years ago and loved it. We went to BL last night in Del Sur (by 4S Ranch) and it was awful!! Never returning! We ordered a 'Crispy Chicken Sandwich' , 2 Burgers, order of 1/2 Onion Rings/Fries, Rootbeer Float, Ice Water. Order came to little over $40. What a complete waste of money. ALL of the food was cold. Which was some feat given how overcooked it was. The 'crispy' Chicken sandwich was almost burnt. The onion rings tasted monotonous and were almost burnt. The fries were soggy. Keep in mind it was all cold. They weren't particularly busy either. The buns were squashed and tough to chew. So disappointing, especially when we remembered the food being so different and delicious in Kensington years ago. It was a stretch for us to pay $10 a burger. Next time we'll make them at home. Normally we might have returned the food that night when it was that bad, but we didn't really hope for anything better with the same crew on board and the same ingredients. Save your money on this one. read more

If I could give this place zero stars I would. I waited over 40 min for a burger. A bunch of kids work here who are clueless and rude. I'll never go back. Walk across the street to McDonalds. At least you'll get something. read more

First time here, really wanted to love it my fries and chicken nuggets tasted like soap I thought I was going crazy but my partner ate my food too and thought the same. Mostly teens work here so I don't blame them things happen. And I'm usually not like this but I was just so disappointed especially because it was supposed to be high quality food with gluten free and kept options and I had heard good things but i barely touched my food because the soapy taste was so bad. Luckily they refunded us which was nice I hope they can figure out the soap thing though :/ read more

I have always been a huge fan of burger lounge since they opened in little Italy back in the day. Love there food and what they stand behind but there is this lady who works at this burger lounge who has ruined it for me and fam. She is simply rude, arrogant and tries to milk every customer to spend more. Today she scammed us into getting a kids meal rather than ordering alla cart when I told her I wanted water as a drink and no icecream. She ended up giving me dap water so basically paid for a meal and only got burger and fries. Not sure her name but she worked on Tuesday the 18th at lunch. She has to go or change her attitude. Will stop coming to this location for now hoping she moves on or gets fired. A true cancer. read more

Tell your employees to wash their hands after they come in from outside and smoked a cigarette . She came in and started handling food that's disgusting. She's the one bagging food on super bowl Sunday!!! read more

Forgot to use the $2 off check-in Yelp coupon! I hate when I only check in after I order and sit down and then see it. Anyway, this is a small location in a busy mall. A few tables inside snd a few tables outside. Food is good - got a Lounge burger with guac and salad with chicken. Burger Lounge is pretty consistent and probably my go-to burger place since it's healthier than In-N-Out. read more

Just visited my favorite Burger place in the San Diego area! I just have to say the staff here is awesome! Christine is the hardest worker I have ever seen. She is non-stop and does everything. She really needs a raise! Another reason I love this place. Unfortunately I can only visit her when I am on business. I have a Burger lounge near my house but the staff is just not as good so I usually wait until I am in Del Mar. BTW the onion rings here are amazing as well as the plant S.O.B!! read more

Since my review, the owner reached out to explain and apologize. Based on that, I'm changing my review. Everybody makes mistakes, but good customer service is owning up to them and making them right. Ordered a burger and fries. After 15 minutes of waiting we inquired and we're told it would be another 15. Apparently the e were 2 big orders in front of us. They should have told us when ordering it would be 30 minute wait! read more

The food is extremely overpriced and everything I ordered was cold disappointed really enjoyed this place previously

Wow another Burger Loungegets a lettuce wrapped burger right! Being celiac and trying to find a hamburger you don't have to eat off a plate with toppings all over the place is hard in Calgary. I've been to both McDonald's in Okotoks and everytime I get the best hamburger experience. Way to go! You all should go train the stores in Calgary on how to make a lettuce wrapped burger enjoyable. Thank you! read more

Burger Lounge - Burgers Near Me - Del Mar, California

Covid safe. Warm heaters. AWESOME FOOD! I got a double grilled chicken sandwich with avocado and bacon Management there is super friednlyyyyyy read more

Burger Lounge - Dayuuummm the food is bomb! Tyler and Dominique are my fav in the whole world keep it up !!!! - Burgers Near Me - Del Mar, California

We've been coming to burger lounge for a few years now and we always love the food. Out of all the burger lounges in San Diego, we find this location to be the best. The service is always amazing and the good is always done right. The workers are legitimately legitimate! There was an old lady next to us eating and when they asked her if she wanted a to go box she said yes, and mentioned that the lemonade was the best she ever tried. Well the nice young lady offered her a lemonade to go and the little old lady got so happy! That's what it's all about, making customers happy and to feel comfortable. That's what keeps us coming here. read more

Brought my significant other to Burger Lounge because it was a place that was recommended by a San Diego native as a great spot for burgers since we were visiting the area for the zoo. I have been here before, but this time did not meet expectations. Burger tasted fine and fries were good. It was the team member that was "helping" us that day. I do not know her name, but she was a female and had many braids in her hair. I believe she has some coloring in her hair. When she rang me up, she was not friendly. No "hello", no "how are you today?" Then, my boyfriend had ordered a Lounge burger without pickles and replacing 1000 island with ketchup. The order was wrong (made with 1000 island and pickles) when it was brought to us, so I went to the counter to get the order fixed, she did not apologize for the mishap, whether it was her fault or not, and she was yelling to the back about fixing the burger. She was either having a bad moon or not friendly. I was upset that my boyfriend had such a negative first impression of the company from their employees. Hopefully they work on the customer service of their associates. read more

Burger Lounge - Not so Little Lounge burger. It really is enough food :))) - Burgers Near Me - Del Mar, California

Tried their new truffle mushroom Swiss burger and it was so good (but quite pricey). Thank you server Tim for your recommendation and good vibes! read more