I tried the burrito express location on higley and val vista located right next to the circle k. This location doesn't have a yelp so I'm warning people here, I had a terrible experience and definantly won't be returning. I ordered a steak potato and cheese and while waiting I was swarmed by flies that seemed to be everywhere. My burrito was pretty good, but the red sauce was terrible. About halfway through I take a bite and chew something cold and crispy with a crunch to it that sounds almost like lettuce. I look at my burrito dont see anything resembling lettuce, they must have used bad potatoes or not cooked everything through. Fast forward 4 hours later and I'm dealing with intense stomach pain, I had to go home from work early. The Higley and Baseline location gave me food poisoning. I definitely won't be back. read more

I came here after years of passing by. I ordered one of each, red chili and green chili, burritos. I waited about 15 minutes for my food, and went home. I tore the red chili burrito in half to enjoy the middle first. I discovered it had eggs, I don't like eggs in my burritos. Maybe if it was morning I might have tried it but it was lunchtime. The green chili burrito was the same, it had eggs. I called, and the guy who took my order was apologetic, explaining he was new. I understood. I drove back, (so now that's 2 10 mile round trips), to get my exchange. I waited another 15 minutes, and headed home. I ate half the green chili, it was good, but really runny, it's just basically chunks of meat with a very runny sauce. Then I cut open the red burrito, and it had potatoes. I sighed. I'm not a picky person, but that's not what I ordered, and it was the second attempt at getting the correct food. I don't like potatoes in burritos, either. I took the potatoes out as best as I could and ate one quarter of it. Both were basically just plain, runny burritos. My dogs enjoyed the leftovers, which is a positive I'm looking for here! I expected the manager to offer SOMETHING, maybe a discount or refund of one burrito, or a gift card, ANYTHING. She didn't even offer an apology, she treated me like a nuisance. Will never go back. read more

Not only is their delicious food always fresh and on point but every time we come in the guys are always really polite and accommodating. I appreciate how kind they are to everyone that walks in their door. The place is well kept and they always have sports on if you want to dine in and watch some tv. My favorite burrito is the supreme breakfast. I get it every time and I'm never disappointed. read more

Burrito Express - Huge Burritos and They know which ones belong to whom - Mexican Near Me - Gilbert, Arizona

To start off, I LOVE burrito express, minus this store. We went here last week as a walk in and the cashier told us to hold on while she finished her text. Tonight, we called to place an order. The girl answered the phone and said to hold, then hung up. We called again and the phone rang with no answer. We then drove to the location as this is what we want for dinner. We ordered the food and while waiting, we noticed the food prep was not done with gloves. After the food was made, we asked for the manager. The manager said they were having credit card machine issues and it might be the phones too.. She said it's never happened before and "When you come back again and this happens again, we can maybe talk about a discount." We called the store while standing there and the phone rang. This is the last time we'll come to this location. read more

WOW...I guess this place doesn't need your business. They have "steak, bean and cheese" burritos on the menu. I have no idea who would want refried beans over powering the taste of your steak, but I ask if they can make a steak tacos instead. The kid taking my orders says its his first day and goes back to ask. Around this time the owner walks in and rudely says "no, we will only make chicken and ground beef tacos". Really, why? Will the steak not fit in a taco shell instead of a burrito. If I get your nasty refried beans on it, is it ok then? If I wanted ground beef I would go to Taco Bell. You are supposed to be authentic mexican food and you cant even make a carne asada taco? I guess if the line at Taco Bell is too long, this might be a good alternative. read more

Love the service here ! Brittany and Hope are the best!- very friendly and knows the menu very well to assist anyone in ordering. I would recommend management to update the eating area. Definitely could use new chairs, paint etc. Walking in is the first thing we all look at and it could be more inviting. I have become a regular customer here thanks to Britt and Hope, see you soon :) read more

This is cheap Mexican food. You can get GOOD cheap Mexican food (see Senor Taco), but don't expect to find it here. The "supreme" tacos are hideously salty, we decided it's because the salsa is so salty. Tonight (because we had a 2-for-1 coupon) we went back one more time and tried a couple we hoped included less salt: - steak potato & cheese burrito (steak was OK, potato almost non-existent and little noticeable cheese; included some iceberg lettuce)(I am allergic to onion and asked them to leave out the onion, and he said "there's NO onion in that one." Sorry, Jack, there was actually more onion than there was potato. I always carry pills when we go for Mexican because it's an integral part of the food and that works out for me, but don't freaking lie to your customers. - steak & salsa burritos. Not as salty as our first trip there. Was supposed to include cilantro - none detected. read more

It pains me to write this review. We love the breakfast burritos here. We've been going for years. But over the last few months, the service has taken a steep decline. We understand Covid has been hard on all businesses, which is the reason we continue to order out. However, the last few times we've been in, our food hasn't been ready or our order has been wrong. Today, we noticed the staff aren't wearing masks, which are mandated, and our food wasn't ready until over 30 min after we called in our order (despite being told our order would be ready in 15 min). We always felt bad that there's a sign on the door requesting customers be kind to the cashiers. Today was the first day I realized why they needed the sign. When I told the employee that we'd called in our order and had been waiting for so long, she replied, "chimis take longer." The better response would have been, "I'm sorry you had to wait," instead of not being accountable for the mistake. I watched the kitchen staff (unmasked!) start our order after we arrived to pick it up. And I would have certainly been more sympathetic had it been busy. There was ONE person waiting for food. To add insult to injury, we arrived home only to find our order wasn't right. *sigh* Like I stated at the beginning, this review PAINS me because we love the food. But the service is so epically bad, we won't be back. And the staff needs to wear a mask!!!! read more

This location has gone down hill for a longtime I talked with the owner about the rude rude staff and he just says hard to find employees so I have not been back in 2 years now used to to there 3-5 times per week read more

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My favorite burrito spot by far now! Excellent service, good prices, top notch ingredients and great proportioning

Tried this place out after driving by it everyday for the past year. Tried a bacon breakfast burrito. It was a little pricey compared to my usual Los Favoritos. The burrito was average. Very salty and had a weird aftertaste. It was not horrible but also not preferred. The lighting was a little weird too. Felt like I was at a disco. The fans are located right under a light. So the light would flash like a strobe light. I got my order to go, but eating there would have been a challenge of I stayed. read more

I used to really like this location because of not only the quality but the staff is always friendly which is why I am still giving it a 3 stars plus the food tastes good, it's just the condition it comes it that has degressed & has become less intriguing. Everytime I go, I always order chicken tacos since they are my latest fix but I have to order lite lettuce because the lettuce must be so wet when they use it that my entire plate/box has a puddle of water half way thru my first taco which leaves the other ones with a soggy shell that eventually breaks apart. I've learned to live with that, but today I got home with my to-go order extremely irritated because this was what my order looked like. I order two tacos, I opened it up thinking there was only one then i saw there was an empty shell underneath it with some shreds in it. ???? I worked in a resturant as a server so I had the urge to drive back to tell the kitchen I ordered a taco not a deep fried shell. I didn't want to call the location to make a complaint because it isn't the hosts fault, but the kitchen needs to up their game big time, I've been a returning customer for awhile now & as much as I would like to keep coming here for my favorite tacos, I will probably be seeking out a new spot & using different locations when I'm in the area. Which is also a bummer, since this one is so close to me. Hopefully this place sees some progress in the near future because it used to be the bees knees read more

Burrito Express - Mexican Near Me - Gilbert, Arizona

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Whoever raves about this place, surely hasn't been to any other Mexican food place. Mediocre describes their food. I would not go there anymore. read more

Such a shame ,restraints have gone way down since the children took over. Portions have gone down , they are closed at 3:00 in the middle of the week on work days..heading downhill quick ! Had a good thing going . read more

Just called to make a take out order. When I first called I let Sean know that it would be 3 separate orders for one pickup and immediately he let out a huge sigh/grunt, didn't even try to hide his annoyance. As I continued to make my order he was short and extremely rude. I didn't get his name the first time I called so I called back to verify who I had been speaking with. I will be calling to make a complaint to the manager about him it was extremely unprofessional from start to finish. When I had called back he hung up on me before I had finished my sentence. This is our first experience with Burritos express, was looking forward to trying it. I would have canceled the order but my coworker was already on her way to go get it. I will update on the food experience once food arrives and I can try but so far I'm unimpressed. Between the 3 of us eating from this place it was mixed reviews. My meal was amazing but I wont be returning to this location, I would def eat at another location. The 2nd of us ordered shredded beef nachos, they left out the sour cream and left out the cheese. The 3rd one of us ordered hard tacos and was def not impressed. Burritos seems to be the way to go. read more

I don't know why we waited so long to try this nearby gem. The food and service was excellent. The price was right too. After writing this review I'm craving one of their Chimichangas! End of review,gonna go grab one! read more

Tried to order delivery at 8:16 pm on a Saturday and was told they are no longer delivering. We live exactly 1.7 miles away. Will not be trying to order or eat here ever again. read more

The worst burrito I've had in a long time it was a steak bean and cheese burrito was absolutely horrible the steak was some type of mystery meat not even edible borderline borderline dog food. read more

Burrito Express - Mexican Near Me - Gilbert, Arizona

Lame... we ordered food that had a side of rice, we got the food and the front register person completely ignored my husband as he took a phone order for over 5 minutes... my husband just wanted spoons for our toddlers. THEY DID NOT HAVE SPOONS! What?! What kind of restaurant doesn't have spoons? They told us to use plastic knives instead... ridiculous and the customer service is crap. We won't be coming back. You can make a burrito like they sell for pennies at home also. Go some where else. read more

Burrito Express - Mexican Near Me - Gilbert, Arizona

I love the breakfast burrito supreme!! A nice alternate from my stand by of Los Favoritos. Unfortunately the rolled tacos aren't any good and now I'm afraid to try anything else. The place needs an update and could be cleaner but it's consistently good! The owner is a great guy too! Will be back. read more

Horrible customer service! Will not be returning not worth the money and the attitude from the employees is horrible, they act like they're bothered to help you read more

We have tried and tried this place. I think it's time to give up. When we order food to go and get home to realize it's completely cold, like pre made out of the fridge cold, it's frustrating. read more

Welcome to my side of town! Best Breakfast Burrito in town made better at being able to get one any time during the day. Not to say the other food is bad but sometimes you succumb to the cravings. This, so much so, we would drive down to Alma School at 8:PM on as weekday just to get one. (Or several, depending if it was dinner time.) New owners are nice, not as Ghetto as the other place. (Is this a franchise?) Kid friendly, good food - reasonable prices and close by my house - win win go on in! read more

The Salsa Burrito is very good, but be careful the table cushions like to shank you with their rusty nail fingers.

Food was great and staff was super friendly. Brittany and Megan were super friendly and accommodating. They asked multiple times if I wanted a refill or extra salsa. Their customer service made it feel like I was enjoying lunch at a small mom & pop restaurant instead of a chain store. I'll definitely be back because of the phenomenal customer service. read more

I love going to Burrito Express! The environment is warm and inviting, the staff greets you as you walk in and they say thank you as you leave. The food is fresh and hot and made to order. read more

The sign proclaiming "best breakfast burrito" lured me in. "So you have the best breakfast burrito?" I said to the dude at the counter. "Well," said he, "we haven't tested it against all other burritos." I assured him this was okay, as I wasn't doing a scientific study. I ordered the chorizo burrito, which is $4.40. It is a large burrito, really more a burro, containing chorizo and scrambled eggs. No nonsense with onions or tomatoes -- you got your chorizo, you got your eggs. This is how it should be. The tortilla tasted fresh, and the chorizo/egg ratio was generously tilted toward chorizo, though the chorizo had a few odd gristly bits. As served, it was a better-than-average breakfast burrito... and with a drizzle of the salsa verde, it was a truly fine breakfast burrito. If I lived down in this neck of the woods, I'd be back to try more flavors. The place is a little dive hole-in-the-wall in a rural plaza where there are hay bales in the parking lot and the shop next door sells live chickens. You can get the free Gilbert newspaper from the rack out front and entertain yourself with the police blotter and the local restaurant inspection grades. read more

Good, solid burritos At a fair price. What else can a gringo ask for??? Great customer service.

What the hell is going on here at Burrito Express? After sitting for 20 minutes waiting for our food the management comes out and tells the whole dining room that they have run out of tortillas. Mind you this is a Saturday at 11 30 a.m.. Great food but I am getting sick of the poor customer service here and long wait times. read more

I've been coming to this place for over 5 years (mostly including the location at baseline and higley) and that should be explanation enough for the 5 stars. I don't venture much past my usual "steak potato cheese" burrito, but I've had their sides of rice and beans, horchata, and both red and green salsa (careful, that stuff is addicting), and I've never left regretting I went. It's $5 bucks for the best, most fresh and most consistently DELICIOUS burrito you can find north of the border. I'd take this over filiberto's any day of the week. Also, Did I mention that red salsa.... They recently remodeled the Gilbert rd location and its lookin great. It's got places to sit, unlike the other location at baseline and higley which is connected to the circle K outside, with a pair of concrete tables with umbrellas to sit at, not bad on a nice day. I'm probably going again this week, my mouth is literally watering now after writing this. read more

There are MUCH better options around town for burritos. I paid $9 for a carne asada burrito and it was..... Edible? That's about it. About as boring as I could have imagined. Honestly, filibertos does a better asada. Suggestion for the owner: Don't charge extra if people want some jalapeños on their burritos, you look stingy and cheap as hell. A GIANT container of your canned jalapeños is about $5 at Costco or SAMs club. Lame. read more

First time here and ordered take out. Food was good but shredded beef was a little dry for my husband. Burrito was fantastic so I would probably stick with those. Service was friendly. read more

This is the THIRD time out of five times eating this and getting a hair inside my burrito. The only reason I get burrito express is because my office orders it and I have no other option. The hair was wrapped around the bacon halfway through the burrito so I know it wasn't a possibility to be mine as were the last two. Do you guys not wear hair nets or pull the hair back? When we get this I look at every single bite I take because the past hairy experiences. I refuse to eat this again. I feel like throwing up I'm so mad I paid for this to not eat it again. read more

This place is the best. You can't go wrong with Steak, Potato, Cheese Burrito. Our families favorite. Also the employees are great. Alex and Hope are always friendly and helpful. Also their green salsa is the best. read more

Okay...I hate to do this...but I used to love this place. The one on Alma school and Warner is awesome, and this location started off great. My last 3 or 4 visits have been consistently bad culminating in tonight's visit. Ordered 6 different burritos. They came all wrapped in plain white paper with no markings. I don't know why they stopped writing what was in the burritos, but it is a pain to unwrap every tortilla to figure out what food is what. We ordered one burrito enchilada style for an extra 1.95 and literally got a table spoon of red sauce and 4 onion bits on top with a sprinkling of cheese. I would be embarrassed to sell something like that. The worse is what happened to the green chili burritos...this place used to have the best green chili beef burros in town, hands down. They were full of tender squares of beef in a delicious sauce. We ordered 2 tonight, and they were barely edible. Tough chewy stew meat in giant chunks that was about 30 percent gristle. The only saving grace was that there was barely any meat in the burro so we picked it out and ate the tortilla and sauce. We decided that tonight was our last meal at Burrito Express. I have not been to the Alma School location lately, but avoid this one. read more

We get the breakfast supreme burritos every time we are in there and I have to have horchata They are close to home and for the most part we love the BSB. I do wish they would fix the seats and make the dining nicer but we just pick up and take it home. read more

We get their breakfast supreme burritos almost every weekend. We have tried a lot of restaurants' breakfast burritos, and Burrito Express is definitely our favorite. read more

I love their green chili burrito and the tacos taste just like my mom's! Love it! Brittany was very nice as well!

This Burrito Express is very close to home. And I have had breakfast burritos which I was happy with. Today I took my daughter there for lunch, it was a to go meal. I don't normally eat fried food but love tacos with a hard shell, especially with the "crunch" you get. Instead I got soggy greasy tacos, terrible. The cook today needs to learn what a hard shell taco means! And my daughters burrito had so many onions , she couldn't eat much of it. Very disappointing. I won't be back. Will read more

I love a good breakfast burrito. Ingredients vary from place to place and some specialize in one type or another. Apparently the primary ingredient at burrito express is salt. The only time I've had that much salt in a breakfast burrito is when my children decided to make breakfast for me. At least they offset the salty with sweet gummy bears. All kidding aside, I normally would have given them a chance to fix it but I was on the road already and didn't want to go back. Ingredients were fresh and seemed to be of good quality so I gave them a star for that. They might of fixed it if I went back but I really shouldn't have too. So take this review with a grain of salt..... read more