Ordered catering for my daughters 2nd birthday party and ABSOLUTELY loved the food and presentation, can't wait to use again.

The service and food is good, but be careful booking their "private rooms" if a larger party books after you , you'll lose the spot and be pushed to the dining room with only a 24 hour warning. Not understanding at all, even if you reserved the spot with money down. Very upset with our experience trying to host a private event here. Had the reservation for over a month and lost it the day before to be pushed to the main dining area without any sympathy. read more

I came to lunch with my friends. The atmosphere was great! The service was efficient and the food was amazing! I will definitely be back!

We had Butter & Jam cater our baby shower this past weekend and they did a wonderful job! Bill was responsive to my questions via email and his team answered all my questions when I called for more information. We had so much and it all was all warm and delicious when our guests arrived. They were quick to set it all up for us and didn't need us to finalize the order until the week prior which helped when we weren't sure on the total number of guests. All of our guests raved about the food. We would highly recommend for your next event! read more

Delicious food, amazing coffee, great staff, beautiful room... but still I must write a one star review, with the hopes of delivering advice. I have been to this restaurant 4 times over the last 10 months, and quickly discovered that the only problem with it is, unfortunately, the owner himself. His interpersonal skills, or lack thereof, will be the reason his business doesn't succeed. And it won't, unless he makes some changes. I worked in corporate recruiting during the majority of my career and have seen all types of personalities. This man epitomizes the concept of a "diminishing leader". If that term is new to you, look it up and prepare to see his picture. During all of my dining experiences, I've observed this "manager" (in his booming voice) publicly belittle and embarrass his team and micromanage excessively while causing commotion and anxiety among patrons. For someone in the hospitality industry, I have never seen him smile or utter a kind word during any of my visits. Valuing and appreciating both the staff and the customers is crucial. Failure to do that will result in engagement and motivation dropping. His only focus seems to be his bottom line, and I can assure you, this will never lead to success. The ship can still be turned around, but that would require deep self evaluation and the ability to pass the baton, something I'm not sure this leader wants to do. Lead with compassion and generosity, then watch the financial success follow. Just my 2 cents. read more

jaden was the best server we had had recently! felt super happy to be here and happy to help. very nice to us and felt like he was actually talking to us instead of going through the motions. great food better service. read more

I would definitely agree with another reviewer that referred to Pico & Guac/ Butter & Jam as "Hidden Gems!" My husband & I happened into Butter & Jam this past Sunday and left thrilled by every aspect of this find! I ordered the Brioche French Toast which was outstanding. My husband had an omelet with spinach & goat cheese that he thought was excellent. There were other choices that would entice us to return. Sooooo return we did - but this time - to give Pico & Guac a chance! Again, we really loved it! Being from Texas originally, I am pretty picky when it comes to Mexican food, and I would highly recommend. Everything we had was delicious! The decor is very contemporary with an open and upbeat vibe. The service was also exceptional. Madison is very fortunate to welcome this newcomer that can be found off of Main Street at 30 Cook Plaza. read more

Butter and Jam is an awesome place if you're looking for brunch and good vibes. While I don't think they explicitly highlighted vegan options, several menu items were easily adjustable to fit a vegan diet. Even if you don't want a full meal, their coffee is really good (they have a separate cafe section). We had a great experience with the staff and loved spending a Sunday morning here! read more

Food is ok, service is good, ambiance is awful, they need to get sound absorbers or something. I would recommend it if you don't want to talk to anyone while having your meal. read more

Coffee was great! A little pricey but definitely worth it. The food was good nothing great. The brunch burger was a little underwhelming but the French toast and chicken San were good. The service was adequate and the environment was good with some fun Christmas jazz music. read more

We were pleasantly surprised by the quality of the food, the menu was so extensive that we wondered how it could be that good! And...oh the coffee! Best cup I've had out in ages. Service was a little slow, but getting "help" is a real issue these days. And these servers were working hard. Will definitely be back...there are a lot of things to taste! read more

Freshly squeezed juice are the big attraction in this restaurant, food and ambience are above average.

Really good food especially if you are fan of biscuits and jams. Unique and traditional jam flavors.

We walked in and not a single person acknowledged us or interacted with us. 15 minutes of standing there went by and the owner finally told us we could go sit at the counter. Every single person working in this place looked absolutely miserable and unsure of what they were doing. The food was very average nothing special at all. Definitely won't be returning until they get their act together... read more

My boyfriend and I walked into this establishment to enjoy breakfast on our day off. We never get to go out because our jobs are so demanding but today we had the opportunity because we are both off, which is rare. We called ahead to assure a table for two might be available if we just walked in this morning without a reservation, the staff member quickly said yes come on in, and so we did. Upon arrival we were offered whichever table we wanted, given water, but nobody returned to our table after fifteen minutes of us sitting. A table of four walked in and were immediately greeted, seated, and offered more than just water, then brought cups of fresh orange juice and even asked if they were ready to order, seated directly beside our bare table - BY THE SAME WAITRESS THAT SEATED US AT OUR TABLE FOR TWO! I am an African American woman, and that was the ONLY difference between our table and every other table in this small restaurant which was not even busy at the time we were seated. Every other table had a variety of drinks and a variety of foods already on the tables when we were seated, and yet, we were completely ignored from the moment we sat down to the moment we chose to leave without ordering because we could tell that we were not going to be served as the other tables were. I will never return to this establishment which is right down the street from my apartment here in Madison. I have lived here for one year and on the first day my conservative Caucasian boyfriend and I have time to have a nice sit down breakfast together this place has ruined our holiday weekend with their negligence. We were not dressed any differently from anyone else in the restaurant, we were kind to the staff when entering the restaurant. Not a thing out of place aside from the fact that I am BLACK. read more

IF I COULD GIVE THIS NO STARS I WOULD! The food I ordered was suppose to have avocado and when I received my order there was no avocado! When I spoke to a worker they told me they ran out after I had paid extra!! The food alone took forever to come out. I waited about 1hr for my food!! The bathroom is super dirty and looks like it has never been cleaned. Honestly would not recommend this place to anyone. read more

I've been to Butter & Jam twice. The first experience was lovely. We sat at the counter where the service was friendly and prompt. Our food was delicious. Our next visit was with friends--and it was an absolute disaster. We had a reservation for 4 at 11:45 on a Saturday morning. We arrived on time but were not seated for a full 40 minutes. We then waited another 10 minutes for a server to come to the table. It took an eternity for the food to arrive and when it finally came out, half the table was served and then the rest of us had to wait about ten minutes for our plates. One of the orders was entirely wrong and that member of our party didn't get their meal until well after the rest of us had finished eating. The staff seemed flustered, confused, and totally overwhelmed. While our food was decent, it absolutely did not make up for the rest of the experience. If we come back, it'll be on a weekday morning. NEVER again on a weekend! read more

Amazing place - love the coffee and the selection of breakfast choices . Nice space as well. Lots of light. Plenty of parking .

First time. The latte was cold, the eggs and toast were cold, the home fries were cold and not fresh, the pancakes were cold. No offers of fixing anything. Pretty disappointed in the whole experience. read more

Majorly overpriced but still yummy. Add blueberries to your ricotta and strawberry jam toast. It's much better that way. Blackberries would probably be good as well. read more

Went for brunch Food didn't arrive for 45 minutes. Appetizers arrived with the food. Two of the dishes were cold. Forgot to bring coffee and a side of bacon. Brought the wrong bread with two of the breakfasts. Food itself was fine but nothing great. Manager didn't seem to care about that issues, comped two things, and sent us on our way. Whole experience took almost two hours. On the plus side, good guacamole. Won't be going back. read more

Had very high hopes for this place and it's a beautifully appointed spot but the food is drastically over priced and nothing special to warrant such crazy pricing. ~ $14 for avocado toast and it's not even a hardy amount of avocado? ~ $12 for 2 eggs? ~ $4 for coffee because "free refills"? Give me a break. Pastries taste often passed their prime even though owner says they are fresh daily. Crumb cake is quite awesome as owner says made by mother in law. It's delicious, yet overly sweet... but is that even sanitary/legal being made in someone's home and brought to restaurant? Maybe, who knows? The wait staff is very pleasant and seems to try their best. Feel sorry for them. If prices were more reasonable it would be 3-3 1/2 stars as it's average food that can be had most anywhere for less. Be prepared to pay "Michelin" prices for non-Michelin experience. read more

The ambiance of butter & jam is lovely, but it kind of ends there. The service is just ok and same goes for the food. To be fair, we got there at the perfect time for the lunch rush and I only ordered a scramble, so maybe I could have timed it and ordered better. read more

Went to this place for lunch with a friend yesterday and we were so disappointed! The restaurant itself it hard to find (google maps shows it's on Main Street but it's actually behind off of a large parking lot). Everything we ate from the coffee to the entrées were horrible. I got an iced cappuccino and the ricotta and strawberry toast. The ricotta was flavorless, the toast itself was underwhelming and nothing special, and the jam was not fresh - the strawberries were clearly preserved or canned. I took two bites and left the rest. The coffee itself was tasteless too. The staff was nice but clearly don't have expertise in serving - they kept mixing our orders up and giving us the wrong food. Overall, wouldn't go here again or recommend it to anyone! read more

Ate there today - waited forever to be seated- warm water- the owner had to run to stop and shop for fruit and milk- waited thirty minutes- then another thirty for our food- kids waffle- was cold- not cooked- sent back to have pancakes- they sent out a waffle again- and then the waitress just left- 170... down drain.. will never go back - no excuses in my opinion- you want to support local but today was so awful. Have tried it twice. Done.. read more

Went for brunch on a Sunday. Over priced for not so good pancakes. The lemon pancakes with ricotta were dry and the ricotta was spread on top of pancakes which also was dry. On the bottom of syrup cup was a blob of ketchup. It was gross! And the sever from the kitchen had dirty fingernails. Floor was dirty too. Waited 20 minutes for waitress who took our order to give us check. Would have been longer if we didn't call her over. Manager comped the pancake order. Big deal! Never again! read more

Plan to spend your whole day here. The service staff is extraordinarily slow and the food is ok but pretty pricey.

Great coffee, large and clean space and lots of parking. Service is very friendly but think they need to a few more hires because everything takes a while (a while to get your order in, food to come and check to come). I really want to give more stars but the food isn't that great - their pastry board tastes stale (croissants, muffins and biscuits). At least warm it up to try to make it less stale and grocery-store like. They also hype up their butters but we simply weren't impressed. Hope they can improve because would love this place to stay in town. read more

Worst service I ever had. After 30 mins, no one showed up to even offer water. After we beckoned them over, they got us water but then never came back to take our order. After 45 mins of being ignored, we decided to leave. Owner was apologetic. I understand there are staffing issues during covid but then he shouldn't offering this many reservations if he can't handle the business. The place was jam packed. read more

Stopped in here with my husband and 2 children. Entire staff was welcoming, friendly and attentive. The food was nothing short of amazing. We ordered cappuccinos, yogurt parfait, butter and jam board with biscuits and muffins, and wings. All were excellent. My husband is borderline obsessed with wings and said these were the best he's ever had. read more

Have visited Butter and Jam twice now.First time was for lunch and thoroughly enjoyed the salad and club sandwich. They are definitely kicking it up a notch or two from everything else in the area! Had breakfast there today and loved it ! The cappuccino was delicious and the goat cheese and salmon toast was great! Will definitely try next for dinner. Oh and not to forget everyone working there is super nice. Worth a visit read more

The food was delicious and service was excellent. We had pancakes, an egg sandwich, and avocado toast

Super friendly staff and everything we got was delicious!! Highly recommend the butter and jam board. Great vibe and super cute inside. Will definitely be returning! read more

Great new restaurant! Have ordered takeout several times and each time has been delicious! Fresh ingredients make the tuna nicoise salad and the cobb salad both winners!The crumb cake and chocolate cake were as well! Large portion size too! Bill -The owner introduced himself and couln't have been nicer! Highly recommend! read more

Pretty good, but very pricey. I had the Caramalized French Toast ($14) which was good sized and hot, but my friend had the Eggs Benedict ($18) which was very small and cold. The space is nice and roomy also with outside seating. It was not crowded on a weekday morning and our service was good. read more

Pricey, underwhelming food. Order was forgotten twice seemingly. 3 tables seated after us were served before we got our order. Wait staff doesn't seem to be trained but hard to blame them. Funny enough, toast didn't come with butter. read more

I so wanted to love this place but was very unimpressed! Went for breakfast - service didn't seem to know what was going on, the manager was abrupt and the food was completely lackluster. Something as simple as pancakes should not be a stretch. Not worth the hefty price tag! read more

The food is expensive and nothing special. I had the wild mushroom scramble with a salad and toast. It comes with butter, you have to pay $3 extra if you want jam for your toast....ridiculous. The salad had oil on it and that's it; tasteless. I noticed a lot of unfinished ones left behind by other diners. That should have been my clue. The guy who "seats" you basically points to a table and says go there. WTH? Wait staff is very nice. I feel sorry for them. I'd never go back. read more