Get the butter and jam board (tasty butters and jams with bland corn muffins, mini croissants and dry biscuits) and a hot drink. Coffee is fine, lattes are overpriced, hot chocolate the jumbo one is too much. Make a reservation place is always busy. It's very loud, nothing to soak up the sounds. You can't hear anything. They rush you off your table if you're just having coffee and board with your family. They don't even let you know they have a time limit when you make a reservation. Not for nothing but not everyone wants a full meal for breakfast. Just a coffee and a muffin but I don't want to be rushed when I made a reservation and have only been there 45 minutes. I like to savor my bites and take my time having my meal. I like to have conversations with my family while eating. We were not disruptive, not rude, but this establishment needs better customer service skills and/or needs to be upfront about how long you can stay at a table. I'd like to give 2.5 stars read more

Went here for lunch with my 5 coworkers. I tried to call ahead to see if reservations were needed. I got the answering machine. To my surprise, a few minutes later I received call back from Bill, the owner, who proactively called me back since I could not leave a message. We loved the atmosphere and the way they accommodated us upon entry. Our server was terrific, very respectful of our time and the fact that we needed to get back to the office. She was very attentive and very helpful about the menu. I had the adult grilled cheese and tomato soup. It was amazing and so filling. Best of all was the coffee and cappuccino which is served in lovely large cozy mugs the size of my face! Love the easy going yet modern vibe about this place. My only disappointment were the biscuits which were rock hard almost like crackers. But everyone enjoyed their lunches and we cannot wait to come back. Service and experience was amazing. read more

The WORST. Everything was terrible, and I'm surprised this establishment is even rated above 3 stars. Everything in there was smelly and had clearly not been properly cleaned, from the restaurant itself to the food to the coffee mugs. The food was mediocre at best and the fruit was DRY, which amazes me. I didn't realize I ordered freeze-dried berries. Never once came to ask us how we were doing, whether we wanted more coffee, if we needed anything else. Cannot believe this place gets any sort of business. Do not go here unless you have plans to ruin your morning. read more

This place wants to charge NYC prices for 1. Inferior food and 2. Not great ambiance. It's SUPER loud in here, like every time someone drops a fork it's jarringly loud. They need to add something to help with the acoustics. Also they up charge for every single thing that would typically come included at most places of similar style. We just paid $60 for a measly breakfast that should have been $30 at the most. Over rated. Won't be back. read more

Rachel was a wonderful server! Great crumb cake! Had a great breakfast, will come back again!

I came in for a quick brunch. The place is new so everything is beautiful. They started off with water as soon as we sat down. I had the cappuccino with oat milk, topped with cinnamon and cocoa. My date had the cappuccino topped with cocoa. We then ordered the Louisiana Shrimp and Grits, as well as the Pancakes and a side of eggs. Everything was super delicious and fresh. You can tell that they make everything in house. The cinnamon butter that they have was so delicious on top of the pancakes! Make sure you ask for that. All in all, I was overly pleased with my visit. Excited to come back and try more things!! read more

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amazing food and great ambience. The home made butters and jams are to die for. The butter and jam board is the perfect sampling of their tasty treats. They have so much more to offer. Staff are great and service is top notch. Not to be missed! read more

I have been here multiple times for lunch and it's always outstanding! Serve is great, you never feel rushed. I love all the salads and sandwiches. Best coffee too! read more

Great food great service wonderful ambiance Everyone friendly helpful the menu is extraordinary the choices broad . The butter and jam sampler is a treat don't miss it you get a box to take the leftover home read more

delicious food - the jam flight is a great starter- and service is attentive and friendly

We held our daughter's communion brunch at Butter and Jam this weekend. Daniella and Kait made the planning seamless and were incredibly helpful. Kait went above and beyond the day of as well. Everyone commented how great the food was and the private event space was perfect! read more

The best new Madison spot! The kindest staff and incredible food. If you go at night, make sure to get the churros - incredible!

What we ordered was delicious. I asked for mine without tomato but received it with it. This will not hinder me from returning because otherwise we had a great time. read more

Fair warning. These are Morristown prices. But the butter and jam assortment!! I live in a a part of the country where really delicious food is a challenge to find. I know we ordered other dishes and the service was great, but the butter and jam with the biscuits and breads alone is worth the visit. read more

Review is for Pico & Guac: Food was fine (not amazing but not bad) but the printed menu is very misleading. Prices are not listed for protein options and the menu reads like the price of the entree includes a protein. We got our bill and were shocked by the total price... Overall I think it is completely overpriced for what it is. We felt like they pulled one over on us with the final bill amount. Not going back because of the price situation. read more

New to Madison and fills the void for casual beautiful fresh breakfast and lunch. Combines a city foodie needs with a blend of local comfort. Parking right there center of town local parking lot indoor and outdoor dining, then walk around town and do shine shopping. Food variety options are perfect and food is delivered in a spotless restaurant with fresh and fast delivery. Staff are professional informed and polite. read more

Kate is very accommodating and nice and call out to Dean the waiter who is patient, asks the right questions and knows the menu very well. He will ask if grilled items can be blackened or regular in case you have a spice aversion and also patience with kids to explain the order. We've come in several time with our kiddos under 6 and they have great friendly service and indoor and out door seating. We go for the butter and Jam for taco Tuesday and other days though it has becomes pico gallo other days for a different menu. read more

I had a very good breakfast and service was excellent. I am from Europe, so I do love a good espresso. You can find Illy coffee and the double espresso was very good. The place looks pretty basic and it's not cheap. Overall, I recommend if you're in the area and want to eat breakfast. I had the salmon omelette and it was tasty. read more

Food fresh and delicious. Nice place Young group of kids working there that work at snail pace so if your looking to hang out for a long time waiting for your food then this is the place for you bcz the food is very good. read more

Stopped for lunch, tomato soup was amazing and mushroom ricotta toast went perfectly. Clean, bright and everyone was friendly. Coffee to go was delish. Will definitely be back! read more

Very busy and they had no seating available. The hostess/manager directed us to the counter. Food was great and service was fast. The barista somehow was keeping up with what seemed like an endless stream of orders. We will definitely come back. read more

Great food! Gluten free pancakes are awesome!! Service is also good. And it is so big!!!!

Delicious food and wonderful staff. More people need to try out this gem. The different guacamole are delicious and I particularly like the enchiladas. read more

I cannot confirm some of these negative reviews... Was there at peak time on a Sunday, so it was really full. The service was attentive and speedy, coffee came right away, food took no more than 10-15 minutes and was decent. My Eggs Benedict were good. Only suggestion I would have: it was quite loud (many people talking), and the restaurant room walls are 'naked' (no pictures or other decoration to absorb the noise). With some of that and some deco and a few larger plants it would reflect noise less. Other than that, I will definitely go again. read more

We are so happy Butter and Jam/Pico and Guac are in Madison. The food is always delish and the service always friendly and warm. We always say we feel like we are in California on a vacation when we eat here because the ambience is so light, bright and inviting. The crispy artichokes are incredible and the mushroom omelet is a favorite of mine. Definitely try both Butter & Jam and its Evening Restaurant Pico. Both so good! read more

Good service and amazing food, the server was always around and the place is very nice as well.

Expensive average quality foods. Coffee was really bad. We spent $80 for 2 with a vegetarian burger and a shrimp salad, 2 coffees, and one app. The salad was not well tossed and the shrimps were very salty. Would rather pay that price for better food. read more

The food is good but not great. Staff is pleasant and it is a nice place. Overall, just far too expensive.

The food was mediocre. Parts of our order were wrong. It took a long time to get our food.

If I could give this place 0 stars I would. The entire meal took 2 hours due to slow service. It took 20 mins for the waitress to come over and take our order. Our drinks took 30 mins to show up. The matcha latte was made incorrectly and had to be sent back. The food showed up 1.5 hours after we already showed up. The food was cold however we were afraid to send it back because we didn't want to wait any longer since we were starving. When the bill came they charged us for an extra jam and there was a price discrepancy between what we were charged and what was on the menu. We voiced our concerns to the manager and he essentially just said sorry were busy and brunch takes a long time. I will not be coming back and do not suggest this restaurant. read more

No menus. QR Code only. Really inconvenient especially if you don't have your phone with you or can't use it to work with QR codes, which was the case. Waitress told us there's no menus. No phone means no menu. We left without ordering. Bad business planning. read more

jaden was the best server we had had recently! felt super happy to be here and happy to help. very nice to us and felt like he was actually talking to us instead of going through the motions. great food better service. read more

Mediocre food but the wait service was just appalling. Our table of 4 felt invisible. We won't be coming back.

Service was very very slow. The food seemed to be average breakfast options you can find any other place, I was hoping for some thing a little different or out of the box. The food tasted pretty good but was not hot. read more

We've eaten here over 40 times over the last couple of years. Sad to say that the food quality/taste and service have gone way down hill. This used to be our fave place for brunch. Also prices have gone way up with lots of hidden add on fees as the portion sizes have gotten smaller. Ordered eggs over easy and yolks came out hard. Ordered steak "medium" and came out burnt and with a bitter flavor like they haven't cleaned the grill in a long time. Ambiance is so-so and staff is not nearly as friendly or personable as in the past. Sad to cross this one off our list! read more

Ordered catering for my daughters 2nd birthday party and ABSOLUTELY loved the food and presentation, can't wait to use again.

The service and food is good, but be careful booking their "private rooms" if a larger party books after you , you'll lose the spot and be pushed to the dining room with only a 24 hour warning. Not understanding at all, even if you reserved the spot with money down. Very upset with our experience trying to host a private event here. Had the reservation for over a month and lost it the day before to be pushed to the main dining area without any sympathy. read more

I came to lunch with my friends. The atmosphere was great! The service was efficient and the food was amazing! I will definitely be back!

We had Butter & Jam cater our baby shower this past weekend and they did a wonderful job! Bill was responsive to my questions via email and his team answered all my questions when I called for more information. We had so much and it all was all warm and delicious when our guests arrived. They were quick to set it all up for us and didn't need us to finalize the order until the week prior which helped when we weren't sure on the total number of guests. All of our guests raved about the food. We would highly recommend for your next event! read more

Delicious food, amazing coffee, great staff, beautiful room... but still I must write a one star review, with the hopes of delivering advice. I have been to this restaurant 4 times over the last 10 months, and quickly discovered that the only problem with it is, unfortunately, the owner himself. His interpersonal skills, or lack thereof, will be the reason his business doesn't succeed. And it won't, unless he makes some changes. I worked in corporate recruiting during the majority of my career and have seen all types of personalities. This man epitomizes the concept of a "diminishing leader". If that term is new to you, look it up and prepare to see his picture. During all of my dining experiences, I've observed this "manager" (in his booming voice) publicly belittle and embarrass his team and micromanage excessively while causing commotion and anxiety among patrons. For someone in the hospitality industry, I have never seen him smile or utter a kind word during any of my visits. Valuing and appreciating both the staff and the customers is crucial. Failure to do that will result in engagement and motivation dropping. His only focus seems to be his bottom line, and I can assure you, this will never lead to success. The ship can still be turned around, but that would require deep self evaluation and the ability to pass the baton, something I'm not sure this leader wants to do. Lead with compassion and generosity, then watch the financial success follow. Just my 2 cents. read more