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BYOC

4.7 (190 reviews)
Open 8:00 am - 5:00 pm
Updated over 3 months ago

Services - BYOC

Check engine light

Engine oil light diagnosis

Auto general diagnosis

21 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Auto fluids and filters maintenance

Fuel system cleaning

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

BYOC Photos

Recommended Reviews - BYOC

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Reviews With Photos

Spark plug on Amazon

Service was ok and thought not much of it until I came home to do a little research. I paid $149.28 for 6 plugs and later found out they ripped me off. Could've got the same for $55-60. That's a 170% markup! Lost around $95 on extra charge. Future customers, buy your own parts first after asking what parts they will be using. Also borrow an OB2 reader from O Riley's to save yourself $ on unneeded repairs like I did. I felt scammed knowing they could've used a 5 minute OB2 reading to let me know it was a coil problem not spark plugs, coupled with using 170% marked up parts. Wasted $400+. Felt a little predatory. Good luck Reply to Owner: I did let them know I wanted spark plugs replaced from finding a similar case online. I take blame for not using a OB2 reader before going in. However, as professionals it would have been nice if you guys performed a 5 min OB2 reading like O Riley's. It would have saved everyone parts, costs, time and business. With that said, my post was mostly about the $95 markup on parts. That's a 170% markup on parts. That's just crazy. I already paid high labor cost of $225. Hence the feeling of being scammed. Sorry if all other mechanics do this practice too

Vivian D.

I had brought my car to get my 60K maintenance done at 8am, earlier today. I went to pick up my car at 4PM then I get a text with my information from "Oscar" stating that he's my mechanic with the confirmed place that I had just picked up my car from 3.5 hrs ago. Then he tells me they're going to charge me an additional $1200 from what I had already paid along with the company's phone number to call if I have questions. This made me so upset and frustrated. I thought I found a super close by auto shop near my house and I would be able to trust this shop and the people who work there. Vile. I am horrified and disgusted that they tricked me and threatened me with debt collectors if I did not pay them. Only after threatening them that I will be contacting the police did they state "wrong customer". I would not recommend this shop as your information cannot be confidential and who knows, others might fall for their trap and get scammed by these people.

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16 years ago

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7 years ago

Business owner information

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Eric Z.

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11 years ago

What a pleasant surprise to find a reasonable and honest mechanic! Carlos is a gem! Thanks for the help! Til next time!

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6 years ago

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15 years ago

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7 years ago

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Eric Z.

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16 years ago

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7 years ago

knowledgeable mechanics, reasonable price, good service. glad to have this new business around.

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9 years ago

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10 years ago

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16 years ago

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Page 5 of 5

Ask the Community - BYOC

Our BMW F30 is displaying a warning message that says: Drivetrain malfunction. Drive moderately, maximum drivetrain output not available. What would be the most probable cause for this and is your shop familiar with it to repair? Ty!

Hi Rick, there are too many possibilities for such warning to show up. The first step our technician need to do is scan the vehicle and obtain a diagnostic scan report so we can come up with a plan on how to diagnose the issue. We do repair issues… Read more

Have a 2003 VW Jetta and we have a electric circuit switch that is open and cannot find where it is? Have you ever come across this issue before and is it something you can fix? We have to disconnect the battery every time we don't drive or it dies.

Hi Steve, did you meant to say you have an electrical draw within your system which is causing your battery to die if you do not disconnect the battery? If so, yes. We do diagnose and evaluate this type of issue here at BYOC.

Hi, do you have trailer wiring installation service for Subrau?

Hi Darong, is this a direct plug and play or require modification? We will need more information to see if we can do it or not. Very likely we can, but installation instructions are required from the manufacturer or the product company. Please… Read more

What's the "average price" for an oil change on a Porsche Cayenne? I called this morning and was told $315? Other places do it for $120?

Hi LT, what year is your Cayenne? If other places are doing it for $120, go for it. Make sure they are using the proper oil and filter. Because my "average" BMW oil changes ranges from 140 - $180.And a Cayenne will cost in the same range if not… Read more

I bought this "coil overs" for my 2007 Volkswagen Jetta 2.5L Sedan. I'm would like you inquire of how it cost to install this "coil overs" nor do you guys do this kind of service?

Hi Dennis, yes we do install coilovers and perform an initial adjustment (height and dampening to your specifications). Please give us a call or email at us byoc2019@gmail.com. Looking forward to hearing from you, thanks!

Did you retain Juan as one of your mechanics?

Yes, Juan is the mechanic here along with myself.

View All 10 Questions

Review Highlights - BYOC

I always come here when I need my car serviced because it's close to my area and Eric and his team are amazing!

Mentioned in 83 reviews

Read more highlights

Great Mall Tire Outlet

Great Mall Tire Outlet

4.8
(401 reviews)

I've been coming to this shop for a while now, and Frank has earned my trust every single time…read more He's upfront about pricing, honest about what your car actually needs, and never tries to upsell you on something unnecessary. That kind of integrity is rare in this industry. The quality of work is excellent, the warranty coverage is solid, and the whole experience feels personal. Frank runs a tight, professional operation and it shows. Highly recommend.

Another exceptional visit to Great Mall Tire Outlet with Frank!!!…read more With my tire pressure light being lit for about a week, I finally made the time to take my car to the gas station I frequently visit. Thankfully I made the visit sooner than later because my tires all measured 10-15 notches as being underinflated by what the recommended levels were. With some help, I was able to add the appropriate air into each tire but came to a road block with the driver side rear tire. Air would not enter, nor would the amount of air measure with the air thingamajig. Naturally, I PANICKED!! I immediately assumed I needed a whole new tire, or worst- an entire set!! I hopped in my car and immediately drove out to see Frank. No lie, this place is a revolving door full of customers. If that doesn't confirm how knowledgeable and trustworthy this business is, I don't know what will. Even on an early morning Tuesday, my arrival was met with an estimated 1.5 hour wait. Come patient and come ready to be 100% satisfied. 5/5 Stars for always being such a big help. I'd be the first to admit that I am absolutely CLUELESS when it comes to cars|tires- I choose to come to Great Mall Tire Outlet because the staff knows that they are doing & they do not take advantage of patrons like myself.

Exact Motorsports

Exact Motorsports

4.7
(146 reviews)

This is a belated review, but I have had my Lexus GX470 serviced at Exact Motorsports twice in the…read morelast couple years. In November 2024, my lexus had an oil leak. I went to investigate and it was near the oil filter housing it attaches to. drove it to Exact motorsports to have them evaluate, and Sandy & John were helpful in diagnosing the problems. They seem to be very knowledgable with the toyota/lexus platform. They gave me a reasonable quote and I left the car with them. They also mentioned it was probably due for new spark plugs, and a new valve cover gasket so I had them throw that in there as well. When I picked up the car, it drove much more efficiently and no more leaks! Turns out it was a broken O ring. I enjoyed that experience, so a year later (Nov 2025) my belt was squeeking a lot in cold weather. They were able to diagnose and swap the belt to a new one within a day or so. No more squeeks in the cold mornings. The best part about exact is that its a mom and pop, locally owned shop that doesnt put you in a upsell, pressure environment. They tell you what you need, what you dont need, and what are nice to do but not urgent so you can make your choices for the best quote. I will be going to them for any future needs for my Lexus, and have been recommending them to my friends and family for the same purposes.

I have been a customer at Exact Motorsports for almost 10 years now. The service and honest fair…read morepricing they provide is exceptional. Sandy is very knowledgable on what type of maintenance is needed on a car. She always give you an option of using OEM or quality aftermarket parts, and provide quotes so you can compare and find what's best for your needs. One time I noticed my engine coolant reservoir to be completely empty. I emailed Sandy for advice, and she fit me in the next day and advised me to buy Toyota coolant and top it off before driving. After dropping off the car, they immediately found the radiator is cracked and needs to be replaced. They ordered parts and replaced the same day. They even help arranged a ride to a nearby car rental shop. They truly go above and beyond for their service. My first review was about replacing struts. I went with Sandy's recommendation of using aftermarket struts (KYB brand). 10 years later, I can positively vouch for her recommendations. The strut has held up well over time.

Bay City Automotive

Bay City Automotive

4.8
(67 reviews)

When I was told my entire engine needed to be replaced, I felt sick to my stomach. Anyone who has…read morebeen through a major car repair knows it's a hard pill to swallow, especially in California, where repair costs can be overwhelming and it often feels like everyone is charging an arm and a leg. That's why finding Kris was such a blessing. From the very beginning, Kris treated me with kindness, honesty, and professionalism. He took the time to explain everything, kept me updated throughout the process, and never made me feel like just another customer. During a stressful situation, his patience and communication made a world of difference. What impressed me most was his attention to detail. He wasn't interested in simply getting the job done, he wanted to make sure it was done right. That level of care and pride in his work is hard to find these days. I had no idea this hidden gem of a shop even existed, but I can confidently say I won't be taking my vehicle anywhere else. Not only did Kris get my Chevy back on the road, but he returned it in better condition than it was before the engine issues started. If you're looking for someone who is honest, knowledgeable, professional, and offers fair, affordable rates, Kris is the real deal. I will absolutely be returning for oil changes, maintenance, and any future vehicle repairs. Thank you, Kris, for helping me through a stressful situation and treating me with such kindness and respect. You've earned a customer for life(:

My friend recommended Bay City Auto after having her Toyota Tundra serviced here for more than 15…read moreyears, and now I understand why she's been such a loyal customer. I first reached out to Kris when my local Toyota dealer quoted me nearly twice the price for a major repair. I wanted a second opinion, and I'm so glad I made the call. Kris took the time to explain the repair, provided a fair and honest quote, and earned my trust from day one. I've been bringing my Toyota Prius and Ford F-250 diesel truck to Bay City Auto ever since.

Winston's Auto Service

Winston's Auto Service

5.0
(80 reviews)

Haven't met someone who knew so much about cars. I was…read morerecommended to Winston's shop through a family friend about a year ago. I had issues with my CRV and it started making a weird noise that was coming from the wheel well. I took it to two different mechanics. One said it was the brakes. So I paid to have it changed but the noise was still there. The next mechanic said it was an alignment issue so...I paid to have THAT done and the noise was still there. Finally, I heard from a close friend that he knew a guy that could fix it. Took it to Winston and he diagnosed it to be a wheel barring issue. If I didn't get it fixed soon, then it would have caused more damage. Winston fixed it for a good price and the noise went away. Now, I take all my cars and he gets it fixed and at a fair price.

Winston is one of the last honest mechanics that I know of and one of the few things that I miss…read moreabout living in the bay area. I drive from the Sacramento area into Santa Clara because I really can't find anyone else that I can trust to work on my vehicles. He runs an honest business and only makes honest recommendations that you need, he's not trying to upsell you on some BS service just to make a couple of extra bucks. He doesn't believe in cheap aftermarket parts, only uses quality fluids and has excellent workmanship. Cleans up after himself, ensures that after he's done with the service, it's as if no one worked on it if not better when it comes to cleanliness. If you've been looking for someone that you can trust with your vehicle maintenance so that you can be confident and worry free, Winston's Auto Service is your place and Winston is your guy. Years of automotive experience, high workmanship standards and simply a really good guy.

BYOC - autorepair - Updated June 2026

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