Went in yesterday for a stuffed pizza and stood there while the entire staff was eating. They looked up at me and continued eating. When, what I think was the manager came in, he had to tell someone to help me....WOW! Then I asked about the stuffed pizza and he told me they did not have any today, maybe tomorrow.....Come back and see us tomorrow. Plus a 20% mandatory tip.......I will never go back.... read more

This was an awful awful awful experience! There should be a negative number we can give! The evening started off being a fun experience and then it all went terribly wrong! A member in my family was lured upstairs by an employee with the idea of seeing the upstairs classrooms that she had hoped to sign her daughter up for future cooking classes , only to be immediately grabbed and kissed. My family member pushed him away and told him to stop he then pinned her arms down and kissed her on the neck she then pushed him down to get him to stop. She immediately ran down the stairs and told the manager who apologized but didnothing more. We are currently waiting for the police to arrive so that she can file a report. Please note that management did NOTHING and actually stooped to try and victim shame my family member, she was accosted for god sake! Do not go here!!!! read more

A cute little cafe and non profit cooking school. They teach a variety of courses such as pasta, ravioli, soup, dessert, pizza making, Russian foods, as well as Asian foods. My friend and I had a Groupon to learn to cook. We opted for the class to learn how to make cream of broccoli, ravioli, and cannoli with an option for a glass of beer or wine. This same exact deal is also available if you call them for a code to apply to your online transaction so that Groupon or living social doesn't keep a portion of the money (it is a non profit). The director Hassi Mark is hilarious. He is the main teacher who is very direct and forward. In reading some of the comments here about him being rude, you have to understand that goes with the territory. He's not really attacking anyone but just making jokes to keep the class entertained. If you have a sense of humor or don't take everything to heart, you'd have a good time. The class starts with a presentation on how to cook the food, then you get split into three groups to head back into the kitchen to cook. People commented that the kitchen is messy and dirty. In comparison to your own house kitchen maybe so but the ideal home kitchen also doesn't have everything a commercial kitchen does. 100 different ingredients? Several prep tables? 8 burners? Several ovens? Commercial grade pots and pans? As someone who's worked in the restaurant industry, this is pretty neat and organized with everything you'd expect to find. Being split into groups allowed for team building, which I thought was a pretty good and fun experience. After cooking, they plate your food and serve it for you to eat. What our team cooked were delicious! In the end, you get to being home the recipe/ instructions but you pretty much may not need it has Hassi does a great job teaching it. I'll come back for their pizza making class. read more

Cafe Napoli - Coffee & Tea Near Me - Sacramento, California

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We received a gift certificate for the Family Night for Christmas - where the kids make pizza in the kitchen while the parents enjoy a dinner at 50% off. Great idea, right? Here's our experience... The kids had fun trying to toss dough. Not sure that's enough for the cost though. As far as the food - well - based on my daughters experience in the kitchen, we will never go back - it completely killed any enjoyment my husband or I had in the evening & we will warn anyone and everyone we can to stay away... while my youngest was 'tossing' dough, it fell on the floor - she was told "don't worry the oven is so hot it will kill everything." Are you kidding me??? The floor in the kitchen was filthy! You could clearly see that from where we sat in the dining room that there was food all over the floor. We didn't want to make a scene in front of our girls - so we just made our youngest box and bring home her pizza which we will throw away. If you're dying to go & try it out - just toss the dough - but don't eat the food... it's likely fallen on the floor and they think that's okay apparently. **Update**I've received a response and an apology from Café Napoli regarding this incident - as well as a request that we come again for another class... I'll not change my rating until after that second experience - if & when that happens. read more

Their food is fine. I even took a cooking class here that was very enjoyable. I've only managed to eat one pizza here, for reasons I will explain, and it was good. Spectacular? No. But it worked out nicely for my evening. This review is primarily on their idea of customer service. This is absolutely insane. The LAST time I tried to order a pizza, I was told I couldn't order anything because of an event taking place and no orders were being taken, not even takeout. TONIGHT, I call to order a pizza and I'm told that the guy who is apparently the ONLY one in the entire restaurant who is qualified to make a pizza had to leave. 7:30 on a Saturday night. Apparently no more pizzas. I am 1 for 3 in ordering from Cafe Napoli. I'm done with this place. read more

Mediocre food, sub par service. Sent our steak back three times. Couldn't get medium rare. Came back burnt. Suppose to be a cooking school, but I don't know what they're teaching the students. read more

Definitely not a good place for large groups. Came with coworkers for lunch. We were the only party in the restaurant so I expected things to run more smoothly. The food wasn't brought out together, which is slightly expected with a large group of 15, but ours weren't even close. Probably about 20 minutes between the first and last persons getting served. I ordered the Stromboli and it was not good. Very bready and not much filling. They automatically split the checks, which is ok, but it was a nightmare trying to pay them. I had to wait about 20 minutes to get my card back. Some folks just got up and walked their checks to the gentlemen at the register. So with service being extremely slow, and quality of food being pretty low, I definitely won't be going back. read more

Very disappointed in service and prices. Ordered a pizza to go. The menu states the pizza should serve 6 people and it cost a total of $22.68. The pizza only had only seven slices and is very small. Furthermore, to get half one type of pizza and half another, there was a premium which was not explained at the time of order. When I asked the server about this he was quite rude. I will never go back. I added another star because the inside looks like an interesting place to sit and eat.... But I didn't stay for that experience. read more

We went here as four couples on date nights together for their pizza making class. We were seated together along one side of a "U" shaped table. The pizza demonstrations took place in between the tables. Our host chef treated everyone like family and was very gracious. He kept us entertained with his humor, knowledge and great food! We were treated like family as we laughed, cheered and drank great wine and beer. The service was good and the food came out delicious! Plus we had fun making our own creations. It is dinner and entertainment so plan on a couple hours. read more

Bought a Groupon for the Cooking with Movies series. Very, very disappointed. First of all, it was over 100 degrees outside. We were both very thirsty upon arrival, but no one came to offer us drinks. Eventually I got up to fill up our cups at the water fountain by the bathrooms, which I then noticed other people were doing. Apparently it is a self-serve water system there. Finally someone came around to ask if we wanted anything more than water, and when I asked for some ice to put in my water, he said, "What, it's not cold enough for you?" Again, 100+ degrees outside. The woman sitting next to us even waived someone down at one point to ask how to order a drink. The employee waived to the back, and then, after a confused look from the guest, explained, "He'll get your drinks, I'm just the chef." "He" was on the other side of the restaurant doing who knows what. The chef was standing at the front doing absolutely nothing. No introductions were made. The movie came on about 20 minutes after we were supposed to start--again, no introduction, no "Welcome, we're about to get started." And there was still no mention of food. I still don't know if we were to do the cooking or if the chef was just doing the cooking on the projector and then serving us. Either way, we came hungry, and that was a big mistake. Apparently food isn't served for a very long time, so don't come hungry. After over a half an hour of poor service and no food, we were hot, hungry, and thirsty so we actually walked out before cooking even started. Dare I ask for a refund? No, because their website says they don't give refunds about a hundred times in big bold highlighted letters. Hm, I wonder why they have to emphasize that so much? Even their automated email replies are aggressive and rude, full of highlights and bold, stating they won't respond if it's a frequently asked question, if it pertains to a refund, and that their staff are very busy and thus can only assist with a few issues. read more

Fantastic! Let me tell you this; I have never ever had a better "Kubideh" anywhere! The Masto Khiyar and other condiments are great as well. What a great price also!!! Loved it! read more

I took my kids and hubby to the Teenage Mutant Ninja Turtle theme night and we had the option to make pizza, calzone or Stromboli. The night lasts about two two and a half hours and you don't actually eat until the end so have a snack before you go. The movie is just kind of on in the background and on a small tv. They will show a demonstration while you sip on a glass of wine or beer. They have fun with the crowd and each you the technique you will need for the night. Our teacher for the night was Hasi and he had us laughing! They will cook each thing they showed you and you will get to sample it. When the time came to make ours they had three stations set up to make your item. The place is actually a culinary school and has some cool decorations a vibe. It totally looks like a regular restaurant. Check for a groupon or call the place and ask for the Internet special. read more

I am in love with lasagna! Very nice place to eat. Prices are little too much but good

Absolutely and wonderfully delicious! I had the Sultani plate and it was incredible! It melted in my mouth with taste! The presentation was gorgeous! The staff was super friendly and professional. The decor is fabulous and you almost forget where you are. You must try the desserts! So scrumptious and tempting! I will keep going and I will be bringing my family as well. read more

Excellent chicken kabob plate with rice and veggies and so inexpensive! However, I do not recommend the fried eggplant over Alfredo, much too deep fried , as if you were eating only fried batter. Gave me a horrible stomach ache. read more

Went here for lunch. What a darling place...how did it take me so long to find Napoli's. The decorations are so cute, I feel like I'm in Italy...down to the lingerie hanging from the clothes line. The food was very good as well. We left room to share a piece of the Napoleon for dessert. It was flakey and light with a sweet filling. I will be back with friends and family. read more

Heard of this place through a co-worker and thought to try it out. Interesting deco, friendly servers, pretty clean place. I ordered the sultani combination. Nice presentation, but the rice was not as dry and fluffy as I expected, the chicken was not as flavorful and a bit dry (breast meat), the beef was okay. The price was very reasonable. I would come back to try out other items on the menu, but would not order the sultani again. read more

My boyfriend and I attended for the pizza cooking class and had a great time! It was informative and a neat experience. We are looking forward to returning in December for the 3 course Italian Dinner class. read more

We just finished the "How to make Pizza and Calzones" class at Café Napoli Culinary Academy. The owner, Hassi, was the teacher and entertainment for the evening. He was so fun to watch, and he was very informative and helpful. We started with a complimentary beer, and watched the chef at work, teaching us how to stretch and throw pizza dough in the air. He even took the dough and threw it to people at the tables to see if they could catch it. It was so funny to watch. One guy flinched and the pizza flew over his head on to the floor behind him. We all had a good laugh at his expense. After the demonstrations on Pizza, Stuffed Pizza, Calzone and Stromboli, we were placed in small groups, and given a ball of dough to create our own masterpiece. The toppings were already cut up and available. I threw my dough in the air like a pro. I created the most perfect Stromboli. I was so proud that I walked around showing it off. After all the pizzas came out of the ovens, we sat around critiquing each other's handy work. Everyone's food came out amazingly well. I am so glad we attended this class. Now I will make pizza at home. He mentioned they are open for lunch during the week, and dinner Friday and Saturdays. I'll definitely be back for lunch, and bring people to see what I accomplished. Bravo, it was an excellent way to spend an evening. Thank you Hassi, Mercedes, and Austin for all the know how and assistance. read more

Went there yesterday. My 3rd visit. Brought 2 friends, never been... We had the best Carbonara, and freshest! Enough for 8 people. She , Mercedes made fresh minestrone for my friend, due or clam chowder still being made for evening.. Service awesome,, and they will accommodate private parties if you need..Atmosphere like being in Italy.. .. I suggest if you like your wine, bring your own.. Only a couple of choices... read more

One star is generous. I wish I could have a refund, but I used a Groupon for the take out Pizza. I waited 40min for 2 pizzas & we were the ONLY people in the entire restaurant on a Friday night at 6pm. Apparently even though the online site says all day pizzas, they only offer a couple of them on Fri & Sat nights. The owner made us pay $2 extra per topping to build our own when what we wanted is on the daily menu. RIP OFF! Stay far away from this place. The Margharita pizza was lacking in every department... Bland. We also got the Sicilian pizza. Had high hopes for this one, but we each took one bite and gagged. Something on this pizza was spoiled. Cannot figure out if it was the sauce or sausage. We will NEVER return to this place. read more

My wife bought a Groupon for a cooking class for date night. We had to book two months in advance, so we thought it would be amazing. The Groupon cost 28 bucks. Then when you get there its another 10 bucks for "gratuity." So we are in this for almost 40 bucks. We sit there for a while, waiting. At around 6:30 we finally get started. We are two people in a place filled with 30. The chef finally comes out to demo what we will be making, but he is not following the recipes we have. He is altering them on the fly and expecting everyone to follow. Eventually we wander into the kitchen to "cook." This consists of dumping ingredients into a skillet and stiring. It is a three course meal, but you only get to heat a part of it. There were three teams, broken into very uneven numbers- 8, 8, and 14. So most of us actually did no cooking. We were instead used to bug the chefs for ingredients that had been forgotten! When we sat down to eat, the portions were off. The appetizer was bland due to missing ingredients, the main dish was alright, and the desert was like eating sugar flavored snot. Total waste of time and money. Its a shame because its such a good idea, but so poorly executed. read more

This review is based on their 5 course Italian cooking class. I'm not one who normally complains, but save your money and time. First off we had to pay an undisclosed $8 service fee per person upon checking in which we thought was strange. Then we were told to sit at a table in the dinning room and wait. We waited for 30 min before we were even greeted. Already people were complaining from the long wait in the hot dinning room. We then were told to follow the "chefs" into the kitchen where they were making the food. There were 14 people plus about 4 chefs in a tiny tiny kitchen. It was hard to hear and see what each chef was doing. There was zero hands on. The only prep I did for the meal was tenderizing some chicken and stuffing a pre made cannoli.i thought this class would have actually had some hands on experience. It was more of a kitchen tour than a cooking class. I think they should limit the class to 8 students max. 14 was WAY to many. Another thing I thought was strange was that the menu we made was different from the one that was advertised. We didn't make salad or the pasta with pesto sauce or the broccoli soup. Instead we made minestrone soup, pasta primavera and no salad. Another thing that bugged me was the fact that the pasta was from a box. I would've thought with a cooking class we would've made our pasta. The cannolis were store bought and then we stuffed them..... Really??? Store bought cannolis? Crazy. Save your time and money!! read more

Let me start off by saying this place has serious potential - but there's no way it can survive due to it's poor customer service. On a positive note (where they completely succeeded in customer service) they honored my boyfriend's groupon which was originally for a cooking class and let us use it for dinner for two. But the rest of customer service - very very lacking. We entered the restaurant where a server was sitting at one of the front tables behind the hostess stand and instead of acknowledging us other than her look-over she went to the bartender to tell him that there were people at the front. I don't care if she was on break or completely done with work, it's not hard to say "someone will be right with you." She clearly saw us. The bartender was very friendly, but unfortunately our interaction was not with him the entire night. Our server took forever to get to us (we were her only table and she walked by us several times). We ordered everything as soon as she did get there for fear of her not returning. My boyfriend ordered the spaghetti and meatballs and a glass of cab, I ordered the shrimp fettucini and a glass of chardonnay. About 10 minutes passed and we still hadn't gotten the wine we ordered. We flagged down another server walking by to let her know and she tried to help us. I ordered chardonnay and they were out of it which was ok, but then they were also out of pinot grigio. She kept recommending the white zin but it ended up feeling like too much of a hassle at that point - it's not like they had a large wine list (I think five white/red wines each). Literally moments after my boyfriend got his wine our entrees arrived. We started eating and the food was surprisingly better than it looked. But I noticed my fettucini didn't taste shrimpy at all! I thought maybe it was cut up really small but when I asked my server informed me I just ordered regular fettucini and it said on the menu that we had to add shrimp or chicken for a $1 - which it didn't say anywhere. We made that clear and she continued to argue with us. Whatever happened to the customer is always right? She ended up looking at a menu and we were right. She apologized which was cool but then said she didn't have anymore shrimp which wasn't the end of the world for me but disappointing. She then went to the kitchen and came back and informed me they did indeed have shrimp and they'd make me some. She later came back with only two pieces of shrimp and informed me about how they seasoned it just for me.... I seriously hope they put seasoning on their shrimp for anyone! We got the check and everything was right. It was a shame it was such a disappointing experience. The food was decent. I think the place and the staff just need a serious revamping. The only thing that saved this experience was having awesome company. read more

the best chicken kabobs this side of the Mediterranen,Excellent chicken marsala too,amazing prices and great selection of Italian and mediterranean food with attention to detail.One of the best lunch spots in Sacramento read more

Never. Again. Purchased the cooking class groupon...Got there at 5:30 and did not eat until 8:30, was starving and the food ended up gross not to mention the fact that i was absolutely disgusted by how uncleanly the place was (i mean cockroach spray IN THE KITCHEN)! I cant believe that place is still in business and that they have any good reviews on yelp... Im still hangry read more

My husband and I took the cooking class and had a great time. You watch 3 demos and then split up into teams to make the 3 dishes. You may want to eat a little before as it does take time to make. A fun way to introduce you to new cooking styles/flavors and recipes. It's very relaxed and fun. The owner is friendly and very knowledgeable. There are some reviews talking about the cleanliness, the kitchen is clean. It is a working kitchen and the equipment is used. That is all. I recommend it and have already purchased another class. read more

We walk in and the lady upfront did not know if they served lunch. WTF. Then she asks someone and sits us down. Took long time to get the food and I got the wrong sandwich. She told me they were out of tomatoes and she sent someone to go get some more. They had the same lady taking orders, making the food and was the cashier. My sandwich was dry as it can be. Had to dip it in my salad dressing so I can eat it because it was really dry. We were out of water and no one asked if we needed more. read more

My sister and I attended the pizza making class with Chef Hassi. It was excellent! He is a very funny guy and a talented chef. We learned to make pizza, calzones, and stromboli. He made all three and we ate the results which were excellent. Then we made our own with assistance from the staff. I think all the staff did a great job. It was really enjoyable and there are many classes from which to choose. We will definitely go back and we will go back and have lunch there as well. read more

OK, so I bought a Groupon for the cooking class for my family to have a fun experience together. I was super excited until I started reading the reviews. So, as the date neared, I became anxious because I didn't want anything to go wrong. OMG. The total opposite happened. This place is fantastic! Penny, Mark, Hassi, Emiliano, and the others were all funny, helpful, personable, and engaged with all 30 people attending last night, including the teenagers. Our group consisted of 12 people, and they happily modified their "normal" groupings to accommodate us sitting and cooking together. The food was delicious, the instruction was helpful. It persuaded some of my more "everything has to be measured" family members to come out of their comfort zone. The wine was delicious! We all really enjoyed the multi-cultural atmosphere and the various food cultures, accents, and world perspectives that were represented. Even the non-food related conversations were engaging and interesting. The two teenagers that I brought were able to learn how to prepare a "fancy" meal that they're looking forward to recreating for their friends at home. I highly recommend Napoli Cooking Classes, and if I worked in Sacramento, I would definitely be going to lunch at the restaurant. read more

We had a Groupon and were looking forward to a fun evening. Everything was proceeding fine with scheduling, but once they found we had a Groupon, they stopped responding to emails and phone calls. They never honored the Groupon, so we were out the money. Groupon was no help either when we contacted them. read more

I was railroaded into going to this school through State Fund. I was expected to pay a $150.00 fee for knives and books, I was given a smart and final bag with one cheep smart and final steak knife and an apron with my name on it. There were No books! NO test, the safe serve answers were given to us. The instructor was deported back to Iran so we were left without instruction. Then the owner would bring groups of people through and we, the students, were to lie and tell them were the instructors. We were expected to spend over a week on organizing paperwork, cleaning the place up prior to state inspection...they didn't pass! This place is filthy!!! In the baking bins, flour was infested with bugs, large quantities, of expired food, were purchased and sold to customers! The owners claim to fame was he owned a pizza parlor. So we learned how to make pizza every week, and a variety of middle eastern dishes! The owner is a scam artist with a fake web site...State Fund is in on it! I reported both, nothing was done! Imagine that. read more