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    CalPro Pest Control

    5.0 (1 review)
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    Pest inspection

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    1 year ago

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    CalPro Inspection Group

    CalPro Inspection Group

    4.5
    (313 reviews)

    The CalPro personnel were very competent and thorough with their inspections of the residence that…read moreI am in the process of buying. I would highly recommend them!

    If you're looking for an honest company, CalPro is not it…read more I held off on writing this review because I wanted to give the company the opportunity to make the situation right. After four days of back and forth, it's clear they have no intention of taking accountability for what I believe was a significant oversight during our home inspection. We hired CalPro to perform our home, sewer, and pest inspections before purchasing our home. After closing, we began noticing a burning smell coming from the electrical panel outside. I had four different electrical companies inspect it, and every one of them immediately said the panel needs to be replaced. They explained that it is a Zinsco panel, which is widely known in the electrical and insurance industries for its safety concerns and is often considered uninsurable or in need of replacement. When I reviewed our home inspection report, I was surprised to find there was no mention that the electrical panel was a Zinsco panel. The report included photos of the panel but no notation identifying it or recommending further evaluation or replacement. Although I wasn't able to be present for the entire inspection, my realtor was. During the inspection, the inspector identified the panel as Zinsco and told my realtor that because the breakers had been updated, it wasn't a safety concern. When we later questioned why the report didn't mention the panel, he repeated the same explanation during a phone call and suggested the electricians were simply trying to sell us a new panel. Had the report identified the panel and its potential implications, I would have had the opportunity to negotiate with the sellers before closing. Instead, I'm now facing an unexpected $5,000 expense. I contacted CalPro to give them the opportunity to address the situation. Their response was that the inspector was unaware the panel was a Zinsco panel. That directly conflicts with what my realtor was told during both the inspection and the follow-up phone call. Rather than acknowledging the discrepancy or investigating what happened, the company stood by that explanation. I also forwarded the email correspondence to the owner. The office staff told me she was "aware of the issue" but "not always available by email." Everyone makes mistakes. What separates a good company from a bad one is how they handle them. Unfortunately, based on my experience, CalPro chose to deny responsibility instead of addressing a serious issue that has left us with a substantial unexpected expense. Since CalPro has chosen not to take responsibility for this issue, I am now being forced to spend additional time and money to resolve it through the court system.

    CalPro Pest Control - pest_control - Updated August 2026

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