We recently purchased an RV from this store and have had nothing but problems over and over again. We understand that there are "kinks" to be ironed out with new items due to manufacture issue, but a few of the employees we have dealt with are either clueless or completely rude. They could do better, that's for sure. read more

Where camping dreams go to die... we walked in, no one was there to help us so the really nice front desk lady told us to go ahead and make our way out to the outside area where all the campers are parked. Well about 5 minutes later a guy comes out and told us "we shouldn't be back here alone"... told him the front desk lady said their was no one to help us and sent us back here"... he then proceeded to immediately ask us what our price range was. RUDE. Then after about 10 minutes of following us around while we showed ourselves campers that we thought might work for us, he told us "you people Are all over the place, tell me what you want so you can help me help you"... then he asked what our price point was again. We told him we did t have a low or high and that price wasn't an issue. Because it wasn't. Then he said, "well he close in 15 minutes.".. I said, "no problem, we will come back another time"... actually we won't because the guy was a complete jerk and was judging us based on how big of a sale he was going to make. These people Give RV sales a BAD NAME. We will purchase from next door. Steer clear of these people if you Actually want help and someone to answer questions, because he was rude, condescending and only wanted to make a quick sale. Meh. read more

Not good not helpful not knowledgeable the employees are worse than home depot not there to help just say no a couple times and you'll surely walk away and leave them alone attitude so they can get back to their phone and watch the clock till its time to go home read more

Had a very good buying and trading in experience today. Salesman Jerry Ogle was very helpful, after more than one visit by us, and couldn't have been nicer and more easy going. Bought a hybrid travel trailer that will work great for us and traded in a tent trailer with a very similar floor plan. They offered us an initial amount for our trade in and we held out for a higher amount and they agreed to that. Everyone we've dealt with was very friendly and helpful. Also glad to help the local business, especially if we have any future issues. read more

OVER PRICE for work performed. We had weather stripping which needed to be replaced around one slider and Camping World charged us over $700!! We will never go to Camping World for repairs. read more

Brain D. at Camping World is an amazing guy!!! Our new motorhome refrigerator broke down when traveling and Camping World was the only place that would take us to do warranty repair. Brian was such a positive listener and was so understanding/sympathetic to our needs. He was extremely kind to help us and found a motel that would take us with a large dog and he even drove us there. What a SPECIAL guy! What an outstanding employee that goes above and beyond satisfying their customers. Wow, this challenging trip was made positive just meeting- Brian. Thank you for all your caring attitude towards us. Camping World is so fortunate to have such a passionate person! read more

Fantastic service, very knowledgable . Brian called me back about a problem I had with my tv and solved it over the phone. Very very pleased with their service . Thank much read more

This is the absolute worse place to service your RV period! I have an RV that was purchased in 2016. Got an appointment to have two items repaired and was told that they were not covered under the warranty. WHAT? And that's after several calls and a returned call from the service manager...1... Why are you receiving RV 's when you can't even start repairs for 6 weeks? I was warned by several people at work but wanted to give CW the opportunity first. THEY BLEW IT! I will not be returning to camping world again except to pick up my unit... read more

We purchased a new travel trailer and were told to come and pick it up and do the walk around following Tuesday. We live over an hour away and when we called to see if we could come a bit earlier we found out the new trailer wasn't ready to be picked up that day... No phone call or heads up. Really? It takes 5 days to detail a trailer and have it ready to go? Then it's not? Got the usual excuses...they were busy etc.. We are going out of town and won't be able to get in now for two weeks! Really not happy with the customer service. read more

I had my RV in Tuesday morning for warranty work. No work had been done by THURSDAY morning. My wife called service manager about why the work had not begun. He said he would get them to complete the job that day. I get a phone call late Thursday. Work had still not been completed. The service worker had forgot the back up camera was also not working. I drove to Anderson Friday morning to talk to service manager. He was off and store manager was off. I talked to service advisor and he said it was standard for them to have an RV in there 72 hours before they look at the RV. So they move our RV around for 3 days till they look at it. The dispatcher told me most appointment are 1 to 2 weeks out. I had started the warranty work more than a month ago. He acted like he was doing me a favor getting my RV in after a month of waiting. While I was there I watched a customer come in for a 10:30 delivery of a new RV they were buying. The manager told them they did not get loan approval till late the day before. Their RV was not ready and to come back at 3pm. The customer told them they could not do it at 3pm. They asked for a Saturday morning appt. He said he was delivering 5 RV tomorrow morning and they would have to do it in the afternoon. He told them it would inconvenience the other customers and he would not do that. They left saying they would call him. All they had to do was call them and tell them to be in at 3pm today last night. Camping world does not treat their customers very nice. read more

Purchasing this RV trailer from was one of the worse mistakes that I was involved in. We wished that we have stuck to our desire to wait and think about it, and shop around. But the salesman was pushy in getting us to make the buy. Our fault. Do your research, and look around. There's a lot of good buys, with better quality, and better service. I won't go into details of the stress, and lack of quality service. Well, I do have proof from my AAA RV insurance expert. Be a wise and a sharp shopper, unlike us. I hope this helps. read more

We got an estimate and set up an appointment to have the work done. 4 days later, we still do not have our RV back! The business office has our extended warranty. Seems the Service manager did not, so he chose not to start the repairs. They do not phone to give updates as they work, they do not keep the customer informed, and they were and are very frustrating to deal with. We are going to find another service department able to do warranty work. I do not recommend the Anderson Camping World for repairs! read more

The worst store I have ever dealt with I bought an air-conditioner and it was bad took it back they gave me another one that worked one day said it was new but the wires were twisted on it they said they bench tested them they were perfect but they would not work in my RV at all they get bad service and don't help anybody this process started in April on 6 April 2016 is now June 7 and it's hot and I still don't have an air-conditioner and I can't do anything but tell me to bring the trailer in and leave it I'm staying in it I can't do that so they can help people read more

We bought a new trailer there in March. When we went to pick it up, we spent seven hours there. No response from any one, except we are working on it. When we finally got it home, we discovered one of the pop outs hits one of the ceiling lights and the cords for the pop outs rub the tires. We took it back for warranty work and they keep it for almost a month, and we had to call about it. We got it back, they replaced the light with a smaller and put putty in the holes from the old light. We were told the wires were fixed. We went on a trip and when we got back, we noticed that the tires had rubbed one of the wires that was supposed to have been fixed. My wife went to their store, after we got back, to purchase a couple of things for the trailer and was told they could not get any parts for our trailer, even thought they sold us the trailer. She went next door to B & B and they ordered the parts. We were told by several people, not to buy from Camping World because their customer service was terrible. They were right. read more

Do not take your RV to this repair facility!!! I took my 5th wheel in for warranty work, Aug 27th. When I dropped it off I indicated what the problems were, I even suggested what it would take to repair the problems. 5 weeks later they finally replaced the defective electric motor and water pump that I suggested Aug. 27th. When I asked them why it took so long I just got the run around. Never again! The factory defective parts were replaced so good bye camping world. After reading complaints about this service department, I'm not the only upset customer!! read more

We bought a 2015 Forest River Sandstorm from the Redding, CA location and it was the WORST experience ever! Not only did they have horrible customer service & management, they lied about our trailer to us, they also did not have the trailer ready for "delivery" aka: pickup I had to wait for 3 hrs in the store (they never cleaned it either in that time), and there's issues with poor craftsmanship that I brought to the store's attention and never got a call back. We will NEVER buy another trailer from them again. We were hoping being such a large company they'd be helpful, knowledgeable and informative. Man were we wrong! I wrote a 4 page letter stating all our issues with times, dates and people I just haven't found who to send it to yet. Everyone keeps sending me to someone else to pass off the buck. Never again Redding Camping World. Never again. read more

Too bad there isn't a place for ZERO stars. Stay far, far away from away from this place!!! As one of the previous reviewers mentioned, we too had to deal with Rick Bordon and I am so glad I kept all the correspondence between us because now I have written proof that he lied about what work was performed. I am sending this documentation to BBB, insurance commissioner and anyone else who will listen because these people NEED TO BE STOPPED!!!!! I wish we'd listened to our many RV friends who warned us to stay away from them. If you're reading this and are considering taking your RV to them PLEASE DON'T.....I guarantee you'll be sorry. We recommend Campers Corral in Red Bluff. They are now fixing our A/C because Camping World said we had a bad thermostat and charged us $350 to repair. We'll guess what......the problem is the thermostat and it was NEVER REPAIRED, and this is only one of several issues we have with them. STAY FAR, FAR AWAY!!! read more

An unfortunate blowout on one of the tires of my Winnebago 5th wheel trailer did some extensive damage to the landing gear in the rear of the trailer. I took the trailer to Camping wheel on April 28th and three weeks later I called to see the status, since three weeks is a pretty long time for a dealership to have a vehicle and not have it repaired.... much less no communication. I spoke with Gary, I assume he is the service manager and he told me that they were waiting for the parts from Winnebago. I asked him if he contacted Winnebago to see what the hold up was and he told me that he hadn't. I asked Gary for the phone # for Winnebago so I could light a fire under them as my wife and I really would like to use our trailer. I called Winnebago, spoke with the parts manager and she informed me that they were waiting for Camping World to call in their credit card # so they could release the order. I called Gary at Camping World and told him that it was not my place to investigate the problem as it was his job and that they dropped the ball. Finally after a month and two weeks, we got our trailer back... no apologies or anything, plus our battery was dead. Read some of the other Yelp comments on Camping World Redding, they have experienced the same problems. If you need repairs to your RV, please think twice before going to Camping World, I'm sure you will be able to find someone that will really appreciate your business and do a good job. read more

we purchased a new Winnebago navion in January with plans to pick it up the first week of feb.2018,gave them a week to prep it, they said they would clean the coach inside and out and fill all fluids ,for this they charged me $ 1200. no way around it , they were gonna spend hours cleaning and checking fluids. We returned a week later to pick it up[180mi drive] it looked like nothing was done and when I inspected it I found scratches and nics in the bodywork that weren't there on my first walkaround. it had to spend another week in their bodyshop. we made another trip a week later to pick it up. I called my salesman ahead of time asked him to make sure it was ready as we were taking it camping. When we got there ,the paint repair was good but he missed 6 small nics down to primer, within 18 inches of the repair,I didn't notice those until I got it home. The coach wasn't clean , they took the plastic off the floor but left glue and crud. I could hardly see out the windows. the house batteries were dead [turns out they're toast ,and will not hold a charge] The ride home was fun as the def fluid warning light came on followed by the verbal warning. I had to find a store and buy def fluid,it took 2 gallons. In checking the tire pressure I found 44lbs of pressure in 5 tires, 1 had 55 ,the pressure required is 61 in all tires.My opinion of camping world Redding is they don't have a clue about customer service ,buying from them was a horrible experience. read more

It took one week of the used car salesman sales manager trying to come to a decent price for an 86,000 5th wheel. After that I discussed that I had found a loan thats available from Good Sam on the internet for 3.85% interest. The Finance Manager informed me that it was a loss liter and that no one ever qualifies for that loan and that he would get us a loan. Well I went through the days of waiting for approvals and was told by the Finance manager that 6.25 was as good as I could get. I told him that it was unexceptable and made some phone calls of my own. Good Sam does offer a 3.85% interest rate on new rv loans and I would of qualified. The reason I was told that those loans were lies was because they get a kick back from banks that they use and thats what they wanted me to do. That loan vs the loan from Good Sam would of cost me 12,000 more in interest over 10 years. They would of recieved a kick back of 800.00. Do they really care about the customer?? Well the proof is in my story... Needless to say I cancelled my purchase and took back the $8000.00 down payment. I loved the 5th wheel but will not give my money to a place that does not care about their customers.. I do like the service department and Damian is the best. read more

Recently took my fifth wheel in to Camping World in have a new water pump installed. We unhooked and left to do some shopping. When we returned , the RV was parked just where we left it and the new pump had been installed. What I didn't know was that they had moved it into their workshop to do the work, and when they re-parked it, they didn't re-chalk the wheels. (Yes, I should have checked this but I didn't) Murphy's law being what it is, the RV rolled when I was trying to re-hook and caused some damage to my truck. The manager, Rick Williams, came out to look at it, and agreed to have their body shop fix the damage, even though I was partially to blame. We were able to park the RV on their lot and stay in it while the work was being done. They did a great job fixing the truck and did so in a timely manner. I think this says a lot about their commitment to customer service and I left feeling that I had been treated right. read more

As far as the girls working the counter, they are helpful and friendly. The service department is absolutely awful. We took our 5th wheel in because we couldn't get the hot water heater to light. Took it in and they charged is $130 and said it had bees nests in it. We took it up camping and had no luck lighting it. We returned it and they stated it lit and ran for 6 hours straight with no problems. We took it camping, feeling like morons and it would NOT light. We went Ina nod talked to a man working the service counter and he said it could be our batteries even though they hVe always read fully charged. We purchased a new battery for $90 and that didn't fix it. I called and spoke with a service tech and he said it could be a fuse. We went in and purchased a $30 diode and that still didn't fix it. I finally called and spoke with the manager, Rick Williams, he assured me that he would walk us through it and make sure we solved the problem. We had to wait 3 weeks to get in and when we showed up they had no record of our apptmt and Rick was no where to be found. He sent out Brian, which was very polite. We walked through the steps and it would not light. The tech told us he thought it was probably the thermostat but couldn't guarantee that it was the problem. They told us it would cost 1 1/2 hours of man hours plus the $30 part so around $190 to fix it. My husband is not a mechanic of any sorts or a mr fix-it but got it home, watched a YouTube video and had it on in 10 minutes. Luckily, it fired right up. I will absolutely never return there for service. I think any Joe Schmoe off street could throw money at a problem but you should stand behind your service and not give up until you fix it and make the customer happy. read more

Today I have seen the worst case of customer service I have ever seen anywhere. Walmart made the Anderson ca camping look like the worst place to ever purchase anything. My brother has purchased a brand new 2016 trailer and has had nothing but problems and has been back and forth so many times I quit counting. And when he told me about his experiences I thought he was blowing it out of proportion because of not getting it fixed. That was until I went with him today and the trailer that was supposed to be done was not. The worse part was the district manager the one who is supposed to be the face of the store was condicending to my brother and when I stepped in cause it was really pissing me off he just smiles and starts to be a smart-ass and not giving a crap that the customer is not happy. Would never recommend anyone ever buy from this establishment. Also someone up higher might want to think about cleaning house starting with the district manager. read more

what a bad experience !!!!! Was treated like a "we don't want your business" type person from start to finish....brought my rv in for a leaking bedroom slide,,and was given a diagnostic run around to the point that I could tell they never pulled a hydraulic ram out before,,,after doing my own research and after being given several different stories by service writer Bryan Royce I decided to go elsewhere for repairs,,they also did a weld and 2 bolt replacement on my slide out step to the tune of $595 dollars2.5 hours labor and diagnostics for brakes).....if you are anywhere near the Redding Calif area and need RV repairs go to All Wheel Alignment,,,they are courtious,,,upfront and reliable ,,,the slide repair took them 2 hours after waiting for parts....at campers world you can stand for hours before anyone even acknowledges your presence,,,and then you are treated like you are a bother to them...Mr Royce is lucky I didn't punch his lights out for lying to me......I ran a service business for 42 years ,,,this is not a way to treat customers if you want repeat business,,,trust me don't waste your time or money,,I'll never go to any campers world after this B.S. Mike Beattie Coventry Conn read more