They had what I wanted so I took the Trailer, but did not get weight distribution hitch which we asked for to be added in the loan. I felt rushed from both the seller and the finance guy, I felt I was expected to know everything in 30 seconds. I would have given it a five star if the financial representative would have had some patience, the whole phone call made me have second thoughts getting the trailer from them. One thing I liked about this particular store is that they have a large selection RV accessories at good prices. read more

Definitely go out of town before buying from them. We went to La Mesa RV in Sacramento and paid 18K less for our new motorhome and got 13K more for our trade. They think they are the only game in town so they don't work with you. Plus they also charge this get ready package or something to get extra from you. La Mesa has a huge indoor showroom and the staff is awesome! read more

After receiving an email from corporate offering to buy our toy hauler we decided to take our trailer in for sale. That was on the 1st of July. It is now the 12th of July and we still have not been paid for our trailer and NOBODY at the dealership will give us an update or even return our call. Best part is they already have our trailer listed for sale despite not having the title. It's 2022, it take but seconds to provide an update via email yet we get nothing despite our multiple request for information. read more

I loved Michael Burrell!! Super attentive to my needs. He was patient and showed me all my options. Eric came into to speak to me and never had me feeling pressured. Come see the people at Camping World and ask for Mike or Eric. Great service. read more

To put it bluntly I wouldn't even buy a roll of toilet paper from this camping world the service I have received from buying a brand new 28 foot Jayco fifth wheel The problem with the trailer was not camping world's fault but the service that I have had done from camping world is so below par I can't tell you how disgusted I am with him and I'm serious I won't buy a roll of toilet paper from them I'd rather use a cardboard box read more

Called them 2x to inquire if the retail store had an item in stock. The associates are courteous and very helpful. They not only provided me with the requested information but also gave me options regarding where I could pick up the items I needed immediately. Excellent customer service. Thank you so much!! read more

I was here and I bought small but very nice RV. Mr. Steven streeks he is the BEST. Helped me immensely he answered all my questions, and was very kind polite and very professional. I highly recommend camping world. The biggest American flag around. Five stars. Thank you so much for everything... read more

My husband and I have been shopping for a new fifth wheel for over a year. Our requirements were a little unique, as I needed a functioning office space because I work from home. Also, this is going to be my husband's home for 5 days out of the week for the next 4 months, so we wanted a rig that was rated for full-time living. Most of the rigs we saw may have had a bonus room, but the desk space was too small, or there were too many steps between the living room, down to the kitchen, back up to the bedroom and bathroom. We're not old, but going up and down like that does take a toll on your knees. Also, I wanted the solid stairs in and out of the rig, so that was a consideration as well. We had finally settled on a Keystone Montana 3854BR that has a bonus room w/ loft and outside kitchen. It had residential appliances, theater seating, a full couch that can pull out into a bed, a love seat in the office which can also pull out into a bed, and a full wall-to-wall desk - what a luxury! When we finally went to find one, most of the RV dealers didn't have that model in stock. We found one at Camping World in Bakersfield. It had all the extras we wanted, including a king bed and a tow-hitch for the travel trailer. My husband contacted them and worked with Virgil to negotiate a great price. The best part? Virgil even took our calls during his day off. That's service. Once we put the $500 down to secure the rig, I worked with Leesa for the financing. She gave us all the information and negotiated an excellent interest rate, lower than the one our credit union was offering. The day we went to pick up the rig, it was cleaned and Bennie in service provided us excellent instruction about the ins and outs of the rig. He was patient, knowledgeable, and his team fixed the small nits I pointed out right there and then. Trust me, we went over that rig with a fine-toothed comb - testing all the gadgets, the lights, the pop-outs, and my husband toured the roof and examined the exterior, the storage space, the mechanics of the rig very carefully. Bennie didn't blink an eye and was happy to help us with all of our questions and concerns. When we went to financing with Leesa, she was very friendly, very patient with all our questions, very honest and upfront about what were responsible for, what the warranty covered, and how long the warranty was good for. The discrepancy between the packages was minimal given the excellent interest rate she negotiated, so we went with the platinum package warranty. The Camping World at Bakersfield also has a full-service store, and we were able to get sheets and other essentials for the rig before we left. We had a great experience with the crew and staff at this Camping World location. No one pushed us into a sale, Virgil did not call us constantly and Leesa was responsive to my emails before we arrived at the site. Other dealers had their salespeople call and text us mercilessly, and while I understand they want to make a sale, they have to understand that spending $80K is a big decision and needs to be thought through carefully. I felt the staff at Camping World Bakersfield understood this and provided us the time and comfort to make that decision while still being available to answer all our questions until the final sale. It was important to us to find a dealer that we felt comfortable with because we anticipate upgrading or purchasing at least one more rig in the future, and I'm glad to know we can come back to Camping World Bakersfield to get the kind of personal customer service we desire to find the perfect rig. Thank you. read more

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I wish negative stars were an option. Will never recommend Camping World. Worse service department and customer service ever. Purchased a brand new motor home for 200k over a year ago and it's been in service since day one. We have never been able to use it yet. If you make the same mistake as us by purchasing a unit from them. Please look up lemon law attorney's and make it right. We are currently taking legal action. read more

This is an update to my review regarding the timelines for Camping World's service Department. Since we are newbies in the RV world, my first review was premature. All of the outstanding reviews about Camping World-Bakersfield are well earned and obviously valid! We were contacted by Barry on 9/26 with an update on our trailer. Camping World had not only completed our installation, found and repaired our water heater, but they also found other issues we were not aware of and fixed them. While I still wonder what an appointment actually does for you (smile), I am very pleased with the Customer Service we received at Camping World and we are very happy they are the closest dealership to our home. read more

Bummer! They charge twice as much for propane than any other place locally , $5.99 compared to $2.99. They say this is what their propane distributor charger , I call BS. I suggest you shop somewhere else before purchasing propane from Camping World. read more

Never ending inexcusable lack of integrity! Through our extensive documentation since we purchased a trailer in August of 2020 we've been without our unit, mislead and deceived for 7 months (most of the time we've owned it). We've now counted more than 17 lies, 22 calls not returned, 6 emails ignored, and a comment by a staff member who didn't realize I was close enough to hear... "ha, if she only knew how much of her money and time she's wasting." read more

Camping World - Bakersfield - Outdoor Gear Near Me - Bakersfield, California

If I could give this place 0 stars I would. I recently wrote a review regarding my trailer and how they had zero communication with the process on getting the shower fixed. Well, the time finally came that we were able to pick our trailer up. We get our trailer home, excited that we finally have it back, only to become furious once more. We turned our water pump on to test it out and heard water leaking behind the wall! Water then starts flowing on the ground from behind the wall and my husband takes the knobs off the shower. It looks like someone intentionally screwed a hole through the pipe. I do not recommend this place to anyone. Their service is totally unacceptable. read more

Marty was fabulous today! On a rainy day took us around looking knowing full well we were window shopping. Gave us a lot to think about great tips and ideas. Would highly recommend asking for Marty due to his honesty and knowledge. He is not just out to make a sale and this is a rare thing. We would do business with him any day. Kudos to a forthright, honest salesman! So this review is based 99.9 % on Marty & hope his boss sees this :) **** disclosure we are in no way affiliated with camping world or it's employees :) *** read more

My husband and I just started looking at 5th wheels and Steve Taylor helped us through the whole process. He was super informative and very friendly. Never made us feel like we had a dumb question and filled us in on things we never considered but we're very important. They have a large inventory but Steve made us easy to narrow down our favorites. Would definitely recommend Steve Taylor and this location. read more

We bought our Jayco travel trailer here in Aug 2019 and had a great experience. I base my experience on not if there "were" troubles but "when" there are troubles how they're resolved and I'm very happy how things worked out. Bryan T. , Leesa S. & Stephanie were great to deal with over the phone email and text. Thank you for going out of the way to facilitate our needs. read more

Camping World - Bakersfield - Outdoor Gear Near Me - Bakersfield, California

this place definitely needs help! Any time I go in the the staff is so tired and I hear how they never have help. Very slow. They staff never has the stuff they need to help customers, I went into looking for a certain chair and couldn't help me. Because they didn't have any computers to help me. read more

I purchased a new travel trailer from Camping World of Bakersfield. The delivery and service has been horrible, to say the least. First I was talked into buying the "Camp Ready" package expecting the trailer to be completely gone through and ready to go camping. On the delivery day, there was a single item on the list to be fixed. During the 10-minute walk through we discovered the blind over the bunk beds was broken, the blind over the table was broken, almost all the trim was damaged, there was brown dried glue on the wall at eye level in the bathroom, and the pantry shelf was broken. Then when we went out for our first camping trip we discovered the water line to the toilet leaked, the water supply to the bathroom sink leaked, the water line to the kitchen sink leaked, and the hot water lines still had pink stuff in them, the lid to the storage compartment under the bunk beds was broken, the weather stripping to the storage compartment in the front was so poorly installed it was falling off, the shower rod was loose and falling off, the snap covers on the bunk bed were missing, there were staples hanging out of the roof above the top bunk bed, and the wiring to the batteries was left hanging and almost dragging on the ground. I was conned into paying extra for this service and ALL of this was missed. I spent most of our first camping trip running back and forth to a hardware store to get tools and parts to get things to a point where it was useable. Upon our return, I took the trailer back to Camping World Bakersfield and talked to the Service Director. He was not very helpful and didn't seem to care much about my experience. I paid for a service, and it either did not happen or was done so poorly that it might as well have not happened. This place is a complete rip-off! Do yourself a favor and go somewhere else. read more

We went to get some information about travel trailers. We had viewed some online and wanted to get a better understanding of what they were like in person. We were upfront about not being ready to buy today, and despite that Steve Taylor was super helpful and gave us a ton of useful information. He made us feel welcome and listened to our needs/ wants. He showed us plenty of options and made the whole experience positive. Thanks Steve! read more

Had a good experience at the Bakersfield camping world. Michael was our salesman. The process was quick and easy.

Camping World has the worst customer service I have ever experienced. They are great when you are buying a vehicle just don't get service completed. I made an appointment and they were 7 weeks out, ok. When I brought in my RV to my appointment they told me they were 3 weeks out ok. After week 4 I tried to call because no one called me for any updates with the vehicle or extended warranty. I tried service again left message no one calls back. One week later I called again and left a message, OMG someone called me back. He said it was just a Coincidence that he called me back. So done!!! read more

Steve Taylor was awesome super nice and respectful. Very descriptive when explaining everything about each RV he answered all of our questions. Everyone at camping world were all polite and very helpful in all of their services! Super excited to go back again and I would definitely recommend for people to go there! read more

I have to tell you this will be the last time we visit this store much less spend another cent here. Horrible customer service & we were spoken to like we were stupid. Asked 3 different people a question about what we needed for a specific item & no one including a manager was any help & didn't seem to care that they didn't know. Sent to parts counter & he was rude as well. read more

On the market for an RV and Mark P was the sales rep helping us. He's very informative and helpful not pushy or overwhelming which helped me feel at ease. Great customer service! Love his personality and character! read more

Great experience! Ruben Salazar was absolutely amazing!! He was super transparent throughout the entire process, informative, professional, enthusiastic and beyond helpful. He helped provide us with options other than those we had in mind, and showed us around to multiple units until we found the right one. The one we wanted was parked in tight so we couldn't see the slide out, they were kind enough to pull it out for us to see the full experience. The financing process was quick and easy, I would 10/10 recommended Camping World of Bakersfield they have hundreds of options to choose from & everyone there was extremely kind and helpful! Thank you guys!!! read more

Camping World - Bakersfield - Pioneer RL250 - Outdoor Gear Near Me - Bakersfield, California

The service department is the rudest bunch of folks I've ever encountered. The man who answered his phone huffed and puffed when I was trying to schedule to bring my trailer in. Asked me if I could be nicer when I was simply stating the fact that i haven't received a call back since the last time I called in. I'll be taking my camper else where. GFY CAMPING WORLD read more

Customer service was almost non-existent. Few customers and no one helping. Spent 10 min. in parts department waiting for service.(I was the only one there.) Another 10 + in line for the cashier. (once again I was the only one waiting) read more

Ok after being an Rver for sometime and been to so many Camping Worlds in other towns, for Bakersfield being such a large town the retail section of this store is in dire need of enlarging. It is so congested and a lot of the time you have to have them get something off the upper rack or they are out of something or just don't carry it. That's pretty disappointing especially when you're wanting to purchase things for your RV. The big problem is that they are the Good Sam affiliate and we appreciate all the campground discounts and the discounts we get at the store, but come on this store really needs to step it up a little bit. We also had a quote from their service department for them to install a hitch in our new truck for our 5th wheel and come to find out they were going to install the totally wrong one because they didn't do their research on a brand new truck that only took one brand of hitch. They just wanted to sell us what they had and try to make it work. REALLY read more

Oh Camping world.. I tried to like you.. you have so many things that I don't need and never have what I do need. I wish this was the first time, but sadly it isn't.. Stopped in today on my lunch break to buy a new replacement two stage propane regulator as my has failed and we are heading out of town tomorrow. Who would have known you would have had a run on these things and be out. I found it somewhat amusing that the peg that would normally hold these apparently highly sought after gems, was the ONLY peg in the entire aisle that was empty. Just my luck I guess... True, this place has the pink flamingos to set up outside your campsite and the all too handy soap dispenser with palm trees on it. Hell they even have an awesome selection of dog toys... Just never the stuff that a person needs to actually maintain their RV... Im done wasting my time.. read more

My husband and I went to the RV show in Bakersfield and didn't find what we were looking for so we went to Camp World On Wible and we had a great experience. Michael helped us find the one we wanted and was patient with us. It's nerve racking making suck a big purchase but we found everyone here makes it easy. Veronica at the counter is amazing. She is such a positive person everytime we go there. We had my parents buy from here as well. read more

My wife and vi have experienced the most awful customer service. Employees have made us feel very comfortable . My wife felt discriminated so did I . I bought my travel trailer there I wish I had not. Don't know if anyone else has had a similar experience with camping world read more

Dropped our gorgeous RV here for service in August and have been having to constantly stay on top of them for information as to whether or not our coach is done or even being started. Worse place to go for RV service. Only part ended was a condenser. Ridiculous! Coach is still there going on 4 months! read more

I brought my coach in for warranty work and customer pay work. First issue was that I requested that the batteries to be serviced and tire pressures checked. When I picked up the coach and inspected it when I got home I found that the batteries were not serviced at all. They had a lot of corrosion on them and the fluid was never inspected. After multiple calls and photographs sent proving they were not properly serviced the manager finally reimbursed me for that. The second issue is I requested that the Aqua-hot have an electric diagnostic test done and a quote to do the maintenance on it. I advised them that I had the coach winterized. They stated that the service was twice what others had quoted and notified me that they found nothing wrong with the system. Once the snow had melted at my home I brought it home to prepare it for a trip, that's when I realized that they had unwinterized my coach by adding water to the holding tank and pressurized the system. It was then I found out that due to them unwinterizing my coach and not notifying me that pipes froze and broke. I spoke with corporate and they denied the repair or to even have it inspected. read more

Camping World - Bakersfield - in my complaint that I spoke with corporate and they just put a boiler plate reply and did not even read it... - Outdoor Gear Near Me - Bakersfield, California

So we walked in when they first opened and a women worker said "hey you guys here to look at RV's" I responded "oh no we're going into the store area" her response "oh I wasn't talking to you".. she was referring to the older couple behind us. Walking through the whole store we here other people being asked if they needed help. Not a single worker asked if we needed help.. mind you there are at least 10-12 employees working right now. We're in our mid 20's we look young I get it.. we own a brand new trailer and we want to buy things from you.. what more do you want? Is it so hard to get some help around here? Couldn't be more disappointed in a company.. read more

I went to the parts store at Camping World in Bakersfield ca last week. To purchase a air conditioning controller for my a/c. A gentleman named Arthur waited on me. Worst experience a costumer could ever have. He was very condescending and the rudest person that I ever met. The other two gentlemen kept apologizing to me for Arthur's rude behavior. I have bought a RV there before. And I'm in the market for a new fifthwheel. But after that experience. I wouldn't buy a fiftwheel from camping world if they gave it to me !!! read more

Not possible to give a lower rating or I would. Total indifference and incompetence would best describe this division . Poor customer service and they don't really care. Find somewhere else to work on your RV if you value it at all. read more

We had a wonderful experience with the sales department. They are all wonderful and go above and beyond. I will be posting a not so good one about their service department though. Recommend buying your rv there and seeing where else you can have it repaired. read more

Here's an update to my initial review around 9/6/23. We still have yet to get our refrigerator fixed. We took our trailer in about 3 weeks ago when they said our part was received. Then 2 weeks after that, I received a call to tell me that the part was damaged. Now, what I don't understand is why are these parts not checked when they are received. Why did it take 2 weeks after we took the trailer in for them to realize that the part was damaged. I advised him at this point that we had a trip planned for 11/3/23. When we took the trailer in we thought they would get right on it and fix it, nope. The third week, I got a call that the part should be in on Thursday 10/26/23. However, he was going on vacation and gave me a name to contact in his absence. I again asked if our trailer would be ready by 11/3/23. He stated it should be done and to call the contact person he gave us. My husband called today 10/31/23 to follow up on the trailer since it's days until our trip. He was told that the contact person was no longer working there. He proceeded to ask if she knew what was going on with our trailer. She said it shows they are still waiting for the part. He told her the part was supposed to be in last week. She again stated they are waiting for the part and that it is scheduled to be in on 11/1/23 and there's nothing they can do until they get the part. She said to contact our regular guy as he will be back tomorrow. She said it is a 7 hour job, my husband told her it shouldn't take that long since it is currently taken apart right now. You can only imagine how upset and angry I was, this is ridiculous. Does anyone ever go above and beyond for their customers anymore. 6 month now since the first time we took it in to be repaired. 3 days until our planned trip. I can only hope Camping World makes this right. I really would hate to go on another trip without a refrigerator and having to again put our food and drinks in ice chests. Which means again we have to buy multiple bags of ice to keep everything cold. We will see what happens. read more

Very disappointed awful customer service DJ & Scott were very RUDE in the service department & when I asked for a manager she said theY are short handed on the weekends & if I wanted to speak to a manager I had to come back on Monday really my coach is a 2020 three months old came with a water leak has been in this shop twice for the same leak the mechanics are very sloppy please beware like I said I'm very disappointed read more

Best RV experience ever! We came in at the end of the day and the salesman was more than happy to show us around. He was very helpful and super knowledgeable about what we could pull with our vehicle. And then going back to pick up the trailer and get my vehicle ready (trailer hitch and brakes), was an even more pleasant experience. Great team of super helpful people! Everyone had a smile and was ready to help us. Even the other customers were nice!! Oh and shout out to Bernie for showing us everything we need for an awesome camping experience! read more

Camping World - Bakersfield - Outdoor Gear Near Me - Bakersfield, California