Bought my first brand new car(Aaron) here and I'm regretting it already. First let me start by saying that my sales person (who later I found out is Not a New car salesman but works in the used car lot, aka Google), he was all nice for the first meetup, then after that all I received was wise cracks, him belittling me, and insults, his name is Nathaniel Rosalez. Why would any dealership hire someone without customer service skills? If it wasn't for the manager and the price I can honestly say that I would of gone with Toyota. Not to mention the two days leading up to the purchased they promised (Nathaniel and the new car sales manager Ben) that they would put 16" wheels on at no extra charge, only to sit down with them and they say they won't do it and to "take the car with these wheels because you can't find a better deal or you can buy the wheels from us", we purchased anyways. After about I returned the car some minor issue's which is covered by warranty. They had my car for a week, upon picking the car up today there was a 4 inch gash inside the leather door....I was told that service doesn't cover their mistakes and i would have to talk to Nathaniel. Just as I thought it would turn out, Nathaniel has an attitude, was starting to say derogatory words. Basically have had enough, no one should be treated this way, do they want repeat business?! My mom and grandfather, who spent 40 years working at GM are appalled at the way Ive been treated. And can tell you this, social media is huge, don't think for a minute my family and I won't use it unless Capital Chevy fixes the huge deep gash the service department made in my door. And as of now Nathaniel was being a smartass about having the car fix, that the service dept wrecked or Nathaniel could of done this because I dropped it off to him and I tooka photo of this at the dealership, don't trust Nathaniel...totally disgusted. (UPDATE) after taking the post down so that Barry Beard could get the parts 2 weeks ago, I've received no updates and have left messages and texted Barry on his personal number. Toyota or Don Hewlett Chevy would've been a better option, at this point I don't think they'll compensate or even fix my car, by the way, water doesn't even spray my windshield anymore so I can clean it, so either it's broken or they never topped my fluids. -Aaron Celeskey, 2019 Chevy Cruze Hatchback LS read more

SUPER impressed with the amazing service here!!! ANGELICA in the new car building helped me. IF YOU WANT SOMEONE WHO KNOWS WHAT THEY ARE DOING, SHES YOUR GIRL. She is honest, thorough, and can get you into the car you want or have been dreaming of. Even after the everything was done she continually reached out to make sure all my needs were fulfilled. 10/10 would recommend and if I had to do it all over again I would! Most definitely shopping here again in the future! read more

Very un responsive, overcharged fir repairs on my sons car, then everything they worked on failed a few months later and they tried to shirk responsibility. Then gave us a laundry list of other items they said needed repair, +$2k. Endless voicemails and no responses. read more

Absolutely horrible. Bought a used car thinking the inspection was done as they said. Drove it home, and safety mechanical issues showed up. I had the car checked by a third party and got the quote. Tried speaking to this dealership about the safety issue and now they have refused to accept my calls (out of state customer). The used car manager does not respond and the used cars sales ignore you completely. Do not go to, still waiting for them to redeem their reputation but the way they've handled themselves they shown who they really are. read more

Aside from Kevin in sales and Heidi in service this is the worst! Here's my super long story. I bought a car a few years ago from them, it was dark out and the next day I saw there was scratches and paint marks on it I couldn't see when I tested it. It ended up being thousands higher than any other car that year and model than I found after anywhere else. I loved the car tho and was looking specifically for what I got so it is what it is. A few years pass and I got called requesting to purchase the car back because they are in demand now. Kevin took care of me who is a great sales person and just seems like good person in general. I had my 3 month old with me and Kevin was patient and super helpful. In the end they gave me value for my car and I found a new vehicle that I love so we did the trade up. I was there forever but it's expected. Two weeks later my car won't start. I contact Kevin he offers to deal with it the next business day if we can't get it that night. We got it jumped and off we go. when I bought the car they owed me a detailing because the water was shut off with the construction when I got it. So we were going to go get the plates on and get it detailed and have someone look over the car Incase something is wrong since a new car battery dying didn't make sense. Well we never made it there my newborn son and I got stranded out in an 85' day. I call the dealership after not being able to contact Kevin and no one out of the 4 people and multiple phone calls and transfers I talked to would help or come get us or tow the car. I just bought the car, $40,000 two weeks in two breakdowns and I have a newborn out in the heat and they will not come tow the car or pick us up 3 miles away. But when I took my old car in for an oil change they would cart me to work downtown and back. How does this make sense ? They transferred me to a towing company that I was going to have to pay for and sit outside with my newborn and wait for who knows how long. At this point my son is wet with swet my hormones are going crazy and we have been waiting for 45 minutes with no resolution still. Worried about my son I called a cab and within minutes they took us home. Also I know what Your thinking but I've called and AAA won't pick up my car since I couldn't wait with it. Finally a few hours later Kevin sees my text and calls me. He can not believe how we were handled and immediately is on his way to my home with a loaner car and picking up my keys so they can get the vehicle towed back to the dealership. ( this is a sales guy not even close to his job description btw) on his part this is amazing customer service. It took another 24 hours for the tow truck to be able to get the vehicle because they couldn't get in touch with the right people for the keys to it so they had to get creative about getting it out of its spot. Well ... after all that one of week goes by with hardly any communication, Kevin gives me Heidi's number since he is in sales she's in service. We basically played phone tag with no updates for 2 weeks. Come to find out at some point they sent my vehicle back to dodge because it's under warranty. More time goes by no vehicle no updates and more days. In the end Heidi finds out dodge ended up having my vehicle sit there without touching it for who knows how many days at a time. They thought it got fixed and went to pick it up and it still wasn't. ( not their fault) when I finally get my vehicle back just 1 day short of three weeks ( now I have owned the vehicle for only 5 weeks) I am so happy I get in and go home. When I get out I go to open the trunk to pull stuff out of it.... three deep scratches each side of it. I don't know if it was Chevy, dodge or the tow truck at this point but seriously!!!!??? The way I was treated by 4 employees, not knowing what was going on for weeks, having to constantly call to not have any update topped off by my beautiful new car having scratches now. Kevin was a life saver, Heidi super nice and apologetic the rest of them no thanks. So I went back 9 m later: I took my car in for a service package cuz I wasn't sure if recalls would get delt with if it took it somewhere else. Long story short this time they quoted me a price which was almost 1000 btw I signed a paper that had that price on it and when I went to pick up my car they had charged me $60 more. At this point it's the principle and not the $60. It took me two weeks and calling up the chain leaving angry voicemails to get someone to make it right. When I immediately brought it up to the service manager he just gave me an excuse and then stopped responding. They just suck suck suck suck all the way across the board. F this place read more

I would give it 0 stars. Horrible customer service. Had a check engine light on, was given 2 different solutions for problem, Factory parts, or aftermarket. Told the advisor I wanted Factory. After having the work completed the check engine light came back on. After bringing the car back in I discovered they had put in an aftermarket part from the beginning and it was all hidden from paperwork. Still having problems, service department refusing to acknowledge their failure. Manager is refusing to return my calls. Absolutely horrible service from this group. read more

I have had several issues with the service department since purchasing my vehicle from this dealership. I purchased a new 2014 Spark in July 2015. My vehicle was used as a demo, and came with 2000 miles on it. I was told when I purchased the vehicle that it would come with 2 years worth of oil changes (4 total), I was only given 3. When I went to get my last free oil change I was told that the 2 year maintenance plan had expired in August 2016, only 13 months after I purchased the car- I ended up paying for it to be done. This past summer I had issues with the coolant in my vehicle leaking. I took it to the dealership, with the assumption that I would be still covered under full coverage warranty, as I was just a month or so shy of the time frame running out and well below the mileage expiration. I was initially told that my 3 year/36000 mile warranty expired August 2017. Just 2 years after I purchased the vehicle. I was well under the 36000 mileage. It took some going back and forth with the service advisor, but he was able to get the repair approved. About a month and a half ago I noticed that my vehicle was having some issues jerking while driving, the vehicle would rev up and down quickly, and would make a squealing noise. I brought the vehicle in to be diagnosed, as I thought it was a transmission issue, and thought it may still be covered under powertrain warranty. When I brought my vehicle in I requested a loaner vehicle, but was told that this is not covered under powertrain warranty. I was told I could rent a vehicle for 42 dollars a day. I decided against this. The technician told me that he could not replicate the issue when driving my car and asked me to do a test drive with him. When I drove the vehicle with the tech we notice the jerking occur one time. The tech acknowledged feeling the vehicle jerk back and forth. He stated that because the car was not providing any error codes when hooking it up to the computer that there was nothing that could be done. I was sent home with my vehicle the next day. My vehicle was kept for a week to tell me that the issue couldn't be identified. Last week the jerking back and forth became very excessive. The vehicle eventually stalled in the middle of me turning at a busy intersection. I was luckily able to manage to get out of the road and into a parking lot where I called the service department to report the issue and that the car would need to be towed in to be diagnosed. I was then told that my powertrain warranty would not cover the car to be towed, and that it may be less expensive to get it towed to a closer dealership. I'm so very glad I did. I called the closest dealership, Autonation Chevrolet, and they have been extremely helpful. They provided me with the number for a towing company. I was told that the towing company would bill the dealership, and that the cost would be passed onto me if it turned out that the issue was not covered under powertrain. 3 days after my car was taken in I received a call from my service advisor who let me know that there was an issue with the transmission, that they were going to be ordering the parts needed, and that it appeared that the repairs would be covered under powertrain warranty. I also inquired about a loaner vehicle, and was able to get one the next day. It is not my understanding that what is covered under warranty changes from dealership to dealership. Even if that were the case, I would not recommend taking your vehicle to Capitol Chevrolet. The date that my warranty expires still shows incorrectly. I feel like I have been lied to about what my warranty covers. Above all, my safety was put at risk when my car was allowed back on the road with obvious issues. read more

Had an awesome car buying experience at Capitol Chevrolet! Gene Flowers took great care of us!!! Got the car we wanted at a great great price....No BS. Very friendly and professional. Give him a call and drive off in the car of your dreams like we did! read more

Capitol Chevrolet - 2013 Chevy Captiva - Auto Repair Near Me - Austin, Texas

My husband and I bought a previously owned Suburban last week. We appreciate the stellar service we've received from our sales associate, Jesse Polk. There were a few items that needed attention when we purchased the vehicle, and Jesse has been easy to get ahold of, easy to communicate with, and seems to genuinely care that we continue to be completely satisfied. We love our new car. Thanks for taking care of us, Jesse and Capitol Chevrolet! read more

Would rate 0 if I could. Wanted tp look at a vehicle and when they called me they said they work by appointment only. The only sales that should be by appts are homes. Only dealership I have encountered that does this. Lost a potential customer. read more

The very BEST car buying experience I have ever received. Thank you to Brian Hart and Eddie Balderas for their professionalism and delivering an incredible customer service experience. I called 12 different car dealerships in austin and around texas looking for the best option for my small family. However, none of these other dealerships took me seriously. As soon as I called Capitol Chevy they were eager to assist me and make sure I found the best option for my needs. I was looking for a good reliable truck to fit my active lifestyle and they made sure to put me in the right vehicle. I don't think I have ever received such a great experience buying a new vehicle. Thanks again Eddie and Brian for working with me. I love my new Trail Boss! read more

In March I purchased a new car that I hated, without Diego Garcías (car salesman) help June 11th I wouldn't have been able to purchase another car and trade in my car that I hated. Diego was so helpful and his communication was on point. He always had his phone with home when I had a question and would answer right away. Thank you Diego for everything you did, I am in love with my Colorado. Also a shout out to finance manager Stanley and Jemma for everything y'all did as well. Highly recommend Capitol as they help you in any way possible to get you into a new vehicle. read more

I have been considering a new car. After seeing your commercial on television, I certainly will not be visiting you. It looks like it is an advertisement for a cheap after hours club. Yuck! read more

I went in to get an oil change and sometimes you think dang this is gonna take long. Sean, at the service center had me in and out less then an hour. He was very kind and fast in getting my vehicle back to me when it was done. Great job, it shows you truly care about your customers. Way to go ABOVE AND BEYOND! Capitol Chevrolet read more

This review pertains to the service department and Mr. Hector Moreno Fuente in particular. I brought in my 2017 Silverado for some issues I was having and I received a stellar experience. I purchased my truck elsewhere so I was initially hesitant to stop by but Hector made it so pleasant. The repair took about a week to complete but he went out of his way to ensure I received periodic updates. They set me up in a rental car throughout the repair and upon pickup, all the issues were gone. I used to take my business to the other Chevy dealership up I35 but I will be coming to Capitol from here on out. Hector is completely responsible for making my experience so great. Thanks for everything! read more

Horrible customer service. They don't care about you after your purchase. You become just a number! The sales team is very pushy and does not care about your needs. The only thing they care about is about the commission from the sale. Think about it twice before you purchase your next vehicle from them. I gave them a second chance with a second car purchase and never again. read more

Colossal waste of time. Brought me in to look at trucks... which we had discussed the day before. They didn't have any of what I was looking at, and admitted he didn't have them yesterday. Major waste of a drive and of my time. Salesperson was unprofessional in demeanor and appearance. I won't be back. read more

Enjoyed my salesman Aaron Morales. If I had to go through the process again,Id want it to be with him. He was amazing in every manner from start to finish and helpful. Any staff I encountered were great. Clean facility. I came in with a used vehicle in mind, but the dealership got me into a new vehicle, which I've never had in my life. Great interest rate and the payments fit my needs. When the numbers werent right, they worked with me until they were right. This is my 2nd time using the dealership and I will again in the future. Defintely recommended. read more

Capitol Chevrolet - To my surprise, I left in this, which I could have never imagined! - Auto Repair Near Me - Austin, Texas

Just picked up my truck after it was in their service shop to diagnose and solve a check engine light for diesel exhaust emissions. Too soon to tell if the repairs they performed correct the issue. My problem and reason for the 2 star rating is that I made an appointment for 9:00 am Thursday and they didn't actually look at my truck until Monday morning. Service advisors Heidi and Larry were fine to deal with, but apparently the people making appointments are not taking into account what the current work flow is in the service department. That is just mismanagement. I thought there might be some advantage to purchasing the truck there, but I was wrong. I won't make that mistake/assumption again. read more

If I could give a zero star I would, straight up liars and scammers!!!! Stay far far away. Put a deposit down for a car that was arriving, come to find out they sold it to someone else... read more

They sold my nephew a lemon of a car. Has had the car 3 months already in shop 3 times never fixed it 3rd time they said they couldn't help him anymore. What kind of business does this, horrible customer service. My nephew has his own business and would never disregard people like this. Whatever happened to the lemon law. He is now stuck with a car that doesn't run. Please every one pass capital cheverlot just like they'll forget all about you when the lemon they sold you no longer works. read more

The service managers is a reall piece of s*** he lied to me. Held my truck hostage and quoted me almost 600 bucks higher for and ac job than another Chevy dealership told me it would be. If you want to waste time, money and deal with idiots this is the place for you!! Evan Neslony 832-368-0094 read more

Long story short, made an appt for a car we saw online. 1. No one seemed to know who Jim was (the person we made a test drive appt with). 2. Then they said Jim was "at lunch". 3. They were playing explicit music, def would not my kids hearing that kind of music at a so called place of business. 4. When they finally located the car we came to test drive, the rep said it was "unsellable". That it had "under carriage damage". This the classic BAIT SWITCH move. I do not like being lied to and wasting my time after I get off of work. This was completely unprofessional and dishonest. The vibe and energy I felt there was unpleasant. The sales ppl seemed so slimy. And after we were told about the car, I wanted to let the sales rep know I was pre approved for a loan by my bank. But I'd rather take my business elsewhere. So....get your staff straight. Upper management needs to clean house. I def look forward to seeing this dealership being closed down in the future. I'll give my business and reccomend my truck driving friends (who have money to blow) to shop anywhere but here. read more

I was looking to upgrade from a 2020 to 2021 Tahoe . The internet sales person was sending me email over emails and texts, to come to the dealership and look into the vehicles. Though in their website i can see the inventory is limited. Yesterday afternoon finally I agreed to go and talk after her persuasion. She confirmed the appointment via email today morning at 5AM, when I showed up she wasn't there. Her manager came, and assigned me a salesman who was patronizing me from the beginning. They didn't have any inventory but the sales person didn't have the courtesy to say sorry for wasting my time. He even compared selling a Tahoe with iPhone, like when you go to Best Buy and the phone is not there. Then please have the decency to call and cancel the appointment. He had no intention to sell or make any recommendation, his clear intention was to drive me away. I had such a lovely experience with them in January 2020 when I leased my Tahoe. I guess all the staffs changed after covid-19. When the stocks get replenished I am not going back there are plenty of Chevy dealers out there. read more

Trash trash trash. take your business elsewhere. bought my truck brand new in June 2021. At 7,000 miles the lifters on the right side went out. At 14,000 miles the lifters on the left side went out. Vehicle has 49,000 and the Engine light has been coming on and off for months. They told me they would not look at it unless the light was on. Called them at least 6x and always got the same answer. Called back today and they said i can bring it in but they can't look at it for a couple weeks and they do not have loaner vehicles so I have to rent one. I asked if they would reimburse me for The rental vehicle, considering it's still under warranty, and no one had an answer, kept transferring me and eventually hung up. I could go somewhere else I guess for service but this place is close and they are the ones that sold me this POS. This place is a joke and has the worst customer service I've ever experienced. If you go here, you will be sorry. read more

If I could give ZERO I would. Nothing but horrible service every time I come in, this time I scheduled my Camaro for an oil change and until I got there they informed me they didn't even have the oil to do my oil change when they could've simply called me to let me know. Service manager was to resolve and issue I've had with my free oil changes as well and he has yet to call me to discuss any resolution. I have tried to reach JORGE ROCHA and I get no answer every time. Do not buy from this dealership they will just waste your time!! read more

Don't go there now. It's sucks cause I get free oil changes, but we're in stage five and these service department dudes are just walking up on you without a mask and getting right in your face. Guess I'll avoid free oil changes for now. read more

Horrible experience! I I went there in the morning ready to buy a truck, they kept me there forever and I was so hungry, they didn't even offer me water. I was there all day and finally (long story short) they found the truck with a parter dealer and made me make a deposit to bring the truck, they showed me the numbers and we agreed on the price, they said it'll take 5 days for the truck to get there; then that snow storm happened and I understood that it will take more time, but nothing, they never called, and when I did, the primary sales person that I saw didn't even work there anymore, and finally I got to talk with someone that told me that their partner dealer sold the truck! and nobody told me anything! and kept my money for almost a month! Then it took me 4 more days to finally contact someone from the finance department. I would've been ok if they reached out to me and made me feel like a valuable customer if they explain the situation and offer me another truck at the same price, BUT NOBODY DID! They don't care about their customers, I went to another Chevrolet and they did make me feel valuable and paid attention to me and my needs. I wrote an email to the General Manager (Alex Flores) and he never answer. Capitol Chevrolet is the worst dealership I ever been to. read more

This is the best place in town to have your vehicle serviced, I always feel like I am the priority! I always leave feeling confident my vehicle was thoroughly inspected-- I recommend Capitol to all my friends and family. read more

We had the worst experience at Capital Chevrolet. After a lot of back and forth the sales team agreed to a price on a Tahoe which we went back the next day to buy. BUT, when we went back they tried to change the price on us and started playing games. We eventually walked out. As we were driving out they called to say they would now honor the price we had previously agreed to. We however drove to Bastrop to visit Covert Chevrolet. That is where things got more interesting. I quickly learned from talking to Covert Chevrolet that Capital Chevrolet was giving us a horrible deal and added in $2,495 in unnecessary fees for a protection package. Also while at Capital I was told my supplier discount code provided to me by a friend at GM Financial wouldn't help the price. Well that was far from true as it reduced my vehicle price at Covert significantly. The sales team at Capital is extremely shady and is the reason people hate buying cars. read more

Terrible customer service. Scheduled an appointment with Isiah. drive and hour only to be told the vehicle we were discussing was sold and he had overbooked his time. Complete waste of time. read more

Great service and tech support for my Vette. Will recommend to all my Vette loving friends I ran out of space in first review I wish I could remember techs name that helped. He took time out from busy schedule to take care of me. Thx tech who's specialty is Vettes! read more

Capitol Chevrolet - Auto Repair Near Me - Austin, Texas

I have called the customer service manager twice and left voice messages over the last couple weeks since I took my car in and yet still no response or return phone call. If Chantel is the manager of customer service I can see why their customer service and the service department is so awful. This proves my point. read more

First and last car buying experience with the used car department at Capitol Chevrolet in Austin. As a first time car buyer, I definitely felt like this dealership took advantage of me even though i did thorough research beforehand. They will rush you through the process and not explain anything to you. I bought a used car here in December 2020 from Adam, ended up paying for a package that was never revealed or explained to me what was included. I brought this up after I reviewed my paperwork to the sales rep Adam, and the used car department manager, Neal, claimed that this package is applied to all of their used cars at Chevrolet before they are placed on the lot. However, this package included window tint, Nitrogen in the tires, a protective finish, doorhandle protection, wheel locks, etc. My windows were clearly NOT tinted when i drove it off of the lot, and many of the other things were not done either. When I questioned the sales manager about why I paid for this when my windows were not tinted, my wheel lock key was not in my car, and I had doubts that everything else was done (that I paid over $3000 for) he assured me that the services were done before they sold me the car. I had to take the car in to physically show him that my windows were not tinted and I had no key to my wheel locks and the other things were not done!!! I told Neal that I want a refund for the services and he definitely did not want to refund me. I had to go back and forth for days before I received a partial refund for the services that were not done and ended up letting them tint my windows. Overall, most of my conversations with Neal resulted in him gaslighting me and acting like I was dumb and calling me "honey". After all was said and done, Neal asked me to leave a "good review on Google please", why would I do that when I went through all of this with Capitol Chevrolet??? Here is my Google review: I do not recommend buying a car from here. Time goes on and I find out that there's an active recall that was active far before I bought this car from them for a fuel pump that could cause crashes at high speeds- I was NEVER made aware of this in the car buying process from my sales rep or the sales manager. Additionally, the windshield wiper fluid was empty, the oil was not changed, and the sales rep knew NOTHING about this vehicle. I called today to ask about this and someone named Luis said "sorry ma'am what do you want me to do about it? I wasn't the one that sold you the car" and said that all customers sign a Carfax before purchasing a car from them, I didn't sign or even see a Carfax in this process. Luis then told me maybe someone mentioned it and "I didn't hear them" what a JOKE. STAY FAR AWAY FROM THIS PLACE AND THESE PEOPLE!!!!! read more

This Chevy dealer charges a gripe for servicing your vehicle and they do inferior work. They don't protect your car from the elements and this dealership left my car in an area where it got damaged and sustained damage to the paint job. I would not recommend this place for servicing there all about money. read more

Waited 2 hours just for a simple oil change. The staff were all on different pages when I asked about my vehicle status. All around a sloppy dealership. I've gotten many oil changes in the past from different dealerships but this was by far the worst. read more

Great experience buying a used truck. I walk the car lot with the salesman who showed me what they had available in my price range. I didn't see exactly what I wanted so the salesman took my contact information and over the next two weeks sent several pictures of vehicles that he thought would fit my needs. Eventually the salesman found a match for me. I drove to the dealership, took the truck for a test drive, and ask him to do things to the truck. The salesman took care of my list and called me a few days later letting me know the truck was ready The buying process and financing was very easy. The fine folks at Capitol Chevrolet worked hard to get me the best interest rate available and took the time to explain the options in terms that were easy for me to understand. Everyone from the salespersons, financing, and even service department treated me like a customer and never like a number. Capitol Chevrolet will get my business again! read more

Worst car buying experience I've ever been through. Not only this is the WORST Chevy Dealership in Texas (not the best like they claim to be in their commercials) but they're the most unprofessional. They don't work with you and would rather let you leave feeling defeated. They're unorganized and poor-trained. They sit outside and smoke cigarettes and gawk at every female that passes by (including my fiancé). From top to bottom, they're the worst. Go to another Chevy dealership - or any dealership at that matter - than this place read more

Took my car in for a diagnostic test came back a bad o2 sensor. While checking that they claimed I had a radiator leak so that was replaced. paid for my vehicle around noon today and came back for it around 7ish noticed a puddle of radiator fluid on the ground on top of that my right headlight wasn't clipped back in so my light was out. Shout out to Josewho was still there and able to reconnect my headlight and re-clamp my radiator hose. read more

This is only a review of the service department: WHICH IS FUCKING AWFUL!!!!! I took my '05 Equinox here for an oil change last month. Not only did they insist there was no such thing as an '05 Equinox (the guy on the phone was talking down to me like I didn't know what car I owned), but they quoted me an unrealistic time and price. When I got to the dealership, I pulled up and NO ONE even bothered to say hello to me. I guess it's customary not to take a 24 year old single female in a late model car seriously? After asking multiple, unfriendly people who I need to speak to, I was finally directed to a "service representative". They ended up holding my car captive for TWO DAYS, not offering a loaner car in the meantime. When I went back to get my car, they told me I needed about $700 worth of maintenance on it. Most of which was unnecessary, and the piece that DID need to be fixed (leak in the transfer case), I got another CHEVY DEALERSHIP to quote me a price $150 CHEAPER than these assholes. All that combined with the fact that they did a "127 point inspection" on the car to recommend services I don't need, but failed to alert me that my radiator fluid was drastically low (my car overheated the weekend afterwords) makes me straight up HATE this place. What a joke of a dealership. They don't do a good job, and they charge you out of the nose for shitty service. Anyone still wondering why GM is bankrupt??? I'm not. read more