customer service AWESOME! & The food was great wings fried hard sauce was was good and flavorful !! wait was abt 15 min but well worth ! def will be back read more

Hot food and decent wait time and I like the facts it's open late If you hungry and like a lot of options to choose from this the place, this my second time and they been consistent read more

Captain Hook - Cheesecake biscoft - Seafood Near Me - Baton Rouge, Louisiana

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I visited the drive thru location on highland rd. I ordered the 6 pc wings plain. I had the slushy drink that was really good. I waited about 10 minutes. My order was hot and fresh. I was a little disappointed in the small amount of "crack powder" sprinkled on the chicken. I saw a food influencer's review where he said to make sure to get this. His had way more "crack powder" sprinkled. Maybe next time I will ask for additional sprinkled on my chicken. It was good but not the best I've had in the Baton Rouge area. read more

Captain Hook - Seafood Near Me - Baton Rouge, Louisiana

Taste:7.5/10 Presentation:7/10 Customer Service :4.5/10 Ambiance:5/10 Value: 6/10 Costume service want the best. Food is good! read more

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First time trying Captain Hook. Chicken was hot and very fresh. Fries were crispy and overall food was great. Wait time is a little longer than normal places but that isn't a problem when the food is fresh. Don't forget to get the seasoning that they sprinkle on the chicken! I was a fan of it but it just needed a little more. Will definitely be back. read more

Captain Hook - Three full wings & fries - Seafood Near Me - Baton Rouge, Louisiana

I came there today ordered a 15 pc fish and was given 11 pieces. I called the number 2252567426 and the answering machine say they busy leave a message. Very poor service. Won't be going back read more

This place was a lifesaver. It was late on a Friday night as we were driving across the country and we needed a meal. We didn't think we'd be able to find anything tasty and then we found Captain Hook's. The food is fresh, copious, and delicious! We each had a shrimp Po' Boy ... it was the best I've ever had! The people working were super friendly and generous. They shared the glory that is their house made ice cream too! Try the cinnamon flavor. read more

Watched the only female employee grab a chicken tender out of a plate of chicken tenders meant to be delivered to a customer. Eat one of the tenders and then recover the pan with fresh foil... In my opinion I wouldn't want someone putting their fingers in my food and basically stealing out of my plate that I paid for. She didn't replace the tenders she took either. she wasn't one of the cooks and her hands had been touching all over the screen the phone and her personal cell phone. My food was great looked good and tasted good. Thankfully she didn't touch my food but I don't know. I've worked in the food industry and this is absolutely not ok. If you're going to do something unsanitary and messed up at least wait until there is no one in the building. I'm not sure if she had permission from the cooks it sounded like she may have asked I'm not certain but why couldn't they make her a fresh one instead of allowing her to take out of a customers closed up tray of food. She had to unwrap the foil just to take one. That's gross and wrong. read more

Captain Hook - Shrimp poboy and fries! - Seafood Near Me - Baton Rouge, Louisiana

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February 9, 2024 To improve, they must care how they run their business. I went to this restaurant on Airline Highway today, for the third time. The first time I went, they made my order perfectly and it was delicious. But, all that did was pull me in for their continual disappointment on my next 2 visits. The last time and today, they modified my plate without telling me. FYI, they wrap up your styrofoam plate in 2 separate bags, and tape it closed, so that you won't check your order there. So, today, I asked if my plate had been modified. The server literally told me what my plate had on it. She said, "Yes, the rice and veggies". I told her what had happened the last time and how disappointing it was to get home and expect to have veggies and rice with my grilled seafood, only to find cold, dried out french fries. So,... Today, it was reversed. They decided to substitute cold, dried out french fries for the grilled veggies that I ordered with it. The cook, who knew he had put the fries on there, sat there and listened and didn't even say, "well, there's fries on your plate again today, cause we're out of the complete ingredients AGAIN." Not only that, today my fish and the rice were dry and overcooked. They ruined the fish and it didn't even flake like Snapper should, it was tough, giant chunks. I had to drink water to get it down because the dryness caused it to all stay together in a lump, going down. I'm through with giving greedy, inconsiderately run restaurants my money, over and over again. It was so nice to see a restaurant on this side of town, with more to offer than fried food. But, this restaurant has poor inventory management, and they're too greedy to even let a customer know when they've changed something on a customer's order. French fries do not even go with a Grilled Snapper and Shrimp plate, with yellow rice and veggies. Who would want dried out fries with this dish, and especially after clearly stating how it ruined my experience the last time? I'm so tired of the lack of honor and integrity in most modern business owner's business practices. They no longer care about customers nor quality. I do hope this business closes down, like all businesses should when they disrespect their customer's hard earned money, by lying and omitting information, just to make sure that their sale is made. read more

Great fresh food all the time even when you order off uber eats it's always fresh and good!! They have great customer service

Good food at a good price. Generous portions and crispy fish. The corn nuggets are really good. Expect to wait about 10 mins for your order.

Love the soul food and the seafood I will recommend to my friends . Y'all dive into this place

OMG unless you're feeding three people you may want to rethink ordering the LARGE chicken liver dinner. I'll have to look up recipes for using fried chicken livers as a leftover ingredient for tomorrow's meal. Both the chicken livers and the fried fish were cooked well. I had a delay getting home which left my fries a little soggy so I can't say how crisp they might have been to start out with. I originally planned on eating in instead of taking things home, but staff had haphazardly taped signs on both the men AND women's bathrooms that they were "out of order", so no way to wash up before or after a meal. Tables were not particularly clean either and the establishment really needs a bit of a rehab to be enticing to eat on site. Mind you it's a very small establishment with maybe six or eight very small tables so they evidently cater primarily to take out. I wish they had had something (ANYTHING) on the menu that wasn't deep fried. A real NON FRIED vegetable option on the menu would have been appreciated. Not the best fried fish that I've ever had, but it was tilapia instead of catfish which is a nice change of pace. Plus, finding a place that even wants to deal with frying chicken livers is a rarity these days and I was having a hankering for them today. That said, I could feel the oil draining out of my pores after eating so much fried food. Kind of on the fence regarding strongly recommending this place. They obviously have a niche by having unusual things that they fry like chicken livers and chicken gizzards, as well as other types of fish beyond just catfish. But... and it's a big butt, they don't keep up the establishment particularly well physically and their menu is strictly FRY CITY items. read more

Captain Hook - 2 piece tilapia dinner - Seafood Near Me - Baton Rouge, Louisiana

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I just visited the one on Florida blvd.. All the young girl with the puff ball ponytail do is play. Shr had me waiting 30 minutes in the drive thru waiting on chicken livers just to get to the window for her to tell me theyre out.. I asked why would she make me wait that long? her reply was "What the hell you want me to do?" I just pulled off, they will never get my service again!!!! read more

This restaurant opened a couple months ago and I tried it for the 1st time with my family we ordered 3 double cheeseburgers with shrimp and fries and a cheese burger with fries while waiting for our order they gave my wife a fried jumbo shrimp and it was really delicious. The food was really good, the owners working there were courteous, polite, funny and very informative. The atmosphere was very comfortable and the clean I would highly recommend this restaurant is your in the area. We are definitely going back to try other items on the menu. read more

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I had the best cheesiest burger from here. The food was hot & fresh and the French fries were so crispy & delicious. The man at the window was so nice too. I will be returning read more

I purchased the special 6 shrimp 1 fish &fries. The fish &fries were OK the shrimp was over cooked and really bad. I call and told them and I got, ok. Never again read more

overpriced for the quality, they use soft buns for poboy, not poboy bread, shrimp was just okay, won't be back, but now I know.