The salesman was not attentive, and wanted to qualify me before I even looked at a CLA250 on the…read morelot. He was very unprofessionally dressed, and borderline rude to me. I was happy to go back to ZazaKarz and buy a Mercedes!

I had a fantastic experience buying a car at Road Runner Motors. Ive been burned in the past when…read morebuying a used car, so I was very diligent looking for a car this time. When I walked on the lot, you can just tell these are high quality cars. They have a good selection at fair prices. We ended up getting a Nissan for my kid in college and it has been a fantastic car. These people are not trying to rip you off. They want to do a good job so you will come back in the future. I will for sure go back to Road Runner when I am in need. I give them the highest of recommendations.

My husband and I had the best experience at Subaru of Hayward. From the moment we walked in, we…read morefelt genuinely cared for. The team went above and beyond--opening doors, communicating clearly, and making us feel valued, not just like another sale. We had a completely different experience at the Subaru of Fremont location, where the energy and customer service were disappointing. In contrast, everyone in Hayward was welcoming, attentive, and eager to help. A special shoutout to Pac, who sold us our vehicle--he was incredible. He answered all our questions, addressed every concern with patience, and made the entire process smooth and pressure-free. We also appreciated Vladimir, the general manager, who was very kind and professional. Overall, we highly recommend this location--especially if you can work with Pac. Truly an outstanding experience.

It baffles me that in this day and age something so simple like an oil change could still be done…read moreso poorly, especially by a Subaru Mechanics, even when you specifically ask them on not overfilling the oil during oil change they still manage to overfill it. Why because you are just another number to them and they don't care. And don't even get me started on constant hidden fees that their service advisors hide, they tell you one price, but you will end up paying 200 or 300 more. For all sorts of disposal fees, even when you ask to grab the disposable product with you.

IIham the owner of Caspian and i first met a few weeks ago while i was searching for a low mileage…read moreFord Transit Connect and after visiting several other independent lots i circled back to see him. He helped me figure out the best way to sell my RAM Promaster for highest dollar private party. He didnt need to do that and he did. Overall he was always responsive to calls and we agreed on a mutually acceptable price, the deal was done and i am a VERY happy customer! Thanks IIham you are the man!

I am very happy with the purchase of my small Dodge Ram Van from Caspian Motors. IIham was…read morethoughtful, transparent and very attentive to every detail of the transaction.

Adil got me the best deal on my car! He was great besides all the interruptions but he is all by…read morehimself! I appreciate him! Thank you I'll recommend this place to friends & coworkers!

My son and I came in to look at a car he had his eye on. Adil added no pressure to the process…read more Just honest and genuine advice. He got us an amazing deal on the car my son wanted. A beautiful Q50 fully loaded with affordable payments. The process was so simple and smooth. I highly recommend this location of your looking for a specific model with expert advice and no nonsense transactions.

He's straight forward and nice. Trustworthy, rough around the edges but once you get to know him…read morethrough the sales process, he is a great guy. Not one to budge on price, but his prices seem fair enough. I'll let you know if the van falls apart in a month, but so far, so good. Highly recommended! You don't get the normal pressure and slime that is so typical of used car lot. If you're in the market, it's worth a look at his lot.

The most pleasant car buying experience we've ever had!…read more We found T & A Auto Sales through Car Gurus after seeing a listing for a "great deal". When we arrived, we were quickly welcomed by the shop's owner and only employee, TJ. He told us about the history of the car and disclosed that the radio wasn't working right off the bat. He let us know that he wouldn't sell the car before fixing the issue and that he was already in the process. He shut down the shop to take us out for a test drive and not once did we feel pressured to purchase the car. When we asked if we could take the car to a mechanic, he offered to take it for us (requiring him again to shut down the shop). After our mechanic assured us that the car was in great shape and TJ worked out the radio, we let him know we were interested in purchasing the car. He happily held on to the car for us despite multiple other offers and worked with our schedule as we are not from the Hayward area. Although TJ was not willing to negotiate the price of the car, we agreed that it was already priced in a great position and appreciated that he was open and honest about fixing the radio. After we purchased the car, we realized there was an issue with the new radio and contacted TJ immediately. He apologized sincerely and helped us fix it, even though our contact listed the car as is. We got to know TJ fairly well throughout our car buying experience and would recommend his business to anyone looking to purchase a used vehicle. He is kind, honest, and a great businessman to work with.

Thanks to Kay Shahid the salesman who made worked his magic!…read more Great customer service from the entire team and managers. Everyone greets you and are very kind upon arrival. Offering snacks and drinks. They worked well with one another to help me out. If you have less than average credit, don't necessarily be discouraged in coming in to apply. Very understanding and I'll tell you they tried their best to help me out. Bottom line is they made sure I left a happy satisfied customer. It made a huge difference because they had my back, no pressure to get anything I didn't want, listened to me and came up with a solution to best fit my needs. Very excited for my new vehicle. Also, I accidentally left my wallet in the restroom. Rushing out. Friendly staff, Anna found it and returned it. Thank you so much for your honesty. Thanks you all so much, I highly recommend.

Repeated issues, poor communication, and unreliable service…read more I've been going to Nissan of Hayward for the past two years, and unfortunately most visits have been frustrating. I purchased a used Nissan in 2023 with an extended warranty that is honored by Nissan dealerships, yet this location repeatedly struggled to diagnose issues, handle warranty information correctly, and communicate in a timely manner. I've brought my car in around 6-8 times. I was often told "no issues could be found," only for the same problems to return shortly afterward. Early on, I was charged a diagnostic fee for a battery issue that Nissan couldn't identify, while a third-party mechanic later confirmed the alternator was the cause. Nissan only addressed it after the car had to be towed in again. More recently, I brought the car in for brake noise and Bluetooth/Apple CarPlay issues. While the infotainment problem was acknowledged and eventually covered under warranty, I experienced weeks of inconsistent updates, missed callbacks, and learned that the replacement part had arrived from the Parts Department rather than my service advisor. When I dropped my car off for the scheduled repair, I wasn't told it would be kept over the weekend and only found out late in the day that I wouldn't have it back for several days, causing significant inconvenience. Although a service manager later apologized, there was no follow-up despite multiple attempts to reach out. It's been over 3 months and my issue has still not been resolved. Overall, the lack of communication, inconsistent warranty handling, and repeated service issues have made this dealership difficult to trust. I would not recommend Nissan of Hayward based on my experience.

If you need a car go check out Big Lam Motors. Lam, Chris, Alejandro, they took care of my wife and…read moreI for our "new to us" vehicle. We went there yesterday to check out the car, it was late, before they closed and they still let us test drive the car with just copying my wife license. We went home to apply for some financing and that fell through. We communicated a lot between Lam and the team and we received financing through them. Today we were in for about 20 mins, this was the best experience and quickest that we have ever purchased a new/used car and we have purchased many in our life time. Best shout out and a huge thank you to the team at Big Lam Motors!

Appreciate the quality of the cars here and the service of the BLM team. Clean cars, no issues,…read morehonest owner.

We had an absolutely amazing experience working with Daniel! From start to finish, he made the…read moreentire process of buying our Tacoma feel effortless. We went up from Monterey but locked the truck down over the phone the night before. It was hands down the easiest and smoothest purchase we've ever had. He was knowledgeable, patient and never pushy, which made us feel comfortable and confident in our decision. He answered all of our questions, kept everything transparent and made sure we drove away feeling excited, not overwhelmed. We couldn't be happier with our Tacoma and the experience Daniel provided. If you're looking for someone who truly makes car buying simple and enjoyable, Daniel is your guy. Highly recommend!

I took my car in for service and have a part replaced that allows me to roll down the back window…read morefrom the drivers seat. Service was fast and efficient. For the back window button they needed to order a new part. I went in June 16 and still waiting on July 18 to hear anything about this part. I even called 2.5 weeks ago, waited on hold for 20 minutes to talk to the parts department, was disconnected, called back and waited another 15 minutes on hold before giving up. This is the second time they have needed to replace this part. It failed and was replaced only 3-4 months ago. Very disappointing. I won't go to them again.