I would never purchase or finance a car from this dealership. The salesmen are very aggressive and pressure you into buying a vehicle. The staff is very unprofessional and unfair. I went to the dealership to look at a 1999 Honda Accord and they wanted $9,000 for a 1999 Honda Accord. That is a complete rip off. The Kelley Blue Book value for a car of that age is on $5,400 at the most. I asked the salesmen for a purchase order of the vehicle next thing you know the salesmen is asking me to write down my social security and employment information so that they can finance the vehicle, which I DID NOT ask for. The salesmen are very pushy. My overall experience with this dealership was HORRIBLE. read more

I had a bad experience with an inexperienced salesperson at this dealership. He promised and lied about everything. The only true fact I got about the vehicle I purchased was the Carfax which he reluctantly showed me. I looked at only two vehicles there which they said had mechanical and safety inspections. The first vehicle transmission was failing before I got back to the lot on the test drive. I had pointed this out, along with several issues, and obviously it had not been inspected nor was it even safe for the road. The salesperson's reply was ""So you're not interested in this vehicle"". He couldn't care less that it failed right in front of him. What a jackass!!! The only repairs it had was for a quick sale. Second vehicle I did purchase was not detailed had missing interior components like headrest for the second row seats. This was obviously a safety issue for my children. I was promised that they had these in their shop and would mail them to me ASAP I was also promised the vehicle would be detailed. I contacted my inexperienced salesperson Cole Taylor and he said ""nooo problem"" I will take care of this and get back to you. Between 17 calls , text messages and emails as well as three weeks later he never fulfilled his promise or obligations. Car club Inc. is a family-owned business and family owned businesses back each other not the customer. The sales, finance, and overall management is operated and controlled by the Taylor family . Do not trust the positive reviews either. If you do a little research on Facebook you'll see most of the reviews are from friends and family. They are not listed with the Better Business Bureau for good reason. Just another typical Slimy Used Car Lot with slimy used car salesman. I reminded them there is such a thing called ""Small.claims.court!!!"" """Beware consumers of this car lot""" I obviously would not recommend purchasing a vehicle from this business!!! read more

After looking for a specific Make of car, we were thrilled to find one at a decent price at Car Club Renton. We pulled in to check out the vehicle while in the area at about 7:55pm Wednesday evening. Nobody greeted us, I attributed this to the fact that it was near closing, so we figured we'd just take a quick look and come back another day. While my son was looking at the car, I noticed they were closing the gate, effectively locking us in for the night. I was able to catch the employee in order to be let out. I rolled down my window to explain that we were just taking a look at the vehicle and would come back. He rolled his eyes at me and gestured that I should move along. I completely get wanting to go home after a long day at work. It has ALWAYS been my experience at car dealerships that they go out of their way to be polite, in an effort to gain a customer. However, I let it go and decided we'd check out the car later. The next day, Thursday, my son went back to dealership. He test drove the car and expressed interest in the vehicle. Without any negotiation, he was passed onto the Finance Department where he was treated as if an agreement had already been made. When he refused to sign that agreement, he was eventually greeted again by the Sales Manager who told him, "Thank you for wasting our time." Worst customer service ever! read more

If I could give negative stars I would. What I'm about to write is completely professional and 100% the honest truth. I've had my truck for about a year and I've already put in about $6,000 in repairs. The first night I had the vehicle the tire blew on the highway because they were bald and wires sticking out but I didn't notice because it was night time when I bought it. A few days later the AC core smoked out my truck. Over time I've had numerous other repairs. Now I took it to a mechanic who is a very professional person and he said the brake pads, brake shoes, rotors, transmission, all for bearings, suspension, front and back shocks, ac coolant, oil pan,, exhaust in a few other items like plugs, and fuses are all completely shot. He was amazed the truck was still running. He informed me that the majority of these issues are issues that have been there long over a year. When I bought the car from john I asked him specifically was a scar in good condition based off the price because he WAY over charge me and he assured me that the vehicle was in great running condition. The truck is book valued at $4,250 in perfect condition and I'm paying 9000. He sold me a lemon and definitely is not worth being trusted. My recommendation to anybody that comes to this car lot needs to have the car taking off the lot to a mechanic and having it completely checked out before you lose all your money. Oh yeah I completely forgot, they replaced one of the calipers and not both so my tires smoked out the second day I had it. So I will now have to put in a total of about $12,000 to repair this vehicle on top of the $9,000 that they charge me for it for a vehicle that's only worth $2,500. This place is a scam. Just look at all the other Yelp reviews about their vehicles falling apart a short time after. I also used to take my Dodge Durango to their company mechanic and his exact words to me were you bought a lemon you might as well sell it and take the loss and this was told to me less than a week after getting the truck his name was Amir read more

I've had a horrible experience with this company. I bought a 2002 Grand Jeep Cherokee right away within the first month I had to replace the radiator, manifold and rear shocks. They tried to change the manifold with a used part from another jeep which failed quickly and left a gas smell in my cabin. Also Amir the mechanic for this company who replaced my radiator in March said a leak may persist and about 1 year later green fluid is dumping from my car. When I asked to get a different car because this was all in the first 30 days they said I can't and should wait a year. The 2000 dollar warranty that was purchased with this car is good for nothing by the way. It got the car 2/4/15, today is 5/1/16 and my engine completely blew up on 4/29 which was my birthday by the way. John Hicks the initial car salesman acted like he was helping me but I feel so taken advantage of by this company. I just purchased a brand new Chevy Malibu through Bill Pierre Chevrolet. I am still responsible for 2 car payments now since I owe 7000 on a jeep that doesn't work. This was a hard lesson please don't make the mistake of going to this shady company. If you have a good experience it's because you were simply lucky. They don't really care about you, or what's best for you when it comes to such an important purchase. read more

I bought a car from these gentleman and It is already broken and i have to buy another one I have only had this car for 5-6 months. I first had problems with this car two weeks after getting it and they insurance I got from them to get the problem fixed "didn't cover" the problem. I also referred two people to there and they both are now having car problems. They also have a program where you can get money or less money owed on your car by referring people to them. I'm sure you can guess by now that they did not honor what they said they would do. I strongly recommend that you never go to this location unless you wanna give away money. read more

I come in to check out a car I've been research and this guy tells me that unless I intend to buy that day, test drives are not allowed. I've never heard of that. read more

Do not buy from this dealership! about 5 months ago I purchased an 06 dodge ram, this truck has absolutely fallen apart ever since. So far I have replaced the transmission $4000.00, the front axel $1000.00, the front driveline $400.00, the ecm/pcm (computer) $1700.00, the cooling fan $300.00, all 6 injectors $3100.00. Next on the list is a leaking water pump. I recently spoke one of the salesmen from car club, he admitted that they were aware of the many problems with this truck, and apologized with mutual disgust. I am absolutely disgusted with this shady dealership, they spent more time money and effort to hide the issues than anything else. if the legal system isn't enough to fight back on this, ill be out on the corner 7 days a week waving people away from this place. read more

They really suck took them a week to get my plates in n I've already been pulled over twice n now they claim I still owe money ... Bank statements say otherwise ... Aka there shady like all car lots . I would not recommend the lot to anyone who would like respectable .mature service .... For a great car buying experience I'd say lake city Toyota all day .... Screw car club inc read more

Salesman was unprofessional with chew hanging out his mouth. Would not recommend this place.

do not buy a car at renton car club i purchased a 2007 honda civic hybrid from them in may they made me purchase a warranty within 4 months the car started having problems i took it into honda to find out it has a 6000 problem and the warranty they made me purchase didnt cover anything important they straight up lied to me and my moms face saying that it covered everything to do with the electrical system. they also told me that my credit was so low there was no way anybody would approve me. just traded that car in got half of what i paid for it and my interest rate is half as low. do not let these suckers fool you. read more