I was helped by Araceli when I was trying to trade in for a new car. She was very kind, helpful, and attentive to my questions and needs, and she followed up with me regarding my new vehicle long after I had purchased it. The service department is also excellent and has done a great job on multiple occasions. Thank you all for being great! read more

Yuliana was amazing! We walked in late Friday night "just looking" and less than 24hrs left with a brand new Atlas! The process with easy and we are loving our new family car, happy to be apart of the VW fam! Thank you again Yuliana for all your help and getting in into the perfect car for our family. read more

Always a great experience at CardinaleWay VW! Sales was great when I purchased my CPO Tiguan, and service has helped me keep it in great shape. read more

Savanna was so helpful with the process. Updates me with a text message while I'm waiting for my car.

This is for the service department. Savanna is a polite, professional and very helpful employee. It was supposed to be an oil change but some mechanical issues were discovered. I appreciate everything Savannah did her in control to get my vehicle back to me in a timely manner, meanwhile she got me a rental and made the experience as comfortable as possible till my vehicle was ready for me to pick up.. Thank you. read more

Working with Muhammad was a pleasure, he's informative, patient and wants to do right by his customer. We've had the pleasure to work with him on multiple transactions and the experience gets better every time. The finance team is great and goes the extra mile to seal the deal, very please with the service received from the staff. read more

These guys are SHIFTY!!! Here are all the ways I noticed them being dishonest. Who knows what they actually got past me without me noticing. The price they listed for a used EV was not the price they offer you at the dealership. It's the price AFTER the $4K federal tax rebate. So, if you're comparing their cars against everywhere else, there's seem like a great deal (edmunds.com actually shows them as a "great" price), but understand that the price is actually thousands of dollars more. They said the car "includes" the AVAS theft service. It does, for an additional $1,500 that they automatically slip into the long list of charges and credits on the contract. When I asked that it be removed at signing, they said they can't do that. That's a complete waste for my car. So disappointed that I didn't just walk out then and there. The listing said no accident history and the sales guy said the same. After checking the Car Fax report, it turns out that it had damage history. The sales guy said it was minor, but couldn't explain how he knew that. My credit union offered a car buying service, but I found this car outside of their area. In the future I will always use a service and I WILL NEVER GO BACK TO Cardinale Way Volkswagen. read more

I really had a great experience purchasing my car here at CardinaleWay Volkswagen and went home with a nice 2023 Audi S5! Everyone is very helpful and I'd like to acknowledge the representative that helped me so much, Leo Umanzor. He was the one who guided me through every step of the way in purchasing these vehicles. And don't get me wrong My new Audi is not the only great car there, but as well as the rest. In the future that I'll get a new car again, I won't think twice of purchasing my car at CardinaleWay Volkswagen in Corona! So if you're interested in getting yourself a new car, look for LEO and he'll help you pick the right choice. Best, Julien Anton Desales read more

CardinaleWay Volkswagen - 2023 Audi S5 - Oil Change Stations Near Me - Corona, California

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My family and I went Wednesday night to purchase a vehicle we were immediately greeted and welcomed by sales rep Yuliana who worked with us on getting our vehicle that we wanted at the price we wanted it.. she was very straight forward and all around great customer service at CardinaleWay Volkswagen! read more

We finally got our new family car with the great assistance of Yuliana. She is very informative and patient with all our questions. She's a keeper with a beautiful smile. Thank you! Look for her if you need a car! read more

We purchased a used car here last weekend. Yuliana was great to work with. No fuss and straight forward. In and out very quickly which isn't my typical experience when buying a car. read more

Got an amazing lease deal on the Volkswagen ID.4 -- incredibly affordable! Muhammad was excellent to work with -- very professional, knowledgeable, and made the whole process smooth and stress-free. Highly recommend! read more

Was interested in some of this dealership's cars and wanted to buy one that day. Had to call multiple times over the course of an hour for someone to finally answer. After finally getting ahold of a salesperson, we talked numbers and then he took my information and said he'd get back to me. Well he never did. I had no choice but to go get a car from another dealer, which is unfortunate since I buy multiple cars a year for my business. Absolutely one star service, even without mentioning their egregious "non negotiable" $3k add on to every car to what amounts to $100 worth of pointless product. read more

Yuliana, did an amazing job finding our family a vehicle. She was patient, professional, communicative and informative. Her professionalism is top tier. I appreciate that she was not aggressive in tone like many sales people can be. The manager was also great, Marcos, he worked alongside her and I have all of the same compliments for him as well. He presented information honestly. read more

Had a great experience, Araceli helped out tremendously, she was determined to make what we were asking for happen. Araceli went above and beyond to ensure the process was smooth and stress free, and even followed up after the sale to make sure we were happy with our purchase. If your in the market for a vehicle, we I highly recommend working with Araceli. You'll be in great hands! read more

When I decided to change from a gas vehicle to an electric vehicle, I was overwhelmed and doubting my decision. The entire process with this dealership was wonderful! My salesman Dennon was the great. He was professional, helpful, and his knowledge of the car helped me go over the pros and cons and I decided to purchase the ID.5. He had to call around to local dealerships that would agree swap vehicles so I could get the model and color combo I wanted. I'm so sorry, but I didn't catch the names of the sales manager and general manager, but they went above and beyond to get me all of the rebates and discounts I had available to me for purchasing an electric vehicle. Ryan Gonzalez, the finance manager was equally impressive. His thoroughness explaining the additional coverages they offered was outstanding. He made sure that I understood the additional coverage I chose and his professionalism and expertise made me confident I wasn't buying something I didn't need or wouldn't use. I give this dealership and their awesome team a 5-star review. 10 out of 10. Highly recommend. read more

If you plan to get your car fixed this is NOT the place . I was sent home with a car leaking oil and dash lights went off 10 miles after I left the dealership, the have my parts "back ordered" and said it's safe for me to drive off. O spoke to Paige who is a manager that was due to call me back I never received a call but she was quick to send an email I couldn't reply to , promised a call and update and yet no follow up. She said she was "pulling parts from another customer" "doing a huge favor fore me" .......so these vehicles are all having the same issues? And does this client know you are taking from them to give to me? ......no follow ups unless I call or unless I leave a review read more

CardinaleWay Volkswagen - At the end of the a long email explaining ONLY her side of things it states I could not reply . - Oil Change Stations Near Me - Corona, California

Martin did such a great job at making us comfortable and appreciated that we were there to view a jetta we seen online and ended up driving home with a great safe vehicle that our son will surely enjoy thanks to all who helped with our purchase read more

CardinaleWay Volkswagen - Vw jetta - Oil Change Stations Near Me - Corona, California

Damian is and has been super attentive to our needs. He and management made the process so easy and were open and receptive to all of our questions and concerns. Got the best deal as a first time buyer. Super happy with my interest rate and super happy with our new family car. read more

Every thing went smoothly and my sales person was very courteous and helpful. He went through the options and show interest what is impotent to us to know about the car. read more

Recently got a car from this location and got so much help from Leo. He was really attentive and knowledgeable. He tried his best to provide as much benefit for me possible. Even followed up after the purchase to check if everything is working well. Felt like he really cared. I would highly recommend working with Cardinaleway VW and with Leo read more

Typical bait & switch tactics used here... I was communicating for days with whom I thought was in charge of online sales, but apparently it was just a beautiful young lady they use to get guys to come in and get robbed by their pimp (not speaking from experience). I went down there on a Saturday morning right when they opened to check out a vehicle and possibly trade my vehicle. I asked to speak to the beautiful young lady I was communicating with for days. She came out and asked if I wanted to test drive the vehicle, I said yes, of course. Took the vehicle for a test drive and liked the way it drove. Returned to the dealership to discuss numbers and that's where the old school used car sales games began. It was not at all what we discussed over the phone days prior. Finally, the "manager" came out several times to "run the numbers" and then he sealed the deal by insulting me and my intelligence. My vehicle was worth way more than their low ball offer. I asked for my keys back and they attempted to ghost me until I threatened to call Corona PD. I would NEVER do business with this shady dealership! read more

If you are looking for a real honest person to help you get your next vehicle, I honestly recommend going to this place preferably asking for Leo. He helped me and my family get our next vehicle. We were so happy leaving here. All of the employees are nice friendly and helpful. It is a family oriented yet professional environment. I could not be more happier. We will be definitely be going here to purchase our next vehicle. LEO YOU DID IT! I appreciate this guy soooo much. read more

If you're looking for a vehicle at this location I highly recommend Marco! He is so professional, very knowledgeable and didn't pressure us with our purchase. Every thing went smoothly! I'm so happy we chose this dealer ship. We felt very comfortable with Marco. I'm very happy with my new ID4. We will always be a Volkswagen family read more

Unfortunately, I did not have a great experience. I dropped my car off at 9:50 AM due to the lane assistant malfunction, left my car for over five hours when I drove my car back home the issue still there. I did ask if they could reimburse me for the filter I paid for due to not fixing the issue. Also, the service manager Paige was not helpful, did not reimburse me for the cabin filter due the inconvenience of leaving my car all day and the issue I mainly came in for it was not fixed. It was the least they could do. Will not be going back this dealership. read more

Came here after months of searching for a GLI. Andrew, my salesman was great. The test drive went well and he was very personable/knowledgeable about the car. The price they told me at the dealer was much higher than what had been posted online (nitro filled tires for $$$$ but you can get them refilled anywhere for free.... Sure). They lowered some numbers when I expressed my concern and ultimately I left with what I wanted at an okay price. I'm happy with the car and my salesman Andrew, though they could've made it a little more obvious that their online prices in no way reflect their actual prices when you sit down. Five stars for Andrew, three stars for the dealership. read more

CardinaleWay Volkswagen - Oil Change Stations Near Me - Corona, California

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We actually did not plan to buy a car from this place , but with the staff David , Taylor we could not resist the deal and service. David waved at us warmly and introduced their inventory, later guided my son for a test drive. We really touched by David's sincerity. Later Taylor showed us the deal. The next day Angel delivered the car with all the papers. We are so happy with this experience! Great team and great service! Keep going ! read more

Used to always take my car here until one day when my car started shaking violently when driving over around 30 maybe 40 mph. Knew it was my tire alignment cause I brought my car in not too long ago. I called to make an appointment and explained what was going on. The lady on phone sarcastically chuckled and said a clearly fake "oh nooo" like she didn't believe me. She agreed to an appointment the next day. I didn't take it in, I took it to another dealership called J&L down the street from my house instead. Turns out it was a motor mount problem. These guys I've been taking it to now are way better and WAY faster at getting it done. Btw, Volkswagen never called me that day even though I didn't show up. She clearly didn't care. Well a year after only going to J&L which has saved me a lot Volkswagen has been spamming my email and phone with messages to come back. No thanks. :) read more

Damian and Ryan were very helpful. Ryan did everything he could to get the car my daughter wanted. Damien made her first car purchase special with a bow. She loves it!! read more

this was my experience with this dealership 2sum it up i got what i want with all the bell and whistals thanks 2 victoria/david/eric 4 the straight forwardness on the purchase of my new caddie thanks guys u made it easy read more

CardinaleWay Volkswagen - MY NEW CADDIE - Oil Change Stations Near Me - Corona, California

Had a really great experience leasing a '24 Tiguan SE. I literally set everything up over a phone call and when I finally arrived at the dealership I was in & out in 1.5 hrs. My salesperson was Yuliana and she was sweet, knowledgeable and easy going. This was by far one of my best dealership experiences ever. I got a great deal on the car, got a great price on my trade in and had an easy time dealing with my salesperson and finance! I would definitely recommend CWVW. read more

TL;DR: The people running the CardinaleWay Auto Group purchasing program in Corona are dishonest and are trying to take advantage of people. I implore you to look at other options to sell your car. I had a terrible experience using KBB Instant Offer and CardinaleWay Auto Group. I'll preface this by saying that I realize every experience is unique and details come down to every individual deal and the people involved. However, my experience dealing with CardinaleWay Auto Group was so poor that I felt obligated to inform others so that they don't waste their time as I did. The people I worked with are Fred Knapp and Ryan Sheikh. Background: I received an unsolicited offer to sell my car using the KBB Instant Offer program. You can read about the program online, but this is the summary: "The Kelley Blue Book® Instant Cash Offer is a real offer for a specific amount to purchase a consumer's car or apply the amount toward another car. The Offer is valid for 7 days and can be immediately redeemed during business hours at any Participating Dealer, pending inspection. It is based on specific elements of the consumer's car, like installed options, specific condition (such as dents and mechanical issues) and local market demand." This program is essentially the answer that some dealers are using to combat against Carvana / Carmax / Shift / Vroom / Driveway / and all the other car buying programs. My experience with them was incredibly poor. I received a quote on Tuesday, November 14th and scheduled to come in on Saturday, November 18th. Communication over text was a bit slow, but I'm fine if people don't respond promptly since they might be busy managing multiple things at once. On Saturday, I knew it was trouble when I arrived and I was treated to the very old school way of re-negotiating what the price of my vehicle would be. Over the course of an hour, I was given several excuses and made to wait around. 1. The market is changing very drastically, prices flucate wildly (What catastrophic event occurred over the past 4 days?) 2. KBB Values are meaningless in the winter (I understand there is seasonality in sales, but this doesn't apply here since the quote is recent) 3. This is no longer the same market as during the pandemic and the chip shortage (This would be valid if I actually compared a quote I received during the pandemic) 4. I marked my car as flawless when it isn't (This isn't true, I marked it honestly and the initial sales person agreed that I didn't misrepresent my car) This was extremely unprofessional and the whole experience was a huge waste of time. They are relying on people that are desperate to unload their car or need the money right away and are okay with taking a several thousand dollar haircut. No one is obligated to complete any transaction they don't agree with. However, not being upfront about the deal, trying to pull a bait and switch with the pricing, and the terrible old school negotiation tactics leave an incredibly sour taste in my mouth. The existing dealership model needs to change and adapt to the the trend of seamless transactions and more informed consumers or their days will definitely be numbered. read more

I recently worked with Marco to lease a new car and he was extremely helpful, knowledgeable, and professional. He helped us trade in our old car, and transition without any prolonged back and forth, which usually occurs at car dealerships. We were able to call him over the phone with the select stock number of the vehicle and manage the whole deal virtually. Upon arrival, all papers were already drafted and all we had to do was sign. I'd strongly recommend working with Marco for any of your VW needs. I will definitely go back to him in the future. read more

Such a great experience at this place! Yuliana and her manager were such great help at explaining everything to me and helping me out! Ended up leaving with a better car than I expected! read more

Rude rude rude service department. The manager is just rude and nasty. Would not bring your VW here.

I went in to look and potential buy a used truck they had posted online for $23000. Called to confirm, spoke to a salesman and the sales manager before driving an hour to them. After test driving and confirming the price of 23000 again when I got there, we went inside to do paperwork. After doing paperwork, they said that the lift and new tires on the truck, they are marking it up and extra $13000 to make it a total of $36000. Which was not explained to me before when I called and asked, and while on the test drive. The sales manager just kept explaining that on the bottom of the online post, it says call the dealer for the price, which I did. They just put a price to make people come in a change it to whatever they want. $13000 for a lift kit and new tires is outrageous. Horrible customer service, wasted my time with nonsense. read more

CardinaleWay Volkswagen - Oil Change Stations Near Me - Corona, California

I went in to get a base toas, and ended up with a se. The people were great and very helpful. Ended up with a great deal thanks to Damian. Highly recommend for everyone. read more

5 star service not only did we have an amazing sales person Trevor Day we walked out with 0 percent financing!!! Trevor Day has some amazing deals!!! its free money!!! go visit Trevor Day walk away with a 0 percent interest rate on a Brand New Car!! read more

They refused to reprogram my car key without charging for it after another VW replaced 2 modules, resulting in key needing reprogramming. I explained that my car would not start so had to be towed to nearest VW dealership where 2 modules were replaced. That VW dealership did not reprogram key and now the key won't work but it's too far (100 miles) for me to drop by for them to reprogram. The snarky lady at cardinale basically said it wasn't their problem and it doesn't matter that they are VW as well. I would go to another dealership if you are expecting the right thing to be done. read more

By far the smoothest, fastest car buying experience. Trevor was awesome! He was very helpful and attentive. The customer service here is 10/10. Would highly recommend! I met with another car buyer during my visit. She had excellent feedback regarding the new management. Thank you CardinaleWay VW Team!!! read more