Good customer service. I Support local businesses. If they don't have the part you need they can…read moreorder it and you'll be back on the road again.

Great shop here and very helpful staff. Helping a friend install my clutch in my Tacoma at his…read morenearby shop & needed some last minute parts to complete the install. I was surprised that they had all the parts I needed in stock and the staff nicely put them aside for me so when picking up, it would be a much faster process. I totally appreciated that!

Great auto part store…read more Got some coil pack for my 93 SHO. Drop off motor oil. Get all you need for the do it yourself person. Christmas tree was an unusual nice touch. Don't see that at many auto part stores at all. Across the street is Autozone. They might l have longer hours. Both convenient to home and downtown Hayward.

This stop was unexpected. While in route to take care of my one errand a indicator light came on…read moreand I somehow didn't have my manual in my glove compartment so I took to YouTube. Found out I needed to check my coolant. Found the nearest auto place to me to avoid any damage due to prolonged driving. The staff were helpful and friendly. As I was purchasing the coolant they advised me to wait at least thirty minutes as a safety measure for the car to cook down and the coolant not explode from the combustion. A nearby Pupusas restaurant was recommended. How timely considering I hadn't eaten. I seem to be notorious for leaving the house on an empty stomach or having very little before leaving home. Anyhoo, Josiah an associate walked me to the Pupusa which was very close but I wasn't too familiar with the area. I ate, returned to the store and Josiah put the coolant in for me. Then I was off to make another stop before heading home. Thank you for taking exceptional care of me O'Reilly.

O' Reilly used to be Kragen. there's a good sized parking lot here…read more post 6 p.m. couple of people in line for service . 2 other people at the counter getting advice on what parts to buy. buys: windshield wipers (20" & 22", 8.99, 9.99) -initially got "rainy days" which were a few $$ cheaper -asked "they're all the same, right?" -cashier: "these will only last a month. anco's will last 2 , 3 times longer" -so i switched, paid a few bucks more. notes: -will i remember if this wipers last 2-3 months? probably not -but i would remember if they last only a month -peace of mind is worth a few bucks.

We came here for a quick pit stop since one of the headlights of the car died on us. We didn't…read morewant a ticket of any sort and forgot insurance papers at home so we stopped by Kragen's along the way. They take forever with their service. They gave us the wrong light bulb and charged us right away, They took forever to give us our return back to exchange for the correct light bulb. The guy had to wait for another guy to do the transaction. You need more informed workers please

Worst place I've ever been the guy or the mechanic was a straight disrespectful guy!! He didn't…read morewant to help us at all and acted as if we were a burden for coming in!!

I stopped in today and received the Absolute Best Service from Terrance! He obviously knows his…read moreproduct and made my visit very pleasant! There's plenty of auto part stores in my area, but it's worth it to drive further and get exactly what is needed and deal with friendly staff!

I've only bought a couple car batteries from here. Good price. Great service, the guy is nice helps…read moreme get the right battery. I brought my old battery to return after and everything was very smooth. It's hard to park in the lot. Other than that it's pretty nice. A few people I know order parts from them too.

I spoke with someone about a part for my car. I don't know much about cars so I asked them how late…read morethey were opened. They said to come in they would look at it and if they didn't have the part they could order it for me and let me know once it got in. First of all this place is hard to find. They were very nice when I called back for directions because I was lost. When I got there it was a small place and they guy I talked to was very nice. He came looked at my car and said he didn't have it but would order it and give me a call tomorrow to follow up on how long till it came in. Two days later I realized I didn't hear from him. I called in and he said, "oh yeah. It'll be in I'll give you a call once it gets here." I followed up again a few days later and they still didn't have it. If it would've taken this long I would've gone to Auto Zone. It's been months now and they've never called me. Every time I had to call to follow up with them. The guy was really nice the place looked legit and I really wanted to like this place but their customer service outside of directly was horrible.

Friendly staff. WARNING OTR DRIVERS. If you are a rookie, good luck. This is a challenging back off…read morea two lane busy street. Set yourself up in the sighted position when backing in and hug the curb as close as possible. I had a parked car across the street so I was spotted by an employee so I could inch my way around that car. Once your in, you then have to avoid parked cars on both sides of you. I've been driving over 5 years and this was tight as hell with a foot of clearance on each side of your truck trying again not to take out all the parked vehicles. GOOD LUCK!

I give one star for responsive, but overpriced ACDelco parts. I went to get A/C Compressor and they…read morecharged twice as much as they charge if you go to ACDelco in Alameda. Online you save at least $100 then buying from here. Guy in front with glasses tries to negotiate pricing, but even the brakes/rotors were about $200 more than what you can get from O'Reilly. I wouldn't suggest getting charged more for car parts from here when you can put that money towards repair of the vehicle.

Mark is a money hungry lying scam artist with no heart or compassion for others. This man has…read morepushed a disabled person with very low income to purchase the parts you see in document below knowing i for one didn't need them and two because i know nothing much about a vehicle and when something may or may not be wrong so i listen to this man who only saw a young cash cow and who do whatever to fix any issue on my car yet he knew my weakness and played on it now I'm financially in a bind, I'm homeless already trying to make it and he has put me further behind but by the grace of god ill be fine. My hope is that this shop be shutdown asap... I have photos of the parts purchased and photos of what this shop has done to my car pushing me to spend lots of money i had to borrow beg and plead to get.

Mark and his mechanic are very good. Mark has let me know what everything would cost parts and…read morelabor when I go by for work done and thats what it is when the job is done. No issues and always looks out for the customer.

Be careful they sell faulty alternators and they don't replace the alternator when they know it's…read morebad I've had to replace my alternator twice thru these ppl very bad business on their end will never put a penny into this place again be careful yall

I have taken my car to Antonio twice now. I'm very happy with the service he does. I will continue…read moreto take my vehicles to him. I will also put the word out to take your vehicle to Antonio. Thank You for your service Antonio. GREAT SERVICE AND CUSTOMER SERVICE!!