Isamar is the best waitress!! she has an amazing personality and the food is fresh and delicious!!! very recomended!!

I decided to go there, I received mixed reviews. I went there today, bought a chicken burrito. It was so salty. I couldn't tell whether it was rice or chicken that was salty. I should have followed my first mind and went to Chipotle. One and done. read more

Great food. Great atmosphere. So happy to have a place like this in the south loop. Great Service!

We had a great experience on a Saturday afternoon for a late lunch. The staff is welcoming, knowledgeable and helpful. Isa was our top-notch and friendly server who guided us in ordering, and we were not disappointed. We enjoyed wine with our tacos de birria and garlic shrimp. I also tried iced Mexican coffee with horchata. Delicious! The space is also beautiful and comfortable. Will definitely return and recommend. read more

Food was too salty and greasy. Great ambience and service. Was really hoping for a nice neighborhood place read more

We dined at Casa Tulum with friends for dinner and it far exceeded all of our expectations! Our friends had heard others rave about it, but we were skeptical until our food arrived! The portions are huge and delicious! Our friends had the beef and shrimp fajitas and ended up taking some home! We had the carnitas tacos and chicken mole...one of the best mole sauces I've had! Our waitress was wonderful as were the rest of the staff. The ambience is very cool too. They did a great job! I don't know why they don't list alcoholic drinks on their website because they are unique and delicious! We've found our new go-to place in the Sloop!! read more

AMAZING! We visited on February 1st, the day they opened, and it also happened to be my son's 13th birthday. He was craving Mexican food, and luckily, this place was within walking distance. Let me just say... this is hands down the best Mexican spot around. We usually go to La Cantina in the area, but this place beats it in every way--from the dining experience to the quality of the food. My mother-in-law was with us, and she's usually quick to criticize any place we go, but she only had great things to say about this one. Here's what stood out: 1.The tortillas were out of this world. You can tell they're homemade! 2.The steak (according to my family) was top-notch, with rich, delicious flavor. 3. The guacamole was fantastic, though I'd recommend asking for it spicy next time. 4. The mocktails were so good, I didn't even miss the alcohol. I had the mango one, and it was refreshing! 5. The rice and beans had such a unique flavor that made us want to keep going back for more. 6. Since it was my son's birthday, they gave him a leche cake that we couldn't stop eating. It was perfectly moist, not too sweet, and practically melted in your mouth. Highly recommend! 7. As a vegetarian, I was really happy to find many options. I ordered the fajitas, and I was so pleased with the variety and freshness of the veggies--they were delicious! My husband ordered the pork tacos (I'm not sure which ones exactly), but he was literally licking his fingers--they were that good! Overall, I'm thrilled to have this place in the neighborhood. What a great addition! read more

An excellent addition to the South Loop! I made an impromptu visit this week, the decor is beautiful and inviting, the Latin music was upbeat and at perfect volume, not loud as other restaurant, which is perfect for conversation whether with a group of friends or a date. I sat at the bar and the bartender was super nice and attentive. I started with a margarita which was perfectly mixed. My meal consisted of a delicious ceviche followed by the Tulum Special, a bed of rice with grilled chicken, steak, shrimp, onion, bell pepper, cheese sauce, and it was out of this world, flavorful and delicious, and very generous portions! I had a conversation with another guest at the bar and she raved about the Red Snapper and Tampiquena, I will try both on my next visit. I did not have dessert, as I opted to drink my dessert, another margarita :) Overall, it is a wonderful new place in SoLoop, friendly and cozy atmosphere, friendly service, excellent and flavorful Mexican food, and take this review seriously as I am Mexican and I KNOW good Mexican food! I highly recommend it, and this will be in my "SoLoop Favs" restaurant rotation!! read more

Had their carne asada burrito for pickup. Very solid, and I'm glad there's an additional quality Mexican place in SoLo I can go to now

OK, I have tried the new Casa Tulum, and initially I was very pleased. I had only dropped in for cocktail and I sat at the bar and the young lady at the bar was very personable. She was very attentive. It was a great first. Impression. I went down a second time it's in the lower level of the condominium I live in the second time was just as nice attentive, good conversation and I guess cause it was the bar and it wasn't. You know many people at the bar I went in last night a Thursday night and I dined in and it was not the same as sitting at the bar. The waitress was not attentive. She did not check on us. We had to ask other staff members to assist us in the restaurant wasn't crowded so I wasn't sure what the delay was from. She brought us the wrong drink out and as far as the food, the guacamole was good the salsa the first one they brought out it was in a small cup. It was OK ,we asked for more because it was so small. I'm gonna post pictures. It was so small that for one person maybe but definitely not for two. The second one they brought out it was like they boiled it. It was scalding hot. I don't know what changed the temperature because the other one was cold versus that one coming out hot. I had the ribeye steak tacos and they were very they were chewy. The cut of the tortilla was cute .with the food the tacos. I will give it a three out if ten the guacamole one out of 10 I will give it a five. The chips a 4 . for the ambience eight because it's very pretty inside but overall the service was not good. They need to speed it up and get the accuracy of the orders down. Will I try it again perhaps just to see if things change as far as the Service I still tip the young lady 18% although she did not deserve it because she was not attentive. I asked her whatever I asked her for like I asked for a second thought I had asked five times and each time she walked by she never had the salsa with the drink we asked for a passionfruit. She brought us out a plane, so it was just small things like that when I'm dining and I'm paying I'd like it to be accurate but as far as the ambience and that initial contact, it was great and if the service can reach that level, I think they will succeed (also the food was lukewarm warm not hot) read more

The ambiance of this place is truly beautiful and vibrant and the host was very welcoming when entering!! After sitting at the bar with a friend I wasn't tended to by the bartender for a while. I mispronounced a drink I had ordered the bartender rudely said I wasn't pronouncing "Guava" right in a very rude and sarcastic tone as English is my first language & I'm not Hispanic. After this interaction he kept giving me dirty looks while making our drinks and rolling his eyes numerous times looking directly at me. After this he offered my friend and others sitting at the bar free margaritas as he excluded from giving me on. I wasn't even interested in trying food at this point because I was disappointed with the service and treatment!! Overall I was VERY disappointed with the service of this place as I live in the neighborhood & looked forward to bringing many people to this beautiful restaurant. I will not be returning :-( read more

My friend was in town from Florida so I decided to try the new restaurant Casa Tulum in my neighborhood. It was busy when we arrived, which is always a good sign. We wanted to wait for a table so we sat at the bar; it was not a long wait, but this perhaps caused some confusion for the waitstaff. Our cocktails (which were delicious!) took a long time to be delivered to our table. Once we placed our order (appetizer and two meals) we chatted and chatted....and chatted. 40 minutes later I wondered where our appetizer was.... the waiter didn't provide an explanation but did say it would come after our meal and did we still want it. We did. We also asked for flour tortillas that never came. Our meals were DELICIOUS. I was happy I chose the chicken mole; it did not disappoint. We were both pleased the with taste and the staff was apologetic and sweet. If you would like a tasty meal, I would definitely recommend. The slightly slow service may have been an off night. read more

Excellent service and food came out very quickly. Had the quesabirrilla and it was very good. The Queso Fundido is a perfect starter as well. Definitely will come back. Awesome to see a fun, high energy, and good quality restaurant in the SLOOP! One thing to improve - and this drives me nuts - take the credit card fee off the bill. CC fees are the cost of doing business. Build them into your prices if need be, don't nickel-and-dime the customer. This is why I rated 4 Stars. Please fix this - it will deter customers from coming in. read more

Excellent Food, service, and ambiance. Place was spot on! I would definitely recommend.

Amazing restaurant and great service. My wife and I ordered food for pick up - two burritos and chips and guacamole. VERY GOOD. Definitely the best food we've ordered in a long time. We'll definitely be back. The ambiance inside is luxurious as well. My only regret is not taking pictures for this review. Next time! read more

I went 3 months ago (prior review) and food was on the salty side and there were delays in food being brought out. I went back again to try it out since reopening - I wanted to sit at bar b/c it was just me. All the bar seats were taken except one spot that wasn't really a spot - was at edge, even hostess didnt sell it. The hostess checked for me and yehp that was it. There is a front bar (all seats were open) but they don't seat people there? Was disappointed not offered a table - felt a little disappointed they couldn't accommodate me but OK it was a Friday and good for them for being busy - and note to those looking to grab a bar seat, may not work to walk in on a friday. In the end I went down the street to grab a drink and ordered takeout from Casa Tulum bc I still wanted to try them out again. They were super fast in getting my food ready - was ready when I walked in at the host stand. Got the steak fajita - was SUPER GOOD, highly recommend. A little pricey - but worth it. read more

Casa Tulum - Drink menu - New Mexican Cuisine Near Me - Chicago, Illinois

I loooove this place. the drinks the food and the service 100%. YOU HAVE TO TRY THEIR DRINKS!! we had a blast!!

Food was delicious with big portions! Guillermo, our waiter, was very attentive and gave great recommendations. This restaurant will be a great addition to the south loop! I can't wait to come back! The vibe was cute yet relaxed! Go check them out read more