The food is great but this is probably the worst cava i have gone to. The service is so bad everytime i place an order it is never made on time and i end up standing waiting for someone to even acknowledge me or pay attention to the fact that im asking to pick up an order. I just picked up my order and the girl handed me my bowl and i asked for a bag and she threw it in the bag causing the lid to pop off and half my bowl spilled out in the bag. read more

seriously, amazing service would recommend to everyone great food shout out Pedro for being an amazing employee helping me out. Shout out everyone in that restaurant seriously amazing service would recommend 100%. read more

Best service and amazing staff I love how they treat their customers and the food is amazing Hakima is also great energy coming back for sure read more

This location is very well known for customer service and the management is 100% accurate to its great employment standards.

I love Cava. But this location clearly underestimated demand. Not enough employees to service their customers. Super long lines and the employees appear to prioritize online orders vs in-store customers. Lots of backs turned to us fulfilling those orders as we waited for service. Also. They offer no bags so if you are buying multiple bowls you have to carry them out by hand. And they run out of menu items quickly. My first time there they ran out of avocado by end of lunch rush. Today they were out of chicken. I hope they are able to better assess demand and do a better job. read more

Best of the best! Service was amazing and food was the freshest. Theodora was the coolest and so helpful!

First time trying cava & it was honestly so good & pretty affordable. Love this location! read more

CAVA - Mediterranean Near Me - Los Angeles, California

Food so good. Service so good. Ambiance so mall. Favorite place to grab a bite while shopping.

Thank you Malik and Aj for the food, very helpful and friendly. I think that their service was rly nice and gave me a free bread as well

Absolutely love this location the food is always fantastic, fresh and overall a clean environment Diana, Ashely, kenndey, Jeffery and, Bryce were so nice and helpful! 10/10 experience!! read more

Hakima was the best. He helped me with my order such a clean environment. I love this food. I love this place. I love everything about, I inspired to work here just because Hakeem helped me out. Peace and love from Asia read more

Thank you Cava Century City team. I work at the mall and always receive good portion sizes and fast service. I'd highly recommend this location. read more

Kennedy, Diana, Tyrone, and AJ did an absolute fantastic job helping us build our first cava bowls and they were delicious! The restaurant had service that you'd expect from a sit down experience. Music and ambience were spectacular as well! AJ was especially helpful! read more

Kennedy, Tanya and Jasmine were all Amazing!!! Michael, Amy and AJ - were Incredible helpful!!! Awesome Team! Amazing food!!! We'll be BACK!! Thank you for having such great staff. read more

Definitely my favorite place to go in this mall. I love the food & choices & the staff is always so nice read more

CAVA - Harissa avocado bowl - Mediterranean Near Me - Los Angeles, California

Kennedy, Tyrone, Dianna, and AJ are the BESTEST EVER!!! if you're looking for not only the best cava but the most friendly and welcoming employees you'll ever meet. it was my first time having cava ever and the service was just unmatched. this is the place to be, don't you dare thinking about eating anywhere else but this cava. seriously. thank me later. read more

First time trying CAVA and I'm now a big fan!! Hakima was super helpful in making suggestions and guiding me when making a bowl. Love the food definitely coming again. read more

CAVA - Mediterranean Near Me - Los Angeles, California

I love Cava's food. But they really need to train their staff better, or maybe hire more staff as they are all cranky and RUDE. I understand this restaurant is always busy and we are all humans, but I in no way go to any restaurant to be treated poorly. This is not the first time this happens to me in this location hence my review. read more

Love the service here, crew members are always welcoming and work at a fast pace. The food and portions are great! It's always my go to when shopping around and I need healthy tasty food. read more

I love this cava location . Kennedy , AJ , Michael, Alma were so friendly , professional, and the food was hot and delicious. cava is the best. read more

My family and I went to Cava today and Milana and Nicole were absolutely lovely. Recommend to come visit- atmosphere and service was 10/10.

Excellent customer service! Hakima was very friendly and helpful and even helped me choose some of the options for my bowl as I don't come here very often. I work nearby and will definitely be making this a regular stop now! read more

Kennedy and her team are dope. They were really patient especially when I came in 15 minutes before closing. The customer service is on another level. read more

this cava has the best customer service & the food always tastes great. i love this location!!! read more

CAVA - Mediterranean Near Me - Los Angeles, California

Thank you Kennedy, paul, and all the staff for always helping with such a welcoming smile. really gonna keep coming back! the food is so refreshing especially for a hot day. :) read more

The food is absolutely amazing. I tried all types of lamb. they're spicy but not too spicy! there are so many options for a base, both protein/rice and greens. and lots of dressing and sides. The staff was super friendly and and had such great uplifting energy. One of my favorite parts was actually the sodas had such unique flavors. like blueberry coke Which was my favorite. The prices are great. I highly recommend this place.! Special shout out to the managers, kennedy and Joey that were able to run the place impeccably with so many clients! A must try place if you're around! read more

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They were great! Kennedy was very friendly, honest about what they had and didn't have, helped me make my decision, and I enjoyed it greatly! read more

Delicious! Always our favorite place to eat at century city. Kennedy always hooks it up.

Amazing experience! Hakima provided exceptional customer service and was incredibly helpful throughout my visit. Highly recommend! read more

CAVA - Mediterranean Near Me - Los Angeles, California

Night team was awesome! Very enthusiastic and welcoming even near closing. Better than the Westwood location 10/10

Ok, the lines are a bit long, but that's only because it's so good and worth the wait. The employees are doing their best and are very sweet, so be good to them. I do wish the list of items such as mains, dips, toppings and dressings were above on a screen instead of on the glass on small squares that everybody is standing in front of (I'm trying to be proactive and get my order ready so I don't hold anyone up), but otherwise it's a seamless experience. With my family, I got a pita, he got a bowl, the ingredients are fresh, so flavorful. Loved the braised lamb but the spicy lamb meatballs were delicious!! I want to try the harissa honey chicken next. A small shout out to the falafel balls - crispy and seasoned (although I'd go to hungry pocket in santa monica anyday for their falafels) - held up even after being doused in dressing. Not bad pricing, $33 for the both of us and we could not finish the food when we got home. Delicious, happy to visit again. read more

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My favorite Cava I've been to so far!!! They were extremely nice! Kennedy, AJ and Theodora, Drew were so kind and helpful and the food was amazing! I've been to many Cavas around LA and while I've had ok service, this one definitely stood out. I can't get over how they were so attentive to me and knowledgeable about their products! They made my experience to Cava so worthwhile and I will definitely be coming back! read more

Best Cava I've been, great energy and staff. And really good servings! Kennedy, AJ, Saadiq, Jafya, Aimin,all made sure we were satisfied with our meals. Made our night, great staff! read more

Kennedy, AJ, Amy and Theo made my long day turn into a great night with their phenomenal service! Can't wait to come back!

Previous locations I have been to are great but this one is an operational disaster. Pick up orders are never even close to ready when you get there - I have even learned to give an extra 15 min - 20 min buffer and they still aren't even started. Today I ordered at 12:58 and it wasn't ready until 2:20 (pickup time given was 1:45) and I had to try to grab employees doing other things multiple times and ask for a status. Should really consider not doing online orders if you can't support it, it just causes a terrible experience read more

Kennedy, Lucas, Terrell, Amin, Jafya, and Malik were really patient and helpful it was my first time ever trying cava and the experience from beginning to end was as the best! Thank you so much! read more

CAVA - Steak bowl, and steak pita - Mediterranean Near Me - Los Angeles, California

Great service and clean environment, everyone is nice! Thank you for the fast service

I want to start off by saying I love Cava, in fact I was just at the Sherman Oaks location yesterday and it was amazing. This location however felt demonic and dark-sided. I have never in my life felt in a such a fever dream like I did when stepping foot in this location. First of all, I understand this location in proximity to the corporate office buildings and the food court is very high foot traffic, hence it was busy when we arrived. I also understand that because of how hectic it was in there, the workers are not going to be as attentive as they can amongst the chaos. As you may have picked up, I'm giving them the benefit of the doubt. What came upon ordering was what can only be described as a horrifying experience. To start off I waited in line for 25 minutes. At first I was thinking that the customers ahead of me were clueless, and inquired the workers about every option they had presented to them, but little did I know it was the complete opposite. The workers had possibly the WORST sense of urgency I've ever seen not just in a service sense, but a life sense in general, I genuinely could not tell if I was getting pranked. The worker that helped build my bowl was obviously new, her coworkers gave a pathetic attempt to help her by telling her a singular piece of critical information (they were out of lamb), and then just laughed and walked away from her. I ordered my usual bowl, nothing crazy until I asked for the hot harissa sauce. They had just ran out and she grabbed another one, and while waiting for her to come back, her abhorrently clueless coworker came over in an attempt to finally help with building the rest of my bowl. I told him I was just waiting for her to return with more hot harissa, and this man looks at me, rolls his eyes, and says that the harissa was right in front of me, pointing to the chicken. I wasn't talking about the chicken. I tell him, "Oh no I'm waiting for the sauce not the chicken" in which he then asks me "Are you sure about that?" with a smug grin on his face. I reassured him I was sure and he just laughed and walked away. Then the original girl came over, I asked for half chicken and half sweet potatoes. She then immediately cuts me off and says "We don't have sweet potatoes. We never have." , as I'm pointing to the sweet potatoes. Again I could not tell if I was being pranked, I even laughed because it was so funny I wanted to cry. They proceed on to my toppings as the man who had gave me unwarranted attitude helped me, and by help I mean just existed within the same space as my bowl, as he swiftly told me that they were out of half of the toppings there. Great. Fine. I get the toppings that I could and FINALLY I get to the end of this evil interaction and ask for my dressings. I'm cut off again and told they only have 2 dressings available. I just really want it to be known, yes the food was fine, there was nothing inherently wrong with the food. The service on the other hand can't even be described as next to none. It was truly diabolically malevolent, every single worker in there had no sense of urgency, absolutely no humility, no empathy, no remorse, and most indubitably no respect. I have worked food service for 4+ years, I know people have their days, I know when it's peak busy not everybody is going to be in their best mood, however I know when people are just bad, and every single worker in that location was a monster. Hopefully if any of you decide to order online you don't have to deal with the sinisterly inhumane service, but I can guarantee you that you will be missing your promised pita bread that they lied in my face to me about not having, as I'm pretty sure they are hoarding them for themselves to deprive their customers of ever being truly satisfied. read more

KENNEDY IS THE BEST!!! Such great energy and amazing staff!! Shout out Diana, AJ, Nicole, Michael, Amy, and Drew!!! Uh give them all raises because they're killing it!!!!!!!!!!!! read more

CAVA - Mediterranean Near Me - Los Angeles, California

I appreciate Kennedy, Michael, Tanya, Jazmyn, and Aj and Amy for helping out. Appreciate them greatly. Food is amazing as usual read more

CAVA - Kennedy, Amy, Tanya, Aj, Michael and Jazmyn made my night and my bowl. Give them all raises cause they are the best. - Mediterranean Near Me - Los Angeles, California