Easily the most mismanaged place in LA. Slow, inefficient service. Line out the door and employees don't care. Almost always out of certain ingredients. Would have given 1 star but the foods usually good. The other 5 star reviews have got to be paid reviews. read more

Gave this place a second chance and it disspointed. Got a chicken bowl and the chicken and rice were as cold as the veggies and dips. It was like a cold entree. Plus the taste wasnt all that good. Definitely decrease on quality for cava from a decade ago. Sad. read more

This has to be the worst location. All that staff here act like they hate their jobs.

We've ordered from here numerous times. I've tried the bowls, the wraps and the falafel. I tried once again to be disappointed. The first bite of chicken was tendons, crunch. The second bite had mushy weirdness. I spit it out. I opened it up, it was dripping wet and the bottom of the wrap was soggy, so I tore off that half of the bread. It was so very salty, again, even without the pickles and the olives. The pita is so thick that it hardly resembles pita bread. It has more of a Taco Bell Gordita feel to it. Their tzatziki is great, but not enough to warrant more than one star after 10 times of trying and not finding something I can go to for sustenance. read more

Best service, food, and CAVA location! I visited this location on my lunch break and I was not able to process my payment at checkout but the amazing manager Kennedy graciously helped me out and made my day! Thank you CAVA for your kindness, positive energy, and wonderful service! read more

Service is fast and accurate. Food always tastes great! The staff is super friendly and attentive when placing orders even during lunch hour rush read more

Yup we tapped in . That's the best damn food I ever had in my life. I'm never eating anywhere else. I swear to God. kennedy is amazing

Great food and nice people! I had a great experience, the employees there are really amazing. I went in and was receive with a nice welcome. Would come back read more

Great place. Love coming here every time. Staff are friendly and work fast. definitely recommend.

Don't order delivery. Order is always missing over half of the ingredients. Missing dressing, almost all of my toppings every single time. read more

food was ok but this server was SO RUDE. they were out of a lot of things, which i understand but her attitude was so nasty. idk how mad you can be at "can i get tzatziki" but this girl was pissed that so many things were out i guess lol. there were other things that left a bad taste in my mouth but miss girl over here takes the cake. beware of a yellow bandana, and let whoever's in front go first if you see it read more

CAVA - Mediterranean Near Me - Los Angeles, California

It seems that most of their reviews are paid fake accounts with almost zero reviews prior. Highly suggest to avoid this place still.

the cashier was rude. she said they ran out of water cups but gave out regulars fountain drinks to two people before me and someone else in the line behind me. like dang i shouldn't have to "buy a water cup" when i just bought a $20 bowl. read more

I recently got diagnosed with a serious gluten allergy and through a lot of research, I found out that Cava is a gluten friendly establishment. Unfortunately, this location seriously needs to work on their workers attitudes and information about allergies. I don't think they realize that not knowing how to handle serious allergens can truly get them in trouble, especially if I were to have a severe reaction. I came in calm and friendly, and the girl asked me what I would like. I made sure to let her know that I have a gluten allergy and she proceeded to look confuse as if she's never heard of a gluten allergy before ?! I'm sorry but I've worked food service jobs...not knowing this is a big no no especially with the health department !! She proceeded to try to read the list on the glass and I stood there confused until she named off items I couldn't have. I said okay ? Confusingly especially with the fact that she said items that I could have. She then proceeds to tell me that there's a list that I could look at if I need to know....I understand if you don't know what I can and can not eat, but you could've asked someone who was more knowledgeable in your staff. She proceeded to try to understand and she's like sorry what was your allergen ? Milk? WHAT?! I'm sorry but you mistake gluten for milk allergy ?! Poor training!! Come on. Then the male next to her said that everything here is gluten free. I picked my items and I asked again for reassurance, are the meats all gluten free ? The male looks annoyed and was snarky even to my family members who ordered before me!!! And he said that the falafel isn't gluten free. I'm disappointed because cava truly needs to educate their employees of these types of allergens. Being confused and rude isn't the way to go and it's safe to say me and my family won't be coming back!! If you can't answer simple questions and not have an attitude you need to rethink your job because YOURE IN FOOD SERVICE , it is your job to know these things. Do better. read more

This place is sooo good! Staff is great and super efficient. Nicole, Diana, Kennedy, Alma are amazing.

Food is always delicious! I ordered the salad and the serving of salad seemed lighter than normal. This location seems to be working out the kinks. Given the number of businesses in the area lunch at the mall during the week can be hectic. I ordered my food for pick up at 12:15 and walked in closer to 1. There was already 5 people standing waiting for pick up food and it weekend like there was no one dedicated to distributing take out orders so we had to either catch the attention of the guy working the register or a girl that was making the take out food. When I finally caught the attention of the register person he seemed flustered and looked for my order and did not find it. I stood there for another 10 minutes and stared at the bags of to go orders noticing my order was in fact there and had been there. He didn't look closely and missed it. I finally had to get the attention of the girl making the to go orders and she grabbed it for me. She was super nice but clearly busy. Seems like the store needs some extra hands while people are training or a manager to step in and notice when things don't appear yo be working. I will give it a few months and eventually try a take out order again. read more

I first thought that the management was completely ineffective. This is not a playground, so I would like them to act more professionally. Despite wearing gloves, the staff were touching their mouths. At that point, I should have left. However, since I was hungry, I ate, and an hour later, I was hit with severe stomach pain. I couldn't work and was completely down for the rest of the day. I hadn't eaten anything else during that time, so I'm certain this was the cause. Among Cava locations, this one is particularly dirty and careless in their work. I do not recommend here read more

Grate place love the service and the location good food and prices they made my day Grate place love the service and the location good food and prices they made my day read more

Ordered the chicken Cesar bowl with a side of whipped feta and loved it! Food was fresh and very savory. Warm feta was a fabulous touch. Want to come back for more. Service was pleasant. Spoke to counter worker that wasn't busy and he handed me the food without having to stand in line. Order online during lunch rush if you can. Saved me a lot of time. read more

CAVA - Lunch bowl and whipped feta - Mediterranean Near Me - Los Angeles, California

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They have a problem at this location. Our order was completed and sitting on counter while new customers served in line. Pick up experience bad news!! Sorry to say. read more

Really great service from the entire store. Nicole and Jeffrey were very helpful and pleasant to talk to!

Had a great experience here!! Food was tasty and service from Nicole and Jeffrey was great.

Absolutely amazing service from Hawkins. He is always dope and comes through with the best personality and is always happy to help. Even when it's busy he doesn't break a sweat. Honestly the best cava location! read more

Review is about people leaving the line as the staff are fulfilling online orders over people in line . As a long time shareholder very disappointing understaffed read more

I stopped to to Cava today to grab a quick lunch. Great food, friendly staff and they have tropical teas. All delicious. Def recommend.

The service here is extremely slow and unprofessional. They are constantly out of ingredients and do not value their customers time. They leave the food packaged sloppily and are constantly understaffed. The lentils are always hard as pebbles. Would recommend skipping this chain or just go to culver or Westwood read more

Great food! And awesome service. Couldn't be better. I had a great time. Enjoy as much as you can!

Cava always has amazing service and good taste and quality always deliver! And fast service when you're in a rush.

Thank so much guys amazing service really good staff Miesha Kennedy Michael Frankie Thank you guys read more

What's a great place to visit. The braised Lamb is a must and go nuts on the customization. It'll rock your world. Nicole , Alma, Milana and Bryce are super fun and nice. They will take care of you (and more importantly, your order). Enjoy! read more

CAVA - Braise Lam with goodies! - Mediterranean Near Me - Los Angeles, California

Cava is always a great idea!! I love this place. I always add pretty much everything to my bowl. Nicole, Kennedy, Milana, Alma, AJ, and Bryce are all awesome!! Thank you! read more

CAVA - Mediterranean Near Me - Los Angeles, California

Great food and service. I really enjoyed the bowl I got before the movies. The ambiance is also quiet and peaceful.

Hakima was the best and was the most attend employee there. Very friendly and on top of that is very sweet to children!! He loves to go out of his way and he creates a welcoming environment! Also him and his co workers gave great recommendations on dressing! I left very happy! read more

This CAVA location is relatively new, and I doubt it will still be here in a year or two. The Century City mall is frequented by people who work within a couple block vicinity of the mall. If you consistently provide good food and good service, it is SO EASY to get loyal customers. This CAVA is going the opposite direction and seems dead set on destroying its brand image for not just this location but CAVAs in general. If you place an online order via the app and get to the location on time, you will still wait longer than if you had just stood in line and ordered. There are nice shelves where you would guess the online orders would be placed. But this CAVA doesn't use the shelves. Instead they have ONE person "in charge" of the online orders who ignores you and refuses to give you your food which you can see is ready to go behind the counter. Also everyone has an attitude problem and clearly does not want to be there. read more

Ammmmaaazing staff and food!! Love the aesthetic of this place! Kennedy, Amy, Aj, Theia we're so helpful and just great in general:) read more

The food was delicious. The employees were very polite and eager to help. Store was clean and pretty. Would definitely recommend and come back! read more

The best CAVA location. Open later than the other food places in the mall. Great service

Great location in the century city mall. Clean store. Friendly staff. Kennedy, Amin, Theodore, Terrell, and Diana are all stars!

No issue with the food however the costumer service is absolutely terrible. Both of the servers were extremely rude and impatient. They not only overcharged me for my meal (I found out later on) they also barely gave me any sauce which I paid extra for. Would never go back to this location. read more

The food is great but this is probably the worst cava i have gone to. The service is so bad everytime i place an order it is never made on time and i end up standing waiting for someone to even acknowledge me or pay attention to the fact that im asking to pick up an order. I just picked up my order and the girl handed me my bowl and i asked for a bag and she threw it in the bag causing the lid to pop off and half my bowl spilled out in the bag. read more