I got a fumigation and subterranean termite treatments done 2 years ago in 2018. In 2019 i had to open a bedroom wall to have a honeybee hive removed. The beekeeper asked me to call the hanson's because he said there's no way a colony of that size would have survived a fumigation-- Hanson's came and said they didn't know why that happened and everything was fine. I called today to ask about getting my warranty reinspection.. and was told I already used it when I called about the bee situation. I was never told at that time that by having them come it would use my only inspection covered in my warranty. And when I asked them why they didn't tell me that before coming.. or have me sign an agreement they said it isn't something they do... Do I have insects? No. Do I have termites? I don't think so... but I feel taken advantage of and tricked! Which is frustrating when I paid about 3k to a small business who I thought would be more transparent with me... but could only say to me "sorry you feel this way." A business should be completely transparent about everything. All I care about is the fact that they weren't honest and transparent with me. I hate writing on yelp.. but I'm only doing this in hopes it helps another young person trying to navigate homeownership. ASK IF ANY VISIT A COMPANY DOES WILL COST YOU IN ANY WAY.... even a small business will take advantage if they can read more

Certified Termite Inspections - Pest Control Near Me - Sacramento, California

We found this company to possess a lack of integrity. They completed a pest inspection for us as part of a home refinance. The inspector arrived and was professional and polite. The inspector found minor dry rot (3 inches x 3 inches) on an eave fascia board, but advised their company could do the repair and sign off on the inspection afterwards. We received a contract/estimate, but noticed they wanted $300 to fix ONLY the portion of the board that had dry rot. I called, asked them if they could replace the entire 2 foot board, and please send a new contract. The extremely polite woman handling their scheduling advised that would be no problem, scheduled us for a Tuesday repair, and said she would send a new contract. Later that day, she called back and advised they could come Saturday if we would be home. We agreed, but asked if she could send an updated contract reflecting the entire board would be replaced. She apologized for forgetting and said she'd get that right over to us. We then could hear someone talking in the background, she asked us to hold and then a man, Pat?, whom identified himself as a co-owner got on the phone. This is where the politeness and professionalism ended for the company and with the owner of all people. Pat asked why we wanted a new contract/estimate emailed, and we advised we wanted the entire board replaced if they wanted $300. Pat began speaking very condescendingly and said he was not going to pay his guys overtime to replace the board. Overtime? Who asked for that? Pat then said you're asking we come out on a Saturday to replace your board. I was confused for second, but then quickly realized he was being sarcastic and unprofessional. I told Pat that's fine, we'll stick with our originally scheduled Tuesday appointment to which he said "we're busy Tuesday." I asked about Wednesday, and he said "we're busy all next week." Pat then said "I'm removing you from the schedule, find someone else to do the repair. Have a nice weekend." All of this because I noticed on the contract they wanted to cut out a 3x3 piece of my eave fascia board and then sign off on the pest inspection. That would've looked horrible. Pat was hoping to have one of his guys spend 15 minutes doing some less than standard work and charge us $300. No integrity! I would've replaced it myself, but I was out of town. This behavior really put us in a time crunch to find another company to do the repair and sign off on an inspection while we were out of town. I would never recommend this company while Pat is still a co-owner. read more

Ive used this company twice and they are terrible, the same inspector each time and he doesnt know what he is doing. Both times he wouldnt even crawl under the house. Would not recommend using them. Had a 2nd termite company that came out and found termite damage where there wasnt supposed to me any from Hansons. read more

Soon to be a first time home buyer I called Hanson's for my pest inspections. James who was my inspector did an awesome job!!!!!!!! He noted all the dry rot section 1 damages around the home and even mentioned the roof had to be replace. I highly recommend Hanson's certified termite control!!! Ask for James Payne he's great with kids :) He inspected home in Citrus Heights off of summer Ave. read more

Caution. I would never use this company EVER! Dennis came to my house and was courteous and on time however that was about it. He crawled under my house and said that my master shower was leaking and that he recommends tearing out the old (5 years old) and replacing with a fiberglass insert (that shower was installed with a hot pan and tiles by a master tiler) and that it would cost $4,500.00! My wife crawled under and there was cobwebs that we never moved. The dirt was dry and there was a little of dry rot. BS. When I received the invoice you it came to over $12,000.00. WHAT??? There was things on the report that was a lie! I called another pest inspection company (came out for no charge) Yesterday and I showed him the report and he did his inspection and came back to say he can't find many of the issues (i figures that) I received the inspection report and the total came to $2005.00 for all of the repairs I called and talked to one of the owners and he said that if he came out he would find even more things wrong with my house. I told him that he was NOT very professional and that I would never recommend his company I'm a Veteran and they tried to take advantage of me and my family. STAY away from this unethical company. read more

Do not use this company for Termite report or any kind of report. They gave me an high estimate for repair of dry rot, but since they were going to start and finish the job quickly, I accepted their bid. When I hired them to start the repair of section 1 items on termite report, and paid them half of the cost, they started the repair job but left without finishing the job. I ordered the Termite Report in order to put my home on the market for sale. After several phone calls and leaving messages for the manager, they told me to hire someone else. The repairs they have performed is substandard and I have not been able to put my home on the market. I am hiring an attorney for breach of contract. DO NOT USE THEM. read more

On time. Fair price. Thorough inspection. Also didn't have to wait 3 weeks to get an appointment. Called late Friday and was here 1st thing Monday morning. It doesn't get any better than that. James also spotted a potential hazard with my water heater while doing the termite inspection. The water heater wasn't venting correctly due to SHABBY installation of the vent cap by the home builder. James's keen eye averted the very real possibility of a fire. This is the company you need to call for all your pest control needs. Very knowledgeable and very thorough. Takes care of business. Thank you very much. read more

I was referred to Hanson's because I thought we had termites in our new house. The girl I talked to was so nice and had me email a picture of the bug I thought might be a termite. She did a thorough investigation of what the bug was after her and her inspectors confirmed it wasn't a termite. Even knowing that they weren't getting our business for a termite inspection they emailed the next day with all the information I needed about the bug I found! Above and beyond excellent customer service. I would hands down recommend them, even though we never used them beyond the initial call. read more

Great business and very helpful. I called at 11am because I saw what could be either ants or termites and was freaked out. Certified Termite Inspections was able to send someone to do a quick inspection right away (same day). An inspector came out just 1.5 hours later and was able to provide me information on the difference on ants and termites. The little pests I saw had already gone away because of the heat, but the inspector was able to find some ants along the walls and advised me I likely had an ant problem instead of a termite problem. The inspector and business were very helpful, honest, and quick with a response during my time in stress. I was very happy with Certified Termite Inspections! read more

This was for a pre-sale inspection of a rental property. Came out on time as promised. Gave me a complete description of what would happen during the inspection. Found some relatively minor items, suggested some recourse to having them fixed, and did excellent work at a very reasonable price to repair those things that they were licensed and capable of repairing. I would hire them again in an instant. read more

The five star is for the honest service I received. I called a few places looking for someone to check out my shed which developed termites. I was recommended Hanson's inspections and I am very thankful for them. They were able to work an appointment with me during my hours and promptly arrived on time. He checked out my shed, even did some inspection around the house and my garage. He advised me on some easy simple self applied home work since my termite problem is extremely isolated. It was a free of charge visit. So I did not use their services, but I would have if I needed them. It seems to me they are an honest company and not looking to gain a buck. I will keep them on my list of services to use in the future. read more

Ack! Going through a refi and was shocked to find out we had a termite infestation! By far the lowest cost of the other 6 companies I called and the 2-man crew they sent couldn't have been more professional and courteous. They were able to give me a quote via email based on the previous inspector's report which saved me time and money, especially since they were $500 cheaper than the 1st quote we received. Truly deserving of 5 stars! Will definitely have them out again for our recommended inspection every 3 years. read more

When I recently discovered some termite activity in small area of the baseboard I removed as we were replacing some carpet. I called 1st thing the next morning and they sent out Patrick later that day. He was extremely knowledgeable and explained the process and what needed to be done. Looks like we caught them before any real damage was done. Thanks for the excellent customer service. I would highly recommend Hanson's to anyone needing this service. read more

I cannot say enough good things about James Payne, the inspector. We have a regular pest service, and a newly constructed cedar beam porch. Our pest guy saw holes in the beam and sent out their wood specialist. He said it was beetles and that we needed to tent the house. A second pest company said the same thing. We called a third pest company who referred us to Hanson's. We called and James came within the hour. He said it's not beetles and told us why. He said he thought it was carpenter bees. And just then a bee came out of one of the holes. Then he went and did research and told us to save some money and have our regular pest guy take care of them and to lacquer the beams to keep future bees away. He did all this and didn't charge us a dime. Such integrity and honesty is rare these days. We will refer him to any friends needing a pest inspection and will call if we need one. Thank you James. read more

As a Realtor serving the Sacramento Region for over 30 years, I have successfully recommended Hanson's Certified Termite company for over 15 years. I love the fact that they seem to always find a way to fit your needs into their schedule so the customer does not have to wait for an inspection nor work to be done. Everyone I have worked with there has been very professional and helpful. Kevin one of their inspectors has always been helpful and thorough and is great at offering solutions and options. Their pricing for repairs is great, too. read more

After completely a major remodel of our home, we were distressed to find a termite swarm in our mud room. We spoke with a number of friends (several of whom are realtors) and selected Hanson's to come out and assess the problem. Although the gentleman who did the inspection, Kevin, did not arrive within the window of time we expected, he called to advise that he was running late and we appreciated that. He completed the inspection, was very professional and courteous and explained our options. We elected treatment for the subterranean critters and set up an appoint for the following Monday. The applicators showed up at the appointed time, went to work and were done in just over four hours. They were polite and very professional. We would certainly recommend this company to anyone who finds themselves hosting these unwelcome "guests". Thank you Hanson's! read more

We were so impressed with the work they did at our rental that we hired them to inspect our home. From the office staff to the inspectors to the work team, this organization is outstanding. Quick, careful and efficient. They took great care of the areas they worked with, cleaned up their work areas and were very accommodating of our schedule. One never wants to have a termite problem, but if you do, you should know that these folks will handle your problem to your great satisfaction and peace of mind. read more

Hanson's Certified is great - I called them because I saw termites and wanted a specialist to take a look and discuss treatment options. Hanson's came out the next day. Upon arrival, Anthony said he could do a full house inspection for $100 or he could check the areas with termites and give me a quote, which is free. I asked for him to use his best judgement and let me know what he thought was best. After he looked around my house, he said he did not think I had termites and recommended not doing the full house inspection. Not only was I relieved I did not have termites, but everything he did was free! I will use them in the future and recommend them to anyone that has questions about termites. read more

Was referred to Hanson's by my pest service due to a concern about potential termites. From initial contact through the completed inspection - the communication, scheduling, service and results were terrific. James, the inspector diagnosed the real problem as powder post beetles, not termites and was able to clearly describe potential action plans. Thank you James and the team at Hanson's! read more

I contacted this company to do a termite inspection for a refi on my property. The inspectors arrived on time and they were extremely friendly. I called to find out why I hadn't received my report the women I talked to was very, short, snotty, mean, and nasty. I felt like I was really bothering her. If I would have talked to her before I scheduled my appointment I would have called another company. She wouldn't tell me when my report would be done, and she didn't care. I paid by check but she didn't know where my check was. Maybe if she wasn't so miserable she would be able to find my check. I will never use this company again. read more

I was referred to Hansons Termite Inspections to come out and inspect for termites. I was pleasantly surprised to get a same day appointment for an inspector to come out. Patrick Murphy was great, he did the inspection and provided valuable information and tips that ended up saving me money. I would highly recommend Hansons for Termite service. read more

It takes an honest businessman to explain all the options and then tell you that your problem isn't really serious enough to require any more than simple local treatment we could do ourselves. Thank you, Patrick Murphy. You are the best! read more

Recently bought a rental property in which they did the inspection and repairs. Repairs were substandard and incomplete. Made 3 separate appointments to meet with them and complete the work. They failed to show for all three. Was forced to seek out another company to complete the work. Not happy at all and both realtors (mine and the seller's) will not use again. read more

* - That is a 6th star! I wrangled with different companies who did not have the answers or ability to perform the service I needed to close on my FHA loan. Within 3 hours of contacting Jamie she had the services performed and the HUD paperwork completed as required by the underwriter! I could not recommend them more highly. Thanks Jamie! read more

Patrick Came Out For Termite Inspection Free! by the way! Very Positive! Good Advice!!

Terrible company..... Very unprofessional!! Over priced and rude. It wouldn't let me give them 0 stars

These guys are simply the best! I was having a termite issue in my backyard. Patrick came out in the pouring rain to take a look. He provide me with a solution that was very, very economical. He didn't even charge me anything for coming out. He was extremely knowledgeable, helpful and professional. Anybody out there in the Sacramento and the greater Sacramento area who has any kind of termite issue or question would be a fool not to call these guys. read more