Max S.

Drinks and food took a long, long time to be delivered. They need more staff. It looks like there were two staff. One in the kitchen and the other doing everything else. Taking orders, payment, making drinks, and delivering food and drinks to the tables. It also took a while to order my food. The gentleman behind the counter was busy with other people's drinks, and when he went to the back, it took a while for him to return. When I finally received the breakfast pizza I ordered, it was absolutely delicious. Each bite put a smile on my face. Most likely the best breakfast pizza I've ever had. The sauce and ingredients made for a flavorful combination. The crust was crisp and nicely browned. My chai drink came after the pizza, but it was hot and tasty. I give this place five stars for the food and drinks The interior is gorgeous. Great ambiance. The entire ceiling is covered in bright, colorful silk flowers. Silk flowers in a vase at each table. They invested quite a bit in the hand painted murals on the walls. The cup my drink was served in replicates one of the murals. They either need tinted windows or sun shades. There's too much sun coming through the windows where I was seated. Even though the interior is air conditioned, I was perspiring. There are also tables for two outside, in front of the cafe. Parking: There's a parking lot in the back. There are six tight spaces. The way in and the way out of the parking lot only allows one car at a time. There's also plenty of free street parking.

Ali I.

The hot chai was really good but you can tell it is a new business. Staff were really young and not really attentive/professional. I was the only person in the place when I went but it took 15-20 min to get my drink. The server said it was because they were showing her how to make the drink but I was told afterwards not during the extended wait. There were 3 staff there. Also the clear glass the hot chai was served in was super lightweight and flimsy and felt like it was going to tip over. I will be back because it was good and hopefully they have gotten the flow of things!

Vera W.

Chai Wallah is such a hidden gem in Lomita! From the moment I walked in, I felt like I had stepped into another world. The interior is absolutely adorable, incredibly spacious, and has a relaxing atmosphere that makes you want to stay awhile and enjoy your food and drinks. The staff here are wonderful--attentive, welcoming, and knowledgeable. They happily offered recommendations and shared some of their personal favorites, which made the experience feel even more special. The chai is the real deal and easily the best in town. Rich, flavorful, and perfectly spiced, it's exactly what great chai should be. I also tried the Mango Knafeh, which was surprisingly delicious and unlike anything I've had before. The combination of flavors was unique and memorable. For something savory, I ordered the chicken pot pie. The curry-based filling was warm, comforting, and incredibly satisfying. It had a wonderful depth of flavor that really hit the spot. It was a little salty for my taste, but that's likely because I'm particularly sensitive to salt. The pastries and desserts are also fantastic and definitely worth saving room for. Between the beautiful ambiance, excellent service, authentic chai, and delicious food, Chai Wallah has quickly become one of my favorite spots. I can't wait to come back and try more of the menu!

Fatima K.

This was my second time at Chai Wallah. The first time was the day after the opening and things were a little slow but the chai was good. Good cup of chai but they're making each cup specifically for you. The sandwiches are always good. My favorite is the Chapi Sabdwich. Today everything was much more streamlined. The drinks came out in about 10-15 mins(they make the chai to your custom tastes so they made our friend's with oat milk and she really liked it). I like how the sugar is on the side so you put in as much as you like. The murals are so pretty. There's definitely a lot going on but it is a vibe. We enjoyed our chai time and the girls loved the hot chocolate while the Moms loved their chai and Chapli Sandwiches. So happy to have legit chai and this eclectic space in our community.

Zaed E.

Always hunting for a good chai spot in the Torrance / South Bay area, so my wife and I were excited to finally visit after following their journey on social media. We stopped in during their launch week. The interior decor is nice, though you can tell it's still a work in progress in terms of finish. We ordered the traditional tea, which tasted good, but the experience lacked some finer details - for example, the kettle didn't come with a burner to keep the pot hot. We skipped the desserts as they didn't look particularly appealing at the time. Parking is located right behind the store using the CVS parking lot - I'm sure in next few weeks CVS will start posting signs not to use their lot. I definitely respect the hard work it takes to open a business, but since they took nearly a year to launch, I was expecting a more polished experience. On the plus side, service was good and our order arrived quickly. Hopefully, they can dial in those small details as they find their rhythm!

Alana M.

This review is strictly for the Grand Opening Chaos: I will be generous with the 2-star review. I overheard that your intention is to eventually open another shop. If you do, your Grand Opening & service needs to be much improved & more efficient! We were prepared for waiting a long time in line, but not for an hour for a drink after being ordered! We arrived at 9AM and were the 30th & 31st people in line. However, by the time we got our Golden Ticket, the numbers were 47 & 48. That many people had cut the line. That is totally unfair for the ones who waited 3+ hours! What was even worse was that someone connected to the shop helped a person (cut) by taking her order & getting her a Golden Ticket or two. Then the guy with same customer went to place an order himself, essentially cutting (again) those of us who were waiting to order, and got 2 more Golden Tickets. I feel so bad for the people who patiently waited and should have gotten a ticket but didn't because of all the line cutters. Suggestion: Someone should have been managing the line with a hand stamp or a ticket number to keep everyone honest! Why did the Chai-Wallah Chai (drink) take an hour to get to us? Drinks were consistently not making it to the right people, ours included! We heard numerous Chai-Wallah Chais being called for other names after ours should have been called. We even inquired 3 different times with the assurance they'd bring it to us soon. Not good service at all. The interior is very nice! A floral ceiling and jellyfish glowing inside the lighting is awesome! The murals were nice. Each of their hot cups have one of the murals on them, that's cool! When we come back, I'll be able to view them better. We got Golden Tickets, so we'll be in to claim the free food and/or drinks. I'm hopeful that without being inundated with orders, service will be more satisfactory. (I will update this review at a later date.)

Abigail D.

I walked into Chai Wallah and was immediately entranced by the beautiful interior. I can tell lots of attention to detail was put into the the design, decor, and art work. I ordered the birria burrito and it was yummy. Service was warm and welcoming. However, the reason I'm giving this spot a 3.5/5 is because I ordered the chai wallah and my drink was scalding hot. I felt the temperature through the cup sleeve. I thought it'd be fine as I was a short walk away to my car and my drink would cool as I drove. However, as I carried my drink out my scalding hot chai was leaking out of my cup and burnt my hand. The lid was either not sealed tight or it was overfilled. I tried to tighten the lid, but my cup bent and more scolding chai got on my hand. Sadly, this experience has overshadowed the burrito. I would recommend enjoying your chai there rather than taking it to-go unless they upgrade the integrity of their to-go cups.

La La L.

cute little cafe in lomita! you can tell a lot of effort was put into decorating the interior, and it seemed family owned + operated which made it feel really cozy and welcoming. definitely a nice place to chill and hang with friends. the pot pie was really good and well spiced. they also gave us a free dessert which was super sweet of them. i will say the drinks were good! the rose latte was pretty weak on the rose flavor though, but it was good. and the iced chai honestly tasted more like coffee(?) maybe i should have gotten it hot. i also think they need to improve the menu format because it was confusing and hard to read. organization/management could definitely be better too. i noticed other reviews mentioning long waits and forgotten orders, and i can see how that could happen. but they seem new, so i'm willing to give them some slack while they figure things out. also the parking lot is a little difficult to access, so i ended up parking at the drug store nearby. overall i really want this place to succeed because the vibe is cute and there's a lot of potential here, they just need to smooth out some of the operational stuff!

Alvina N.

The atom sphere is very welcoming and nice. The Shami sandwich is very tasty, definitely have to try it. The banana pudding is soo good! The best is saved for last the Kashmiri chai in a clay pot cup. The ambiance is very nice.

Shaiyanne D.

Mubarak ho to this wonderful little shop that just opened! I enjoyed their Kashmiri Chai which had a wonderful flavor to it. It even came in a kuj'ja, so cute. My kids and I admired the murals on the walls which were so beautiful and full of color. I'd love to come back soon and try something from their menu. Overall, it was a pleasant first experience and it's wonderful to see a piece of Pakistan represented among all these fancy drink shops popping up all over. Zindabad . On another note: I read every single review of this place and I'm honestly stunned. Some low reviews seem valid. I myself did not experience bad customer service and am a firm believer that there is absolutely no substitute for excellent service. Even if the product is mid, if the service is excellent and you're a small business I will absolutely support you. Communities thrive because of small businesses. It seems like management here has some work to do in reaching out to disappointed customers. But some of these other reviews, man I wanna take a danda and smack you guys who are complaining about the grand opening. If you're so frustrated, email the management team and get it settled offline. Yelp is so extremely important especially for small businesses and you're literally complaining because YOU chose to go to their grand opening event that was advertising FREE products. Of course it's going to be chaotic! Exactly the reason I didn't go. The cafe took full responsibility for it on IG and issued a huge apology which to me shows they are working on doing better which I can appreciate. Running a small business is extremely hard, I think their hearts were in the right place in wanting to give out those golden tickets but they didn't think it would amount to 400+ people. Learn from it and grow, that's all you can do.

Divya S.

Ambiance: Absolutely loved the ambience at Chaiiwala. The interior had such a soft, floral, beautiful wall art and calm music playing in the background that made the whole place feel cozy and relaxing. We originally asked to take our order to go, but ended up sitting there. Food: It was our first time trying this place and while the menu is not huge yet, there are definitely enough options to try, including different regional chais which is so nice and not just limited to one style. We were also told they'll be expanding the menu soon which is exciting. We ordered the cold hazelnut latte with vanilla foam, masala chai, chapali kabab sandwich, and potato puff. Both food items were really good; flavorful, fresh.. The drinks were also enjoyable! Customer service: Both the boy and the girl working there were incredibly friendly and welcoming from the moment we walked in. They greeted us with smiles, offered recommendations, checked on us in between, and genuinely made the experience feel warm and comfortable. You can tell they really care about making customers feel taken care of. Overall, definitely a cute spot to sit, relax, have chai and snacks.. We will be stopping by again soon (:

J L.

I live close by and have been here at least 5 times. Everything I've tried from coffee to food to dessert have all been really good. The café looks like a beautiful Instagram place to stop in and take pictures. Guys this is not a chain restaurant where they pump out orders. They are improving everyday and they do care and put time and effort and quality. As a local resident with no affiliation I want to see small businesses make it. The owner and the staff here are all very friendly. Some of you people are harsh on your reviews.

Zia H.

Super relaxing and inviting vibe. I think the kopiko latte is top tier, but still so much more to try on the menu Service was great as well, on one of the visits I wanted them to modify the sweetness and they happily tweaked my drink to my liking. Love these guys, thank you!!