Cancel

    Open app

    Search

    CHANEL

    3.0 (24 reviews)
    Closed 12:00 pm - 6:00 PM

    CHANEL Photos

    You might also consider

    Recommended Reviews - CHANEL

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Tansy W.

    Pretty awful service with limited inventory. It's a temporary shop at 120 Wooster St around the corner. There was a short line outside (7 people ahead of me on a Saturday afternoon) - took about 10-15 min for me to get inside. The woman who greeted me and checked me in was very nice, and told me I could browse but it would be about 10 min before someone could help me. I found a scarf I wanted and just wanted to try it on but no one would let me just take it off the wall hook. I checked in repeatedly for an ETA and it wasn't until 30 min later someone came to offer me water and let me try the scarf. Didn't have much in terms of a bag selection on display either. Would much prefer to go to the location uptown. Probably won't be returning.

    Zarina I.

    I just left Chanel store. Unfortunately, my experience was disappointing. The sales associate by name JOY was rude to me and told me that I need to get my personal assistant in rude way while I was just browsing the store. I told that person he doesn't need to be that rude and showing me his "stop sign" hands , he kept arguing with me. I ultimately left without making a purchase, despite my intention to buy.I hope the store can work on improving customer service to create a more positive shopping environment.I loved this store,but don't think I will be a customer there anymore!

    Beautiful logo at store
    Karen Y.

    I love my SA!!! Danny is the most patient, passionate and soooo amazing when it comes to customer care. It's beyond "service". He takes time to under your needs, your style and most importantly - really what you like in a bag! I met him in 2019 when I was in search of a beautiful Chanel mini... and he walked me through my thought in selection process. His professionalism reminds me of the amazing SAs I met in Paris! I've only purchased Chanel whenever I traveled to Paris (it's like a whole new experience there). He asked what I currently owned and why I picked those colors & style (lambskin, caviar, calf, tweed... ). I'm always attracted to "pink or red" and so... I landed on a beautiful raspberry pink mini rectangle. As they say, the rest is history! I've introduced Danny to friends & fam who are in the market for a new bag! Treat yourself! #happyshopping #yelplife

    Feb '23
    Sara Y.

    customers Entrée was Disorganized. we were told to go inside from Wooster st Door. after we Opened the Door, a Lady screamed at us saying "You guys can't Come in!" ( ........what? ) Right after she saw us, " Oh, Ah, it's ok, welcome!!" We didn't know What happened!!!!! To be honest, We thought we entered a Large Supermarket in the Suburbs. We didn't Feel came in to Luxury Brand Shop at all. Mens inside were nice, cosmetics department was very Friendly.

    Joy S.

    It's Chanel or No Where! I went shopping in soho last weekend and visited all the shops (Prada, Dior, LV) but none of them compared to the unparalleled service at Chanel. The SAs are incredible at Chanel and make you feel like a million bucks. They are so kind and caring and don't come off salesy or judgemental. I will come again!

    Chanel music box

    See all

    Photo of Ming M.
    257
    723
    1880

    3 years ago

    Helpful 3
    Thanks 0
    Love this 4
    Oh no 0

    12 days ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    3 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tansy W.
    179
    1246
    7257

    1 year ago

    Helpful 3
    Thanks 1
    Love this 2
    Oh no 2

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Zarina I.
    68
    98
    253

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Chunjai K.
    2325
    1336
    13119

    2 years ago

    Helpful 5
    Thanks 0
    Love this 4
    Oh no 0
    Photo of Karen Y.
    340
    1030
    4939

    5 years ago

    Helpful 8
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Sara Y.
    35
    1022
    5968

    3 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    5 years ago

    Helpful 4
    Thanks 1
    Love this 2
    Oh no 0
    Photo of Tricia Y.
    396
    15
    2

    2 years ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Drew N.
    119
    25
    59

    4 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D R.
    0
    3
    1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Emmie C.
    4
    426
    4244

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Geneva C.
    95
    174
    353

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    5 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    One of my fav places to shop absolut dream coming and shopping at this location leave happy and excited

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - CHANEL

    Review Highlights - CHANEL

    His professionalism reminds me of the amazing SAs I met in Paris!

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Accessories 7,286 times last month within 15 miles of this business.

    Verify this business

    Leather Spa

    Leather Spa

    3.4(419 reviews)
    2.9 miMidtown West
    $$$

    Love this place!!! I cannot say enough amazing things about this company! I brought in my Louis…read moreVuitton bag after it experienced an unexpected accident that required a very deep and delicate cleaning. This bag means the world to me because it was my very first designer bag, gifted to me over 10 years ago They worked absolute magic! The cleaning and restoration were done with such incredible care and attention to detail. When I got it back, it literally looked brand new You would never know it had gone through anything! Shoutouts to Leather Spa bringing it back to life! On top of that, the turnaround time was so fast which meant so much to me. I'm beyond grateful to have my sentimental piece restored so beautifully. It looks just the same now as it did when I first got it. I highly recommend them to anyone needing expert care for their luxury items! 10/10 experience!

    UPDATE: Because I very, very badly wanted to avoid having to take Leather Spa to small claims court…read more- which should not be necessary and wastes everyone's time - I agreed to send them back for stretching despite having been adamant from the start about not wanting the boots stretched. What other choice did they leave me after cutting them too small to fit? Well... they gave me zero updates throughout the process and didn't return them until I followed up which seemed to magically happen at the exact moment they were ready. In all likelihood they'd been ready but they didn't want me to see what they did this time, and they were right to feel that way. The boots are now next level destroyed. The leather is scuffed and worn out all over the place to the point where there is a very, very obvious difference between the leather at the foot of the boot and the leather at the shaft which looks like it was beaten with a mallet. But that's not it! They're still two different sizes and still have crooked seams. I've sent photos and multiple messages and no one has even acknowledged me since they returned the boots like that. These are absolute scumbags who know what they did, won't take accountability, won't respond, and won't even credit me for the $318 I paid for them to ruin beyond repair boots that were $1,995 plus tax brought to them in brand new condition. Just scheduled time off from work to go to the court and file a small claim and I am FUMING that I need to do this. I sincerely hope this company goes out of business. You can see from the reviews here how little they care about the work they do to high value and often irreplaceable items and there is no room in this great city or anywhere for a business like that.

    Photos
    Leather Spa
    Leather Spa
    Leather Spa - Hello new bottoms, the heels still have some life in them they told me, didn't even try to rip me off.  Honest!

    See all

    Hello new bottoms, the heels still have some life in them they told me, didn't even try to rip me off. Honest!

    Fossil Store

    Fossil Store

    3.4(21 reviews)
    2.6 miTheater District, Midtown West
    $$

    I love to visit this Fossil Store. Fossil is an enticing store that sucks me inside when I pass by…read more I am always tempted to purchase a lot of their products. I like the watches and they make some really nice leather bags and accessories. I do have one favorite piece. I purchased a wallet that is very well made. I've used it many years daily and it has held up beautifully. It's soft leather that's comfortable to hold. It's got the credit card holder and two zipper pockets that are very convenient. I'm giving Fossil Four Stars. It's pricey but beautiful merchandise. This store is beautiful. The employees let me browse to my hearts content. Fossil is more than watches. Visit when you're nearby. I dare you to leave without buying something.

    Don't EVER buy a Fossil smartwatch. They drain fast and they…read moreDON'T carry the damn battery so it's been over a month and they can't give you a time that it would arrive. So you have to keep calling and calling and calling. It's like a shop in a third world country. We're in NYC and they don't know when the battery will arrive. You sell the friggin' watch but have ZERO idea of when the battery arrive. A major watch store in NYC doesn't know what or when or how. Amazing. Truly amazing. Will be returning the watch. EDIT Review: Apparently you can get the battery elsewhere and bring it in. Sooooo, I didn't NEED to wait a month, I could've went to Best Buy or on Amazon and gotten it right away. Employees need training to answer simple questions and tasks and NOT inconvenience customers!

    Photos
    Fossil Store
    Fossil Store
    Fossil Store

    See all

    CHANEL - accessories - Updated May 2026

    Loading...
    Loading...
    Loading...