I needed my boots fixed ASAP and Romy was quick in responding to my quote request. I was able to…read morecatch him on a slow day, and amazingly he was able to fix my boots in about an hour. Friendly, honest service, high quality work. Will definitely come back to get my favorite shoes and any leather work fixed.

A colleague of mine had a pair of boots that were not comfortable for her and wanted to give them…read moreto me--funny thing, I noticed the boots under her desk and thought they were cute. They fit except for the calf. My calves were too big. I googled to see if they could be stretched and then I looked for a cobbler that could do it and do it well. I came across JSR Shoe Repair and was impressed with the reviews. I decided to give them a try. Initially, Romy didn't think it could be done but after further inspection, said that he could do it. When I picked them up, both boots fit perfectly. He did an amazing job and thought that the price for the repair was fair. It's a given, if I have any other shoes that need to be repaired, I'm coming to JSR Shoe Repair. I highly recommend!

If you're in NYC and need shoe or bag repairs, you have to check out Cobbler Shoe on 225 W 23rd St…read more I had such an amazing experience there--the craftsmanship is seriously top-tier. They brought my shoes back to life and made them look incredible again. Not only are they amazing with shoes, but they do beautiful work on bags too. You can tell they really care about what they're doing and take pride in every detail. On top of that, they're some of the kindest, most welcoming people you'll meet. It's rare to find a place that combines skill, quality, and genuine kindness like this. Hands down the best shoe repair spot in town. Bring them anything that needs fixing--you won't regret it!

Ridiculously overpriced for replacing soles. Not helpful. Did not go to this person .read more

I would NOT recommend this shoe repair. I dropped off sandals on June 23 and was told they would be…read moreready in 10 days. They were finally ready today, July 30. I paid $77.75 and they look awful. Biggest mistake, I wish I went somewhere else.

Igor did an amazing job restoring and cleaning a pair of Alden loafers. They look like they are…read morefresh out of the box. They took a little while to finish but the quality was excellent.

Incredible shoe repair, best I've ever had. Ready in one hour for an entire sole replacement and…read moreboot cleaning $45 in total. GO HERE!

I truly don't know how he stays in business. But I also clearly haven't learned my lesson if I gave…read morehim multiple tries. He has horrible craftsmanship, stores shoes he is repairing very sloppily and not in a manner that is good for the shoes, he constantly creates more scratches, random glue stains, nicks, and abrasions on the shoes and then denies all of it. Save your shoes. The lower price is not worth it!!!!

He restored my Maison Margelia replicas as the sole pretty much was falling off. Very happy with…read morethe work. I came in on a Monday and was able to pick them up Wednesday that week. Definitely worth the visit and will come back to repair my other shoes or boots.

Amazing work! I was visiting from San Francisco and at dinner some grease spilled on my favorite…read morepair of suede loafers. I made it worse trying to get the stain out at home following internet directions. I thought it was a lost cause but the cowboy boot hospital made them look good as new. I couldn't be more impressed-- worth every penny!

excellent service. everyone at Jim's is incredibly knowledgeable and wonderful to work with.read more

We have had a great experience with Jim's Shoe Repair. It is a real old-school cobbler that has…read morebeen in the family for generations, and you can see that experience in the quality of the work. They do an excellent job, charge very fair prices, and give honest, practical advice about what is worth repairing. Everyone there is also incredibly friendly and helpful. It is increasingly rare to find a neighborhood business with this level of craftsmanship and personal service. We could not recommend Jim's more highly.

I had destroyed the heel of my favorite leather boots. I'm talking nail head showing, leather…read moreflipping up the inside of the heel, ground down clickety clackety noise making destroyed. My friend assured me she could fix it and then put some kind of epoxy putty on the heel and roughly shaped it to a semblance of a heel and presented them to me with a beaming smile. They looked terrible. I glumlythanked her and tried not to cry. I brought them and another pair of purple suede boots abd not only did the very nice guy in the shop fix both pairs- he did it in a day and a half. They look amazing. He did a fantastic job abd did it fast. I couldn't have been happier.

Had a really great experience here. I took in a pair of white leather common projects that I had…read moreworn daily for a year+ and needed to be cleaned and fixed. I dropped them off and paid $35. A few days later, they were ready and I was so impressed by how new and clean they looked when I picked them up. I highly recommend this place and will be using them in the future!

Highly recommend Cobbler Express! I brought in three pairs of designer shoes that were in rough…read moreshape, and got them back looking almost brand new. I also had protective soles added to two new pairs of Margiela Tabis, and the work was flawless. Great craftsmanship, fair prices, and I'll definitely be back!

Amazing service for very competitive prices for New York City, plus owner is a very down to earth…read moresoul. Definitely will return. My bag looks amazing!

Accidentally got paint on a favorite jacket. I checked Yelp and because of the reviews, I decided…read moreto go to Sky Blue Cleaners & Uptown Tailors. They are very knowledgeable. They advised me to give them a few days so in case 1st removal attempt doesn't work, they will attempt to do a 2nd attempt. AND THEY DID REMOVE THE PAINT STAIN! No discoloration at all! Everything looks perfect! Thank you Sky Blue Cleaners & Uptown Tailors! You're the best!

This review addresses the pricing and not the quality of work which I understand they have been…read moreawarded for. I brought in a jumpsuit for minor underarm repairs (about 1 inch on each side) and basic cleaning. I was quoted $32 for the repairs and $25 for cleaning--a total of $57 for a single garment. They also wanted to charge $20 just to remove some lint from a coat on top of the cleaning. I did not leave the coat as the quote for cleaning and lint removal was more than the coat is now worth. It's clear these people will charge as much as they can. Unfortunately, there are few cleaners in Harlem, but at this rate, I'd rather travel across state lines to New Jersey. Ridiculous! I did not leave the coat for service, as I could not justify paying these fees. But I did pay $57 for the jumpsuit because I had to have it repaired ASAP. If you're looking for fair pricing for basic repairs or cleaning, I would suggest looking elsewhere.

A huge thank you to Leather Spa for doing a great job on my Prada nylon bag! I received it back…read moretoday! A special thank you to John Philips who oversaw my repair.Thank you!!! Robin

I've been a customer for nearly a decade, and this was the only place I trusted with my shoes. They…read moreused to do excellent work, and I didn't mind the price because the quality justified it. Unfortunately, in the past couple years the quality has declined dramatically. The work has become sloppy, and on each of my last two visits they have actually damaged my shoes. The first time, they were able to improve the damage, so I let it go. This time, multiple pairs in the same order came back damaged, on top of the work being otherwise subpar. I take extremely good care of my shoes, and I can't continue bringing them in for routine work like resoling only to have them come back with damage that wasn't there before. After nearly a decade, I unfortunately no longer trust them with my shoes.