If I could give a negative five I would in a heart beat. This is the worst Cheddars location in the Houston area!! Waitresses are rude, the food prep is horrendous, and they have no regard for sanitary serving. I have given this location 3 opportunites to prove that they are not giving the Cheddars chain a bad rep but it official this is not anywhere where I will return ever again! The 1st time i went was the first year they were open on mothers day weekend and the service was horrible i literally had to stand up and go to the waitress 2 tables down twice to have someone come to our table. The second time for lunch I ordered a the steak and shrimp med rare on the steak. The steak was not rare at any means it looked like brown leather and the shrimps were awful not thoroughly clean the veins and feet were still on the shrimp. FLIPPIN'GROSS!!!!!! Then on my last chance i decided to call it in and see if perhaps they could salvage my opinion and experience so i kept it easy I ordered a bacon cheese burger with mushrooms hold to the tomatoes. Simple right well my freaking burger came with a big old chunk of tomato (which I hate) and the mushrooms you would assume would be covered in cheese on the burger right....WRONG SO WRONG they were not they were however in the container on the side.....WHO ORDERS A BACON CHEESEBURGER WITH MUSHROOMS on the SIDE??? While I was waiting I decided i wanted a chocolate shake well in the process of making my shake th girl behind the bar notices a chunk of icecream not being broken up by the blender so she has a EINSTEIN moment and sticks a metal spoon inside of a operating blender. Yup you might have guessed that the results, yes the spoon gets caught in the blender which is turned on and fully working, and instead of doing the simple thing and i dont know TURNING IT OFF she gets the "brilliant light bulb-I know what to do" thought and sticks her hand in to reach for the spoon not once not twice but yes 3 times!!! Then went on to serve me the shake saying dont worry i didnt get any blood in it.... UMMM I dont know that GROSS!!! i paid for my food but left there without a shake and nasty tomatoes on my bacon cheese burger with the side of COLD mushrooms. :( If you want to be aggravated an disappointed time and time again then the Pasadena location is for you but if you want to enjoy a meal at cheddars go to the Baytown location off of Garth rd. or any of the other locations in surrounding areas bc the Pasadena location off of the beltwayd 8 SUCKS!! read more

Our party arrived at 3 pm for a late lunch on a Tuesday. It wasn't that busy, as expected. First impression was the host. She was accommodating, and nice enough to hold the door for us. She asked if we wanted a booth and we said yes. Upon sitting down I noticed the carpet in the middle of the dining room was dirty. Same thing I noticed last time we ate here. If you have carpet in a restaurant it should be black but if not, keep it clean, because food and other debris will show. A large carpet In a restaurant isn't a good look in the first place. Jason was our server. Had a clean uniform and was presentable. These are the negative service points I noticed. At times he was more focused on the 3 female servers that were eating in a booth besides ours and on their phones, than us. He didn't offer to clear our table of dirty plates and cups until we signed the cc receipt. That's always annoying. Served the female servers their drinks before getting my refill,after I had asked. Maybe tea wasn't made yet, i'm not sure. Last time I checked the customer pays his bills and not his fellow servers. He took an appetizer dish away without asking at the end as I was still munching on the chips. Didn't offer to box up food for an elderly lady in our party. Asking to box an item up is a pet peeve of mine, not necessarily a negative, but a server with as much time on his hands as him should a least offer. The server folded up our receipt and just sat it on the edge of the overcrowded table. Some service points were positive as well. Checked in on us twice after the entrees came out. He offered to bring us a bag for our to go box. Not sure if he was never given proper training on waiting tables or is just not attentive. Whatever the case. Service was run of the mill. He was basically just an order taker as opposed to an actual server. Just did the bare minimum. Food was on point. Spinach did app came out hot and was delicious. My steak was cooked perfectly. And the burgers for the others in my party looked amazing. Prices are decent for the product. One negative was, the description for the steak and shrimp said something along the lines of crispy onion strings but they became soggy quick because the steak sits on top of them. Other than that food was excellent. I will be returning for the food, and atmosphere. read more

So Cheddars is one of the few chain restaurants that my husband and I are find of. We decided to try this one because of the close proximity to our home. We appreciated that there was no wait at the door which is something we experience about 95% of the time at the other location. That and their Moonshine Mary (Bloody Mary made with Moonshine) were about the only things that were great! Our waiter only came to our table maybe 3 times. When my husband got his food he was missing one of the main ingredients... He ordered a cheddar bacon cheeseburger and it came without the cheese. He was able to send it back and get cheese added. I ordered a combo top sirloin (medium) and half rack of ribs with a side of steamed broccoli (that got over cooked) and Mac and cheese). My steak came back rare instead of medium. My ribs tasted as if they had been boiled prior to being put on the grill and absolutely no flavor within the meat. We did let the manager know and he was supposed to take off a portion of our meal which did not happen. Very very disappointed.... Definitely will not be back. The one star is for the drinks my Moonshine Mary and my husbands Painkiller read more

Service was worse this time than any other and I do believe this will be my last time I will ever enter these doors to eat.

Went there once. Food looked and tasted to its cost. (Cheap) . Overhyped I guess cause of the area it's in and the choices we have around here mainly none. I do say there adult drink selection seemed cheap but I didn't get one at that time. Interior looked nice but there waiters dress code was laughable. Red ties? Really... Image of professionalism is out the door when several of them have their shirts untucked and some wrinkled lol ... Just Bleh overall read more

We went here because other than other equally mediocre chain restaurants here in La Porte, this one had a bar. The food menu sucked but I suppose you get what you pay for. I mean, honestly anyone paying for a $16 steak is going to get a poop $16 steak. The White Russians were super watered down, white wine worst than a bottle of boones. Don't know what possessed me to come here but hey! On the bright side - it's so much better than Gringos or Chili's!!!! At least Chedder's use half and half. read more

Tried to put 9 people in a 6 top booth. Told us we had 2 choices , take the booth or wait a hour. We chose the 3rd choice and went to Willies next door, get over yourself Cheddars you are a fern bar. We had already waited 20 min. read more

I've been here a few times and I usually get the same thing...the Monte cristo. Ever since the benagins closed, this is the only place I know of to get one but that's ok because it's pretty darn good. The meats and cheeses are top shelf and the bread is fried to a golden brown. I would actually prefer a little crispier bread. Drinks are pretty good and priced about average. Over all not a bad place to eat read more

I am only giving it 1 because the service was SO FREAKING BAD! I can not even begging to compare it to anything Bad because this will be the example of bad for every future bad experience! read more

The queso here is tasty although the chips were oily. My potato soup was good and my husband had the New Orleans Pasta. He really enjoyed the spiciness of the dish and the chicken and shrimp were well cooked. Here's the problem: Our server acted like we were an inconvenience. I had to finally go to the front and break up a pow wow of several other servers to get our bill. It's a shame to ruin an otherwise decent meal with such poor service. read more

Cheddar's is a restaurant for once with updated refinement while still remaining informal and generous spacing between divisions of different seating areas including well prepared food that is not your average Friday foodie selection as there are plenty of dishes in variety ranging from healthful to mouthwatering Texas comfort food. I will add too just on a personal note of preference that the booths' lengths were as huge as their food portions which is welcome in my world. read more

Dined at reg Knoxville location the other night on the first day of our vacation. Food was hot, flavorful, plentiful and delicious. I can say out waitress was too good. We never went unserviced and we never went thirsty. At one point we had 11 drinks on our table and only two of them we empty. I don't know how many locations there are but the one near our hotel was excellent. read more

I come here very often. It is usually packed ass hell on the weekends but me and my bf usually manage to get seating quickly. I have never had bad service here . I did have a hard time with one of the waitresses there once because she couldn't get my drink right . Other than that my visits have been enjoyable . I will continue to come here . thanks read more

The food is good and the price is not expensive. Hostesses are ALWAYS mean and I come to this location often. But the servers are always really nice. I would've given this location 4 or 5 stars if it wasn't for the extremely rude hostesses. read more

This is my families current favorite, with their variety of delicious homey and trendy favorite foods, people of all ages seem to find something to their liking. Havent had a dish we didnt like there yet, and we all take turns trying out different ones to test them all. Try their honey buttered croisants, they are to die for. Order their individually created fruit flavored teas, we love the Mango Peach. read more

This is seriously my favorite place to eat! great portions, great prices, excellent service and staff! I come here quite often and it never gets old. And oh my gosh, don't forget to try the croissants!! They melt in your mouth! My favorite dish is the chicken Caesar pasta salad! The lemon pepper chicken is fantastic as well and so is the salmon. Haven't eaten one thing here that I didn't like! It's heaven! read more

Brandy is amazing sever and really cool she really nice and she get the orders right everyone sit in brandy tables

Great service even for a Saturday night. Our waiter was fast, friendly, and quick with the refills and taking away empty dishes. Food was standard, nothing spectacular. The queso with ground beef and broccoli cheese casserole are delicious though. I would go back for the food but the service is what made this a great visit. read more

We love it here. My friend I get the same thing every time and it's so filling and the prices are good. 2 big bowls of soup, an appetizer and 2 decent size salads and we make it out of there for under $20, not including the tip of course! The service is always good and when I call in my to go food it's ready quick. The only reason I give it four stars is because if you offer to go you should have somewhere to pick it up other than the bar. The bar is always super busy and you have to squeeze between the people drinking and avoid tripping the wait staff. read more

Decent food, drinks are well priced, and if you go, ask for Tim. That dude was an awesome waiter. The Texas sweet tea is a bit too sweet so I'd stay away, but for the most part I enjoy this place. read more

Made my, first ever, stop at Cheddars this 12/29/12 at 11:15AM. This place looked great, a multi-million dollar restaurant, all new. The insides looked great, 75% of the sitting area seemed to be booths, great just what we liked. When sitting, I quickly notice the booth-bench-heigth was a little too low as to the table height, ok we made do. After placing the order, two hamburger plates on with a soda drink, and one chefs chicken salad, I took a look around of this new place. It was quite nice, but the bar area reeked of sour booze aroma, glad we didn't sit close to that area. Bar personal were cleaning at area. I wondered why the cleaning of such area didn't take place at closing hours, not at the start of next days' lunch hour. Our meal arrived shortly and it looked good. I looked at that Chicken salad and said to myself, I'm getting that next time. The hamburgers were served on large thick white ceramic plates. I started on those fries and hamburger. Taste great, like homemade. Hamburger meat was warm, could of been warmer, for this cold winter day, and those fries, great, but also only warm, nothing better than hot-hot fries. I just about halfway finish, when i notice, the food was getting cold. I mean, not cooling off, cold. I finish, and I'm a fast eater, with a cold bite of hamburger and couldn't finish those fries. Then, I came to realize it was those nice large 'cold' ceramic plates pulling the heat out of the fries and hamburger, I've seen this before. On leaving, I let Ms Payne, the GM, about the problem of 'cold ceramic plates' results in cold food; lets heat-up those plates when serving hot food. read more

The food is pretty great for the money you pay. The only bad thing is that sometimes the service or waitors could be better. I walked and sat down and not kidding waited for about 30 minutes until someone came to my table. (Thats because i got up myself to request a manager) After that service flowed and they even gave us a complimentary appetizer. I will go back cuz i love how juicy their steaks are but hopefully next time i hope service is better. read more

Can't remember the lady server there but we loved the service she gave us. Said she was the oldest server there but I didn't care she made us feel like her only customers because of the speed and dedication she put in for us. Food was super great and could not wait to get home to eat the leftovers. I like the look of this restaurant and the price was perfect for our budget. Plan to make many more trips just hope I can always get the same server, wish I knew her name but we sat in the back wall. read more

The burgers and steaks there are great! We always top of dinner with a monster cookie for dessert! The cocktails have all been great so far. Top shelf margarita is great. My kids are picky eaters but even they like it there. Been there a few times now. I don't recommend the baked spasagna. It's always packed at this location but the wait has always been worth it. Staff is usually quick and courteous. The prices are very reasonable considering the great portion sizes and great taste. On our last visit we received Horrible service from waiter Christopher so avoid his section!! He is very very slow and blamed the kitchen for forgetting part of my order. read more

worst experience ever! we walk in and sit at the bar, the bartender is taking a to go and the person on the phone is ordering the menu! so she turns to a server and says can you give them all menus. so she proceeds to the 2 white men that were next to us, totally skips myself and my hubby and goes to the white couple that just walked in. the two men were just flabbergasted as we were. i said so i guess we're invisible... this was si uncalled for! because we are hispanic we get passed over! my money isn't green enough! i spoke with the manager and she was so young and green she didn't know what to say but i want to serve you. no thank you! i will never spend my money at a place that allows their employees to behave this way! deplorable!!! read more

Every time I go to Cheddar's I fall in love all over again. I'd go for the croissants alone but the rest of the food has never failed me yet (old Baptist church reference). The croissants really do make me wanna shout hallelujah! And the 3.50 margaritas, yes! read more

Good food. Favorite thing there is the spiked lemonade.

Great chicken tenders!!!! Great wait staff and reasonably priced. LOVE THE LIGHTING and atmosphere!!!!!!

Okay food, decent price. I was lead to believe this place would be much better than it proved to be.

We went here tonight for a birthday dinner for my niece. The food was so good! I had the chicken fried chicken and it was excellent! The waiter was so nice. He found us a lighter to light the candles on the birthday cake totally to everyone's delight. Could not have been happier with the food and service. I highly recommend this restaurant! read more

Orderes lemon pepper chicken both peices was undercooked..waiter said he would bring me a salad while i waited, never got it. My date was almost finished before even received my plate(i didnt want him eating cold food) been here before with better service and food. read more

My fiancé and I came in today because we were craving specific things and it was a huge let down. We were seated in the bar area and even though there was hardly anyone else seated in there, it took forever to even be greeted. When we finally were greeted the server talked so fast I couldn't even tell what he was saying. He brought us our appetizer (spinach dip w/ salsa) and when he put it on the table the salsa spilled everywhere and he just walked off not even acknowledging it when I know for sure he saw it happen. Then he brings our main food out and he literally walks right past our table and give it to the table behind us. He put it down in front of them and everything and it wasn't until the customers said it wasn't even their food that he realized he messed up. My fiancé got a steak and midway through our meal our server walked by and just took the A-1 sauce my fiancé was using and didn't even really acknowledge it. I also never got a refill on my drink because right after we got our food he brought us our check (even though we had alcohol nor did we ask for the check) so after we cashed out he never came back. We were planning on staying and ordering more but we felt very unwanted and clearly our server wasn't paying attention to us at all. read more

Decent place with a good atmosphere. Nothing too special though. Beers were a little pricey. I had the Salmon with a miso sauce. Was tasty. Can only go so far though with farm raised. Price was reasonable. read more

Great family restruant. Food consistently good. The portions are huge! We ordered the onion rings and the spinach dip as an appetizer and could barely eat our dinner!! Packed it all up to go! Lol, good service too and Bill only $40 for 4 people! Coming back real soon! read more

My family and I have been here many times and we really enjoy eating at Cheddar's. I would recommend sitting in the bar area versus the restaurant seating. The waitstaff is way more attentive and courteous! read more

OMG YUM!!! I love Cheddars! Always have, always will. I've never had a bad meal or drink at any Cheddars location. Need advice on dinner? Spinach dip for an app, monte Cristo for an entree and a spiked cherry limeade to drink! read more

I have not tried anything there that I didn't like. I have never had bad service. Great place to go, especially if you can't decide on what to eat. They have a little bit of everything. Definitely get the rolls and butter. read more

My wife and I went after church today. The service was prompt and very friendly, the spinach dip was great, and I really enjoyed my Asian salad, with the fresh buttered croissant roll. I highly recommend it. read more

Food is not bad, and the place is clean and usually has good service. I just feel it is a little overrated for its prices is all.

Went to lunch with my 4 year old and mom. Was greeted by the friendliest hosts who took us immediately to a booth. Johnny our server was attentive without being intrusive. We both had blackened salmon with black beans and veggies. Cooked to perfection and delish! Great location and lots of happy staff read more