Tucked away = not as crowded. I was stoked when this opened up. When I finally got to eat there it did not disappoint. It was clean and seemed well managed, the food was fresh and on point. The only complaint I had was the cashiers need to be trained speak up and fake some confidence. When I went, most of the cashiers were taking/bringing out orders all awkwardly and self-consciously and whispering people's name while searching each table when bringing out items. It's not worth taking a star but it was a little distracting. I don't know if most of the staff was new or what. read more

It's chik fil a! They are all basically the same lol. I think the location of this one is perfect given that it is smack in between Safeway and Walmart within a 2-3 mile radius. I come here often as I live nearby and have never been disappointed. It's important to note they do not have iced coffee as Starbucks is nearby and have an agreement with them to not sell any. read more

Was not one of my favorite Chik Fil A's. Went through the drive thru: No fries in bag after I drove off and realized; Went back around to get fries, and received same COLD; Spicy deluxe was scant and resembling the breast of a pigeon with tomatoes that were wilted, warm, and mushy. Should have picked the McDs today! read more

Family owned by a couple who lives in the Burke Area who wanted to bring a fun, family friendly restaurant to the Burke area. The parking is tight on a super busy night but you should always manage to find a spot. The staff seems really happy and like they enjoy their job. The facility is clean including the kids area. The kids area is small but average for this restaurant. The food is good and fresh tasting. Their shakes are also delicious! Pricing is higher for fast food but it is healthier. Prepare for the time to be a little higher since it is freshly made food. read more

I LOVE chick-fil-a, it is THE fast food place of choice for me, my friends, my family, my neighborhood, my city, etc. But when I got a meal to go with my favorite sauces and I was SO hyped for them piping hot waffle fries and swig of that icy coke, I got home and was disappointed to find the fries to be cold and dry - you know what I'm talking about. It totally could've been a one time thing cuz with the law of averages even the greatest mess up at times but honestly it's hard to bring myself to go back. The disappointment I felt was so real and so hard - its hard to bounce back. #dasmystory read more

This was the best chick-fil-a I've ever been too!! The staff were so kind and friendly, my food took a little longer for them to make but the wait was well worth it. The food was well seasoned and tasted better than any chick-fil-a in D.C. And that's on period. read more

I've been through the drive through twice in the early morning to pick-up breakfast and both times the staff have been wonderful. They are always happy to serve and are very friendly. Customer service is top notch. Their coffee is pretty good. read more

Their mobile order system is extremely slow. It took 15 minutes for them to process my order and deliver the food. What is the point of mobile ordering if it is twice as fast just to go through the regular line or drive thru? read more

Always courteous, fast, and price is reasonable. Great safety measures in place against Corona, both in drive-thru and pickup. Put Chick-fil-A in charge of the National COVID-19 response! read more

Good place to eat. I recommend it. Good service and reviews. I like the chicken salad and sandwiches.

The wife took the kids to CFA today and she told the cashier that 2 sandwiches needed extra pickles times 5 for the sandwiches. I understand it is a new opening and they are working out the kinks. The store also forgot the CFA bucket sauce ordered by the stepson. I love CFA and have been to many sites. Just hoping for some improvement between the front of the house and the line. read more

The friendliest staff ever!! They're extremely helpful & the restaurant is always very clean. The play area for the kids is great too!

Very rude customer / manager service I've ever met inside a Chick fle. Waited in line at the drive through before closing and they refused to serve me food and it wasn't even 10pm yet. Not coming back to this one anymore read more

Nice place. Always so family friendly. They gave my son and I an ice cream. I am always impressed with the people Chick-Fil-A hires for managers. Always on the floor, pleasant, and customer friendly. read more

Great and friendly and very busy but an ok wait. Their food is always very good. One big disappointment is that there is NO frozen or regular coffee. We are addicted to the frozen so that will mean no afternoon snack visit from us. Suspect this is due to Starbucks being only 300 yards away. Hope they didn't buckle under to a Seattle coffeehouse. Imagine breakfast or morning without coffee. Shame to have to make two stops to get food and drinks. read more

The play place is so clean and everyone is friendly. Food is great and comes out quick.

Great family atmosphere and very clean! The employees were very friendly and had a great attitude, even when it was very busy. Love their salads! read more

Same great food, service and a lot more parking spots than the Fairfax Circle location!! Play Place for the kids too...

Chick-fil-A is one of my favorite restaurants. I was so excited when this place first opened. The first week that they opened I tried it out and bit into my fries and discovered that they were not done. I felt that they could have cooked the fries a little longer. My second trip I order a combo and they forgot to put salt on the fries. My third trip was in the morning. I ordered a combo with coffee. After leaving the drive thru I opened my cup to add sugar and spilled the coffee because they filled the coffee all the way to the top of the cup. Come on guys! They are super friendly and quick but compared to other locations they are not my favorite. I will probably ride to the Fairlakes location from now on. read more

I recently visited this place and it is really special inside. If they don't have the decaf brewed and you have to wait a bit, they make up for it with a larger size or a gift card. I must say I'm impressed with the level of CS at this location so far and their fresh brewed decaf is worth it. read more

I love Chic Fil A! It is one of my favorite places to eat at. However, every time I go to this location either through the drive thru or dining in, they get my order wrong. One time they forgot my nuggets at the window, another they didn't give me my drink. Another time they messed my sandwich up 5 times before it was correct. It wasn't even a special ordered sandwich except I asked to take the pickle off. They have always been very polite once I go back to have them correct it. Just make sure that you double check your order before you drive away. read more

Ok very excited for the opening of the Burke location - but as many have said they are still working out the kinks. The staff are friendly. My first trip thru the drive through we ordered three entrees and asked for sauce, honey mustard and ketchup. We received one container of each ( two containers for three meals). The second time at the drive through today, we ordered two entrees, were asked about sauces, asked for ketchup but received none! We also received no napkins. I hope they focus harder on the training of preparing the drive through meals! Otherwise I will have to go back to fairfax circle instead. read more

If you want to get your kid sick for a few weeks bring them here! The kids always pee in the play area. One kid barfed last week and it took them forever to clean up. The employees are typically hanging out in the eating section and not really working. I hope management gets their act together. This could be a nice family friendly place. read more

Usual great food and friendly staff. I expect nothing but great service when I eat at a Chick-Fil-A's. Normally, I don't post, but wanted to share an experience this past weekend. My daughter accidentally threw her smartphone along with trash. Later, she realized what happened and went back to try to find it. Long story short, management and a young man named Jaden literally went through the garbage can in the back to find her cell phone. What an extraordinary customer service! read more

The workers here seem nice ig but they don't serve iced coffee or frosted coffee like wtf!! so now i have to drive through this long ass line without buying anything. THOROUGHLY ANGRY. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

They seem nice and polite and all but they don't serve frickin frosted coffee or iced coffee like wtf

I'm rating this particular location compared to others - not compared to other fast food restaurants. We've eaten at Chick-fil-a restaurants all over the country. This is by far the worst when it comes to customer service and food quality (what they are usually known for). Their employees are apathetic and generally lazy. We have had to go back numerous times for wrong orders. Recently we asked for a fork and was told it was in the bag only to drive off and (yup) - no fork. Employees greet you while looking off in the distance, stand at the drive thru while joking with fellow employees, or simply ignore you while talking to their friends. It's not like this in other parts of the country. This whole store needs re-training... read more

Save yourself the trouble and money and just don't go when they're busy. I'll start this off by saying I've had many positive experiences here. Lately, that has not been the case. The last 5 times that I've been going here I've had my order messed up in some way or another. Three times it's been on the cashier, and the other two on the people packing the order. Either there are items missing because the cashier didn't input them (despite me repeating it 3 times) or they put in the wrong item, items missing because the people packing it forgot, or my current experience; having the cashier input the right order and getting a completely different item in my bag. I've let it go on this long because this place seasons their food better than the Backlick location but no more. I tend to expect my order to be correct, so when I come home after driving all the way it's VERY disappointing to see I didn't get what I paid for. I'm not about to go back and waste more gas to tell them off and get a lukewarm consolation. read more

My third time coming here and 2 out of 3 I waited 30 mins for my order. Take note the third visit was a mobile order and still took me 30 mins to get my fries and chicken nuggets. Then when I got my order I ask for the sauces and the serve just put it on top of the fries. Very disappointing read more

I absolutely loved this Chick-fil-A for the first year - food and service were both excellent. However, in the last 3 months I've had 3 orders that were wrong and I had to drive all the way back to get the right orders. Once the Deluxe chicken sandwich didn't taste right and today I bit into a piece of gristle in the Deluxe sandwich. Not sure what's going on here, but I've decided to take a break from this particular store. Hopefully, things will get better later on and I'll give them another try again in a few months. read more

New great location. Jaiden took our order and he was the best!! So friendly and even gave some suggestions. They were attentive as well. Definitely a good addition to the area read more

Please continue your Peppercorn Chicken salad ! It is the best salad I've tasted! It's the main reason I go to your restaurant.

Been here twice and dined in both times. The first time was during a lunch rush the first week it opened and the second trip was today around 3pm. Staff, service, and food were great both times. Best Chick-fil-A I've been to. read more

Right around the corner from me and so glad they are here. My favorite is their chicken soup. My stomach has problems, and when I am too sick to eat, my son brings me chicken soup. Works every time. We eat from this store once or twice a week and it tastes like homemade. Clean, nice, friendly, great food, just doesn't get better than Chick-fil-a in Burke! read more

Fast! Friendly! Great food! Everything I want from a quick bite for lunch or to get together with friends! So happy to have the Chick-Fil-A in Burke! read more

Clean, friendly staff, but very disappointed there are no senior discounts unlike all other chick-fil-a stores... Hope the owner can re-consider and provide respect to seniors in our community. read more