I went in recently to redeem my gift cards that i had gotten for Christmas, and i was met with terrible service to this behavior. The assistant manager was very rude and condescending and refused to accept the gift cards claiming they were expired or had no balance. I had just opened the gift cards that day. While she did pay for 13¢ for the rest of my meal she acted like it was my fault the card didn't work. I wouldn't recommend this location. read more

2bites into a chicken sandwich it was raw , cold fries, need more order takers but was highly pissed about raw sandwich shouldn't be in business don't stop here go to KFC over this place. read more

For the first time ever I'm super disappointed in this Chick-fil-A :( I just ordered 3 meals with 4 large drinks and one of each sauce. I got medium sized drinks and no sauce. And my fries were so stale I could hardly chew them. And my drinks were 80% ice. I had about 5 sips of tea before it was gone. I'm super upset because I don't have the time to go back and get the sauces. So I literally door-dashed one chicken tender just to get sauce. $10 wasted read more

Sometimes you get what you pay for and sometimes even "free" is not a good choice. The Cheyenne Chik-fil-a is running a "free breakfast" promotion every Wednesday in June, July, and August. They have different "loss leaders" each week. This week the "free breakfast" was "a buttered biscuit and honey with a vanilla iced coffee." I tried it and also ordered a"Sunflower Seed Bagel with egg and Pepper Jack cheese". The "free breakfast" was not particularly good nor the least bit nutritionally balanced. It's right there with "donuts and coffee". The iced coffee was okay, at least not sickenly oversweet. The biscuit achieved being oily and gummy. Other than to satisfy curiosity or not having other options, I'd recommend skipping this even if offered for free. The "bagel" is a squishy, not chewy, not crusty, bun with a hole in the center. While it was cheap at $2.39, there are much better options elsewhere for a little bit more, and those places have better coffee too. While a vegetarian can find food here, I recommend going elsewhere, spending a little more, and getting much better food. read more

Chick-fil-A - Buttered biscuit with honey and vanilla iced coffee, sounds and looks better than it is. - Fast Food Near Me - Cheyenne, Wyoming

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First time patronizing this Chick-fil-a and the last. Why? First Chick-fil-a I've ever been to that did not give a discount for active Military. The food is the same as any other chick-fil-a. read more

I understand it was a rush. The quietest person ever was calling order names so there was a noisy crowd around her, adding to the confusion. The guy who finally brought my daughter's 4-piece nugget order - a mere 22 minutes after payment - gave it to the wrong person. Fortunately, a different lad gave me hers, so we sorted it out without any further input from Chik-fil-A employees. This was not a unique experience for us at this particular CFA. I've taken her there three times as of tonight, against my healthier judgement, & each time's been a ten-minute wait for supper. For chicken nuggets and a pre-packaged-bad-for-children's-future plastic tub of fruit. You've lost a customer. read more

fantastic place (my first time being here)!! how they gained my respect 1. they said my pleasure (thot that was a joke) 2.their sweet tea fantastic 3.THEY DON'T HAVE PAPER STRAWS 4.Their chicken was great 5.fast service 6.very kind and good vibes 7.their sauceee Now the disadvantage 1.THEY 45 MINUTES AWAY read more

Chick-fil-A - clean place - Fast Food Near Me - Cheyenne, Wyoming

Sat in the drive through for an 1 hr and a half with five cars in front I was stuck to make matters worse there is no exit lane got food chicken breading was soggy and bun was soggy fries were old and cold not your best effort for sure step up or shut down read more

This restaurant is the absolute best you can get. The staff is always kind, the food is always great, and you always get exactly what you ask for. Chick-Fil-A is the only restaurant in America that could, in my opinion, legally consider itself a church. When you walk through those doors, it's like entering the house of the Lord himself. There's only one restaurant in the world that serves waffle fries as delicious as Chick-Fil-A's, and that's Chick-Fil-A. No other restaurant in the world even comes close. Wendy's? Forget it. McDonald's? Not even. Culver's? Maybe, but I doubt it. In-N-Out? No contest. Chick-Fil-A is the supreme. It is the ultimate restaurant, the amalgam of every good thing about every other restaurant in the business. read more

They are extremely slow. Every time we have gone there we have waited over 30 minutes in the drive through.

I literally had to call chick fil a 3x to get my curbside order to come out! And still waited 20 mins after calling for them to bring my food out! Customer services is terrible read more

Mobile order in the drive through worked flawlessly. Food was on point with other great Chick-Fil-As.

This Chick-fil-A was super busy, but the employees were doing very well to get the orders out in a timely manner. The food was warm and we got ours after waiting a little bit. Don't order from here if you don't have the time or patience to wait, they were doing everything they could to be quick. Hannah was amazing and went out of her way to give our dogs treats! read more

I received a coupon for a free sandwich for this place and wanted to try it out. I was going to go through the drive thru but it was very busy, so I went inside instead. I ordered the chicken sandwich with a side of waffle fries. The sandwich was hot and juicy, lightly breaded, but very flavorful. The pickles add a nice touch. The waffle fries were cooked to perfection, lightly salted, which brings out their flavor. All the employees were working together seamlessly and efficiently. Fast,friendly service, This is what Chick fil a is known for. This new location receives my recommendations. read more

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I understand the team is busy but when placing a mobile order and your phone says that a member is on his way didn't think I'd have to wait 10 min. Cars that pulled up after us were getting their orders. Had to get out of car to see where our order was. When we finally got it 10 min later, the food was cold and wrong items were given to us. This has happened more than once. Don't go during their lunch hour! read more

I decided to return after a LONG absence because dining in has returned. They honestly try to give good service and they made sure my order was correct. I got the 8 piece nugget meal which included a medium waffle fries and a medium Diet Coke. Their nuggets are the BEST of ALL the fast food restaurants I've tried. The chicken is real white meat and NOT the processed parts of other places. The coating was crispy without TOO much breading. The Chick Fil A dipping sauce was good. The fries were a little crispy outside but hot and moist inside. Imagine my surprise when I got a FREE Spicy Chicken Sandwich with lettuce, tomato and cheese! It was scrumptious. It ALL tasted great and I certainly got my money's worth! read more

Slowest Chick-fil-A I've ever been to. Consistent in getting order wrong too. I understand a lot of places are under staffed and have tried to be understanding but waiting 40 minutes in drive thru is beyond ridiculous read more

Had to go park and wait for my food after waiting at the window for 5 mins. Waited 5 more and got my food with no sauce, waffle fries are not good without the sauce! read more

This is fast food chain at its finest. They treat their customers here with restaurant quality service. Its pretty charming when all the employees are trained to respond with "my pleasure" when you say "thank you". They bring the food to you and many of the employees check in on you to see how you're doing. As for the chicken sandwiches: They're tender, moist, and straight to the point. Sometimes the bread can be soggy, but hey...... I can forgive that considering its fast food. This place is also a great and affordable catering option for business, which I regularly use. At this particular location they can deliver. They are also keen on rewarding regular customers with gift cards. Well done Chick-Fil-A. read more

I mean it's Chick-Fil-A, food tastes as good as always. They're fast, friendly, consistent, never a bad experience.

We have tried to go several times and the lines were always wrapped around the building. We tried to go today and thought it would be great. After lunch time and a weekend. We walked in and all the lights were off. I called for help and a lady came out and said they were closed on Sunday. Nothing on the door to indicate that. Maybe another time. read more

I didn't get any of the sauces I ordered. Wow that sucks! Couldn't even enjoy my meal like normal. Very disappointed in this chick fil a. I have never had that happen before, especially when you pay a lot of money for the food. read more

Chick-fil-A - Fast Food Near Me - Cheyenne, Wyoming

I would give it zero stars if I could, There was TOO much chicken, the employees gave me food??? I just wanted dogs. read more

Chick-fil-A - Fast Food Near Me - Cheyenne, Wyoming

I went through the line to get some food and Toni was very rude to me and my spouse we were just trying to get some food and she just didn't seem happy that we were there. I tried again a couple weeks later (just the other day) and maureen was also so very rude my card had declined I didn't realized it had been locked, she made me feel uncomfortable about it and feel low about myself i then unlocked my card after realizing and she acted like she just didn't want to give me the food at that point. I waited in such a long line probably close to half an hour and I love chick til a but after these 2 experiences I just don't feel welcomed anymore. read more

The food is great when i receive it hot.. which is rarely. every time i get food here, it's a) cold, and b) the fries are always halfway full and its only the crumbs.. Youd think a place with so much pride would give you something worth the money, but it never is. read more

This is a newer Chick-fil-A in Cheyenne, and the first stand alone building. (the other is inside the mall). Usually Chick-fil-A restaurants are well run, clean, and have super friendly service. This one is no different. The double drive-thru helps to pump an awful lot of cars through quickly. Lobby is clean and decent sized. Every time I go here I get exactly what I've ordered and am served with a smile and a thank you for my business. I wish more places were run this way. If I had one complaint it would be the parking lot. It's too small for their volume but I suppose that's a good problem to have from a business perspective. read more

Wonderfully fast and exceptional service from ordering to table side,good food at a good price.Great lunch choice for sure

Menu is simple but the sandwiches are excellent! I see why it is so popular! Wish we had one in my home town!

Used the app and waited alongside other customers outside for 30 minutes for food. Was not busy at all, just terrible service.

Super busy but friendly and quick service. Was surprised to find the indoor play area for the kids. The place was super busy and had a line out the door but had no problem finding seats for our family of 7. read more

Chick-fil-A - Smokehouse BBQ bacon sandwich - Fast Food Near Me - Cheyenne, Wyoming

Thinking that the lines and wait would be shorter near the end of the evening- the drive through was packed. while waiting 40 minutes in the parking lot, and being asked twice if I was the order for Eli- and watching the patron in the car next to me loose his shit- I event went back through the drive thru and knocked on the window about my missing order. The employe was obviously distressed and in tears. She offered to return the charge and provide the order of food, which was two regular chick fila sammies, two fries, two beverages and an order of nuggets with poly sauce. what we got were two fries, an order of nuggets, five various cookies, a large chicken soup and two sandwiches that at first glance were grilled chicken, only to realize it was cold shredded chicken shaped into a meat patty on a bun with lettuce and tomato. Worst ordering chaos ever. I feel bad for the employees. Town would be better having more than one location in around to disperse patronage. Since the COVID this establishment has lost several of our orders and this last time will probably be the last time we spend time or money on this business. read more

Besides the amazing food I just love how this place triggers the ignorant liberal to the point of tears. Eat more chicken, keep calm and carry while triggering the cry baby libtard. Oh and their new frosted coffee is just great read more

Great fast food place around. Great chicken taste, waffle fries to die for and the lemonade is super.

I mean it is Chik-fil-a, customer service is always amazing as usual. Their chicken is pretty fresh as well, I'm surprised they dont market that more. Also, definitely would recommend trying their grilled chicken, I've always been scared of fast food grilled chicken, but they certainly do it right! read more

My family decided to drive out of our way just to eat at Chick-fil-A on our road trip since we love it so much. Hunter was the team leader and was very quick and on the ball. The place was all decorated due to an event coming up and looked a lot nicer than most fast food restaurants. I got the spicy deluxe and traded in the fries for a super food salad. Everything was delicious and I especially enjoyed the freshness of the salad. We love not only the food at Chick-fil-A but also what it stands for, and that's why we go. read more

Chick-fil-A - The burger looked like it had been put together a little too fast, but it tasted great! - Fast Food Near Me - Cheyenne, Wyoming

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So after stopping by the local mall, I wanted to stop by for a little afternoon snack. My daughter went through the drive through. The voice we heard was friendly and very clear. She repeated the order and we drove around. The young man at the window was friendly and verified our order. Always a pleasure to go to CFA. read more

Fast and friendly service! Thanks for helping out local folks like the clients at Peak Wellness!

I've yet to go to a Chick Fil A and not be completely impressed with their kindness, and cleanliness. I love that they have a table set for POW/MIA ..and I have nothing but good to say for them...We will eat at one every time we get a chance to. Whoever runs this place does an outstanding job! read more

Went through the drive through at a very busy time, but still got in and out within 15-20 minutes. The staff is excellent at this location. I've been going to Chick-Fil-As owned by the Medford's since high school, and honestly have never had a bad experience. Order issues are rare but are always fixed quickly and pleasantly. read more

I love me some Chick-fil-A. This location has always gotten my order correct. The staff is always friendly and helpful. I even received free coupons for some items! Bonus. read more