I honestly don't see what's so great about steamed chicken in a bun and fries that are limp and with hi taste. The sandwich was the size of McDonalds cheese burger. What a joke. Popeyes and Raising Canes are a way better choice. read more

Peppermint shake isn't as good as they are at other locations. Not made with love at this chic-fil-a read more

I did a drive thru order during a busy lunch time. The service was fast and the food was great.

Drove up on a Monday night and was helped by an awesome guy named Kyle. He was funny and super helpful. Keep up the good work, Kyle. I miss you already. Not even Kyle's friend. read more

Very nice location with friendly staff. The service is fast, the tables are clean, and the food is good. I highly recommend trying this place! I like the spicy chicken sandwich meal with buffalo sauce for the sandwich and ranch for the fries. read more

Covid-19 rating: A Everyone in mask, gloves, person standing outside the pick up window serving your food on a tray so it's another degree of separation. Pros: first time to a CF, always heard it was amazing. Never been out of political beliefs. Then my wife's brother said he and his husband go all the time. Club sandwich was obviously made to order. Salad was good, odd it had fried fricken but whatever. Cons: always heard chicken was amazing, it was fine but far from amazing. Chic on my sandwich was a little fatty and plumped with saline. Pretty standard anywhere you go, just too much hype. I'd go again, mainly for the health practices. read more

I usually don't leave bad reviews but it keeps happening. I ask twice , chicken club sandwich, two of them, told him twice. And you gave me 2 spicy delux, not to mention it's different price , but this mistakes are unacceptable. You should fire all of them and replace with Ai or something. I'm not coming back again. I wish I can put 0 stars, unbelievable happens all the time. read more

I am not sure how a Chick-fil-A can be bad but this one is not good. The location and set-up is TERRIBLE. It is EXTREMELY slow so don't be in a hurry if you go here. They have paper straws which are THE WORST for drinking soda of any kind. Food is fine but service is not what you would expect from Chick-fil-A at all. Very disappointing. read more

Food is good of course but I ordered a strawberry lemonade and the staff (inside) did not know what I was talking about! I order it all the time at the Oceanside location so I was so confused and disappointed. I drove all the way from Oceanside to Encinitas (Oceanside temp closed) just to get my spicy chicken deluxe fries and strawberry lemonade! The cashier told me they only had regular lemonade and they never had strawberry lemonade. Wtf? Then I talked with a manager and she basically said the same thing as if it was seasonal or they were out of ingredients. However, I know they had strawberry milkshakes available and lemonades available and those are basically the ingredients! So then I got an idea to go through the drive through because one of the 20 workers there should know what this is! My strategy worked, the girl outside who took my order was actually from the Oceanside location and totally knew what I was talking about! No question. I happily got my strawberry lemonade which was worth the 30 min drive and additional 30 min wait but 3 stars to this location for not knowing what this was! SMH read more

Worst service and it's only 9:35am. They are not even busy. Wish they had what you wanted like every other chick fil a. Maybe they are not all built the same. read more

Spicy Chicken Sandwich has a great flavor and I love their work ethic , not only good food but great smile they serve!^^

Huge lines and long wait time in the drive-through just ridiculous to wait in line for 20 minutes to get one sandwich

So I decided to take advantage of this cool marketing campaign where they give a little snack for free if you cone in free on weds. The idea putting my marketing pro hat on is that if you haven't come in before you might and if you do you will. And greater than 70% of the time you will buy more than you got for free. So the cost to Chick-fil-A is minimal and they get more biz. Aka Marketing 101. So here's the problem. I am a late GenXer but am keenly up to date and understand the use of social media to further boost these types of campaign tactics. Also works the other way sometimes. So when the what i believe to be a manager of millenial age on staff and the person most customer facing at the cash register refuse to get in on the fun so i can post and boost them. "We don't like to be on social". I immediately take my free ChicknMinis and bail to complete my meal at the local starbucks. Thank goodness for one superstar employee who was in the back who gets it. Now he deserves a promo. read more

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My boyfriend was double-charged for our food. We told the guy working the drive-thru window that we had already paid with the girl who had taken our order on a tablet at the entrance to the drive-thru. We even showed him the bank app with the transaction & time stamp to prove ourselves. The guy insisted it did not go through & that the transaction we showed him would disappear before going through because he made sure the charge was cancelled. My boyfriend hesitantly gave him his card & sure enough, he was double-charged. The payment for both times we were charged came out of his bank account & we had to come back not once, but twice afterwards to receive our refund. (We went back a few days after the incident occurred & the man that we spoke to said they could not refund us yet & to come back later - so we did.) We would come pretty frequently to this specific location because my boyfriend had worked there a couple of years prior to this, but now we will never be back due to our experience. Very disappointing customer service. We never encountered an apology for what we had to deal with either - such a bummer :( read more

It's always something with this location. Ice cream machine broken, hours constantly changing, not reading requests on pick up orders....AVOID read more

This has to be the only healthy drive thru you can take a stab at and not feel like a bunny rabbit!! That chicken deluxe sandwich always hits the spot! Especially after a long day of errands... So if you're looking for something tasty yet you don't want to break the bank in the health department, the deluxe chicken sandwich is the way to go. "Clean fast food, drive thru eating" is what I like to call it (makes me feel better about pulling up to a window and grabbing food). The drive thru staff is friendly and smiling the whole time. So how much more can you ask for, when you're actually "driving up to a window for food"??? Lol ;) Try it out if ya haven't, you shan't be disappointed! ;) Go get your chicken on!!! read more

Chick-fil-A - Gizmo grabbing our order from the window ;) - Fast Food Near Me - Encinitas, California

Waited in line for 32 mins for my order. Get to the window and they tell me "sorry we are out, it was miscommunication" love starting my day out like that. Thanks guys read more

Food was OK but in hurry they missed to put cheese in my Sandwich. Service was quick as i had ordered carry out.

Came in at around 9:14 and orders a nugget meal and was told to park and wait because they had to make the fries and since it was so early in the morning it was no problem I understand. But I ended up waiting 20 minutes before someone came out and asked what I was waiting for and told me they forgot my order so I just asked for a refund and won't be returning. Which is a shame because I work 5 minutes away and this chain is convenient for me but waisted by entire break and got no food and ended up being late to work and didn't get to eat. I will be coming in today after work to speak to a manager. read more

The food was very good (and I do recommend the Cobb salad with the avocado lime dressing for something a little different) but there were dirty tables everywhere and none of them were cleaned during our 30 minute visit. I also didn't find the service as genuinely friendly as at other CFA locations. The San Marcos location is especially friendly. There's hardly a bigger fan of this chain than me but dirty tables don't and won't do it for me. read more

If you are on the lookout for the best Chick-fil-A, look no further!! The food is always freshly made to order and the customer service is impeccable- shoutout to Karson for making our Chick-fil-A experience the BEST one yet! read more

Crappy service called over 30 times to place a order for my company never answered their customer service seems to suck don't use this chic fil a location find other places I've heard they have roaches crawling around in the loction here and rat droppings read more

There is a line at the drive through.....and you know why it is there. The food is very good, the salads are great. The staff is EXTREMELY friendly and their management of customer interaction during COVID is right on point. read more

Bad drive-thru, bad management, food not good, what else oh wait it's dirty! I heard that someone had covid and a potential 3 others were infected. I was already in line and I was shocked! How can you still be open despite having this situation?! read more

Came in for breakfast and the food is always good at chick-fil-a. Got the mini chicken sandwiches which I love! The only reason I gave this place 3 stars is the service was not up to chick fil a standards. They are always so nice, and perhaps it was an off day, but I really felt like I was disturbing them by coming through the drive thru. I also couldn't here the guy in the speaker and he was super rude. I will probably return cause the food rocks, but there are other stores with nicer employees: read more

Yoooo! Shout out to these guys for accommodating to my oversized vehicle and hand delivering the food at 9:51pm. Not only were they fast but very polite. So Ethan and the other guy that took my order (who I think I spoke to on the phone) you guys are the real MVPs. read more

I visited Chick-fil-A last week to quickly grab dinner for the two kids that I was babysitting. It was raining so I decided to stay dry and go through the drive-thru. That plan almost worked. While the pick-up window is covered, the order box is uncovered and by the time I finished ordering, the inside of my car was quite wet. I know it doesn't rain often in San Diego but for occasions like this, it would be nice to have something to keep the rain from flooding my car while ordering. But on the plus side, the worker at the drive-thru window noticed my pug poking her head into the front seat and asked if she would like a treat. Treat just happens to be my pug's favorite word and she happily accepted the biscuit. Any place that offers my pup treats automatically scores points in my book! My favorite food at Chick-fil-A are the breakfast biscuits and I wish that they served them all day. read more

Drove up into Drive thru order taker outside took the orders of the cars in front of me....then he left.....pulled up to guy at umbrella... he says you order at the Speaker ....drive thru was full he made me backup. Simple order at drive thru ....Grilled Chicken Sandwich with just a pickle on it. Wrap with Chicken on the side. That's it. Repeated it 3x. Get to window and had to repeat my order again 3x was told to pull over to the side while I watched 5 cars behind get their orders just fine. Waited 10 mins. They got my order of the Grilled Chicken Sandwich Wrong.... with No pickle. Wrap order was right. The WORST Service Ever!!!NEVER going back there again!!!! read more

Look, the food is good, but I swear that every time I order here they forget to include a sandwich. Don't get me wrong - they are always fast and apologetic when I drive back to inform them and collect my missing item, but I'd much rather save myself the trip. (Yes, I will check in the future before driving away with my family's bags, but it's just a lesson I wish I didn't have to learn.) read more

Had the worst customer service experience at this location over a milkshake. Very rude customer service person, he claimed to know what I can taste. All I wanted was a replacement for a strawberry milkshake that didn't taste like a strawberry milkshake at all, tasted weird unlike strawberry shakes I previously ordered at this location and always had a pleasant experience. I have never before had to endure such rudeness this time around. After having to argue with him and asking for my money back he told me to leave the premises? That was unusual. He returned with his manager and i had to argue with her too, about a milkshake.... wow. I'll never go there again. read more

Came for breakfast by the time we got to the window it was 10:36 and we were told they are no longer serving breakfast.... We live about 20 mins from a chick-fil-a ... waste of time read more

My family loves Chick-fil-A, it's are go to if we carry out. I must say we are really disappointed with the portions of the fries we always get large having growing teenagers but it seems like the boxes are only filled half way read more

Chick-fil-A - Fast Food Near Me - Encinitas, California

No matter when i come the strips are never hot or fresh. I even asked for fresh and still not fresh. I will not continue to come to this location anymore. read more

I'll start by saying I love chick fila however I don't know if it's just location or what (I usually order from the Carlsbad one which seems great) but the one here the chicken on the sandwich seems a lot smaller and they forgot extras that I paid for. I've never had a negative experience until now. Guess I'll go back to my usual Carlsbad one even though it's out of the way. ‍ read more

Every time we stop by chic-fil-a, we order food, usually 2 meals and on que, they always mess up, add pickles, wrong drinks, no fries, no receipt. It's an on going issue, I don't blame the workers because every time we go we see someone different, I blame management. I remember one time getting off of school, ordering, the teller told me to wait (because it was a special bourbon sandwich, one time deal), I waited patiently for an hour for my food where they told me to park. I went inside and asked where my food was, they said they couldn't find my only white truck in the parking lot (pre covid). You're management team needs to step their game up or find another job. read more

Love that Chick-Fil-A is now in Encinitas! Quick drive through and my order was correct. That's all I ask! Thank you!

I was so disappointed by the lack of customer service and flavorless food at this location , not at to the rest of the chick-fil-a standard. My food was so disgusting. read more

How often is a Chick-fil-A experience worth your time to write a review? Very rarely. Well, from the order to pick up with Zachary this was a noteworthy experience. Kudos to this team. read more

No sauce, no straws, wrong sandwich!! Asked for no pickles for a picky kid and they put pickles on it.

This chick fil a struggles hard! I'm an avid chick fil a customer and this is by far the worst one I've ever been to. Terrible customer service and people taking your order are terrible no matter many time I repeated 3 sandwiches, 2 fries and 3 drinks the dude could not get it. Plan to allocate more time when you go through this drive through it moves significantly slower. read more