Shoutout to Trevor!! He made our morning with his great customer service and kindness. Service was fast and staff was amazing.

Ugh. My daughter purchased breakfast this morning. She got me the chicken burrito. My first bite, I but into a plastic object. Pulled it out of my mouth and it's this thing - maybe even looks like a hot piece from a hot glue? Very disappointed. And grossed out. read more

Chick-fil-A - Chicken burrito, and plastic thing from the first bite. - Fast Food Near Me - Fullerton, California

Big shoutout to Kyle working the drive-thru. Customer service is usually just getting the order right with a quick smile, but he took an extra minute for a real conversation that actually turned my crappy day around. I know that's not the usual standard, but it meant a lot right then. Way above and beyond--thanks, man. read more

Accuracy of orders . Me and my wife ordered two separate chicken sandwiches with tomato and got two with lettuce . read more

Chick-fil-A - Two sandos ordered with tomato , lettuce was added instead ! lol - Fast Food Near Me - Fullerton, California

I placed an order in the and did not get one item. I reported it on the app and was given a "reward" of the item I bought and paid for through the app with a little note saying thanks for letting us make it up to you. They are not doing anything but giving me a limited timeframe to go in and pick up the item I paid for while acting like they're doing me a favor. I wonder how much they make on this scam? I would have preferred a refund, rather than forcing me to return before the "reward" expired. It's very insulting. read more

Food was cold, like not even Luke warm. COLD. Fries were not cooked all the way, and my sandwich only had ONE pickle...who hurt you chick fil a because I want a refund or a redo because this was not at all satisfactory level of service for $16. read more

There was a very nice man by the name of Trevor, he made me feel very welcomed at this location. He has superior customer service skills, kudos to him. Not only did he walk up to my table and ask me if I needed anything (which I've never seen done inside of any chick fil a location) I watched him do it to everyone inside as well. He's the kind of person that needs to be recognized. Thank you for everything :) read more

5/15/25 time 6:36 am great service. Brenda was so respectful and kind. Always smiling. I'll definitely come back again. Thanks for the great service read more

I love Chick-fil-A just as much as the next person SO this is based on my experience as a local who works near by and comes at least 3 times a month... This Chick-fil-A is typically BUSY. The parking isn't ideal BUT you get super friendly service every time. The food in my opinion is a hit or miss. I constantly find the order being taken down wrong or I paid for the premium but didn't get it type of deal... I usually try to deal with it there but the lunch rush (11:45-1) isn't the time to do it so I kinda deal with it, which sucks... but WHATEVER. I'm not the type to drive back and go Karen mode so we're all goood. The lines go by pretty fast which surprises me every time considering the quality of food you get. I guess that's why the accuracy lacks. Anyway it's clean, everyone's friendly. No real major complaints. Their online customer service is great but hit or miss as well in my experience. read more

This is the first review I have ever had to post. The thrive thru service at THIS SPECIFIC CHICK-FIL-A was subpar, I was given only 1 NAPKIN! ONE!!! For my 2 meals. 2/5 stars read more

They are advertising 1.59 guacamole shown in a white cup, looked yummy. NOT! It's a package. Wholly guacamole brand. Very disappointing, same on you! read more

Absolute love this place!!! Everyone is super nice and the young lady that was working in the dining room is very sweet and genuine. If it helps, I was here on Thursday 9/18 at around 5pm read more

This use to be our local Cfa when we lived in Fullerton. Actually this location was the 1st time we've ever sunk our teeth's into some scrumptious CFA sandwiches along w their yummy waffle fries that's seasoned lightly w sea salt. I drove to my original cfa location because i recalled they serve 10 count chick n minis all day. It's been awhile so i called them. To confirm before heading here from Yorba linda. Guy answered the call and confirmed that they do serve chick n minis all day. Came over on a Friday evening to pick up dinner for my kids. As usual. Drive thru line was crazy busy along w line to take carry out orders. Not too long compared to drive thru. For carry out, One door was where the orders are taken. The restaurant itself is closed Main entrance is where orders are picked up for carry out. I received my waffle fries. Noticed that the fries weren't full. Asked the associate Fernando if fries are served like this. He did say that some fries may have fallen off the fries holder and into bag, informed him nothing fell. So he offered to give me a new set of fries. Said i could save the other fries. Such great customer service. Took care of the situation right than and there. Got the 10 count chick n minis for my kids. They were warm & the nuggets were crispy. Their sweet tea is delish and so refreshing. Not overly sweet. We love it here and definitely miss the play area. read more

See all

Whether using the mobile app, or walk in, the food is always freshly made and ready very quickly. Love the menu options. Staff represent the company well! read more

The Chick Fil A spirit is present at this location. Shout out to Trevor for making this a fantastic experience!

I had our meeting catered and it was a hit! Everyone loved the food and the boxes were perfect and easy to hand out! The service was awesome. read more

Apparently this is a regular portion of fries at this location. Definitely unacceptable for paying ~$12 for a meal. Of course, tried to call the customer service line and was on hold indefinitely. Always thought Chick Fil A was overpriced and overrated, now I realize their service is also terrible. Will not be going back. read more

Chick-fil-A - LOL - Fast Food Near Me - Fullerton, California

See all

Love coming here because the owner and the staffs always friendly and nice. Kids sometimes get free little stickers or booklets over the counter when ordering. Foods are decent here like any other locations. Their signature chicken sandwich is good, steamed hot soft bun with crispy fried chicken with pickle( do have Spicy one). Must get their waffle fries ( recommend ask for no salt), pair with Chil Fil A sauce ,so good . They do have healthy options like salads, grilled chicken sandwich , grilled chicken club or grilled spicy deluxe. Food sometimes might over- salted( because it's fast food, LOL) . Feel thirsty after their meals, must get their signature iced lemonade ( to reduce the saltiness of food) and dont forget the Icedream cone! Best fast food served iced lemonade & icedreams! read more

Chick-fil-A - New item limited time only-9/17/22 - Fast Food Near Me - Fullerton, California

Super Clean, ac is pumping and staff is friendly. Excellent customer service and the food is good!

The food was hot and fresh. I asked for more original sauce and they with pleasure, gave me more without a song and dance about there being a limit. The staff all of them are professional -- I asked for a refill on my lemonade-- no problem! ...the lobby and tables kept clean...everything is well stocked. I made this one a favorite on my iPhone maps. Will definitely come back to this location. read more

I've always came to this locations and I've never had a problem today. This was my burrito. I am very sad. I can't even explain hostile and hard. This tortilla was it doesn't even keep the burrito intact. Everything tasted like old and just disappointed. It is what it is but try harder next time Chick-fil-A. read more

Chick-fil-A - Breakfast Hash Brown Scramble Burrito - Fast Food Near Me - Fullerton, California

See all

food just overall tastes so good and less than 15 dollars for one meal.customer service is really good and they are super polite.everything is really clean aswell. read more

This is the third time in a row I've gone to this chick fil a through the drive-thru and they seem to never get my order correct. It wasn't even that busy for them to mess up my order tonight and waste my money. read more

Once in a blue moon, I like to have an early morning breakfast here on the way to work. I am SO GLAD that dine in is now offered here! It had been far too long!! Last week I enjoyed an early morning Chicken sandwich, waffle fries, and iced tea. Service was great as always. Food was fantastic. The main manager is so friendly. He really adds to the atmosphere! See ya soon for a nice little breakfast before a long day at the office! read more

See all

Chick fil a doesn't need a compliment for food. When they need is acknowledge it's talent. Owen that worked on 8/8/2023 at 7:30pm shift was excellent and the most humble person I've met. Keep up the good work my man read more

Horrible service. One of staff (girl with black glass and braid) was swamping trash bag behind our table. I waited aside for her to finish it up and move the cart away. When she was finished and start pushing the cart to go forward the cart was keep hitting my feet even I was standing aside. She was looking other side and not even looking toward the front, and she probably felt that the cart was hitting something. I said "can you look front when you move the cart" and this girl didn't even apology and said " you can say excuse me" with attitude! Wow.. even next people from next table looked shock and said wow.. I followed her to the front register to ask for a manager. That girl didn't even have glimpse at manager and just went inside. I explained what happened to the manager, and she apologized for the experience and will talk to her. Not sure she will or did. I haven't been to this location for many years and will not come back. Worst experience and totally lost my appetite. read more

The workers here are nice and fast! This is my favorite chik fil a to visit. The food is always fresh!

Food was good. But I dunno if he was the manager or not, but a guy named Charles came outside to check on us if we were doing well and he even gave us a free refill. He said we deserved the same care as the customers inside. First time we have experienced something like this. Charles has given me motivation to bring that type of customer service to my work. Give this man a raise. We love you Charles. we will be coming back just for Charles. lots of love, the customers sitting on the patio. never forgotten read more

I usually stop here to grab breakfast before heading over to Disneyland for a day in the park. The lady working the drive-thru is really nice and pleasant. She tries very hard to spread happiness! Save time and order ahead on the mobile app. One time, I made the mistake of parking and going inside to pick up my mobile order. This plaza can get a lot of traffic in the parking lot during lunch time and can make it a long wait for a gap to back out your car. The food has always been great. Every now and then, they'll forget the salsa packet for my hash brown scramble bowl. Thankfully, the food is still good without it! read more

See all

Sitting here now, employee is rude. Also are order is partially wrong. We both ordered the same size soup but only 1 of us got what we ordered read more

Chick-fil-A - We both ordered the same size soup. But kid at counter didn't listen and insists I ordered wrong. ‍ - Fast Food Near Me - Fullerton, California

Great experience at this location. Charles is a great human with amazing customer service. Will definitely be coming back.

I really never had a problem with this Chick-fil-A until today. Place an order for breakfast before 10:30am and got there at 10:30 am. they canceled my order and refused to anything about it. They said their breakfast food ran out which is BS. Don't place a mobile order for breakfast unless you want to waste your gas ! read more

Food is always great. Sometimes a small mix up between their 12 piece nuggets and a 4 piece tender meal, but that happens. They are one of the few places that would rather give a customer an extra sandwich instead of tossing it out during a slow day. One of the few places that I would go to daily if I didn't have to buy groceries for my wife since variety is the spice of life (for wives). read more

poor experience the staff here have no respect for customers i witness them be incredibly disrespectful to two elderly women today and resulted to arguing and name calling as they ganged up on them . i wasn't able to get everyone involved name besides a charles please train your staff better as this made for a very unpleasant and uncomfortable experience don't see myself returning to this location and if you have any regards for elderly women i would suggest you go to another location as well read more

I went inside and ordered to go. I ordered a spicy chicken sandwich deluxe. Ordered was quick and easy. The sandwich come out fast. I was impressed on the teast and the quality of the sandwich. I think it was a little better then the average spicy chicken sandwich I've tried. The employees seem happy and liked working there. read more

Chick-fil-A - Baseball tickets - Fast Food Near Me - Fullerton, California

I went for lunch today and Charles made my experience 1000 times better. He was so friendly and attentive. He really knows how to make peoples day. Thank you Charles read more

Food is always good but Josh was extremely rude at the register. Every chic-fil-a i go to usually has great service, but this one left me confused. Hope it changes for the better, but the food was great! read more

Love Chick-fil-A. I love their chicken noodle soup and their Chick-fil-A deluxe. They do have sauces as well. I usually get ranch and polynesian sauce. The polynesian sauce is a bit sweet but not to sweet. They also have a playground inside for the kids. They have a drive thru with 2 lanes formed. Also don't forget to download the app to earn points for free food. read more

See all

Ashley took our order at around 12:40 on 8/29/24 and was the pinnacle of great customer service. Funny, personable, and left a lasting impression. A treasure to this location, for sure! read more

The food was amazing ! Berlin was so sweet amazing customer service she came to refill our drink and had us a mint and wipes for our hands best chick-fil-a ! read more