I do love this chicken but it is ridiculous the size pieces that you get anymore they are no bigger sometimes than a quarter I'm not paying that much anymore for it not the last time but the time before that I got it I tasted old oil it tasted like the oil has been changed in several months this last time I got it it tasted very good but the pieces were way too small come on guys this is ridiculous how much you charge for so little. I'm not going to be going to Chick-fil-A anymore it's ridiculous the size of the piece read more

Really great sweet tea and chicken sandwiches. The new sauce is sriracha sauce and it's good on ALL the things be it a sandwich or nuggets

I have never had a problem before ordering from here and it being right but this past Friday was the worst experience I have ever had!! I went through the drive thru and ordered 2 grilled nugget meals. Mind you I just picked up my mother from the hospital and was finally taking her home and only had 30 mins till I had to pick up my son. Well I get home and I got only 1 regular nugget meal? The lady at the window checked my bag like 3 times so I trusted her! So I call and they tell me to come back and just go up to the counter and now it's packed for lunch when I get there now only have 20 mins to get my son and I go to the counter and they tell me I have to wait in line?? It was long and waited 15 mins!! I have never felt overwhelmed like I did ordering from here and I wanted the correct food since it cost me $20!!! I don't know if I will ever visit this location again read more

I love Chick-fil-A everyone there is super nice and the customer service is great, except for chris. he was rude when we wanted to sit outside. read more

I had the best fast food salad in my life. I had the cob chicken salad with lime acocado sauce. It is so good! I'm been a fan of chick-fil-a for years in Illinois. read more

Been here a few times. Cleanest, friendliest, and most welcoming fast food location I have ever been too. Flowers on the table are a unique touch. The staff walking around asking how your meal is and if they can get anything for you is really nice too. Not a huge fan of the french fries... but other than that I'd say this Chick-Fil-A sets the bar for fast food in my head. read more

The 5 star is solely for the spicy chicken deluxe sandwich with pepperjack cheese. If i had written this review after eating their grilled chicken sandwich i would have taken one star off not because its not good but because its not as good as the former. Its always busy around luch time. The service is efficient. read more

Have been going to this Chick-fil-A for a loooong time. Learned some thing new today--I have serious food allergies ...Had a conversation with Sarah (who recognized us as a steady customers)and she advised me that they could used their crispy chicken--instead of grilled--in their wraps...salads and other menus. Another reason to go there now--more of their fantastic chicken combos that I can enjoy--The crispy chicken was chrisp , the veggies were fresh and plentiful.. The tea was even fresh... As I have come to expect: service was excellent; friendly and speedy. Strongsville Chick-fil-A rocks... read more

I don't eat much fast food, but an occasional trip to Chick-fil-A is a treat. The chicken sandwich is the best in the business. As most people know here the service in this chain exceeds fast food and frankly many casual restaurants. The owner (Brian) is a good guy and does a lot in the community too. We enjoy bringing the family by as we all enjoy it. read more

Spicy chicken sandwich is my favorite. Spicier than Wendy's. Never tough. I also like the grilled chicken sandwich. Original Chick Fil A sandwich is good too. Always busy. Very clean compared to some other local fast food spots. read more

Great Breakfast and awesome fresh homemade Biscuits and a must try but only served until 10:30am

I am absolutely obsessed with their frosted lemonade! It pairs perfectly with their delicious original chick filet no pickles !

Chick-fil-a has always been a place with an excellent rating. I wondered why so I went there today. I had been given a 10$ gift card, but I was with another person so we knew it'd be more. We saw the line for the drive thru and so we went inside. The line went by very quickly/they were fast. Our cashier/server was really nice. When I gave him my gift card he tried it quickly a few times but the system froze so he gave us our meal completely free of charge. He gave me my gift card back with no money taken off, and we went and sat down. They brought us our food in like 1 minute and when we were done took our tray. Honestly, it was a pleasure eating there. Not only were the servers extremely nice, but the food was very good for fast food. I would definitely eat there again. Great service. read more

Five for best fast food experience. Outstanding customer service. Better than most upscale restaurants. Most pleasant fast food experience you are likely to get. If you have small kids I have heard you can order at drive through, then sit in restaurant and they will serve your food to you. Chicken is good. When the line dies down they come to your table to check on you and will bring you refills. Clean. They have a play room. Parking lot poorly designed. Will be back with the kids. read more

I used to LOVE coming here, their chicken was so much better than everyone else's. The past few times I've gone I've realized their chicken has gone DOWN hill. as in, the majority of my chicken sandwich was fat. As was the majority of the nuggets I got there on a different occasion. Their fries are about the only part of this chain that stayed GOOD. Will return and try again considering "the third time is a charm" But I don't have very high hopes. read more

So over all amazing service. Great food the chicken nuggets are great I also love the zesty buffalo, and ranch sauce. I ate here with my friends and it is super kid friendly. When I went to the restroom and looked at it it was very clean. But I looked on the toilet seat and their was a fly and I tried to get it to go away but it kept going back to the seat until I sat down. Then I went to the restroom a second time to wash my hands with my friend and brother. When we walked out there was an employee standing by the door. It seemed like he was listening to our conversation. When we opened the door he rushed over to a little cabinet and opened it and made it look like he was grabbing something. We don't know if he was just listening to us to see if we where playing around, or maybe listening to see if we where almost done in the bathroom. So don't take it as a bad thing. But it was very good. P.s we were being really loud in the bathroom read more

There are a lot of fast food places out there but I have NEVER been to a place like this where the customer service is above and beyond any restaurant I've been to, fast food or not. It's hard to explain, you really just have to experience it yourself. It's not the "my pleasure" routine I'm talking about, it's the personal attention you get as a patron. There are staff circulating the dining room asking if you need a beverage refill, or anything else. I was very impressed and will continue to come here for lunch. read more

My boyfriend ordered a spicy chicken sandwich with fries and I tried their yogurt parfait with granola. Everything was delicious and we will definitely be back. My only concern was the drive thru worker, I couldn't really understand what he was saying, he seemed overly enthusiastic. read more

Unbelievable customer service! Everyone was extremely nice and helpful. Best Chick-fil-a I have ever been to!!

This chick fil a is really clean they have good service the food is not cold it's hot the food is good

The staff here is scarily nice and they have never messed up an order of mine through drive through. Highly recommended

Okay Lisa that works at this Strongsville location is the SWEETEST most wonderful lady l have ever met. l live in Lorain but would drive here for her service. Amazing. read more

ok liked there food but the chicken I got it had hair that wasn't t mine and it was so loud I left to consetrate but I couldn't focus inside read more

A coworker suggested I use Chick-fil-A for my kids grad party. Never knew they catered, but gave it a try. A little worried placing a $300+ order through a website but they had the trays ready for pick-up at the right time. The food was big hit, hardly any left over. Would definitely use them again. read more

Man best service ever!!!!!!!!!! They are quick on their feet , very clean and just awesome attitudes . If you eat in they check on you as if you were in a restaurant ! read more

Best service at a fast food restaurant that anyone could ever ask for. Would recommend this place to anyone. The food is just fantastic. My only wish is to have this place closer to where I live. read more

This is the only "fast food" place that I will eat at and for very good reasons! The chicken is great and the staff is definitely held to a higher standard. I enjoy seeing young people taught to treat customers with respect and to also have respect for themselves. I appreciate the values and standards of this business and it is in part why I purchase food from here. Keep up the great work! read more

We placed a large order in advance and this Chick-Fil-A team handled everything so well. Ivan and Anthony were each a pleasure to work with and the whole team was organized, efficient and very professional. Thank you from the Mentor Basketball team! read more