Could not eat here. They stated their kitchen was behind and even though we had a party of two, it would be a 45min to an hour wait. They turned away multiple groups at the door. They had about eight tables in the whole place and stated they had kitchen issues. read more

A couple years back I ordered take out chilis and got my son (8 at the time) a meal with chocolate milk. I then bring it home for him to go "dad this tastes funny." I look at it and see that it was some kind of beer or other alcoholic beverage. Haven't gone back since, until today. I walked in and was immediately seated. I ordered and not 10, not 20, not 30, not 40, but 45 minutes pass by and I finally got my food. 45 minutes for a cheeseburger and fries. Really? It tasted great but WAS NOT worth the wait. read more

Haven't ate there in years, been seeing some commercials and thought we would try it again. I can't remember why we stopped going but now it's coming into view. Friday night around 6pm wasn't terribly busy so we got seated pretty quick, service was fantastic, couldn't ask for no better. I ordered ribs wife ordered a salad, I'm spoiled to Texas Roadhouse ribs, I was disappointed. Got bbq sauce all over me you would think it was anti seize, not like Texas Roadhouse at all. Woke up the next morning tasting liquid smoke, I can't eat food with that stuff. Probably be another 10 years before I go back. read more

Loved our server Leah!! She was amazing at her job and made a fast delivery for everything!! Food was amazing, especially when we asked for extra caramel!! read more

the waitress was extremely kind and thoughtful of our necessities and i think she said her name was Amy.

Came for a pick up order placed on their app. I came inside at the time the app said to and my order was ready. Polite workers and my order was hot and correct. Thank you guys. p.s SOUTHWESTERN EGGROLLS!! read more

Chili's - Tex-Mex Near Me - Bardstown, Kentucky

Service was fabulous. My daughter is in a wheelchair and they went above and beyond to make sure she got a table where she could fit. Usually people don't care. Food was great too! Food was so hot and that Mac n cheese! Yum! read more

Chili's - Crispy Chicken Crispers, fries, and Mac n cheese. - Tex-Mex Near Me - Bardstown, Kentucky

-Steak was flat as a piece of paper -requested medium, got an overcooked tire -piss poor amount of fries -unprofessional read more

Chili's - Almost $20 for their steak & this is all the fries they give you... - Tex-Mex Near Me - Bardstown, Kentucky

Ordered a Santa Fe Salad from Doordash this evening, while stopping in this town along a road trip. No cutlery was included in the bag, and this Chili's doesn't give the option to request it. The salad was hugely disappointing. There was seriously about a teaspoon of Pico de Gallo. A huge box with a small pile of lettuce, an absurdly large amount of tortilla strips, and some basic prepackaged, over-seasoned chicken. Apparently they don't serve fresh grilled chicken with salads anymore. And they sent the wrong dressing, which is probably because the expo receipt was not legible and their printer was out of ink. I think this experience has turned me off of Chili's permanently. read more

Chili's - Santa Fe Salad - Tex-Mex Near Me - Bardstown, Kentucky

Service was quick, but the queso was dry, the bathroom is the main problem, smelled horrible, the faucet in the sink was pushed back so you could barely wash your hands, pop corn in the urinal? Other than all of that. Pretty good read more

Where could you improve you ask? Make sure someone is always at the take out counter. I had 5-6 employees walk right past me as im waiting at the take out to order. Only one girl spoke up & asked if I needed anything , waited over 5 minutes standing there. Double tasking is definitely not a main skill for them! Even one of them seen me and decided to plug up their vape & walk away. Definitely doesn't seem like a place that is held accountable & professionalism. I'm a store manager myself & I'd be HIGHLY upset if I did that to one of my customers!!!! read more

My wife and I stopped in here while we were in the area for a much-needed dinner date. We have not had Chili's in a very long time so we decided to stop in because we had a gift card to use. We go in with seated immediately I got the 10 ounce sirloin with broccoli and mashed potatoes and she got some kind of mango chicken with rice and broccoli. We both enjoyed our meals very much my steak was cooked medium and it tasted surprisingly good I was really happy with it. Also our service was excellent I will give her a five out of five she was working very hard and was very good. We will go here again when we are in the area read more

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The food is always great might have a shot wait if you go on the weekends but it is worth the wait and prices are reasonable

I don't even want to give them one star... walked in at 3:00 on a Sunday- only three tables were in use. Sat for 10 minutes before and saw two waiters- one sweeping the floor and one hugging and leaning on the wall taking to a 'friend' / customer. Then husband got up and asked the Hostess if we had a waiter. Finally the lady sweeping come by and said have you been waited on- turned to go to the kitchen... and never came back. Now after 10 more minutes- w took the SIGN CHILIS... thanks for reminding us why we don't go here. Good luck to anyone who visits.... That was crap!! read more

Been to this location 4 times over 5 months Never a bad server or issue I did the last time in call in order get shorted one main course and one side salad. They did issue me a gift card on line to make up the difference read more

Food was Chilis good, but our server was just awesome. He made good conversation and was just great at his job. We'll stop in again just because of his excellent service! read more

Waitress spit in my food when he was walking over then I see another waitress spit in a guys food I warned that guy not to eat it but still it's disgusting worst restaurant ever read more

As soon as I walked in there was a 10-15 minute wait but it was actually 35. It smelt pretty nasty like a rotting bird. The environment looks nice on the outside, but on the inside it's disgusting. The waiters don't say a word, and the food took way too long (90 minutes) just for 2 orders of fries and 2 burgers. It was worth the wait because it was good. read more

The last 4 times we have ate there our order has been messed up in some way. (Burnt burgers, raw burgers, incorrect toppings, missing toppings). We hadn't ate there in over a year because of it. Today we ordered and every single item we ordered was missing multiple ingredients (burger missing bacon and Mayo, second burger missing tomato, Mayo, queso missing guac and pico) and then had the audacity to give me brown old stale fries with both meals. Even the chips were stale. Waited 40 mins for a remake when they quoted us 20 mins and 2 of those items were messed up too!!!! This is truly the last chance we give this Chili's. WTF! Get it together. This place truly sucks read more

This place is just horrible dont waste your money please. The food is not great and this place is obviously very poorly managed.

Wish I could give a 3.5 stars. This was my first visit in over a year to this location. (See review from May 2015) We arrived around 8p on a Saturday night and had a party of three. We were greeted and seated immediately by the hostess. Morgan, our server, was attentive and excellent in every way. Our food was not to salty. In fact, it was flavored quite well. This was a far better experience than my last time at this establishment over a year ago. Thanks Morgan. read more

Chili's - Chicken fajita on the 3 for $10 linited-time soecial - Tex-Mex Near Me - Bardstown, Kentucky

After more than a year..Chilis again came through with good food and service. Ribs were delish! Falling off the bone. My chicken salad had special request and our server Katrina brought us exactly what we wanted. The drinks were good. We found the restaurant clean but It wouldn't hurt to replace the carpet or floors. There is a funny smell at the main entrance or maybe a good cleaning is needed. Overall experience was good. read more

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Took forever to get seated, around 20 minutes when there was plenty of tables open. Once we got sat had to wait another 10 for our server to even come to us. Once our food got here 30 minutes later boneless wings came bone in and we were missing cheese fries. Don't come here! read more

Bring a snack and clear your schedule. It's an all day event! Drinks came after an hour. When will the robots and AI take over..I need some speed and consistency. read more

Chili's - It's been an hour and my drink is finally here..will I get my food? - Tex-Mex Near Me - Bardstown, Kentucky

Chili's is typically my go-to restaurant in town for a night out. You can't really go wrong with a cheap meal with your significant other with their 2 for $22 meal deal. We split a chips and salsa appetizer (my favorite). I had the 6oz steak sirloin with fries and a side salad and my husband had the bacon bbq cheeseburger with fries. My daughter had a random combination of a cheese pizza and mandarin oranges. Everything was cooked to perfection and we all cleaned our plates. The only drawback we had was with the service. The woman helping us was very distant. I'm not sure if she was just busy or didn't really want to be there. Other than that the night was great. I recommend chili's to anyone looking for a great night out. Not too cheap and not an expensive spot for food. read more

Chili's - Tex-Mex Near Me - Bardstown, Kentucky

Went there for lunch with co-workers. One person ordered queso, and myself ordered half order of cheese fries. When it all arrived the queso was cold. It was sent back and when returned it was only warm around the edges, not even warm in the middle. I completely finished my cheese fries only to find a piece of plastic that I had put in my mouth and had to pull out. Manager came by and I explained to her what had happened, she took the queso and my empty plate and left. Never came back. Never told us what she was going to do, if anything. Finally, asked the waiter for a check for him to tell us that we were only paying for the one mail that came out correct. She gave him a $50.00 bill, and he returned her $15.00 when it should have been $35.00. When she said something, he says "oh yeah, here it is" and like magic it slide out from his sleeve. Made you think he was hoping we wouldn't notice and he got a $20.00 tip. Will not be returning. read more

Since reopening for dine in this place is obviously struggling with serving customers. The service is very slow too. You would think for them being limited on how many are allowed in the restaurant, that service would be faster. We have been waiting about 20 minutes for our food. A table next to us asked for a refund because she never got her order. We saw a drink order placed at the wrong table. It's like everything fell apart when they reopened. Maybe they can't afford their staff now? Maybe some employees found other jobs? I know I've seen employees complain about working here on Facebook since the relaunch. My experience here today has shown me I haven't missed eating out at all. I hope things improve for them soon. read more

My burger was covered in red hair, fries were greasy, the wait staff was rude & lazy, the food was way over priced.btw I counted 8 red hairs and one black hair. read more

Great service, friendly, attentive. That is the only reason they get one star. Food was really not good. I just ordered a chicken bacon quesadilla, and it was void of both chicken and bacon. The tortilla was burnt all the way around and what was actually in the tortilla was as dry and burnt as well. The sour cream, lettuce, tomato's were the only thing that made it edible. I ate it because I was hungry, but I will not be back. Saddest quesadilla ever. read more

Stopped for lunch while traveling. The hostess that seated us had attitude and was not customer friendly as she handled three groups waiting at the entry counter. The waiter was very friendly and responsive, very customer oriented. But then waited over an hour to get get two burgers and fries. The burgers were good. Apparently another kitchen staffing shortage, or is it just poor management and customers are expected to accept a new norm? read more

So came here for lunch and made me late for work, horrible service and sarcastic waitress, left here mad and late, definitely will not be going back. The Story, Hour for lunch, told waitress, I will be ordering the Cajun chicken pasta, will that take to long, assuming noodles boil in 12 - 15 minutes if fresh. No it will be quick, 30 min later, your food will be right out, 45 min later, I am blaming on the cook she is new and asked the manager to boil noodles. 55 min later, I just watched them put in on the plate, hope you enjoy, apparently the laws of physics do not work in the Chili's kitchen in Bardstown, if these noodles just came out of the pan and on to the plate, you would expect to see steam, no steam plate edges warm, and took one big bite and the pasta tasted like it had been sitting waiting for pick up for 45 minutes. Needless to say, very disappointed! Asked for a to go box as I did not want to send it back, because if I had I am sure , spit and boogers would be in it by then, so heated it up, for dinner. So that is my story, and the laws of physics do not exist in there kitchen, or the waitress went through a time warp on her way out and the food got cold. Either way , Eater beware! read more

Fihitas were pretty good didn't care much for the black beans though. Waiting staff was great.

Slow service, understaffed , and inedible food . That's my experience . Went to bar, took a while cause it was understaffed but waitress kept jawing on and on with customers (I almost wanted to leave) , and then the food was no better than mc Donald's - if I had their burger and McDonald's next to each other I couldn't tell the difference unless you mentioned price . I didn't even finish the burger . The only thing I had good was fries but that was hardly anything . Sad truth is I didn't have time to go somewhere else . A waste of money . read more

This is the 3rd time we have ate here, and each time has been great. The food is always good. Our waiter (Chris) was awesome. He was so friendly and on top of things. He brung drinks without us having to flag him down or anything. Very well mannered. One of the best waiters I've had in years!! read more

I had the worst service at any place I've ever eaten today. We waited over an hour and a half for our food just to get it ice cold. We asked for the manager and she said well we are short staffed dealing with carry out orders. So carry out takes priority of customers in the store. We saw two parties leave. I get people don't want to work and want to stay on unemployment because they're making more money but there are people who are looking for jobs. If you can't do carry out and dine in, pick one and stick with that cause apparently you can't do both. read more

We went in on a Saturday night @ 8:35. They close at 11 on Saturdays and we were told we could not be seated because they were 45 minutes behind on the food and that they stop seating people in 10 minutes (8:45). As someone who has worked in the food industry, I understand trying to close up for the night in a proper manner. With the worker shortage it makes even tougher. However, when you have multiple working just sitting outside doing absolutely nothing, I have no sympathy for them being "45 minutes" behind on the food when they are opened for another 2 1/2 hours. I would not recommend anyone eating here for the simple fact they obviously don't know want to work. read more

Me and my boyfriends 4 month mark today. We went into chili's with a 30$ budget and our waitress Courtney did outstanding to keep it in our range. I wish I could've tipped her. She was so nice and amazing. Rare steak was cooked perfectly. Food was great. Definitely better than the first time I came! read more

The food was as expected, we both shared the southwest eggrolls, good as usual, we also both ordered soup and salad. I had garden salad and baked potato soup, my hubs had the chili and fiesta salad, it came with chips and salsa, was good. Our server was great!! read more

It's your average chain place but OUR Chili's does have super nice employees. I usually get dinner to go and the Carryout staff is efficient and considerate- they remember my order (I really don't order out THAT much!) and always get it right. If I eat in, a top shelf Long Island Ice Tea is in order- delicious and powerful! read more

extremely slow. nobody acknowledges that you even enter the building. had to stand there and wait for way too long before i'm even offered to be seated. Once seated waited 20 minutes before anyone came for my drink. Went ahead and ordered my food with the drinks due to how long it took. the place wasn't even packed. Hailey ended up waiting on us and did a good job giving the circumstance. read more