Wait staff is always nice and food is always good! Will definitely be back! All table are not open because nobody wants to work but overall had a good experience read more

We went to check in after being on the waitlist online for 20 minutes. We go inside and the hostess who is super stupid said it be another 20 minutes just to give us mis guided expectations y'all need to train better or don't have a waitlist read more

The food was good. The service was kind of bad because One of the managers named page had a nasty rude attitude and caused the whole scene in the restaurant and she was being very disrespectful. And then she wanted us to leave a 20% to 30% tip. read more

We were seated and served by a very nice young lady. Food came as ordered, no issue. Our drinks were kept full, to me that is a sign of good service. My only issue is that due to Covid patrons should not be grouped so close, next table especially when there are 20 empty tables and only 3 being occupied. Will go back again after the pandemic. read more

I was really in the mood for some good food for dinner tonight, sorry I chose this location! Stopped at Chili's. They were not busy so I was seated right away. I waited 10 minutes before grabbing hold of a waitress and asking her if I had a waitress or a waiter? She said I do so I asked who it is because I haven't seen anyone yet. As she tried to walk away I stopped her and requested that she take my order since no one else had checked on me. She did. A short while later some guy shows up with my meal and informed me that he is my waiter. He delivered a plate of cold food, that was supposed to be hot food. I never saw my waiter again. This was a terrible experience. The food was not prepared properly. I am sure I will not be back. read more

I love me some chilis. But after visiting this location on 11/27/21, I will try to avoid it at all costs. This location always has issues. Today we had a party of two. It was a pretty slow Saturday night. Only about 25% of the restaurant was full. There was one girl running the bar. And I can't really blame her, because she was clearly short staffed. Managers are in charge of staffing, and picking up the slack when they are short staffed is their job. However we saw no one else but the host that sat us and the bartender. No one came to our table at all. No one greeted us or even looked our direction for 15 minutes. So we left. Will NEVER go back here. I've given them too many chances. read more

i normally don't bother to post about chain restaurants but i had to take the time today. we've been a few times to chili's in rock hill in the past year and we have had the same server all three times. his name is gabe and he's very very sweet. he was our server around christmas time and while we were there, it wasn't very busy. he was a little slower that night but hey we all have bad days. when he was at the table we giggled with him for a while. he's very funny and has awesome interests. i tipped him probably 35% (and i ordered a CRAP TON of food) that night bc we were having so much fun even if he wasn't as efficient as he could be. he cried and said we just helped him finish paying for christmas for his daughter. well the next time my grandma and her sisters went and they had gabe. said he was on top of everything they needed (and let me tell ya... they're all EXTREMELY FOND of running a server to death). then we had him tonight. todays my grandmothers 80th birthday so our "old timer" had an old timer with cheese. gabe was our server today and he was ON TOP OF THINGS. crushing it. he had quite a large section as well. we appreciate him for always making our chili's dining experience a fun one and a welcoming place to hang out. i believe he even made our mixed drinks the last time we went. only reason i gave 4/5 was because the inconsistency with sauces. ranch and pasta sauce could be better. read more

Chili's - Oldtimer w/Cheese* - Bars Near Me - Rock Hill, South Carolina

No one waited on us. Dishes on bar where people had eaten and gone. You could tell people were waiting on their food impatiently. Bar tender was talking to people at a table and uninterested in bar area. We left. read more

The last 3 times I've been here, it's taken 1.5 hours to get my food so I tried to give it one more shot and my waiter came and told me after an hour waiting with not many customers in the place that he didn't want to tell the cooks to try to get my order out because he had been cussed out by them and the manager for checking on my food so much. Terrible management and customer service. Don't eat here if you'd like to have your food before the morning comes. read more

A group of 10-12 us have been here every Thursday night for a few years. We love our server Zach, he knows what we order and is very kind to us. Zach is a great server! The bar side menu has changed yet again!! They used to have 1/2 off select appetizers. Since the new menu the selection is slim and the prices are high. The food is okay but portions are smaller. Most of the other servers we have had have been mediocre or out right rude! We will look for a new spot! If it weren't for Zach (he gets 5 stars) they would have received 1 star! 10/13/15 Wow. Slow service, most orders were messed up, not all ordered items came out, some orders came out after most in our group were done eating. Before the last of the food was brought out (way later than most of the food) they turned off the bar lights and TVs. The server blamed the new kitchen staff and the new manager for those mess ups. When it was time for our check he had to come out and re write down everyone's orders because again "the kitchen" messed it all up. But when he brought our checks out most of us had wrong items on our checks. read more

Chili's - It was like this when we walked in......we've been here for an hour and those tables have been empty. - Bars Near Me - Rock Hill, South Carolina

I came in on my lunch break and It was a 30 minute wait to get sat. So I decided to go to the bar, and wasn't acknowledged for 20 minutes before I walked out. A manager walked by multiple times and didn't even greet us. read more

the sevice was really good and the food was also pretty good thank you chili's for a memorable 19th birthday.

I do love this chili's. I usually always have a good experience. But this last time I went they were not busy at all. When we ordered we got chips and salsa as an appetizer but yet she was taking a long time to bring it out. So I asked the manager about it and he instantly brought it out like it was just sitting in there. She wasn't very attentive and didn't fill our drinks we had to ask. read more

Chili's - Bars Near Me - Rock Hill, South Carolina

Sat at the bar, service very slow. Food was good. The restaurant was filthy all the way from the bar to the restroom. They need to work on the cleanliness of the restaurant read more

The food is amazing! The steaks with a cold beer, and a beautiful wife beside you while you're watching the sports channel is a nice feeling!! The only thing is the wait, but it's so good it's worth a wait‼ read more

Ordered door dash food was awesome. Since I moved here nothing but great food and service thank you.

I am visiting my mom this weekend and we wanted to take my now 18 year old son to the restaurant he used to love to visit. They were nit busy and we were seated fairly quickly. My mom was going to order ribs but they no longer offer honey bbq sauce, so instead she got shrimp fajitas. I ordered the chicken bacon ranch quesadillas, and my son got the crispy tenders. My sons food was great, but the sour cream they severed with the fajita and my quesadilla just tasted off. So I mentioned it to our server and she said the manager would be right out to speak with us. Well 10 minutes later she came out and she he said to just tell us "Yes we have gotten lots of complaints because we no longer use Daisy sour cream and now use an off brand." My mom and son their sweet tea refilled, but unsweetened tea was given to them and once I server was notified she said, " Well I can bring y'all some sweetener." At the end we requested boxes to pack up our food and we were given one. The other was never brought to us, so I walked up to the to go area and asked for boxes. The boxes were coated grease on the inside where food goes. Finally we just leave but we still gave our sever a generous tip. The food is disgusting and I couldn't even eat my food. The tablets on the table are nasty. We will not be returning. read more

They refused to accommodate someone with disabilities so we left. It wasn't very difficult, because the entire place was disgusting including the kitchen and the table they tried sitting us at! What has happened to all the Chili's we've been to recently? All of them have been absolutely FILTHY! Everyone has Lazy, Lazy, Entitled employees these days. We certainly won't be trying them again! read more

Told them i wanted my steak medium well and they brought me a burnt piece of meat. I asked the waiter to please bring me a medium well steak. The 2nd steak was well done. The steak tasted like the grill they cooked it on hadn't ever been cleaned. The restrooms were filthy. read more

Chili's - Told them i wanted a medium well steak and this is what i got. Very disappointed in the food and the restrooms were filthy. - Bars Near Me - Rock Hill, South Carolina

A call ahead group of 16 went at 1:00 for lunch today. Tables were put together and set up quickly. The wait staff quickly took our drink orders and Teresa our main waitress quickly took our food orders. Our food was out faster than we had anticipated and no one had a complaint about the dishes they had ordered. The place was full so how they worked so fast I don't know, but it was a great experience. read more

Chili's - Bars Near Me - Rock Hill, South Carolina

The food was delicious but the service was not great. They were nice but not timely. I waited for 20 minutes for someone to come take my payment. Finally, I walked around to find a person to hand it to before leaving. read more

Warning!! Do Not Go Here!! Horrible service, the worst service I ever had at a restaurant!!! I have never left a bad review before, this experience was so bad I had to warn others. We waited for a table for over 20 minutes, ( there was several tables available they just needed bused). While 3 hostesses stood there arguing) when we finally were seated we sat for 15 minutes, no one came to our table to take our drink order, no one acknowledged we were even there!!! We were so frustrated...we just walked out. Unfortunately I had to give at least one star, they don't even deserve that! Oh and I walked by the kitchen...FILTHY!!! I recommend going down the street to Cracker Barrel, they have much better service read more

They apparently charged me twice, my credit card shows one charge for chili's and another under yelp grub hub. Getting this cleared is a nightmare read more

Beer came quickly...not so much for the barely warm appetizer. Used the bathroom twice. Mentioned to a staff member that someone decided to uninstructed on the floor around a certain urinal...but clearly inside of it. After 45 minutes and another bathroom visit, the only change was a "caution " sign. Really?? Walking distance to my hotel, but please give me a reason to visit, and for the hotel staff to recommend you!! read more

SALSA BY THE BUCKETS the salsa at these resturants is the best if for sure bets the rest fresh hot chips plenty for your dips into the finest and the world most kindest salsa giving people around so come on down to thc chilis in your town:::: read more

Chili's - GOT 3 WAITING - Bars Near Me - Rock Hill, South Carolina

This review will be the hardest review I will have ever given because of my long time love for Chili's! Having once enjoyed everything about Chili's, I now loathe this particular location. We have given them the benefit of the doubt time and time and time and TIME AGAIN, but tonight was the last straw! Yes we were a large party but we have been coming EVERY Thursday night for over 2 years. At one time they would have the tables ready for us before we even got there. Upon our arrival we were greeted what appeared to be a new hostess. When we told her how many, she seemed to be utterly shocked. After disappearing for several minutes she came back still a little unsure what to do with us. We told her we usually sit in the bar area so we can get the happy hour specials. After finally agreeing to let us sit in the bar area it was still a good 10-15 minutes before our server greeted us. Once we order our drinks it was another 10 minutes before we revived them and once of my friends never received hers. She's not one to complain and unfortunately I didn't find out until we were leaving. We finally placed our order and waited another 25 minutes for our food. One individual ordered a steak burrito bowl but was given chicken instead. Because she was starving she ate it anyway. Her husband order the full/regular priced chipotle chicken flatbread and instead was given the half, happy hour Margherita flat bread with only cheese. My son would have never received his half order of cheese fries if I had never said anything. The server went to check on them and after 15 minutes he came back and said someone else and I quote, "nabbed them". After the manager finally came out and said he would take care of the cheese fries, they finally came and my poor starving child could eat. Another individual ordered the Tripple Dipper with cheese bites, Chipotle BBQ crispers and sliders. The server realized immediately that they made regular bone-in wings instead of the crispers and said he would have them correct it right away. It took another 50 minutes before receiving them and being told by the manager that the cooks turned the fryer off too soon so they had to wait for it to reheat and cook the chicken. And yes we timed them!!! So we are now ready to go and our server comes out and proceeds to tell us that he needs to retake our order because while the manger was comping the forgotten cheese fries, he messed up the order of the tickets so he had to start over splitting the checks. While he got most of the tickets right, (at least the food), the drinks were all screwed up. Had it been waters and sodas, it wouldn't have been a big deal but we had beers and margaritas so yeah, I'm not paying for someone else's 3 beers and/or margaritas! We dealt with, paid and moved on. Moved on to another establishment on our ritual Thursday night dinner. I am very disappointed in management at this establishment. In the last year, we have counted 4-5 different managers. And tonight, the newest one made us feel like we were nothing special. And yes, we're no better than the last or next party that come in, but if you expect us to return or give a good review, you better darn well treat us like we're worth something. Every person in our party that received the wrong food or drink or never received theirs, should have been compensated or at least given somewhat of an apology from the manager. I forgot to mention how dirty the entire restaurant was including the bathrooms. They also turned all of the TVs and music off while we were still waiting for all of the forgotten/incorrect orders. This will be the LAST time we give Chili's of Rock Hill the slightest bit of consideration while dining out or another dollar. read more

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Slow service even when 40% full. I understand the understaffing situation, but not good business to take in customers knowing you do not have the staff to provide good service. Food under cooked first time around and amazingly cold on the second. Used to be my go-to in New England area, this one I have traded for frozen pizzas from the grocery store. read more

Absolutely the worst hostess group, we waited for an hour and 10 min after being told it was a 30 min wait. We only got seated when we did bc another upset patron stood up for us he had also waited forever. So he asked to speak with a manager. When she came up he tried to tell her the situation she walked away and never came back. The hostess then grabbed menus slammed them on the table and told us we could sit here. Needless to say the other couple ended up leaving. We were going to invite them to sit with us. All of this was going on while we watched 3 tables for over 25 min for 4 sit empty. This strongly reflects the manager and her unprofessional attitude and lack of attention to the establishment read more

Been here a few times in the past few months since moving to the RH area and by far the longest restaurant to wait at for orders... it takes 45 mins+ to pick up to go orders after they've been placed, only to realize the orders are wrong or they forgot something. It's honestly not worth the wait. Also, when completing DoorDash for this restaurant they gave the order to the wrong customer and then still messed up the order once it was supposed to be "corrected." In return, waiting and ruining chances to make potential money at other restaurants during your wait time. Doesn't matter what day or time you seem to go here, be prepared for a long wait. read more

WE DO NOT EAT AT THIS CHILI'S. WARNING. CODE RED. READ ME. DO NOT COME HERE, YOU WILL CATCH THE FLU, MRSA, H1N1 and EVERYTHING ELSE UNDER THE SUN. Was here last night, and while it was a Friday and i expected it to most likely to be busy, when I walked in, what my eyes saw blew me away. The place was disgusting, waiters standing bumping their gums. Every table as far as the eye could see was dirty and not cleaned. The floors were littered with trash and spills. They found us a booth and sat us down. The wait wasn't too terrible, but, the waiter never gave us her name, so her name for this review will be Susan if I need to discuss her. Anyways, we sit down, they hand us they give us the poorly designed menus where you can find anything because it all looks the same, I finally just ask "Where the hell are the burgers on this thing" yeaah.. I may have beem on the right page but dang... There was 1000 other things on it too. We order drinks and apps and food and then go to the bathroom to wash our hands. Men's bathroom is pretty nice and okay clean.... I walk out of the bathroom and turn right... I'm immediately greeted with the kitchen. Yeaaaah, i wanted to walk out then, their kitchen was disgusting, food all over the floor, liquid spills, there was actually a container of CHIPS ON THE FLOOR, thankfully it was covered, but, god only knows what they used them for. I make it back to my table to see a basket of chips and watery salsa on the table. I warn my friends about the big tub of chips on the floor, but, these in our basket looked somewhat fresh. They bring out the skillet queso, and it's watery and not good (don't order it), my Double Bacon Burger was just messy As hell... And eventually I just stopped eating because it was progressively getting worse the more i bit into it. Overall, good experience, but, if I come back... I'm bringing the health inspector because I'm sure some shady shit is going down here. Rating: D+ read more

We went there last night. Tables were not full but waited 30-40 minutes to be seated. We were seated and no one even acknowledged we were there for more than 20 minutes. Gonna be a while before I go here again. We then went to Applebee's down the street and had excellent service. read more

God must have loved me today because I was having HUGE cravings for Blue Moon and they were having a special for $3 !! Add a slice of orange and you are right in heaven, signing with the angels. Besides satisfying my thirsts, the food was great, the service was great, the people were great, everything was great! After pounding a few Blue's, all you want to do is KO and the restaurant is conveniently located outside the Hilton Garden Inn. Food Selection: Grilled Salmon with Garlic and Herbs. (Delicious!) read more

Every time we come here, the service is absolute crap. We waited 35 minutes for our chips and salsa. The waiter stood in the back the entire time while our party needed refills. Took over an hour to get our actual food and we never saw our waiter again. We had to ask another staff member to get us our check. The group behind us has been here 25+ minutes and no one has been by to serve them yet. If you are thinking about coming here, you better think twice. I HIGHLY recommend going somewhere else. Don't waste your time on this place. read more

It's been 6 years since I've been to a Chilis, and now I remember why. I ordered the margherita flat bread, which seemed innocuous enough, but apparently missed the fact that it had ranch dressing squirted on it like it was a pillsbury toaster strudel. Bleh. Gross. The tomatoes on my salad had that spoiled tomato taste. Even if it's close by and quick, I think I'll take the extra effort and just go elsewhere. read more

Today I purchased Door Dash delivery for Chili's. I purchased the sampler of big mouths and southwestern rolls and a chicken bacon ranch quesadilla, which were delicious. However, the baked potato soup missed its mark. It's was so heavy with oil and cream that I felt I would clog my arteries if I took more than 2 bites. I've noticed a lot of restaurants are no longer testing the quality of their soups, sauces, and chilli's. We want good taste as consumers, but not a heart attack. Stick to the original recipe and taste it daily before you serve it to others. read more

I gave it a one star mainly because my meal was free. A business paid for it. I won't be going back. The air conditioning was almost non existent. The service was slow and I had to ask for a napkin which I got five minutes later. The best part of the meal were the French fries. How can you mess up French fries. My Classic Oldtimer was a hard burnt hamburger. Hard to send it back when I wasn't paying for it. My wife had the Margarita Chicken and she didn't like it. Did I mention I'm never going back read more

Just sad about how much the Chilis in Rock Hill has chsnged. Many open tables. Just a few people. No staff. Ended up leaving. No one seemed to be in a hurry or care. read more

So I have been to this chillies twice in a row and had hair inside my food. two times I found several big hairs literally IN the food. First time I figured it was a fluke. but two times in a row? nope. Wont be going back to this location. wouldn't recommend it to anyone. if you do go, take a close look before you bite into whatever you get...-.- just fyi it's the quesadilla that's had hair in it both times. for whatever that's worth. read more

Food was good. Server was good. Ordered the black bean fajitas and they were definitely worth the price.. came out with 2 plates worth of food. It was a little spicier than what I was expecting, but I think it is wonderful that they have an option. read more

We ordered to go and when we got back to work we were missing half our orders but didn't have time to go back. We were so disappointed but the food we did receive tasted good. While we were waiting for the food we decided to order a drink from the bar. The service was terribly slow but the bartender was nice. read more