Service was fast Ambiance is laid back Didn't have food but the drinks were good did like the popping watermelon bobba. read more

Chili's - Margarita of the month ... drink was ok - Bars Near Me - San Antonio, Texas

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I've ordered the Big Mouth Bites from Chili's Grill & Bar multiple times and it's usually the one thing I always get because I genuinely enjoy it. However, this last experience was honestly unacceptable. As soon as I picked up my order, I checked it before leaving the restaurant and noticed the bacon on the sliders was extremely pink -- almost a hot pink color -- and clearly looked undercooked/raw. I immediately walked back inside and showed the manager, who was standing at the counter. His exact response was basically, "Yeah, that is pink. We don't make it in house though, that's just how it comes." I explained to him that I order this item regularly and have never once received bacon that looked like that. Regardless of where it comes from, bacon should not look raw and bright pink. Instead of showing any concern, apologizing, or offering any actual customer service, he acted annoyed that I even brought it up. He just said there was "nothing they could do about the color" and offered a refund with an attitude. Not once did he apologize. What makes this even more upsetting is that I'm pregnant. Eating undercooked pork is a serious health concern, and the fact that the manager acknowledged the bacon was pink but showed absolutely no concern or empathy was honestly shocking. Mistakes happen, but the way this situation was handled was incredibly rude and dismissive. A simple apology and basic professionalism would have gone a long way. read more

My office went to lunch and the ribs were great, I think it's the BBQ sauce! Our wait person, Jordan was great!. He was knowledgeable of the menu, made suggestions and made sure my coupon for free chips & salsa was not charged on the receipt. The restaurant was not very crowded at lunch time, this was a plus, because my party consisted of 5 and we ordered our lunch and did not have to wait a long time for the food to arrive. RECOMMEDATION: I would fine at this Chili's again. read more

Chili's - Half slab rib plate with Mac & cheese along with grilled asparagus. - Bars Near Me - San Antonio, Texas

The food was great and the service. Everything came out good and would come back again.

Service was 5 stars, food was delicious too, however, my spicy chicken sandwich was a tad overcooked and hard to eat. My son loved his pasta and ate most of it up. It was definitely worth it and we will be back. Kid friendly and watching the basketball game was also a plus. We enjoyed date nite! read more

Chili's - Spicy Big Crispy Chicken Sandwich - Bars Near Me - San Antonio, Texas

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I don't think I've ever walked into a Chili's with that level of hunger and thirst in my bones. Could've been the recent Texas winds--dry, dusty, unforgiving--the kind that make you crave a cold beer and every food item known to man. So yeah, I pulled into this new Chili's like a tumbleweed desperate for sauce. Place was packed. Host hit us with the classic "20-minute wait" line, but five minutes later we were seated. Fair play. I respect the hustle. Now, let me be clear: I came for the Triple Dipper, no shame in it. That glorious trinity of sliders, Southwest egg rolls, and mozzarella sticks has lured many a man into Chili's, and I was no exception. But I was also scoping out this new location--wanted to see if they had the same soul as my hometown spot. Our waiter? Solid gent. A real "used to party, now I serve" kind of guy. Gave off the energy of someone who once lost a shoe at an outdoor concert and didn't go back for it. Respect. He was polite, apologetic about delays (which weren't his fault), and kept checking in, which I appreciated. Drinks took a while--too long. That part had me parched and peering at the bar like I was stranded at sea. I ordered a Bud Light. Nothing flashy. Just cold and dependable. My better half ordered a Tito's watermelon... something. She said it was superb. I tried it. Tasted like the Tito's thought about showing up but decided against it. Still, she liked it. To each their own. Triple Dipper breakdown: * Sliders: Not bad. Looked better than they tasted. Standard fare--won't haunt my dreams, won't make my highlight reel. * Southwest Egg Rolls: My usual favorite, but this time they were chewy. Undercooked. A tragedy, honestly. Chili's, don't let this happen again. * Nashville Mozzarella Sticks: Surprisingly decent. Good cheese pull. A little spice to keep things interesting. The only thing that truly threw the vibe off was the manager. Blue button-up, big "I'm in charge" energy. Came over a few too many times, inserting himself like our waiter couldn't hold the fort. We were doing fine. Just let us eat in peace, mate. There's confidence, and then there's whatever that was. All in all? A decent time. Not perfect, but I've had worse nights. I left full, slightly buzzed, and with my lady by my side--basketball on the telly and stories all around me. Not bad for a Wednesday. read more

Chili's - Triple Dipper - Bars Near Me - San Antonio, Texas

Good was great and everything from drinks to entrees came out super quick. I've had the flamingo breeze cocktail and it's always made well with just the right amount of alcohol. I decided to try out the viral mozzarella sticks and I didn't find them special maybe it was just an off day. Their 3 for me lunch special is a super good deal and has some good options. I went with the smash burger which was really great. Our server was super attentive, friendly and prompt. I will be back! read more

Chili's - Bars Near Me - San Antonio, Texas

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The only positive part of our visit was our waiter, Nate, who was very attentive and did his job well. Unfortunately, the rest of the experience was extremely disappointing. The food was terrible. Our first salsa came out in a to-go container and was very runny, tasting like watered-down tomatoes, so we sent it back. The replacement wasn't much better. The enchilada soup was inedible -- it was almost entirely liquid, tasted old, and reminded us of soup from the bottom of the pot. We were seated near the bar and could clearly see that area. The floor was filthy, and the outside of the cooler was dirty as well, which honestly made us question the cleanliness of the kitchen. The restaurant and bar were not busy at the time, so there was no excuse for these conditions. To top it off, my friend's entire order was incorrect. Our server took the order accurately and even read it back, so the mistake clearly came from the kitchen. read more

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Horrible straight trash filthy .... Fire the entire kitchen but keep the waitresses/ waiters. Especially Nate! He tried hard and knew kitchen messed up was out of his control...cooks don't read tickets well.. salsa was watery bartenders area was filthy never been to a chilis bar with less liquor on display they need bar rescue or undercover boss to oversee things.. yall need New management ASAP burgers cold bun stale quality was trash upset one in Modesto Cali would put this one to shame... again whoever makes salsa take them off!!! Bartender needs to stop flirting with off day boyfriend who came up there .. her area was dirty as hell never cleaned the floor too busy flirting on job. Shift management need to be fired . Left me no choice to put on u tube and tic tok.. bathroom needed house keeping food poor quality needs new team who is trained right ..cooks n staff are not on same page. Will never return to this location highly chance of getting food poisoning.. read more

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Social media got to me and I ended up coming to Chilis to try the triple dipper. I'm just not the biggest fan. The chicken tenders and sliders were good. Mozzarella sticks were a little bland. My friend's son got wings and they were not cooked all the way. They offered him something in replace and he ordered a kids pizza. The pizza never came after waiting over 30 minutes so we cancelled it. It was pretty busy but we got seated quickly. read more

Chili's - Triple Dipper - Bars Near Me - San Antonio, Texas

I don't like to give bad reviews... this one sat on my shoulders for a long time and I could not let it go. We visited Chili's @ 5790 W. Loop 1604 in San Antonio on 06 October 2023. We frequent this location often because it's close to home and usually pretty good. This particular evening somebody was obviously sleeping at the wheel. We choose a booth near the bar to have a drink. The drink was cold, tasted great and prepared properly. Initially we ordered the chips & salsa and that came out with lightening speed (very impressed). But next we ordered the Triple Dipper appetizer (cheeseburger sliders, mozzarella sticks and boneless wings). They were not busy that evening and it was around 10pm so I did not see any reason for our order to be delayed. We waited more than 30 minutes for an appetizer and when it arrived it was cold and did not look very appetizing. The cheese on the cheeseburger sliders was cold (not melted), the bread was hard and dry, the mozzarella sticks were warm and the boneless wings were cold. I know that it was not the waitress fault because she came to our table a couple times to check on us. After waiting so long we asked for the manager and showed him our unappetizing cold plate. He offered to have it prepared again, but we refused because we were ready to leave. Additionally, we asked for a side of pickles and there was something in there that did not belong there. What started out as a nice little pitstop to chill and have a relaxing evening turned into a pretty disappointing experience. As mentioned, I don't like giving bad reviews but from looking at others reviews, management needs to know about unsatisfactory incidents like this so that they can make improvements. read more

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The food was omg it was soo good i loved it and the bacon burger was so good i love it and ill want to go again loves it

Arrived on a Saturday night, around 8, joined the waitlist on Yelp and was seated immediately. Our server made our stay great! We had a toddler and she made sure he was being taken care of! My husband and toddler enjoyed the cajun pasta! Nothing really special with the cheeseburger, but did satisfy my cravings! The tequila trifecta was good (I dont really like to taste the alcohol) but my husband and brother said it was too sweet for their liking. read more

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I absolutely love this location! Carlos, the GM, always ensures that the place is super clean and that his staff provides friendly service. Zay is our favorite server! He is always efficient and makes us laugh. Very down to earth and professional. We will continue to make this our family dinner spot. read more

Chili's - Bars Near Me - San Antonio, Texas

Lupe was so good as a server and the food was bomb as always. cant wait for my next chilis visit

Bring my mother and daughter, the person who attended us was amazing went above and beyond she was by herself in that side of the restaurant plus being a cashier and helping the bartender she was all over, bringing plates and making sure everything was good!! Food was amazing as usual my daughter enjoyed her meal and even got some of my mother's shrimp I order her child plate pasta, my mom ordered the trio fajita and I ordered the appetizer southwestern rolls I believe I can't remember to be honest but I love it !! It was plenty of food we even toke home some leftovers!! We drank strawberry lemonade it was a bit too sweet for my liking but overall was great! The ambiance was great not too many people but enough to create a cozy ambiance, people were sitting at the bar eating some appetizers and drinking, overall we had a great time and an amazing meal. read more

Chili's - Child's pasta Dip Trio Southwestern Eggrolls Fajita Trio - Bars Near Me - San Antonio, Texas

Our servers Ariel and Zack were wonderful. Ariel recommended the fajitas platter which includes chicken, shrimp and beef with all the fixings was amazing!!! We'll be back again soon. read more

We were lucky to get Brooke as our server. She made some great suggestions and our food came out hot. (Try the street corn !! OMG delish!) This team worked so well together, it was a pleasure to watch them. They smile a lot. Moses stopped by to chat a bit. Chili's is lucky to have him! He keeps everything running smooth. He made sure our order was right on. He needn't have worried about our server since she was on top of it! He made sure the order came up perfect from the kitchen, though. He's got this. And we're really glad he does. We love this place! read more

Food was fresh Service was fast Ambulance was great. Sat to eat at the bar, great music and great atmosphere Location: SouthPark Mall Thank you, bartender Leia for making me a great Michilada read more

If you're thinking about heading to this Chili's, DON'T - unless you want a masterclass in terrible service and botched orders. I just wanted dinner, and instead got a disaster. First off, the waiter? MIA. We sat there wondering if they forgot we existed, while the rest of the staff acted like they were sleepwalking through their shift. Now let's get to the food. I ordered the chicken guacamole bacon sandwich with "grilled" chicken. Sounds simple, right? WRONG. They brought out crispy chicken the first time. I get it, it's a Friday, mistakes happen, so I sent it back. Then they bring me a completely different grilled chicken sandwich--nothing like what I ordered! How does this even happen? How stupid do you have to be to bring out a completely different entree? After two failed attempts and a waiter who might as well have been a ghost, I gave up. This Chili's clearly has no interest in keeping customers happy. Save yourself the frustration - go literally ANYWHERE else at Alamo Ranch. You've been warned! read more

Great and quick service! So glad it's close to home. Food is always how I ask for it. The vibes are always good!

My review is purely based on a curbside order. We order the chips and salsa and an order of the skillet chili queso. We had been looking forward to this for quite some time as it had been a while since we ate Chili's appetizers. Chips were great and so was the salsa. The bag of chips given to us seemed to be on the small size. Also, the chili queso portion was way small. We were given to small containers that were only a little over half full. Multiple people confirmed our thoughts on this. Everything tasted well, just the portions were smaller than expected. Keep in mind when ordering these two. Otherwise, service and food were good. read more

Chili's - Chili queso - Bars Near Me - San Antonio, Texas

Isaac was one of the best waiters we've had in a very very long time here at this location. He was kind. Checked up on us frequently and always made sure we had everything we needed and that we were doing okay. Thank you Isaac read more

Everything! Service was mediocre, no utensils available. Had to use to go utensils. No one wanted to clean the wet floor from a spilled drink until 20 minutes, one young waiter passed by, went to get a mop and clean it up. I thanked him before we left. read more

I like Chilis menu because it's extensive and I enjoy the low calorie options. I have to say that my steak is always cooked the way I like and I love their drinks of the month options. This Chilis is always clean and the food is good. At times the service is hit or miss because sometimes they seem short on servers but it's a great deal for a good meal. read more

Chili's - Bars Near Me - San Antonio, Texas

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All I wanted was cheese sticks. It was 10pm after Sea World. There were four of us. Our waitress was awesome. Cheese sticks were so good. Better than expected. My husband Hot Mozz, sliders and egg rolls in his Triple Dippper, It was all pretty tasty. Kids got burgers. The Smashed burger was great it disappeared fast. The regular burger...well my kid orders it with cheese and mayo only so I don't know what to tell you about that. Guest error, she really got full on chips and queso which was really good too. But I was surprised it was good with good service at the hour. read more

This was my first time at a Chili's in over a decade. I was with my husband and 3 year old. We walked in on a Tuesday night without reservations. We were told it was a 20 minute wait, we didn't mind. We waited longer than 20 minutes, but considering we were walk-ins, we didn't mind. I wasn't expecting much from this establishment. My husband told me the food was comparable to Denny's quality. We were seated and the server (who was also the bartender) apologized as she explained they were under staffed. To her defense it was super busy for a Tuesday night. She was quick and doing her best. We got our food and it looked amaaaazing! (See pic). Once i bit into it, i told my husband, "Way better than Denny's". and the prices! i think i had paid $15 for a two choice bbq combo. I would gladly pay that again. read more

Chili's - Bars Near Me - San Antonio, Texas

I typically don't write reviews, but I was having stressful week and decided to stop by this location for a late lunch because it was on my way home. I was more than pleased with the speed of service provided by David N, quality of food and drinks that were provided definitely looking forward to spending them another happy hour or lunch here again. read more

This is such a good restaurant, even though their wait is a little long but honestly I understand. THE FOOD IS SOOO GOOD. I would recommend the Enchilada chicken soup, and really just any burger. read more

Chili's - Bars Near Me - San Antonio, Texas

Can't complain about this location. Hardly ever super packed, food good. Service is attentive!

We should have read the other reviews. We tried to give this location another chance with it being the closet Chili's to us. Everything was messy. Our nachos came out SO burnt. The sever told us he tried to have it remade before bringing it out to us because he thought it was burnt as well.. We had no side plates or dipping sauce with our other appetizer. Then the sever brought our Triple dipper and set it down at another table, walked away, THEN picked it up taking it to the back before bringing it back out to our table.. the server said she could have it remade, then brought the same one back out 2 minutes later.It looked pretty gross after all that. Don't waste your time at this location.. read more

My review is solely based on customer service because we didn't even get to eat here. Walked in, large crowd of people waiting at the front. The entire place had 2 seats that were occupied, the rest empty. The bar had 1 person sitting at it. We weren't greeted, nothing. Eventually I flagged someone down and asked if we could sit up at the bar. Apparently there was a 45 minute wait to go to the bar and a 60 minute wait to be seated at a table. All the families that were waiting at the front looked so confused, a couple people were complaining because there was literally no one in the restaurant. The couple next to us had been standing there waiting for 20 mins just for someone to acknowledge them because they placed an order on their phone over an hour ago and it still wasn't ready in the takeout area. The place smelled weird, like standstill old moldy water. Probably for the best we didn't consume anything from here. read more

Chili's - Bars Near Me - San Antonio, Texas

The service was abhorrent and the food was inedible. We arrived at 5:30 Saturday because we needed to avoid a rush. We sat for 25 minutes without being acknowledged. I went back to the front and 5 minutes later someone came to take drink order. We ordered drinks and appetizers. The appetizer took another 25 minutes. At 6:30 I spoke to the manager. At 6:40 the $28 steak arrived that was ordered medium rare well done. They took it back and put the plate with the rest of the meal somewhere and remade the steaks. We got the cold sides from the first plate at 7:05. The manager then came back and made the excuse that the kitchen was swamped. It wasn't at 5:30 or even 6. Don't go here if you want a good meal. Or good service. read more

We don't dine here often but when we do, it's not a bad experience. The deals are great and the food is always good. The last time we went, our waitress was great. Most of the time, only the hostess has bad customer service. My boyfriend and I usually get the 3 for $10 deal which comes with an appetizer, an entree, and a drink. Their chicken tortilla soup is a great appetizer! And their bacon burger is juicy and flavorful! My boyfriend likes their pasta as well. The Molten Lava Cake here is a MUST. It's so good! I even got it as an indulgence for my birthday! Chili's isn't fancy and it's a solid restaurant for lunch and dinner. Service is a hit or miss but you won't be disappointed with the food! It's close to our home so we'll definitely keep coming back. read more

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Oh gee, this takes forever, been waiting on our car for almost 15 minutes, and the pick-up time is between 3:10 and 3:15 PM, and it now 3:47 PM, the guy who bring out the order to cars waiting said it's being prepared/bagged now, really?! As in REALLY?!!!! read more

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CURBSIDE IS HORRIBLE! FOOD SUPPOSED TO BE READY AT 7:17PM. IF YOU WANT TO EAT CHILIS AND ANT TO PICK IT UP, DO NOT COME HERE. 1: they are unorganized 2: Parking is atrocious 3: I ordered on the website , arrived when my food was to be ready and was told I have to wait an HOUR!!!!!! SERIOUSLY!!! 4: they need to have someone directing traffic because once you get your food you cannot leave for at least 10 minutes because there are cars everywhere! I hope someone from MGMT reads this and knows how horrible it is outside. read more

Chili's - Bars Near Me - San Antonio, Texas

As much as it wasn't a long wait at all, the front reception was just sitting in the booth looking at their phone then realized their was people walking in. Got seated, and ordered our food. We asked to get the kids food out first because usually kids gets all antsy. Started off with chips and salsa, and ordered the skillet quéo with beef. Mind you, didn't expect it to be extreme hot. But at least warm hot. It came and it was cold like and few pieces of the beef. We asked if the skillet queso to be cold? She goes and said not cold but it's basically pre done here which is fine but at least have it warm hot. They ended up bringing another one. Second on, we had to ask for utensils, and napkins, it's honestly can be brought by receptionist with the menus when they ask for how many people. Did you expect us to eat with our fingers? Got most of the food out, and then was missing my sons ribeye, it was supposed to be medium rare. This is where it went downhill... my son cut through it and it was raw and still had blood a bit and barely the top was darkened. Asked the lady who was helping other table if we can have it recook, front reception came with her and was like was it supposed to how? I said medium rare and she said it looks rare like you asked. woo.... this one had me looking at her, no if you heard me again we had asked for medium rare not RARE! She goes oh okay we'll let me tell them, then comes back and says do you want them to make a new one? No, you already stated in the back steak was taking a bit of them i'm not gonna let my son wait even longer. So I said no just use the same meat but cook it longer we already had to wait long enough. while all of this is happening, I have kept my calm and spoke respectfully. I get it if it's close to closing time and they are extremely busy, but there was all sorts of open tables around us. It was barely 7:40. I can now understand why the reviews on here are not great. But given it's close to home. I strongly suggest management needs to be more attentive, and be better. Train your staff better, have monthly meetings or so. I just hope it gets better because Chilis does have decent food. read more

unfortunately this Chili's wasn't so great. Dirty. Drinks weren't strong, pure sugar. Good service. But food quality was bad. Had to send my pasta back to be reheated. Ok experience read more

Terrible experience. After calling to figure out where our food was, staff answered and hung up. We called back, got ahold of a staff member and they told us they would have the food to us in a minute--it just came out of the kitchen. 10 minutes later we go in and see our food just sitting there waiting to be taken out. Though this was inconvenient, it wasn't the end of the world. We leave without checking--big mistake--only to find multiple things missing. Worst part, the items missing were unhighlighted on the receipt. Simple double checking by the staff would have shown the order was missing items. I call to get a refund and the manager, Bryan, was very hesitant to give me a refund and only gave us a refund on the items we were missing--understandable, but frustrating none the less. To top it all of, as my partner was eating her salad, a bug is noticeably crawling out of the salad (see photo). I call Bryan back, no answer and the automated messaging system says something along the lines of "thank you for calling, goodbye". I call again, Bryan answers directly and is hesitant again to give me a refund, questioning what bug is in the salad. Well, here it is. I understand it's a busy night, but this was awful. Don't recommend this Chili's. read more

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I usually don't leave bad reviews but this one just cannot be left unheard. I was confronted by the server Carlos at the Alamo ranch location on 10/19/24 Saturday night. He came up to my table after I paid and said that the amount of tip I left was crazy and was offering to give me back my tip while reaching in his pocket. I thought I miss heard him at first but then he clearly repeated himself and continued offering to refund my tip trying to insult me as if I needed my money back. This all happened while the server he was training was standing right beside him not saying one thing. The manager on duty whose name was also Carlos excused both servers from the table and then told me he will "talk" to Carlos. I then contacted the store and spoke with Manager Carlos he said that talked to the server and said if this continues corrective action will be done, to me this should be immediate corrective action or a fireable offensive due to being extremely unprofessional and really sets a bad image for this chilis. Service was beyond subpar and he failed to take ownership. read more