I wish I could have given them zero stars. Their service is terrible. The online app gives you a time for pickup and NEVER has it been accurate. If you are hungry you better not go there. Or be prepared for a wait... 1 time, shame on them... 2 times shame on me. There will not be a third time... read more

Excellent service and food, the two most important things while you dine out. This location is one of the best I've eaten at as far as Chili's go. read more

Great food and service! We come here often all thru covid. Food is always good, and it's one of our go to places. App is good too.

Our waiter was sooooo nice he complimented my hoodie and was very respectful. Everyone was wearing a mask and the food was amazing

Delivery is the best. Friendly staff the food is delicious. Prices are amazing. I have never had a bad experience here.

Very bad take out experience. Had to wait 15 minutes past our "due time". Dinner salad was the size of a side salad and the bread was burned. Chicken sandwich was over cooked and it tasted like it was cooked in rancid oil. The only good thing I can say is it was hot and the salad was cold. Last few times we dined in the service was super slow and they got our order wrong. We will be looking for another chilis to frequent even though this one is close to our house. read more

Chili's - Dinner salad didn't even come to the sides of the container and the bread was burned to a crisp. - American Near Me - Schertz, Texas

See all

The waiter Elijah was amazing. He was super sweet and awesome! He got us everything we needed in a timely manner! I would highly recommend him to everyone! The food was great too! read more

Decided to give Chili's a try again after less than stellar experiences in the recent past. We got two "bowls" of chili and a mushroom Swiss burger with fries. The "bowls" were more like small cups (can't imagine how big the actual cups are) and the "chili" was basically chopped up hamburger meat with a little spice in it! As bad as the chili was the burger may have been a little worse. No further description...just not good. Really sad experience...more just disappointed than mad...stay away if you can. read more

Worst service and food was horrible. The food was cold because it came so late. The waiter had horrible person skills. You could tell they were over working him. Had to ask for simple things like refills multiple times read more

We have tried to give this location multiple chances but every time we've been here it's horrible. Tonight was the cake topper....a waitress served a burger to a young man behind us, he touched it and discovered that it wasn't his so she picked it up and proceeded to try to serve it to my husband! Seriously the young man looked nice and all but NO THANK YOU....not sure where his hands have been. We will not be back to this Chilis. read more

Just left from having a late lunch. Food was meh. The bartender is a quick thief. (Morning bar tender on Sunday) we paid our bill with cash and she shorted us 7.00 like we wouldn't notice. Then we called her out on it and she goes oh yeah. Like really.... read more

I stayed at the Hampton Inn next to this Chili's for two nights and ate at the Chili's for both evenings. Both times I visited, the service exceeded my expectations, even if the food didn't. I have the same expectations of food quality for Chili's as I do for Applebee's or any other chain dining establishment, so the scale really only runs from zero to three stars. As far as food goes, one night I ordered the Shrimp Fajitas, which were quite good. The next night I ordered baby back ribs, which were disappointingly tough. This was surprising, since I thought ribs was a Chili's specialty. The service, however, was far beyond expectations each night. My server both evenings, Britt, was spot-on checking in on me and her 'partner' double-checked me when she saw I needed a brew fill-up. Kudos to Britt and her managers for raising the bar for service! read more

Went on a Friday at 6 pm. We were seated immediately and the waitress came over within about 2 minutes to get our drink order. It took about 5 minutes to get our water and about 10 minutes to get a bottle of beer. We ordered our food and another group was seated at a table right behind us. After about 30 minutes, we got our food and the table behind us got their food a minute after us. Keep in mind we ordered 15 minutes before they did. When the food arrived, my fries were room temp and my chicken breast was too. My wife ordered a chicken sandwich (without honey mustard) and her food arrived room temp as well and WITH honey mustard. The table behind us that got their food a minute after us and received steaming hot plates of food (burgers and fries). I didn't finish my chicken because the inside was cold. I also got the jalapeño cornbread. The taste was decent but it also arrived at room temp and soggy. I ate half of it. The jalapeños were fresh though. After our waitress gave us our drinks, we never saw her again until I asked for the check. We were never asked how our food was...... read more

We were just eating with a friend, when he tried to order a couple drinks for us and was ignored. I complained to the manager and the bar tender there (Kelvin) started arguing with me and started calling me a liar and threatened to "beat my ass" in the middle of the restaurant. I want everyone to hear about this as I have never in my life been humiliated and threatened by some restaurant staff member. read more

We have eaten here a hundred times yet never thought to write a review. It's a Chili's. They do keep changing the menu which gets a bit frustrating just when I find something I LOVE they change it. They new Pick 2 or 3 combos are a bit hard to decipher but maybe that just me (they have a column marked 6,7 or 8 but really need to put a $ sign in front of the number so you know that food in that column is that price). They also have specials on the website but then you see nothing in the restaurant about it and if you ask they say yes they have that available but aren't promoting it. What? ok. I do like their Lighter choices and the caloric content of items is easy to see which makes those of us who are watching calories easier to make better choices. Food quality is usually spot on and if not, they are always willing to fix it quickly and without complaint. read more

I can see way it has only 2 stars. They take for ever too bring out your food have been here for 30 min already and still no food. BS no more read more

Besides very slow service, manager even checking on us because drinks were empty and forgetting to bring the refills and cold soup for two other people and my main meal was cold then I would not recommend this place even during lunch and place was less than half full during this time. Very disappointed but at least the food had a good taste to it everything else just dropped the stars down. read more

We stopped by yesterday afternoon on our way back from the San Antonio Zoo. I wanted something easy off/then on the highway. I saw Chilis. we stopped. about 1:30 pm, walked right in. it was nice and cold inside, I wanted couple glasses of sweet iced tea before we hit the road again. We ordered skillet queso, and drinks , tea was so watered down, looked like apple juice. meals come out fine, food was ok. what i was surprised at was the 1.99 table entertainment. I googled what that was, its for the games on the tablet. Yes my 2 boys played with it, they never saw a sign, its not posted on the tablet. I took my niece to the restroom, on the way to the restroom I stopped to look at the ads running across the other tablets, i never saw a sign. whatever, it was 2 bucks, but it would have been nice to KNOW.. read more

This Chili's is terrible and I recommend to avoid. The only reason I've gone back is because it's 5 minutes down the road, but I will never go back again. On separate visits inside and a few to-go pickups at the restaurant I have seen the following:1) my wife was delivered raw chicken in her chicken salad. The bad part was that the chicken was sliced and when the waiter delivered it we could see it immediately. 2) For lunch, we have had 40 minute waits for our food even after telling the waitress that we were in a hurry. 3) I once had a huge dust bunny fall in my food from the light hanging over the table. I looked up and it was obvious that no one had dusted the lights in months. Went back a little time after that and they still hadn't been dusted even after we had said something. 4) they don't often clean the floors during service so if you get there late for lunch or dinner, be careful about where you step, especially in the bathroom. 5) once picked up to go and as I sat waiting in the car, noticed the staff was having a beer party that was overflowing into the parking lot from the back entrance; loud music, tons of cases of beer, staff members just hanging out and drinking in plain view of the parking lot. This was at 5:30 in the evening and it took 30 minutes after I got there (an hour after I called) to get the food. Needless to say, the food wasn't very good. Strongly recommend to stay away from this place. I get dragged in from time to time about once every 6 months over the past 4 years and have not had a good experience yet. Go down to the Chili's in the Forum about 10 minutes down I-35; it's worlds better. read more

Bartender was nice, but I ordered takeout online, got there within a decent time frame from when I ordered it, and it was stone cold. Ordered extra tortillas which I couldn't tell were missing till I got home, and all the sides and condiments containers were smushed inside the box on top of my meat. Food was kinda okay, pretty pricey for the actual quality and quantity. Bit disappointing, tbh. read more

Service is slow, bathrooms are filthy and they are thieves! Left my phone there by accident, went and picked it up, 4 days later there's a $1800 charge to my debit card. They stole my account info off of my fb messenger app. Pressing charges! Avoid this place. read more

I've gotten food poisoning at this place twice. Not doing that a 3rd time. Thought I would give them a 2nd try and got sick. People in both in front of me had a hair in their meal the same day I got sick from eating there. read more

Haven't received my food yet. Been here almost one hour. Took the bartender twenty minutes to address me. Now he's no where to be seen. On top of it all the restaurant is dead. WILL NOT BE COMING HERE AGAIN. Disappointing. read more

Stopped there tonight and a last minute decision...I hadn't been there in a long time. Since it's cold out I decided to try their chili. It was disgusting. All it was was taco seasoning in ground beef...if they had brought me some lettuce and tomato I could of had a taco salad and would have tasted a lot better. read more

So many birbs. Such doodoo on my car hood. Much hate for birbs that fly much high in sky with such birb passion. It hard to focus on good burger in the chili's when birb no go away with its birb bunghole. Would give 1 star if burger didn't keep me coming back for more. Stupid birbs. read more

Had dinner here last night with my wife. We both ordered large dinner salads. The food was good and the service was good. There seemed to be a lack of friendliness though. Everyone was kind, just lacked that extra smile or something. read more

Chili's is always good in a pinch. They're a national chain so at the very least you can count on consistency...

Well, I know there's a whole bunch of Chili's around the states, but this one is always good. I like the chips and queso, and they also have great chicken (meaning chicken fried steak and chicken crispers). It's a BIT pricey but worth eating at! The chocolate cake they have there is pretty delicious too! read more

I cannot disagree with the other low scores. This place is horrible if you have a busy schedule. We got seated much faster (that was 15 mins) than we saw someone to get drink order. Then to order food add another 25 mins. As i write this I'm eating chips n salsa because who knows where our food is. But, it's been a long while. So, we shall see if the food changes my feeling on this establishment and review. read more

We stopped eating inside here because of the terrible service. We decided to try the curb side to go. We had good luck a few times until today. We sat in the parking lot for 20 minutes. Tried to call and got hung up on. Tried to call back and got put on hold for 5 minutes during those 5 minutes my hubby went inside and got the food and came back to the car and I still didn't get an answer. No apology for the wait and was told we needed to check in. Not our first rodeo, I'm not dumb plus their app tells you when you get there and already checked me in. I had the notification that told me so. So our food was cold and nasty and still no apology. I've had previous decent experiences with their curb side but I won't go back to this location. If they had answered the phone,they would have known I was waiting but since they didn't and then blamed it on me I cannot suggest anyone to use this location read more

Revamping the menu and refreshing the presentation of the food did uplift my view of the restaurant getting 5 stars but the taste of the food when getting carry out was still disappointing. I would suggest to dine in instead of carrying out. read more

Lunch service extremely slow, took 5 mins to get an ice tea! Not impressed! Lunch is supposed to be quick and this was not at all. Don't think we will be back! read more

For a quick regular and normal lunch is perfect. I had the salmon with veggies, rice and garlic bread

My family and I had a great dinner at your restaurant on Easter day, and we truly enjoyed everything that was put on our table, the children was happy with the food and Grandpa was very happy with his big Rib eye steak, cooked to perfection, the wait staff and hostess were just great, and was there for everything we needed or wanted. I want to thank your kitchen staff for all of their work in preparing that great food...Thanks read more

Just visited this location. We ordered off the Fresh Mex menu and were pleasantly surprised, the food was really fresh and tasty. I ordered an adult beverage from the bar (something with tequila, ruby red grapefruit and sprite) and it was delish!! The waitress Deedee was fantastic!! Wish the Chili's closer to home were this good. read more

A slight mixup with menu pricing, but no problem for this crew. They worked quickly and friendly to fix. Special thanks to the Manager Dee Dee and To Go cashier Janee. You all were wonderful and attentive to our requests. This action goes a long way ... thank you for the OUTSTANDING customer service we will definetly be back! read more

Our food was cold and when sent back it took over 10 min to get it back. It originally took about 20 min to get our food and the restaurant was not very busy. My husbands fries were not good even though they brought 3 different batches. Two different managers got involved. When they brought his burger back, they did not take off the tomato even though he'd previously requested it. The server never apologized for it, just blamed it on the kitchen. My chicken quesadilla explosion salad was okay but the quesadillas were stone cold and they told me that's how they come. Not a good experience at all. read more

Normally I like Chili's but this one was hands down the worst one I have been to. Our waitress didn't seem to know what she was doing, she took forever to get our drinks to us and then had to come back and verify what we ordered. 30 minutes later we got our food but it was cold! I ordered the chicken sandwich and my husband ordered the grilled chicken and both were cold. Didn't bother sending the food back since they'd probably get it wrong or forget the order all together. Quality of the food left something to be desired as well; it seemed like it was just microwaved and thrown on a plate. Service overall was piss poor and food was horrible. Definitely will not be returning to this restaurant. read more

friendly waiter, but food was very undercooked. asked for medium well burger and it was rare. ordered a medium rare steak and it was rare. can't recommend this place because the food is not cooked to order. read more

All I can say is just because chicken isn't pink doesn't mean it's fully cooked. I got a bacon avocado grilled chicken sandwich and from the outside the chicken looked cooked but it wasn't at all. The chicken crunched a little biting in to it and it was tough I then got my aunts opinion on it and she told me to stop eating it immediately. Too bad I had already eaten enough that I now have really bad stomach pains and am feeling extremely nauseous. *Update* While I was in my hotel room vomiting and in pain my aunt went to the restaurant with the undercooked sandwich and receipt to talk to the manager about the issue. All we got back was a $25 gift card that was going to be MAILED and an I'm sorry. Apparently we had to go back the day we got the food in order to get money back which is a bit ridiculous given the fact it was late when we got the food so I wasn't going to go all the way back there and I was too busy trying not to be sick. I don't think it's too much to ask for getting money back at least just for the sandwich cause no one is going to use that mailed gift card after this experience. read more