Worst experience. I know its Mothers Day and its take out only. But they told us to call back in 30 min. cause they were too busy to take anymore business. We called back a whole hour later and they told me to call back in 30 minutes again. They need to figure out a better way of taking orders cause they are losing my business!! read more

Service is always excellent, whether seated in the bar or dining room. The food is always great, and we've never left feeling like we didn't get exactly what we ordered. Although rare, any issues with our meals have always been corrected immediately. Oh, and the drinks are always amazing! read more

The only piece of advice I can give you is if you're ordering your food for take out I suggest you use a name like John, Chris, or Joey or maybe even Shyanne. If you don't use a name like the ones I provided then 10/10 you're going to receive a order that you didn't order and also very under cooked. I've tried this on 7 separate occasions today being my last, I used a non YT name and received total crap compared to the same meal that was ordered 2 days prior under the name Joseph. This leaves me with the only conclusion that the management and staff at the chili's restaurant are closet racists. read more

Worst Chili's ever! The staff is rude and incompetent.. That means "not having or showing the necessary skills to do something successfully." Since the workers here can't even manage to work a phone system or be nice, I'm not sure they even know what that word means! I placed an order ON THE CHILIS WEBSITE, and for some reason they didn't get it.. but they didn't let us know for over an HOUR! I got an email an hour later saying it was received. When I called they were so rude and so confused and hung up on me several times! When I finally talked to someone they said call DoorDash.. and COULDN'T grasp the concept that I didn't order through doordash! I ordered through the website!! Just ridiculous! read more

Honestly trash. The waiters were really nice but I think the rest of the staff have some type of mental disability or something. I had specifically asked for NO BACON like literally 10 F*CKING TIMES and then they went and put bacon in like everything. Who even puts bacon in soup that's disgusting I'm not a caveman. Goodness gracious. As if things couldn't get any worse they did. The manager came up to me and shoved bacon in all of me and my families mouths after we complained that we didn't ask for any. Then they surrounded the restaurant with pigs so we couldn't leave. Next thing we know we were all waking up in the managers basement as hostages. And guess what they fed us for the whole 2 years we were down there? Bacon. read more

I just wouldn't go here anymore COVID or not ‍ was told they don't even do happy hour at all on Friday which was a bald face lie I had a bug in my drink took 10mins to get a new one the cook that brung out the food out was dripping sweat some could have or maybe even dripped in our food both orders of chicken was undercooked and waiter acted as if we was getting on his nerves lol im still waiting on my cocktail straws and a second pair of plastic utensils because we had no salt and pepper I'm coo off this place read more

I just hate how every server there is lazy as heck not cleaning the tables & sh*** so the host could sit us that's why the waiting time takes forever & they be complaining every time with a bad attitude.. they should get a different job if they don't value there job AS a server.. SMH read more

The food is horrible..! My drink was never refilled, literally had an empty glass before my meal came and never offered a refill..I will never eat at chili's again, it reminded me of frozen food reheated in a microwave.. read more

Got a chicken platter and the chicken was really tender and veggies were cooked perfect. Our quest we ordered, they forgot to tell us when they dropped off the other appetizer that it wouldn't be ready for 30 mins and comped our quest. Chips and salsa were brought to us on the house for our quest not being ready. Chips and salsa were amazing as always. read more

Worst menu ever they changed up there menu and it's now ass the chimp pasta is literally ASS!

Service started out great...quickly went down hill. Apologies after apology for the ling wait for takung our order..then for not bringing everything..then for waiting on check..no refills..not returning to get our bill. It got absurd. Then to storm off saying jesus christ due to waitresses own error...ummmm ya..not ! Food was delicious. Its a shame the exper4was ruined by bartender/waitress. read more

If I could give it zero stars I would. Since Covid-19 I rarely come out, decided to go to Chili's last night to just get out the house and enjoy my family. Horrible experience. So we were sat down at a table and after about 25 min of sitting know one ever came to the table and asked us a question. So we noticed 3 family's had been seated 25 min after we were seated. Looked up and the waitress had took all of their orders so I saw a guy his name was Jake and I said excuse me is this your section he replied no and we told him the situation and he apologize and took our order. Jake was a really nice guy, well mannered and great customer service, so time went by forever and the servers was bringing out food left and right and after 30 more minutes we were like where is our food. So we waited and waited and then Jake came back by out of his area because he just saw us once again sitting there and he went and got our food and yes of course it was cold. So we just bagged it up to leave. I asked to speak to a manager and the General Manager came out and I explained the situation of poor service and his response was; I think I am going to talk to my staff about closing half the restaurant down so we can be able to serve our customers in a timely manner. really.... guess who will never get my $$$$ again. The point was we were there 25 minutes seated and 3 family's came got seated and served while we were still waiting and he did not see an apology or a problem.... That's what I get for coming outside... read more

I worked here for a few years. Worst management I've ever seen. Food is mediocre. Service is acceptable.

It's chili's. Great prices. Always busy...our waiter would not stop coming by and say "okay I'm going to 'catch up' I'll be back." That was weird like not rude or anything he just said it a lot. I liked my meal. Chili's is clearly just throwing their deals at you to get you in the door. 2 for $20 - get outta town. Yuba doesn't have too many restaurants and this one isn't too bad read more

A couple drinks and an order of guac, salsa and chips helped pass the half hour to wait before meeting up w the rest of us. The chips were thin and light, not grease-laden. The salsa was better than expected. I don't really eat or like guac, so really shouldn't judge. I have to say the fajitas passing by me smelled really good. Easy access from hwy 99. read more

I'm stationed at Beale, AFB which is about a 25 minute drive from this Chili's. For some ungodly reason everyone always picks Chili's to have office/going away luncheons at. I've ate here probably 10+ times in the past year, none by choice. The only food item I've ever ordered that I thoroughly enjoyed was the Texas Cheese Fries, which are extremely delicious. Whenever I am forced to go there, I just get a half order of these babies and eat them as my main course meal. It's only an appetizer but at least it stops me from overpaying for a half assed entree that tastes just like that, half an ass. You know your restaurant sucks when it's right next to an In n Out and every time a customer leaves(well at least me) they are wishing they got In n Out instead. The food is overpriced for it's quality. The overall Chili's experience is a let down. Don't waste your time or your money. read more

I was surprisingly impressed with this Chilis...y'all know I don't frequent chain restaurants due to the fact that they lack in originality and always taste really bad. I went here on a double date with my boyfriend, and an airmen buddy and his wife, and we all received quite the service. We constantly got refills on our beverages and was always asked if we needed anything. Our waitress didn't seem to mind that we were all busy talking to decide what we wanted. I was very much impressed with how polite she was. Now for the food, I don't really know how to judge this in that I just stick with the normal salads when I am at a chain restaurant because its very easy to not screw it up. However my boyfriend got the grilled salmon and he said it was prepared very well. So perhaps get the salmon? read more

Basic chain restaurant food The onion ring appetizer wasn't very good. We only had a couple bites and threw the rest away. It was disappointing read more

Just not a fan of the food after multiple visits to this and other Chilli's restaurants. Staff has always been nice. Prices aren't that bad. But let's face it, if the food isn't good then nothing else really matters. And what's up with the horrible lighting? It's always so dark, can't stand it, makes me feel depresses! read more

About five of us came here for an afternoon lunch and drinks recently. We all ordered a different entree, but all of the food was equally bad. Dry burgers, parched ribs and unflattering drinks. Good news is that it was pretty affordable and service was responsive and quick. So, two stars for the great employees and ambiance. The food was bad though, and I generally enjoy chain-type restaurants like this. And by bad, I mean frozen, then heated up in a microwave bad. Could have just been a bad day for the cooks, though. read more

I always get good service. If i order, to go, they bring it right to my car super fast. Love their steak and fajitas.

I ate at this place a couple of weeks ago. This place is in a good location, just right off highway 99. The food is standard, just like any other chain restaurant. The staff was friendly and they served our food quick. The bathrooms were a wee bit on the dirty side. read more

We ordered for delivery. Delicious perfectly cooked food, good portions, pretty fast, my only complaint is they gave us ranch instead of blue cheese dressing. read more

We've been siting for 15-20 minutes with no service. No one asked what we liked to drink, nothing. We then waved to the waitress who seemed to be in charge of our area and she avoided us like the plague (no eye contact, she just scurried off). We waved at another waitress, but she too looked away and walked really fast away from us. read more

Waited for 15 minutes no one even acknowledged us or even took our drink order while the three gentlemen that was seated after us had drinks and their appetizers. Piss poor service, we will not no there again. read more

I would have given this review 3 stars but I cannot get past the bad service. My food, a salad was good. I came in on a Sunday evening and sat at the bar. The bartender saw me but proceeded to have a conversation with a gentleman. She then texted on her phone, got some drinks for waitresses and about 12 mins later decided to acknowledge me by throwing a menu you at me. About 10 mins later she took my order and that was the extent of our interaction. She was certainly friendly to all the male patrons at the bar. When my food arrived someone else delivered it. She never checked on me, the manager came behind the bar at some point, saw her texting and never said a word. Apparently he thinks poor customer service is ok. read more

When you get there and your order should be ready. Then you have to wait 15 to 20 min. Then almost all your food is cold... kinda sucks!

OK chilis... you've won a star back with your salmon. It was moist and well-seasoned. I still hate your salsa, but the margaritas and salmon will bring me back again. read more

I've never had a problem at chilis, in fact it's my go to place most times. My sister and I went to get apps before our movie, our waiter was rude and our food took 30 mins to get there we ended up asking for Togo containers that took another ten minutes to get there. Today 3/1/19 I ordered my dinner online for curb side pick up. My chips were hard,among other things. But what got me most was my spinach queso dip. Attached is a picture of what I got in my order, along with what it looks like if I get it at the table. read more

Chili's - This is what I got as "spinach queso" - Tex-Mex Near Me - Yuba City, California

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Chilis opened in Yuba City a few months ago. The first couple of times I went it was ok. Food was not as good as the one off of Truxell. Last visit there the waitress came back to our table three times to inform myself and another person that our food items we chose (Can choose three items/make your own sampler) were not available, and then when we got what we didn't want, it was cold! No empathy, no sympathy, but did get one meal comped. Waitress was extremely dingy, and was very offended when my friend complained to the manager. It was justified though! I mean, come on, she added 20+ minutes on to our wait time as a result of her lack of follow up. Not like the 40 minute wait outside wasn't long enough. Needless to say, no tip was left by any of us at the table. Very disappointing. I will stick to Red Robin. read more

Margaritas are so good here! It's great to grab a drink with friends and hang at the bar area. read more

Chili's - Time for El Presidente - Tex-Mex Near Me - Yuba City, California

We have never been to this Chili's before but we mentioned to the waitress that we were evacuating due to the Camp fire in Paradise. Charlene was extremely kind to us during the meal and when we were done, she said there was no bill! It was the best thing to happen today! Thanks to Chili's and Charlene for their thoughtfulness today! read more

One of my favorite restaurants to go out to with my parents and my brother when he comes home from NYC. I love their steaks I always get them ! With a side order of shrimps !! Yummy Also they're very attentive in service. Even if their busy and the servers that have helped us are so kind ! And patient. It's nice to have patient kind people helping you because if they weren't I'd feel uncomfortable asking them to basically do their job. read more

Placed my order at 11:35 ish. Grilled Santa Fe salad. Finally got my order at 12:05 (after being told it would take 5 minutes). The overall salad was good however it was missing the shredded cheese. You'd think after waiting 30 minutes on a to go order-they'd get it right! I had to ask twice in a status since after asking the first time no one came back to give me an update. Shame! read more

This place is usually a hit and miss for me... Second to last time going there, I only went due to a Chili's gives back night, where a portion of the profits went to a local charity. When we went to pay, we showed our waitress the charity's flyer and she seemed a cross between confused and annoyed. My thought is, if your establishment teams up to do charity nights, at least make sure your wait staff understands beforehand and a little enthusiasm goes a long way, in my book. The food here has always been typical chain restaurant style, to me. Our last visit was on July 4th...hubby and I stopped for a quick bite to eat. The watermelon blueberry margarita was a disappointment...it seemed the large glass had a splash of margarita and enough ice to build an igloo. The waiter brought my husband a coke, when he actually ordered a tall beer on tap...The mistake was quickly taken care of. The chips and salsa, our usual go to, was good. Our entrees arrived in a slow amount of time, which was surprising because the place was not too busy. Our food was plentiful but the taste was just ordinary. The leftovers weren't even worth getting a doggy bag for. Overall, I'm sure I will be back to Chili's again and I will still leave wondering "why did I go here, again?" read more

Great food; great service! Came here today with some friends for a late lunch. It wasn't so crowed yet not dead either. I ordered the rack of Original baby back ribs. Delicious. They allowed me to substitute the fries with mashed potatoes and broccoli. All was tasty and served very quickly. Our server, Juan, was attentive and very much "on top of his game". He returned to our table numerous times to check in on us. He provided refills before even asking. Again, this is one of my pet peeves when they do not do this. So, he was awesome. Overall: great service and food! read more

My experience at Chili's was great! I had my usual soup and salad which is served all you can eat. It was just enough after consuming 2 bowls of soup, a salad and chips. The Southwestern Soup is flavorful and filling. I use Salsa for a salad dressing. It is low in calories, flavor packed, and more nutritious than regular salad dressings. The service was always wonderful because it was quick and friendly. The atmosphere was clean and cheerful. Chili's has been a favorite restaurants for mine for years. read more

We have ordered delivery from Chilis for awhile now. We aren't picky and usually get the same thing. IDK if they r sick of deliveries...maybe. But our food was cold. Not a hint of warmth, and we just don't live that far away. Also, ordered and charged for shrimp on salad and got chicken. Not good! Won't be ordering from here for awhile. Bummed read more

Oh I really liked the service and the food the waitress was very busy but still took the time for us to get the right choices for my guess and I as this was my first in a long time being in a chili's restaurant my lady friend had been there before with friends but never dad ordered on her own and was not fluent in tiff English language. So I and single salmon meal fir the two of and three piece appetizer and everything was perfect. Even the amount of time for our food to get to our table which great because my date was on her lunch break. The outing could not have been better. I would very much recommend it to anyone. read more

When we first walked in there was no hostess to greet us but it took no more than a couple of minutes before one did. For someone who is the first point of contact, she did not seem very friendly, but our server made up for it. Our server, John, was quick and attentive to the table (also a rarity these days since the kiosks came into play, in my opinion). We ordered a long island iced tea ($7.55) and a classic margarita ($5.49). For our food options we decided to go with a promotion that they have that includes two Presidente margaritas, an appetizer (half order of texas cheese fries) and two full sized entrees (six oz. sirloin with broccoli and skillet mashed potatoes) and cajun chicken pasta) off of their "two for $20" menu, and a dessert to share (toffee skillet brownie with vanilla ice cream) ($35). Our daughter had a pepperoni pizza, corn kernels and milk from the kids' menu ($5.29). I ordered my steak medium rare and it came out a little more red than I anticipated. The server took the plate in no problem and had them sear it for just a bit more. The skillet mashed potatoes were very yummy. I hadn't been to Chili's in a while and was skeptical at first, but they turned out great. Broccoli was salty. The dessert was very rich, but I loved that it was included in the meal deal. It was more than enough to split between two people and a toddler. Our server was great the entire meal; he was very thorough and checked up on us frequently. There is nothing "unique" about Chili's; it's a mainstream eatery that most are familiar with. However, the four stars comes with decent food, great service (even with the steak hiccup) and an atmosphere where we could take a toddler (or as most parents may know them as ticking time bombs - no matter how well behaved the child is normally). read more

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