Had to try this place out because they were raving about this place on TT. It was good! Honestly could have been better. I'm not a fan of the food sitting in the plastic bags being warmed up though. And I would have dined in, but it was so packed and I felt very rushed. Overall I'd go back again but I'd sit in and eat to really enjoy my time, and maybe not go when it's so packed read more

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Chipotle who? This place has been a consistent fixation for a couple months now. You can tell everything is fresh! The serving sizes are big enough that I can have the same bowl for 2-3 meals. Very much worth the 30 minute round trip from work during lunch time, it's always busy inside, but the wait to order is never too long. The assembly line is clean and so are the tables inside. I've been here about a dozen times and the staff is very consistent with portions, I haven't had a bad bowl. I do wish I spoke Spanish, as sometimes there is a small language barrier. I like it that way though, the whole experience feels more authentic & it shines through in the food as well. My office caters breakfast tacos pretty regularly, and this is our new spot. I'm glad they love it as much as I do. Looking forward to my next visit. read more

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First and only time I will eat here. Service was absolutely horrible. I was there for the first time 3/1/26 and the first woman on the line was absolutely no help on recommendations, when I asked. She just stood there and stared at me with a go to hell look, staring at me. I didn't even understand how to order or what's available on the "build your own," type of things that could be offered. I just ended up ordering two tacos. First I said corn tortillas, she reached into the refrigerator and pulls out a wadded up piece of tinfoil and the one and only tortilla came out of it. I told her never mind as I had zero clue how long it had been in tinfoil in the refrigerator....? The second employee had his fingers in my taco even with gloves on, it did not make any sense on why he was holding my taco in his hand... making an absolute mess of toppings on the line. Steak was chewy, the toppings were not fresh tasting and were too much when I did not ask for twice the amount, and the attitudes were terrible. Dining room was not very clean at all, which was a struggle to find a clean spot, despite mostly empty dining room. I sat down, ate one taco, and trashed the rest. I do not even know how 2 tacos were $16.00. Thanks, but for the first impression and visit, will be my last. & I thought Chipotle was terrible, nope that gets one star above this place, because I know that place has slipped over the last 6 years. I'll stick with more authentic places around the Dallas area. Many places like that offer great customer service, smiles, and nice atmosphere. read more

The location was easy to find and the staff is nice. It's not a huge location but they have a small bar area. It was chill and casual on the inside. They did mess up my order because I asked for chicken and salmon and she gave me chicken and steak. Didn't want to be difficult and have them remake it plus the line was getting super long so I just went with it. They also ended up running out of guacamole when I placed my order. Yes...RAN OUT!! Luckily the person I was with was able to get some. We both agreed it was SUPER salty though. I will say they did end up bringing me some since they ended up making more. Since I did the build your own bowl, I'd give my bowl a 6/10. I did steak and chicken (even though I asked for salmon and chicken) with cilantro rice, black beans, cilantro, pickled red onions, jalapeños and the white sauce on the side. The chicken was dry, steak half cooked, veggies weren't ready so I didn't get those in my bowl. The chips were good and that white sauce is phenomenal. Definitely recommend getting the white sauce either on the bowl or on the side. Would I go back?? TBD read more

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Chiloso is basically the mega mart version of Chipotle and I was in full "Make Me a Bowl" heaven. I was seriously impressed by the protein lineup: roasted pork, barbacoa, traditional taco meat, rojo chicken, grilled steak, grilled chicken, smoked brisket and that's not even including the premium options like salmon, tilapia, shrimp, and shredded chicken. The variety alone had me standing there contemplating life. Decisions Decisions Decisions The base options were just as stacked: cilantro lime rice, Mexican rice, refried beans, charro beans, and black beans. I built my bowl with traditional taco meat, Mexican rice, refried beans, queso, lettuce, corn, sour cream, plus a side of salsa and ranch. Oh and let me mention that chips and salsa are complimentary with your order. NO extra charges here! Love that. I also grabbed a kids' nacho with grilled chicken and the OJC mix (onion, jalapeño, cilantro). It was good, but whew it definitely had a kick. Everything tasted fresh and flavorful. Next time, I'll probably go lighter on the lettuce because it kind of took over the bowl but that's an easy fix. BONUS: They serve Breakfast ‼Lastly, they have HAPPY HOUR ( Monday-Saturday) Chiloso is officially being added to my CAVA and Chipotle rotation. Flavorchaser Approved. read more

Chiloso Mexican Bistro - Kids Nachos/Grilled Chicken - Tex-Mex Near Me - Dallas, Texas

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I am really disappointed with my latest experience. The couple that was in line before my son and I left instead of ordering. The service has clearly declined with all the new young workers. As a certified food manager I noticed so many things wrong I ended up only ordering a large queso to go, mind you this is $17. When I got ready to pay I noticed they put a dirty lid on. I couldn't tell if it was a dead roach or just some grease. They also were giving me the tiny bag of chips?!?! I paid $17 for this? The kitchen was dirty, the workers weren't always wearing gloves, touching their faces and hair. Their drink cups up in the kitchen area that we can see. Management needs to do better and not leave untrained inexperienced works to handle the kitchen.. Needless to say it will be a while before I visit this location again. Code enforcement needs to take a visit. Btw I do have a picture of the queso with the dirty lid. Disappointed.. Do better! read more

Chiloso Mexican Bistro - Tex-Mex Near Me - Dallas, Texas

I've been wanting to try this place for a while now and so I was glad to finally have time to go today (July 2025). I heard that it is generally similar to Chipotle's in that you go down a line and they assemble what you want as you watch. The description is accurate. There are more options for your main choice than at Chipotle's. I ordered one chicken taco and one shrimp taco. The chicken came on flour tortilla and the shrimp on corn. The chicken was tender and well marinated. It had a distinctive grill flavor that I liked. I added black beans, pico, corn, and tomatoes. It was one messy but delicious taco. The shrimp taco had a generous serving of shrimp which they cook to order. I got mine blackened. The shrimp were grilled perfectly and not overcooked. There is Cole slaw and fresh avocado. My avocado was not spoiled with brown spots, which is a real plus for me. The shrimp taco came with rice which was delicious. Both tacos were really good and I enjoyed them both, although I liked the chicken a bit better because of the grilled flavor. They also offer free chips which were light and not greasy, although they needed more salt. The mild salsa was a bit too mild for me and next time I will try medium or spicy. Service was friendly and helpful. The restaurant is clean and modern. The layout is a bit odd when you walk in but it's not a big deal. The main reason for 4 stars and not 5 is that the shrimp were not deveined, and we all know that means. Some people may not mind eating non-deveined shrimp, but to me it is kind of a big deal. I don't like shrimp poop so I had to block that out of my mind as I ate. Two tacos and a fountain drink with tax and tip was $19, so it costs a bit more than Torchy Tacos across the intersection. Still, all in all, it was a very enjoyable lunch and I definitely would go again. read more

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Finally found my go-to spot for fresh, flavorful seafood in Dallas! My husband and I both ordered the nacho bowls and they were incredible. I had the blackened salmon and he went with the blackened shrimp--both were seasoned to perfection with just the right amount of kick. The ingredients felt super fresh, and the portions were generous. If you're looking for a great "build your own" experience that isn't the same old boring protein options, definitely give Chiloso a try! read more

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No more Chipotle for me! This is my new spot! Customer service is great!! Everyone is so nice and helpful. Huge portions. We went twice in one week! I want to try it all! oh and they got drinks!! 5.00 margs with toppers! So good! Bye chipotle! read more

This place is to eaches own. I didn't care for it. I order a bowl and it was not that great. I wouldn't mind trying again in case I went on a bad day, but it was just to chaotic. read more

The Food is good. Service is horrible - the Servicers do not smile, they they're very unfriendly and unwelcoming. They dump the food in the bowl! They tried to hand me the food without a bag. The cashier was touching food without gloves!!! Ambiance is peaceful read more

I love the breakfast tacos here. The kids nachos is my go to. I really love that they don't give you any problems when an adult orders from a kids menu. I feel those adults ordering from the kids menu isn't so much about price it's more about serving size & not being wasteful. Anyways, I think the service here is great & the food is always fresh. And the vibe inside is very chill & lowkey read more

Chiloso Mexican Bistro - KIDS NACHOS - Tex-Mex Near Me - Dallas, Texas

I am writing to express my extreme disappointment with a recent order placed for pickup at chiloso establishment. I ordered through Uber, and the app indicated my food was ready for collection. However, upon arrival, my order was not prepared, leading to an unexpected delay. After finally receiving my order, I discovered that key ingredients, specifically cheese and queso, were missing from my meal. More concerningly, as I began to eat, I encountered numerous hard and black chunks throughout the food. This made the meal unappetizing and forced me to discard it. Given these significant issues with both service and food quality, I will unfortunately not be returning to this location in the future. I definitely will be wanting a refund on my food. read more

Chiloso Mexican Bistro - Tex-Mex Near Me - Dallas, Texas

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This place beach, chipotle hands-down I recently tried this out after I had family visiting who wanted to try this spot. I was surprised on how popular it was because from the outside you can't tell that it's a frequented place. They offer an array of TexMex dishes and are pretty hefty with the food portions. you pay around the same as you would at chipotle, but I feel like the food taste way fresher and they also have more options. Sauces provide free chips with your meal and also offer alcohol beverages. The customer service is inconsistent, which is my only flaw. However, it's definitely a place. I frequent it in the past couple of months and recommend for anybody to try out if they're looking for good Tex-Mex options that are pretty affordable. read more

I ordered a chilaquiles bowl. I got more sauces on for my bowl than actual food on my bowl.

Is there an ability to give a NEGATIVE rating? If you are looking for fast food out of a bag with the worst rude and disrespectful customer service - you have found your place. Took three bites and dumped our dinner in the trash. DO NOT DINE! read more

WORST CUSTOMER SERVICE EVER!!!! To make a long story short.......the white couple in front of me was warmly greeted and after each selection for their burrito bowls, was consistently asked, "Is that enough, would you like more?". I, a black woman, was met with a hard stare and my selections were "dumped" into my burrito bowl like I was a convict in the prison cafeteria line. It appears that this type of behavior is not only supported but remains unchecked by management. DO NOT SUPPORT THIS BUSINESS!!! read more

We eat here a couple times a month. Tonight was the first time we went inside, ordered, and took it to go because my one year old was not having it tonight. I ordered, along with my boyfriend and our ready for bed son. When we finally got home I opened up my container and realized there was hardly any food inside. Like I said, we eat here all the time and they have always had great portions. So I decided to call and let them know there was plenty of empty space left over in the bowls and that's usually not the case. The first person I spoke to was a super helpful man who insisted I talk to the manager, because "they always want their customers happy." The manager gets on the phone, and I explained the situation, told her I did not want or expect a refund, I just wanted her to know that it was not how it usually is. She got very defensive, and told me I should have paid more attention and told them I wanted more food inside my bowl. I again said I had my one year old, and was not leaning heavily over the counter to check the progress of the bowl. I assumed the portions were always the same. So I literally asked "So in order to get a full portion of rice and meat, I need to clarify that I want the normal portion?" to which she responded "Yeah you should have made sure before you left." All this being said, she could have easily apologized and said she'd be sure it didn't happen again but chose to get defensive and blame me for not overseeing the bowl being made. 18$ down the drain because the ingredients weren't great either. The location in Richardson is hands down way better and worth the drive. Shame on the manager, but thank you to the man who was so kind before her. Wish I had gotten both of their names. 0 stars if I could. read more

Chiloso Mexican Bistro - Tex-Mex Near Me - Dallas, Texas

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My husband and I visited this location for lunch and he found a hair in his food the Manger which identified herself as Nreves came over to the table looked at the foreign object that was in his food and said it's not hair it's plastic ( why is their anything other than food in my plate ) she was argumentative instead of offering to solve the issue she showed lack of professionalism and bad customer service. We will never visit again! read more

Chiloso Mexican Bistro - The hair that was in our food - Tex-Mex Near Me - Dallas, Texas

Egg burrito is great. Mild Salsa is great. Egg & cheese burrito is great. Hot Salsa is great. read more

Service was quick. I was there on a Sunday afternoon. Price it's fair. Not loud. Clean. Easy in easy out. read more

Chiloso Mexican Bistro - Sitting area - Tex-Mex Near Me - Dallas, Texas

The food is AMAZING the staff was very nice and very fast and efficient. The inside is very nice and clean and always busy, but never too busy to order. read more

Chiloso Mexican Bistro - my burrito was very good and tasteful. - Tex-Mex Near Me - Dallas, Texas

For the amount of food you get for the price, Chiloso's isn't bad! They have quick and friendly service and fountain drinks are on them in the morning! I appreciate their hard work and connection to customers. My teacher friends and I will be trying them out again soon! read more

Inconsistent prices. Inferior food. Worst awful customer service. The GM has a bad attitude. The place should go out of business. Quality and customer service existed years ago but not in 2026. read more

Chipotle could never! Lol Came for the first time because they sent our school coupons for a free meal for teachers appreciation week (super thankful btw!) I let the employees behind the food bar know that it was my first time and they were super helpful in suggestions. Everything was soo good! I got a bowl with the spicy chicken and steak with allllll the fixings. Queso and chips included! I ate about half and took the rest home. Sooo good. Also went and ordered a drink from the bar which was good and strong. I'm definitely coming back! read more

Used to love this place and order here quite a bit. It's honestly gone downhill. The last couple times we ordered, our order was missing and someone else had taken it. We had to wait for it to be remade. We also gave it another chance tonight and we ordered 1.5 hours before closing time. We were given all the scraps - the avocado in my soup was black and our queso was scraped from the bottom of the pan. read more

Ordered a burrito and bowl on uber, only got the bowl- no burrito. The bowl was entirely wrong too. What a waste

Chips were stale the day we went in, i think service is better when you order and pick up. Always a super busy location

The breakfast is amazing! I love the taco, service is nice. Ambiance is perfect, Salsa is fire

The guy behind the counter has no knowledge about cross contamination. He had gloves on then stared to prep my food, while he is doing that a friend or coworker came and shook hands. Right after shaking hands with the gloves on he grabbed the cheese. Immediately I let him know what he just did and put the cheese back. He got an attitude and changed his glove, but still he still grabbed the cheese that he touched with the other glove. So I told him that I didn't want more cheese, so he proceeded to touch everything else. I had to cancel my order and tried to tell him about cross contamination. He seems to don't care. read more

We went to Chiloso located at Casa Linda for a dine in dinner. This was our second time there because we enjoyed the food during our first visit several months ago. With that being said, we will NOT be patronizing this location again due to the following observations: 1. The cook dropped a spatula on the floor (I heard it and witnessed it) then proceeded to pick it up, wipe it off with a towel and continue to cook the meat on the grill. No change of equipment was done. Nasty and against ALL health department guidelines. 2. Another employee was wiping off the food trays used by customers to carry food to the table (no dishwasher was involved). Fortunately, we did not contract any food borne illness and will not give them another chance to make that happen. I own a business that create things people eat and undergo inspection by the health department (even on the state level once). We NEVER reuse something that hit the floor without it going through the wash, rinse, sanitize and air dry process! Even if I didn't own a food business....Nasty is Nasty especially when it comes to something I or my family is going to eat. read more

First time trying this spot, and was really impressed. I think everyone can find something - bowl, salad, tacos etc. you get to pick what goes in and they have good options. I'd say it's more like Tex Mex than chipotle - and exciting that they have jalapeño ranch (not extra) I think I got something a little too spicy, so will try again! read more

Chiloso Mexican Bistro - Huge Build Your Burrito - Tex-Mex Near Me - Dallas, Texas

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THIS PLACE!!! let me tell you... absolutely amazing food with great flavor also the music was a vibe. I ordered the Signature Grilled Avocado plate and it was a 10/10. We had Ana helping us with our order and she did everything to make sure we were taken care of! Thanks Chiloso read more

Chiloso Mexican Bistro - Build your own bowl - Tex-Mex Near Me - Dallas, Texas

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The important part is the food but they're stingy if you don't ask them to put more on the plate they'd put nothing if they could. No wonder every time we go it's empty. The customer service dont even get me started with it. The guy with the cross on his neck was mean mugging my toddler since we walked in like they've never seen a kid be a kid including the girl with the chilindrina braids. Will never understand if people don't want to work or don't like the job then they should find another since they want to treat customers like shit. I've never EVER had a service like this and this has been the worst service. Nasty faces nasty attitudes. read more

I'm giving 2 stars out of generosity. I have been to chiloso a couple times in the past. This time I went alone and had lunch. my stomach started hurting not even an hour after I ate there...proceeded to have a 2 hour drive back to my hometown. I woke up this morning throwing up so much. (i haven't eaten anything but chiloso) I'm currently sitting at my desk at work STILL feeling ill and after other reviews i'm almost sure i've gotten some kind of stomach bug or virus from their food. The service was fine. a little rushed but that's fine. The resturant overall was okay. but i'm just sick so beware. read more

I lived on a side of town where there was a small selection of places to eat, and Chipotle was one of them. I'm back in N. Dallas, this is my first visit to Chiloso. I heard about them on TikTok. They won my taste buds, hands down! The service was awesome, and the ambiance chill. If you want an after work drink, they offer that as well. Oh, I love refried beans read more

I'd been watching this place like a hawk the past couple of weeks; driving by checking in on it, anticipating its grand opening. Sounds like an episode of Fatal Attraction, eh? Stopped by for lunch, cool location, nice, new and clean....blah, blah, blah, get to the good stuff, Mikhael! Ok, you got it! Never heard of this chain, but was pretty amazed to build my own nachos! At first, I was appalled at $9 for nachos during lunch, but that feeling quickly disintegrated once I saw the portion size! By golly! **2 hours later** After awakening from my food coma, I reflected on what a delightful lunch I'd just consumed. Tender chicken, crispy chips, melty cheese; all those enchanted flavors coming together as one had my taste buds doing the happy dance. Smiles donned, hello's and thank you' s exchanged, kinks getting worked out....all smelled of a happy, healthy, new business! For the first few weeks or so, they'll have a limited menu, but I'm elated to see what they have in store! Welcome to East Dallas/Casa Linda Chiloso Mexican Bistro! read more

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Burrito was amazing! Coming back here for sure. The staff was great and this location was really clean.

I complained to their corporate office maybe about a year ago and they really didn't seem to care or try to fix the situation. I took a long Chiloso break. I decided to give them another shot since it had been awhile. I was pleasantly surprised by the cleanliness and politeness. I told my husband we should consider adding it back to our list of local take out spots. Silly me. I went back a week later (9/7) and the guy working the good line had just popped some food in his mouth and began to chew as he asked me what I wanted. Ugh.... I order my food nonetheless. When I got to the register, the same man I originally complained about was so unnecessarily curt and full of dirty looks. I don't know why me order a kids nacho bothers him so badly. He acts like I'm taking food out of his personal refrigerator. Then, when I asked for the small bag of chips you're customarily given, I got the nastiest look. Basically not much has changed. At least no one was standing on the grill, spraying cleaning solution near food this time around. I can't see how this place stays in business. read more

Tried Chiloso out tonight for the first time. It was really good! I got a burrito w/black beans, white rice, veggies, pico, corn, and onions. It was HUGE!!! Since I did not get meat, they offered to put extra rice and beans at no cost which was great! I ended up eating the entire thing because I had not eaten all day. I do wish the rice and beans had a bit more flavor to them, and I also wish they can cut the burrito in half because most people are not going to eat the entire thing in one sitting. The customer service was excellent and the restaurant was clean. Overall, I will be back once I'm done fasting from cheese! read more

Chiloso Mexican Bistro - This burrito is longer than my hand! - Tex-Mex Near Me - Dallas, Texas

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