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    Chipotle Mexican Grill

    2.3 (227 reviews)
    InexpensiveMexican, Fast Food
    Open 10:45 am - 9:00 pm

    Order Chipotle Mexican Grill Takeout or Delivery

    Chipotle Mexican Grill Photos

    Business Info

    CHIPOTLE MEXICAN GRILL ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Good for kids

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    Chicken burrito bowl
    Jackie W.

    Overall a totally average Chipotle experience. The hotly debated protein portion was fine. Service was efficient but not friendly, which is understandable during a FiDi weekday lunch rush. The store itself was quite packed with patrons waiting in line, but not many sit down diners. I ordered a chicken burrito bowl which felt a little underwhelming. It honestly felt largely under seasoned. There were barely any fajita veggies, which are my favorite part of the bowl. It's a good spot for convenience, but I've had better chipotle.

    What is this?

    This was my go to spot for a quick lunch when I am in the office downtown. No longer. Do not order online or you will be skimped. I'm never going back to this location again. There are way better options downtown!

    Salad with no dressing and thrown together!
    Mj J.

    Update - I wish there was a no star because yet again chipotle sucks!!! I ordered a salad which is supposed to come with dressing. I messaged my DoorDash guy to make sure they don't forget the dressing as they have the last 3 times I've ordered. I was in the mood for a salad and tried Chipotle again and again I was disappointed. My dasher tells me that the store said they didn't have dressing??!! How do you let people order salad and have no dressing!!! I wish I can order from another location but this is the closest. I'm done! Never again!!! 11/05 - tried to contact support only get pepper bot! Need to speak to a human!

    I ordered chicken bowl with extra guacamole. No chicken......

    Half of the food amount you would get comparing to other chipotle locations, pretty much they serve you no protein

    On 3/14 after work, I went to this Chipotle location and this female worker does the worst job possibly. She intentionally isn't scooping enough portion of the steak. She snarkily knows she isn't providing fair portions to customers and proceeds to give attitude towards customers. This lady is talking in Spanish to other coworkers bad mouthing me. She needs to be FIRED for her unprofessional behavior. Chipotle customers and shareholders can benefit much more by removing these awful workers. There needs to be an investigation on this particular worker. This is truly unacceptable and the worst Chipotle location -- I will be in touch with Corporate to explain entire situation. Thanks.

    Burrito. Head for scale.

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    6 months ago

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    10 months ago

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    1 year ago

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    2 months ago

    No meat ready and were serving crusty leftover steak, drink station was a mess, small portions

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    11 months ago

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    8 months ago

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    2 years ago

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    9 months ago

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    8 months ago

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    Subway

    Subway

    2.7
    (67 reviews)
    0.1 mi
    $

    Can't complain! If I'm hungry and there are no other fast and easy options, Subway it is! Feels…read morebetter than going to McDonald's or Burger King as I can get more veggies in! Minus the fries! I ordered the brisket sandwich, which was surprisingly tastier than I expected. As I started eating, the line started getting longer! If you want to skip the long wait, come 10-15 minutes before the lunch crowd gets out!

    Some may say what can you expect from a franchised small business. But a business is a business…read moreregardless of what type. I write today not because I expect five star customer service or food at Subway, but because I expect common behavior such as explaining a menu at a minimum at any food business. I didn't think it was out of the ordinary that with three staff (all assuming they were family members who run and operate the business) were there and no other customers, it took them at least five minutes to just acknowledge me. So, I just watched and listened as they continued chatting away with each other and standing at the register. When finally, a gentleman came to ask my order. I ordered and he was having a phone conversation so kept repeating the same question. That's all ok and I can get over it. However, it was when the second customer came in. He asked if I ordered and I said yes. Of course, they all took their leisurely time to ask his order. He orders the new item of the nachos on the menu. As he was trying to request toppings, one of the older ladies at the register appears so quick, I didn't realize her legs can move that fast - and starts yelling, "You can't add toppings, that's it! Just cheese and whatever it comes with!" So, the customer asks "I can't pay extra for it?" She yells again, "No! That's it! Doritos, cheese, and whatever it comes with!" And SHE asks him "Have you had this before?" And as the customer tries to ask something else, he says "No, I haven't had this before, it's my first time and last time I'll ever have it." Obviously, he was unhappy with her tone that he said this, but never once did he raise his voice or get upset. He was so calm. But, instead of just explaining how this new item "works," this lady just continues to repeat the above and by that time, I'm just checking out and was confused and very displeased by how she was treating him from the body language, voice tone and volume. And one can hypothesize why. Was it his skin color? The way he was dressed? Why would it even matter? But I can't help to think it might matter more than we would want it to. To add further context, he was just a worker nearby getting off work getting food. If it's a new item on a menu, it doesn't cost the business owner to just explain it without yelling. If it had been explained, I wonder if maybe he would've ordered another item and maybe it wouldn't have been his "first and last time." This was a witness-account experience that directly impacted my personal experience at this business. It doesn't matter how big of a franchise or small of a hole in the wall business, a paying and respectful customer should not be obligated to know new menu items without ever seeing or having tried it and be yelled at for asking questions about it. Pretty simple and completely unnecessary how it had to be played out. **I understand and can imagine all the types of rude and horrible customers and non-customers a business can get, not to mention, the difficulties of owning a business. However, that sentiment goes both ways- even the customers can be having their own challenges , everybody is going through something and when they walk into a Subway, it means they want something fast and fairly affordable to just fill their stomach. If someone doesn't know an item on the menu, just explain it. Don't yell and treat them like s***.

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    Subway
    Subway
    Subway

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    Chipotle Mexican Grill

    Chipotle Mexican Grill

    3.0
    (425 reviews)
    0.3 mi
    $

    Best chip in sf…read more.... AI cuz have to write 85 characters The food is always fresh and flavorful, with generous portions that actually fill you up. I love being able to customize my bowl exactly how I want it, and the ingredients always taste quality - especially the guacamole and their perfectly seasoned rice. The staff here work efficiently, even during the lunch rush, and they're generally friendly and accommodating with special requests. The restaurant is kept clean, and I appreciate their commitment to sustainable sourcing. Whether I'm grabbing a quick bite after a workout or need a reliable meal on the go, Chipotle is always a solid choice. The online ordering system makes it super convenient too - my order is usually ready right on time. Highly recommend for anyone looking for fresh, customizable, and satisfying Mexican-inspired food!

    I ordered the Kids Carnitas Meal ($5.95), which comes with two soft tacos (carnitas/pork), brown…read morerice, corn, a mini bag of chips, and apple juice. The carnitas were shredded with a little fat, but not spicy. I liked that the flavors were simple and mild. Compared to the adult portions at Chipotle, the kids meal is much smaller and lighter, which I actually prefer sometimes. The regular bowls or burritos can be quite large, so the kids meal is a good option if you don't want a heavy meal. Overall, I like the kids meal portion size, especially when I just want to eat something light.

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    Trash stacked OVER the trash sign lol
    Trash stacked OVER the trash sign lol
    Chipotle Mexican Grill
    Chipotle Mexican Grill

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    Chipotle Mexican Grill

    Chipotle Mexican Grill

    2.1
    (83 reviews)
    0.3 mi
    $

    This was my second visit to this Chipotle location, and unfortunately the experience was again…read moredisappointing. I understand that they stay busy with both dine-in and takeout orders, and I'm willing to give grace where it's due--but the overall operation here feels chaotic and poorly managed. Whoever is running this location clearly needs support and a better system in place. The cleanliness was the biggest issue. The floors were dirty, tables were messy, and trash was overflowing throughout the dining area. In a restaurant this busy, tables and trash should be checked and maintained every 30 minutes to an hour like clockwork. Paying customers should not have to wipe down their own tables or hunt for a clean place to sit. Basic supplies were also missing. There was no ice in the machine, no forks or spoons stocked, and lids for drinks were nearly gone. The counter area was dirty as well. These are fundamental details that should be monitored continuously, especially during peak hours. A simple restocking and cleaning system would make a huge difference. What made this more frustrating was seeing several employees standing around behind the counter, appearing overwhelmed and unsure of what to do--like deer in the headlights. Time wasn't being used efficiently, and no one seemed assigned to maintaining the dining area or addressing obvious issues. With clearer roles and leadership, this could be avoided. With the increased cost of eating at Chipotle these days, you'd expect that higher prices would come with a cleaner, more organized environment. Right now, that's not the case at this location. The food itself is fine, but the lack of cleanliness and organization makes it hard to enjoy the experience or want to return anytime soon.

    Solid Chipotle pick up order. Placed the order online and they provided a time for when it would be…read moreready, which was convenient. Salad bowl with steak and pretty much all the fixings. Meat was a little bit dry, but the moisture from the salsa brought a bit of life back into it. Well balanced on how much the bowl was loaded.

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    Chipotle Mexican Grill
    Chipotle Mexican Grill
    Chipotle Mexican Grill

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    Chipotle Mexican Grill - mexican - Updated June 2026

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