Decided to hold my 6 year olds birthday party here and man they didn't disappoint. We where let in early and greeted by the manager who was super friendly. Our party planner Madina was super awesome! She went over the options and got us all set up. Madina was always nearby and always on top of everything throughout the process. I highly recommend this place! Hopefully your as lucky as we where to get Madina! Thank you to the staff and especially Madina for our awesome experience! read more

Chuck E. Cheese - Arcades Near Me - Elk Grove, California

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The employees were very kind, especially Alexia and Madeline. Alexia was very accommodating and helped us whenever we had a problem with a game and Madeline was super kind and helped us pick out our prizes. read more

When I was a kid I remember chuck e cheese being a dirty run down place. This place is far from it! Very clean and spaced out nicely since they removed the play area after covid. My son loves coming here. The games are fun also and I enjoy playing them as well. We usually bring sanitizer just to be on the safe side, but haven't had an issue of sticky games or anything. We also cone at less busy times. They have also added new games every few months. Things can get a bit pricey, but I recommend downloading the app. They have tons of giveaways and you can earn points fast that you can trade for tickets, game play, or food. The food is just okay (which I why I gave 4 stars). Nothing amazing. Basic pizza and breadsticks. Wings were okay. Salad bar was very fresh and I get it every time I go. My son (who is 4) loves all the food though - so it's great for kids which makes sense! Service can be a bit slow, but it doesn't seem like they have a ton of workers either, so be patient. Overall we enjoy coming here, but food is not our favorite. My son and his cousins LOVE coming here. read more

Chuck E. Cheese is a staple for generations. I had my birthday there as a young child, and so did my children. Now I'm here for my little niece's birthday too. The staff works hard and is very young, which I think helps the birthday lads feel more comfortable. The best thing about this location is that it was clean and diverse in its population. The birthdays are organized and ready when your family and guests walk in the door. When you walk in the door, they stamp your hand and your child's hand so you can walk out together and deter someone from kidnapping children. The stories of pushy parents unruly children was not my experience. I'd recommend you give Chuck E. a try when planning your child's next birthday. read more

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Kids enjoyed the party and its a big Chuck E Cheese compare to 2 that we went in bay area

The best Chuck E. Cheese in Sacramento County. Clean Atmosphere, Friendly staff, Good Vibes and the best place to throw your kid's 5th Birthday Party!! Thank you for all that you do so we can have a good time as a family here. :) :) read more

My first time experience reserving a birthday party the Staff was helpful reserving my spot and any questions I had. Our host the day of was amazing. Very attentive and friendly. He made sure we were taken care of when it came down to our food and drinks coming out on time since they were busy. My kids had a blast with the new games and the trampoline. read more

Pizza was very thin. I think there quality has suffered significantly. At $5 a pizza it's priced right. Don't expect much with that deal. It was lacking flavor and not the same pizza we used to get from them a few years ago. read more

Chuck E. Cheese - Not enough toppings - Arcades Near Me - Elk Grove, California

We were here for a school fundraiser last Friday. It was a fun filled evening with kids and parents enjoying their 2 hours of unlimited play! I can see it being a hit with children from ages 2 and up. All three of my kids had fun! This place is pretty big! They have lots of tables and areas for birthday parties. I really like the idea of swiping a card for unlimited play until your time runs out (it will tell you this when you swipe your card on every station). It takes the hassle of guessing how much money you have left on your card or how much points you have left. This way, when your time runs out, you're done! So, the kids can play the same games over and over. 2 hours of play is plenty of time for the kids to enjoy each station! There were a few rides for little ones to enjoy. They have a tiny merry-go-round, a boat, and even a small train that goes around the track twice. My 2 year old enjoyed the train ride! He wanted to stay on it. The pizzas were just ok. Nothing special. They were thin and not much toppings on it. They also had a salad bar. I didn't get to try their salad bar. By the looks of it when I walked by, it looked pretty appetizing and fresh. If I am ever bored and in the area and need to kill time, I would take my kids here again. read more

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Good old party place for children of all ages, some adults too. The process for the arcade is very simple. No physical tickets to handle. All winnings accounted for electronically. Food is standard affair. The salad bar was well kept and greens plus sides continually refilled. Great place to reward toddlers good deeds. read more

If it was up to me I would give it a 0 , the vibe in there is so off . Second they ddnt have pizza dough they 'ran out', on top of that some of the games ain't even working on a SATURDAY ! It was a bummer only cool spot there is the when ur child is getting the candy lmfao Never coming back worst chucky cheese !! Get it together read more

Manager, Nick, was terrific. Very helpful as I was trying to check balances on a bunch of old playing cards as well as purchase a new Summer of Fun Pass, gold level. I bought an all you can eat salad bar and it was excellent with whole boiled eggs, spinach, potato salad, cucumbers, cantalope, and many other fresh delicious items. Games were fun with many earning tickets (that my grandkids will enjoy later). read more

Chuck E. Cheese - Delicious fresh all you can eat salad bar (50% discount with the SFP gold level pass!) - Arcades Near Me - Elk Grove, California

We came to celebrate our kiddo's birthday after school. It was packed for a Thursday (school) night. We found clean tables and the pizza we ordered was pretty good. Not sure why all of the horrible reviews. Machines/games all worked. Staff were friendly. Bottom line, kids have a blast! Mission accomplished! read more

Chuck E. Cheese - Arcades Near Me - Elk Grove, California

They serve alcohol now! And they have a reward system if you sign up to become a member. The ice cream didn't work and only 1 out of 6 machines that redeem your winning tickets only worked when I went there. 3 games either didn't worked or just took my points without spitting any tickets or let me play the game. Greeted upon entry, plus you cannot enter until you get your left wrist stamped with a number and you cannot leave until they check your number. Went during a week day afternoon, but it was still busy. Can't imagine during night or weekends. Not sure how it's possible to win the bigger prizes (unless you hit jackpot on all the games), I never win more than 400 tickets. And the good prizes tends to be more than 1000 tickets or more. Pizza is greasy and delicious just how I like it. The salad bar is okay, kind of hard to reach on the back second roll because of the protection glass. I had to stretch really far to do it with my short arms. read more

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The tables weren't wiped down after use. The bathroom was dirty and smelled like urine. The napkin dispensers had been removed from the tables and you had to get napkins from the service window. There was a countdown for when Chuckie was supposed to come out and dance with the kids, but he only came out for one of the 4 countdowns. read more

If I could I would put 0 starts honestly. I have been coming to this location for years and never been this disrespected. The Indian guy in the front with a beard is the most rudest person ever! All I asked was for a different cup since my kids are sick and forgot who drank out of which and he was very disrespectful and called me stupid because I didn't have my receipt. Please fire him!!! Thank you :)! read more

First time coming here in a long time. Some of the games didn't work which was disappointing but you run into that anytime you go to an arcade. Place was pretty clean. read more

My grandkids enjoy this place. Gets a little pricey. It always does with arcade games and rides. There were not too many staff supervising the arcade area. Need to be more attentive with safety. A few teenagers were playing tag and some were going full speed. Luckily they didn't knock anyone down, especially the little ones or elder folks. Food has been your typical not so great pizza. The kids don't know any difference so it works. read more

The only good thing about this place is the kind staff member at the front she welcomed us had a smile and then jumped over to a different counter after stamping us to then take our orders. The tables are black and sticky when I wiped them, all of the games are dirty and sticky, almost all of the buckles are broken except for one so my smallest couldn't ride anything without being held. The high chairs were black when wiped with a baby wipe, we came right when they opened. It's no wonder why we get sick every time we come to this location. read more

Prices went up 2x from the last time I was there maybe 2 months ago ? Packages start from $60+ & they wanted $20 for 6-8 wings only ‼ & Some games were out of order as well My daughter loves it here but that is overly priced not to mention the salad bar is separate & activation for play card. & They wouldn't give me a refund for my card that I purchased even tho I didn't activate the card yet. Probably won't be coming back anytime soon read more

Waaaay out the far east side of EG. Huge interior with enough games and rides that no one needs waiting for a line of kids. Reasonably clean bathrooms and plenty of free refills on drinks. Now for the rating of 3 stars. Large pizza is 30$, 3 small drink cups 15$, points for redemption, worthless cuz you have to get over a 1000 points for any good prizes. No one comes around to clear or clean tables either, it's all pretty much self service and overpriced alot !!! read more

I want to personally thank jenny for the amazing customer service, she was kind, generous, smart, resourceful, patient, friendly, attentive, knowledgeable. The food was okay, but thanks to jenny it was amazing. read more

Two stars for the kind staff especially the young male server, and the two female associates who worked the evening of 8/25/22. Although it was the end of their day, they did not seem irritated nor bothered when helping my party. On the other hand, the older caucasion guy was super rude. I know we all have our bad days but he was very frustrated and had a sloppy attitude. This location is very small. I do think they need to add more games or something to make the kids wanna go back. read more

My wife and I threw our sons 5th birthday party here. The facility was clean, the service was prompt, The staff were very accommodating, and the Chuck E cheese pizza is just as delicious as it was when I was a kid! read more

Daniella the young lady that worked in the jumping area for kids was amazing !! Very interactive with the kids , friendly and definitely loves her job and is good at it ! read more

Lots of fun for the kids all day , unlimited salad for adults, & tasty wine for mommyyyy read more

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The 2 stars are for the girl who rang us up for our order. She was very pleasant and helpful. Our total was 86.00 for 1 large pizza 4 sodas and 2, 45 min play of games. I thought it also included a salad for that price. So I filled my salad plate and this old gentleman came up to me and said, "I am going to take your plate ma'am because it isn't the right plate." He was SOOOO LOUD & AGGRESSIVE! I was beyond embarrassed! As there was tons of patrons around us. So he then proceeded to take my plate and continued to glare at me through my stay. My grandkids were done playing so we cashed in their tickets and we paid additional 20.00. So for 1.5 hours we paid $106.00! Get this, this old man cleared or table with out food and drinks! We were not even done! Chuckle Cheese! He is way too old to be working in a kids place! read more

I came to this location multiple times and the service here is always slow. Employees will avoid eye contact so they won't have to help you. My family and I had to wait by the door with two other parties for 5 minutes because no one was there to stamp our hands and let us in. Yes, 5 minutes may not seem long but seriously, nobody should have to wait to get through the doors of any Chuck E. Cheese. I also had to wait a good 10 minutes before someone was available to hand me an empty pizza box! I was here on a weekday afternoon and had a hard time finding a table, not because they were busy and the tables were taken but no one bothered to bust the tables. Pizza is always hit or miss. Some days they're super thin and skimpy with the toppings, and occasionally they're fully loaded and actually taste decent. They offer a pizza buffet in the afternoon but sadly there was a line and you can hear people complaining. There was no pizza at the buffet bar and they were only serving one tray at a time! Yikes! Anyway, this place is great for the kids. There are lots of games for children of all ages and also a small jungle gym. Gotta love the sketch station where you can get a cute photo with your kid! Be sure to check out their website for great coupon deals. read more

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Came here to the Elk Grove location beginning of January and held my daughter's bday party and it was great. Not too busy and the food was okay. Took kind of long for some of our pizza orders to come tho. It was overall a nice visit. read more

The games here makes it hard for kids to win a lot of tickets. Me and boyfriend were playing jackpot games and our tickets put together totaled to over 500 tickets. We combined our tickets w/ my boyfriend's brother and came up with 1,941 tickets. Even with over 1,000 tickets, you still can't get anything nice with that. The two kids split the tickets and got some colored hair hairbands and stickers. They also need more ticket counting machines, most of them weren't even working either. There's barely any room to walk in the game area and there's kids playing fighting..pretty annoying. Btw, you have to pay 99 cents for a bag to hold your tickets. Kind of stupid. read more

Chuck e cheese isn't bad when you come on a Monday.. Barely anyone here.. Nice! Staff here has improved from since they first opened.. Everything is a bit cleaner and nicer.. Games are working not like before .. Pizza changed a bit.. The old style I missed a lot but these thinner crust ones aren't too bad read more

Chuck E. Cheese - Bone in wings - Arcades Near Me - Elk Grove, California

Loved it! Everyone was super nice and helpful. The kids are gated in and the price was reasonable. Kids had fun.

Normally this chuckecheese location is pretty good but post COVID this location is horrible!! The machines which dispense quarters are not dispensing quarters for you to play and a lot of the games are not working!!! Sad to say our go to spot for chuckecheese will be avoided! They also took out the jungle gym which is understandable but the fact that the machines are so messed up makes me kind of mad! Wasted almost $30 for a 90 minute unlimited play!!! Don't come here!! Feel really bad for the kids who had a birthday party here! I would of demanded a refund!! read more

Staff is ok. The games are fun and environment was spacious. We frequent this location.

I came here for my nephews birthday party. I must say the service was horrible. The managers excuse was they booked 18 parties. Honestly that is never an excuse. My nephews party ended at 3:30 pm and he entered the ticket blaster at 3:35 pm. By that time half of the party had already left. The manager did his best to fix the problem. However 3 years ago I had a party here for two of my kids. I received this same type of service and a similar response. Something has to change with the service here. read more

Ideal place to let your kid run around for an hour. i like to buy the minutes card so my son knows he has a time limit. I don't really come to chuck e. cheese for the pizza but they do have good chicken wings. i've done two birthday party events here and find it to be easy for both parents and me the host to relax. This is the place where kids can touch, explore, play and just be kids. They do a nice job at the front entrance/exit to make sure parents go home with the right child. That i appreciate. read more

Chuck E. Cheese, it really is a great place for kids. However it just seems like every time I come here there are games & machines that are out of order. Or don't give out tickets so we would have to flag down a staff member to give us our earned tickets. They went away with the token system & use cards now, which I prefer. I do like that they offer credit packages by the min/hour or by credits, so you can choose to your likings. I also like that each machine/game is only one credit. It makes it easier. A downside is the smell at times. I know it's a mix of food, kids sweating & body odor, but it really is off putting especially when you first walk in. They have added a lot of games since they first opened so that is good, but it can get really crowded during peak hours. Another down side is that I noticed a lot of tables were physically dirty & it seemed that nobody was cleaning them after customers left. read more

If you are looking for a place to bring your kid/cousin/niece or nephew or just want to go to a place were a kid can be a kid, Chuck E Cheese is the place to go. I have a couple reasons to why I gave this location a 3/5. 1. When purchasing our token cards at the machine, it was not accepting our credit card to pay so we had to wait back in line 2. There were a handful of machines that wasn't working or wasn't giving out tickets. So we always had to flag down a worker to help us. 3. There were many tables that were very dirty so there wasn't anywhere for us to sit. Other than that, it was a great experience. It was a bit crowded, but I think we went on a very busy day. Will be back to play more games! read more

Omg I can't get over the smell of this place. Every time I come here it smells worse and worse. The only time I could mask the smell of "feet" was when they were making cotton candy. Even my baby siblings knew that this Chuck E Cheese was known for smelling like feet. They need to properly maintain their store - maybe having a smell go through the air vents like other stores do. My favorite part of eating here used to be taking a piece of pizza and seeing the string of cheese follow, but their pizza isn't like that anymore. It is very mediocre now and kind of just reminds me of cardboard. I miss the old Chuck E Cheese pizza! read more

We always come to this location to celebrate both of our kids birthdays. Employees here are super nice & patient. We've encountered minor problems here like the back party area being too crowded, other kids from different parties coming to our section of the party, the party person handling our party forgets to give us our goodie bags, amount of play cards, tickets, & party gift. The pizza is always good. Free refills on drinks. They have the all you can play for $10 everyday. They also have the new unicorn churros which are bomb! I would definitely recommend coming here on the weekdays in the morning when it's not super busy. read more

Chuck E. Cheese - Unicorn Churros & Chuck E. Cheese Cups - Arcades Near Me - Elk Grove, California

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